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Most of us would agree that just about everyone needs to expand or improve their communication skills. If you want to communicate better and more effectively with others, start by improving the communication you have with yourself.
Ask yourself these questions — and answer them honestly:
- What do I say to myself when things go right?
- What comments and questions come into my thoughts when things are not going well in a specific situation or in my life in general?
- Do I ask questions that result in my doing things more effectively the next time?
- Do I ask questions that cause others to become defensive or do I ask questions that allow us to have a good, productive discussion?
Now that you've answered these questions, are you sure of your answers? Really sure?
When my clients really pay attention to their personal and interpersonal skills over time, many of them find they revise their original answers. And you may, too.
The reality is that we are usually very hard on ourselves, so our thoughts focus on what we have done wrong, or what we wish we would have said or done, or what we have to do next. Seldom do we have a naturally developed ability to revel in our successes or to ask ourselves what we learned from a situation.
What would life be like if you reduced or discontinued your negative conversations with yourself? And how would that impact your conversations with others?
The QuestionThinking Model
Marilee Adams writes about using QuestionThinking in all our communications. The idea behind QuestionThinking is to ask questions and to learn not to judge.
So instead of saying, "What will they think of my idea?" ask yourself "What do I want them to do as a result of hearing my new idea?" or "How can I best help this person understand my new idea?"
If you're someone who says to yourself, "I can't believe I said that!" ask yourself instead, "What happened when I said those things? How can I say them differently?"
I ask clients to create new phrases to begin their questions. For example, "Help me understand the options you evaluated …." or "Tell me how you arrived at your conclusion about …" might be more powerful words for opening a discussion with an employee who is apt to defend their mistakes.
Using questions to help others see your point of view or to help them become more open to discussing sensitive issues will make you a more effective leader or manager.
Additional Resources: Change Your Questions, Change Your Life: 7 Powerful Tools for Life and Work by Merilee G. Adams
At Kinetic Insights, our PathFinders are skilled in helping leaders unleash the greatness in themselves and in their organizations. Call or email us for a quick discussion that just might put you and your team on the path to significant change.
Gail A. Froelicher is Founder, CEO and PathFinder of Kinetic Insights, LLC. For over 11 years, Gail and her team of PathFinders have journeyed with their customers to forge successful paths in rapidly changing business environments.


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Larkwood Sweatshirts come in a variety of styles and colours made to the highest quality and at a price that parents will love. The Larkwood Baby Zip Through Hooded Sweatshirt is made from a mix of 80% cotton with 20% polyester, combining to give a 280gsm brushed back fleece. The garment features a single jersey lined hood, a kangaroo pocket and a knitted rib at both cuff and hem. The Larkwood Unisex Boys and Girls Baby Toddler Zip Neck Microfleece is made using 100% 250gsm polyester microfleece. This features set in sleeves, a zip neck opening and straight hem and cuffs. Larkwood Sweatshirts are always a very popular item whatever the season, and are available on the website and in our free catalogue, always at the best prices, and on the back of our amazing customer service
- Recommended
- New Arrivals

subset: commoncrawl


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Thank you and Goodbye Blk 71
Feeling nostalgic today as we officially move out of Blk71. A little intern is making sure we bring our mBots with us. Thank you to VentureCraft and Spring Singapore for helping us build our wings. We now take flight in 3 locations on the island, see you all soon.


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There are currently no reviews for this product. Please help us and others by writing a review.Review This Product
Oase FiltoClear 20000
We are committed to Low Prices.
If you find any of our products on the price promise pages advertised, and in stock and immediately available, at any of our competitors we will endeavour to match the price.
Product Code: 50580 EAN: 4010052505800
The Oase Filtoclear range of filters is a highly developed range of pressure filters designed with ease of use and quality filtration in mind.
Filter Features:
- Convenient cleaning thanks to patented Easy-Clean-Technology
- The filter can be almost completely buried for almost invisible integration in the environment
- Perfectly suited for architectural pools thanks to virtually invisible technology
- Optimal ratio of device dimensions and biological-mechanical cleaning capacity thanks to the compact design
- With 2" hose connection
- With UVC clear flush function
FiltoClear Specifications:
- Length 393 mm
- Width 393 mm
- Height 810 mm
- Rated voltage 230 V / 50 Hz
- Power consumption 36 W
- Power cable length 5 m
- Guarantee (+ request guarantee) 2 + 1 years
- UVC power 36 W
- Number of blue filter foams 6 unit
- Number of red filter foams 7 unit
- Pollutant level indicator Yes
- Connections, inlet 1.5ins, 2ins
- Connections, outlet 1.5ins, 2ins
- Connections, sludge discharge 1.5ins, 2ins
- Max. operating pressure 0.2 bar
- Suitable for ponds up to max. 20000 litres
- Suitable for ponds with fish stock (no koi) 10000 litres
- Suitable for ponds with koi* 5000 litres
*Additional delivery charges may apply to the following destinations: Isle of Wight, Isles of Scilly, Northern Ireland, Republic of Ireland and Scottish Highlands. Please contact us for a customised delivery quote.
Have a question for this product? Go ahead and ask us! We try to reply within a few hours but it may take longer on some questions.Ask us a Question


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The crepe cake has become incredibly trendy in recent years, featuring in high end patisseries and bakeries with their delicate and perfect layers showing when you slice into it. Crepe cakes can be quite pricey if you buy them but as I found out, making your own crepe cake saves a lot of money and… Continue reading Crepe Cake with White Chocolate Crème Légère
Tag: food
Spiced Christmas Tree Cake
Christmas is most definitely on the way… how can you tell? Well I went into Tesco the other day and they played 8 Christmas songs in a row. It instantly put me in the festive mood so what better time to share my recipe for this Spiced Christmas Tree Cake. I found this Christmas tree… Continue reading Spiced Christmas Tree Cake
Gingerbread Cheesecake Squares
The flavours of gingerbread instantly remind me of the festive season. While gingerbread houses (or even Gingerbread Ovens) might be traditional, why not put a spin on your classic gingerbread by turning it into these Gingerbread Cheesecake Squares? Funnily enough this recipe was the result of a bit of gingerbread dough that I left too… Continue reading Gingerbread Cheesecake Squares
Chocolate Popcorn Cake
While cakes with lots of sponge and buttercream layers may be amazing to look at, the simplest of cakes consisting of just 1 sponge layer with a glaze or topping are the ones I seem to make the most and this Chocolate Popcorn Cake is no exception! The single chocolate cake layer gets a thin… Continue reading Chocolate Popcorn Cake
Quick Apple Lattice Pie
With the clocks going back last week, the winter nights are coming and nothing sounds more ideal than a slice of pie warm from the oven with cream or custard. I think that my Quick Apple Lattice Pie would make everyone happy!! I'm rapidly finding that this first term of my 2nd year of uni… Continue reading Quick Apple Lattice Pie
How to Make Homemade Cinnamon Rolls
Cinnamon rolls are utterly out of this world. There's something about that slightly sweetened enriched bread dough swirled around that sweet buttery cinnamon sugar that cannot be beaten. Cinnamon rolls are a classic staple bake that everyone should make at least once but can I make them without measuring a single ingredient? There is only… Continue reading How to Make Homemade Cinnamon Rolls
Making a Semi-Naked Cake (without measuring any ingredients)
Baking is a science. It's the process of combining exact quantities of ingredients in a certain way to undergo chemical reactions in the oven. A slight deviation in the quantity of ingredients could drastically alter the outcome of your bake. But is it possible to make a cake without weighing or measuring a single ingredient?… Continue reading Making a Semi-Naked Cake (without measuring any ingredients)


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Our Pembroke Place Roof Repair Company prides itself in having developed a reputation for honesty, integrity, quality, and dedication. We'll supply you with a roof system that exceeds the condition Building Code requirements. The roofing system will be designed specifically for your project.
We've all had one issue or another with our houses. But, among the most traumatic issues is if our roof starts to leak. This is sometimes a surprise for any homeowner, whether it's sudden, or a slow trickle that leaves homeowners with mold and mildew as a result. Both of these potential possibilities are incredibly frustrating, and getting these problems fixed as rapidly as possible is crucial.
Regardless of what obstacle you could undergo with a leaking roof, in Pembroke Place Roof Repair we have a great group of professionals, ready to find out what we can do for you.
Pembroke Place Roof Repair has been providing commercial and residential roofing services to Pembroke Place, and the rest of Texas because 2006. We pride ourselves on building amazing relationships with our customers while taking care of their roof repair, upkeep, and installation needs. Our professional and talented staff specializes in producing comprehensive solutions for all roofing needs. Our Pembroke Place roofing company offers energy-efficient solutions for many of work, from loft installment to emergency roof repair. We have experience working on all different roof materials, such as tile, metal, and shingle. Call us today to receive a free estimate, have your roof inspected, or find out more about the services we provide!
Asphalt roof shingles are the most popular and economical sort of residential roofing material. They come in many different colors and styles. They are also fairly durable; lots of asphalt roof shingles currently take a 130 mph wind rating and come with warranties of up to 50 decades.
Asphalt roof shingles are made from ceramic infused with asphalt. The granules offer shade, UV protection, and algae resistance. They are available in many diverse styles, the two most common of these being three-tab and architectural roof shingles.
They typically take a 60 mph wind rating and as much as a 25 year guarantee. Due to the horizontal shape of a 3 tab roof shingle as well as its ability to shed water fast, 3-tabs are often the most suitable for lower pitched roofs in Texas. Architectural roofing shingles also called dimensional, laminated or composite shingles, have a heavier base mat with several layers of added material. Architectural shingles continue to a 130 mph wind rating and up to 50 year warranties. Both types are different aesthetically and a great deal of women and men prefer the tiles, which also weigh about 50 percent more than the 3 tab shingles. This makes them last more than the three tab kind of shingle.
Pembroke Place Roof Repair is a licensed licensed roof shingle applicator to all substantial shingle manufacturers.
The most notable quality of concrete and clay roof tiles is they endure a couple of nature's toughest weather, such as wind, rain, hail, earthquakes in addition to fire pit. On most programs, Pembroke Place Roof Repair used Polyfoam Adhesive to adhere tile to roof decks. Polyfoam provides the ideal functionality in hurricanes and adds a degree of insulation for energy efficiency.
Since tiles are installed individually, the airspace around them creates natural ventilation that supplies a thermal barrier from heat transfer into the roof deck. This provides energy savings by reducing the peak load demand by various hours, which immediately benefits structures in both hot and cold climates.
Concrete and clay roof tiles can be found in an amazingly huge array of finishes and colors, which range from one color to a matrix of up to five colors. Which range from flat to barrel-shaped, and offering dramatic differences in design, concrete tiles may simulate traditional clay tiles, wood shake, slate and rock. Lots of women and men prefer tile because of its unmatched beauty, flexibility and security. Additionally it is very economical due to its own lifespan of 50 — 100 years or more.
Tile roofs are also simple to fix and require limited maintenance, which is more typically limited to the roof gutters, flashings and ventilation in connection to the tile itself. Furthermore, because concrete and clay tile don't deplete natural resources because they're made from naturally occurring substances, they are prized as green, sustainable, and environmentally friendly. Ask Pembroke Place Roofing about tile roof to your next roofing project.
Among the fastest growing sections of the roofing business, metal roofing is growing in popularity everywhere because of its many positive qualities — it is long lasting, energy efficient, and safer than other types of roofs. This also indicates that in certain areas, metal roofing can lessen the homeowner's insurance premiums considerably.
Elegance and beauty are not qualities which individuals are accustomed to attributing to metal roofs, but during time, technology has combined what's always been exceptional durability with modern elegance and attractiveness due to the awesome capability to replicate such roof fashions as Spanish tile, wood shake and slate. Architectural designs have standing seam and stone coated metal roofs.
While the initial investment is greater, metal roofing saves money in the long term. What is more, metal can be made to look like almost any roof materials. Unlike other forms of roofing materials, such as aluminum, asphalt roofing does not absorb heat; it reflects heat, making it extremely energy efficient. In addition, metal roofing is very wind resistant, doesn't crack, peal, break or rust. Metal roof is incredibly lightweight, and doesn't stain or flow.
There are lots of myths about metal roofing which will need to be dispelled. By way of example, metal roofing does not increase the probability of lighting striking your own residence. It really disperses the energy throughout the building. It isn't noisy as it's installed with solid sheathing, which really silences rain, hail and other bad weather. The coatings in metal roofing prevent rusting and accept long-term paint colors. Supplying a 150 mph wind rating, it won't dent.
Your workplace is the lifeblood of your business. Occasionally it can be easy to forget about the condition of your company's roof. Over the span of time, your roofing requires a beating from Pembroke Place's harsh, cold climate, torrential rain and wind. But whenever your office building's roof is leaking, it can make life miserable for everyone. Employee moral goes down and so does creation, which impacts your bottom line. Pembroke Place Roof Repair can offer commercial roof repair in Pembroke Place regardless of how large or small the job.
Why should your company choose Pembroke Place Roofing? Regrettably, roofs do not pick a day or period when to begin leaking. We provide 24-hour emergency service as well as roofing maintenance contracts. The sooner your roofing gets fixed, the better your odds of minimizing any further harm.
Our fully-licensed team of experienced roofing professionals may provide commercial and industrial fix for the following Kinds of roofing systems:
Pembroke Place Roofing extends beyond simply providing commercial repair. We could also give inspections and roof maintenance to make sure your roof stays strong and in fantastic condition. Our over 30 workers are not only experienced and proficient in various roofing jobs, in addition they use the top brands of material and equipment such as:
Determination of where the leakage is happening is not necessarily a direct correlation about where the roof system is leaking. Finding the source needs a roof expert.
Pembroke Place Roof Repair Company's inspectors are not sales staff. They're qualified to get licensed Roofing Contractors or are actually licensed Roofing Contractors because they've passed the State of Texas testing demands.
Our inspectors will correct the main reason supporting the roof leakage. This often necessitates an investigation of this crawl area, inside ceilings, and the roofing. Such inspections will notify us as to if repairs and/or upkeep will fix your own problems.
When we provide our standard fix installation or extended service arrangement, you'll be certain that you will postpone the inevitable — complete reroofing. Our diagnostic repair staff will tenaciously solve your immediate concern whilst limiting future troubles. Upon comprehensive inspection, in case reroofing is essential, you will be advised prior to paying cash for upkeep or repairs.
Pembroke Place Roofing provides the best in high excellent roofing services for the home or business. Our job is to supply our customers superior quality products and services that can offer peace of mind and make the financial investment a precious one.
Our licensed Pembroke Place roofing experts are seasoned professionals. The mixture of comprehensive training and extensive hands-on expertise ensures they will be no missteps in the services you get. Our staff works closely with our customers to be certain they requirements are fulfilled.
Clients may create a customized plan that communicates to their precise needs. Our sales and service staff are available by phone or email to provide complete details regarding our services.
There's many reasons that roofing services are essential. A severe thunderstorm or other climate related issue could lead to damage to a roof. Instead, you're building a new house from the ground up and require an entirely new roof. Not only are we experienced in these and other regions, we can guarantee you will be happy with the reliability, efficiency, and affordability of our services.
For your entire tile, shingle, metal and flat requirements, Pembroke Place Roofing is the premier option. Contact us today for a extensive consultation.
If you are having leakages or some other issues with your roof, we are here for you. We are going to quickly recognize the problem and handle the roof repair in the mandatory short time period as we understand how inconvenient this is for you.
After careful examination of these issues of your roof, we will suggest roof replacement when we are absolutely sure this really is the best and only alternative. Your security is the top priority, and we all would not jeopardize it to help save you a couple of bucks. Roof replacement might be more expensive, but sometimes that's the only possible alternative. With the expertise that we have, you may be certain that everything will be dealt with perfectly.
With years of professional experience, we're capable of handling different roof installation undertakings together with swiftness and energy. Our company is perfectly able to carry out various installations, both residential and commercial. This is going to leave you with an ideal solution which is tailored to your own need. Furthermore, we are going to get it done at the least amount of time in order to ensure your ease and well-being.
From creating new constructions to adding solar panels, we are capable of handling all kinds of different appliances. We lay a huge amount of focus on the building of your roof since this is the basis that is going to make sure the stability of the roofing. Our purpose is to be certain the executed job demand solves all of your roof building requirements.
This is something that's typically required for industrial buildings. We have specialized in building metal roofing options for the industry, and we have a broad portfolio of finished projects behind our backs.
The importance of commercial roofing is unquestionable. A correctly executed roofing solution is going to dramatically improve the energy efficiency of their building — something that's going to offer the corporation with a substantial number of savings. With this in mind, our company is well aware of how to handle complex commercial roofing solutions.
We use a broad selection of roofing materials and roofing products in order to solve the issues with your own roof. No matter what the problem could possibly be concerning your roof, whether roof repairs, maintenance, or replacement, our roofers can fix the problem with minimal house disruption. Our Pembroke Place roofing company has the most advanced roofing services on the market.
We're a locally owned roofing company that's been in business for over 20 years and headquartered in Pembroke Place, Texas.
You will find quite a lot of different things which you might want to consider in regards to your roof. In any case, relying upon professionals is absolutely crucial because this will ensure that everything is handled according to the highest business standards.
With years of experience, insurance, and highly-skilled professionals, Pembroke Place Roofing and Construction is the roofing repair company that you are searching for.


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Our Promise
We believe in giving you honest products made with the best ingredients possible. All our products come with all ingredients listed. We use organic as much as possible. Always non GMO. We source cruelty free and fair trade ingredients. We also purchase from suppliers who support small farm holders. We are here to help, so please ask questions. If you have specific skin needs we can make recommendations.
Ingredients We Use
We use a wide range of oils and butters in our bath and beauty products. While all of them are great for the skin and hair, they each have their own role to play in the products that contain them. One of the benefits of making homemade bath and beauty products is having complete control of the ingredients.
We developed a descriptive list of ingredients we use to help inform and empower our customers. If you suffer from severe allergies to products such as nuts or gluten and you have concerns regarding specific ingredients and how it will affect your allergies, it's always best to consult with your doctor before using any product.
Almond Oil, Sweet
Prunus Dulcis
This nutrient-rich oil is suitable for all skin types. Almond Oil is recommended for chapped, itchy or irritated skin and is a popular inclusion for use in massage and general skin care formulations. A few drops in facial masks helps with facial dryness. Sweet Almond Oil exhibits excellent penetrating qualities, low comedogenicity and good spread-ability on the skin, making it ideal as a massage oil or as a carrier for Essential Oils. Almond Oil works wonderfully in soaps.
Avocado Oil
Persea Americana
Avocado Oil exhibits excellent penetrating qualities on the skin, making it ideal as a massage oil or carrier oil for Essential Oils. Avocado is a rich, luxurious and nourishing oil, is a good addition for soap, creams and lotions. Avocado oil is excellent in hair and scalp formulas. It absorbs into the skin and scalp easily and is high in Vitamin A & E. It is good for dry and damaged skin.
Babassu Oil
Orbignya oleifera
Babassu is obtained from the kernels of the Babassu palm which is found in the southern regions of Brazil. Babassu Carrier Oil contains a high content of lauric and myristic acids which have melting points relatively close to the body temperature. This oil is refined without chemicals making it a wonderful addition to cosmetic products. Babassu Carrier Oil has similar properties as Coconut Oil and is increasingly used as a substitute for leave in products because in not comedogenic. It is a superior emollient for both dry and oily skin, and gently moisturizes the skin without contributing to an oily sheen. It can be used in many skin-care products such as soaps, creams, milks, lip balms, and hair-care products.
Beef Tallow
Rendered beef fat. Tallow is rich in vitamin A and produces a creamy, hard, gentle, moisturizing bar of soap. It's a particularly effective addition to shaving soap, where it imparts an unparalleled creaminess to the shaving lather. Though I do like to use tallow in some of my shaving soaps, most of my formulations are vegan friendly.
[/vc_toggle][vc_toggle title="Babassu Oil"]Orbignya oleifera
Babassu is obtained from the kernels of the Babassu palm which is found in the southern regions of Brazil. Babassu Carrier Oil contains a high content of lauric and myristic acids which have melting points relatively close to the body temperature. This oil is refined without chemicals making it a wonderful addition to cosmetic products. Babassu Carrier Oil has similar properties as Coconut Oil and is increasingly used as a substitute for leave in products because in not comedogenic. It is a superior emollient for both dry and oily skin, and gently moisturizes the skin without contributing to an oily sheen. It can be used in many skin-care products such as soaps, creams, milks, lip balms, and hair-care products.[/vc_toggle][vc_toggle title="Beef Tallow"]Rendered beef fat. Tallow is rich in vitamin A and produces a creamy, hard, gentle, moisturizing bar of soap. It's a particularly effective addition to shaving soap, where it imparts an unparalleled creaminess to the shaving lather. Though I do like to use tallow in some of my shaving soaps, most of my formulations are vegan friendly.[/vc_toggle][vc_toggle title="Castor Oil"]Ricinus communis
Castor oil, which is pressed from the seeds of the Castor Bean plant, it is an anti-inflammatory and antioxidant that has been used for centuries for its therapeutic and medicinal benefits. Odorless to a light oily scent, it is massaged into nails and calluses, and added to shampoos and conditioners to treat split hairs and add volume. In small amounts, it is added to soap formulations to increase lather, and is a popular ingredient in lip balms.[/vc_toggle][vc_toggle title="Cocoa Butter"]Theobroma Cacao
Cocoa Butter is obtained from the fruit of the Cacao tree which grows in tropical regions. The butter is extracted from the seed kernels and is further refined to yield a tan/yellow colored butter with pleasant cocoa (chocolate-like) odor. A hard butter with steep melting curve ideal for body care products, particularly for soap and when thickness/hardness together with emollience is required. Cocoa Butter has wonderful skin softening and moisturizing properties, and can be used to make balms and creams thicker and harder, with or without beeswax. Aromatic and delightful, Cocoa Butter is naturally high in Vitamin E, antioxidants, and fatty acids, used to thicken and add a rich, creamy consistency to lipsticks, emollient creams, lotions, body butters and soaps.[/vc_toggle][vc_toggle title="Coconut Oil"]Cocos nucifera
This is one of the oils for soap making that gives natural soap its lather. In its natural form it is very good for the skin. Natural Coconut Oil can be used in soaps, creams and lotions and is good for all skin types. It makes a hard bar with big bubbly lather – an absolute must for veggie soaps. Needs to be properly balanced with conditioning oils because it does such a good job of cleaning.[/vc_toggle][vc_toggle title="Extra Virgin Coconut Oil"]Cocos nucifera
This gorgeous naturally fragrant oil is produced through a Cold Process extraction method and smells just like fresh coconuts. I prefer the extra virgin coconut oil when preparing body butters and lip balms.[/vc_toggle][vc_toggle title="Illipe Butter"]Shorea Stenoptera
Illipe butter is obtained from the nuts of the Shorea stenoptera, a tropical tree. It is extremely similar to the skin nourishing benefits and texture of cocoa butter, but it has a higher melting point, making it one of the hardest known cosmetic butters. Because of its density, it is an excellent choice to add to cold process soap recipes as it will help produce a firm bar, which will last longer in the shower. Other applications are lotion sticks, lip balms and body butters – as it gives to the finished product a nice "thick" (or hard) consistency when used at the proper ratio with other liquid oils.[/vc_toggle][vc_toggle title="Jojoba"]Simmondsia Chinensis
Jojoba is unique in that it is a liquid wax not an oil: it is a cold pressed from the seeds of the desert shrub Simmondsia Chinensis which is found growing in arid areas throughout the world. Jojoba has been used for many years in skin care products, it is said to be closely related to human sebum and this makes it very compatible with our skin. Jojoba has a very good effect on the skin acting as a moisturizer and emollient agent to improve skin elasticity and suppleness.[/vc_toggle][vc_toggle title="Kokum Butter"]Garcinia indica
Kokum Butter comes from the seeds of the Garcinia indica tree indigenous to India.
Kokum Butter is a firm, cream-coloured and stable vegetable butter, which exhibits a typical oily scent. It offers excellent emollient properties which promotes a healthy looking skin. It is quickly absorbed into the skin without leaving a greasy feel and is often used as a substitute for Cocoa Butter due to its uniform triglyceride composition.
With its relatively high melt point, Kokum Butter liquefies slowly at skin temperature making it ideal for use in lipsticks and lip balms. It is also used in bar soaps, body butters, creams and conditioners.
Non-comedogenic (does not clog pores).[/vc_toggle][vc_toggle title="Macadamia Oil"]Macadamia ternifolia
Macadamia Oil is obtained by cold pressing of the seeds of the Macadamia ternifolia tree followed by a full refining process to render oil that is light in color and mild in odor. The Macadamia tree is a Native Australian rainforest tree, which is evergreen and grows up to 15 meters high. It provides a seed (nut) that is used in confectionery, cooking and now finding its way into cosmetics and soap.
It is high in mono-unsaturated fatty acids, and contains palmitoleic acid (promotes soft skin), as well as omega-3 and omega-6 fatty acids. It is popular as an emollient in skin and hair-care products, as well as tanning oils and lotions, can be used in both massage and aromatherapy.
Macadamia Nut Carrier Oil absorbs slowly and will leave a sheen on the skin.
Cautions: Should not be used by those with nut allergies.[/vc_toggle][vc_toggle title="Mango Butter"]Mangifera Indica
Mango Butter is obtained from the fruit seed of the Mango Tree grown in the sub-tropics of India and other parts of the world. From its seed a firm butter is rendered, suitable for soaps and cosmetics. Mango Butter is a great addition to soap formulations when hard soap bars with creamy lather are desired. Excellent for body products and lip balms due to its moisturizing properties. Rich and luxurious butter.[/vc_toggle][vc_toggle title="Meadowfoam Seed Oil"]Limnanthes Alba
Meadowfoam oil is widely used in cosmetic and hair-care applications due to its stability, emolliency and smooth, soft skin feel.[/vc_toggle][vc_toggle title="Olive Oil"]Olea europaea
An oil with a long soaping history, olive oil provides great conditioning for the skin and is extremely mild. Great in a massage blend, scalp treatments. Makes what is known as Castille soap, which to be true to its name should be 100% Olive Oil. It makes for small, slimy compact lather when used alone.
The History of Olive Oil Soap
Soap making dates backs to the first century AD, with early written records describing how soap was produced in crude form by the Romans. Olive oil soap is thought to have originated in the eastern Mediterranean, which was historically known as the Levant. Here, the soap was referred to as Aleppo soap, after one of the main cities in the region where olive oil and laurel oil were mixed together and cured in bars.
The exact creation date of this sort of soap is unknown but there are rumors that olive oil soap was gifted to Queen Cleopatra and other monarchs during their reign, however these claims have not been substantiated with proof.
Olive oil-based soap is believed to date back to the 11th century, when bars were reputedly brought back to Europe by the Crusaders. After this time, production spread around the Mediterranean regions and the soap became known as Castile soap. Centuries later, olive oil became an essential ingredient in European soap making and remains so until this day among artisanal soap manufacturers.
Source: https://soap.club/blogs/blog/79515334-top-5-benefits-of-olive-oil-soap[/vc_toggle][vc_toggle title="Palm Oil"]Elaeis guinensis
As an ingredient, palm oil contributes to the hardness of soap – how long the bars last. It also adds to the soap's lathering properties. Overall, it's a prime contributor to a great organic soap.
We are aware of the controversies that exist regarding the use of palm oil. While any people prefer to boycott it entirely to avoid the threats the industry imposes, we personally prefer to support the efforts of suppliers who work exclusively with organic, fair-trade farms and, in doing so, supporting a more sustainable future for palm oil production.[/vc_toggle][vc_toggle title="Palm Kernel Oil"]Elaeis guinensis
Expeller pressed from the kernels of the palm tree fruit. It is very similar to Coconut oil in that it has a high percentage of lauric acid, which allows it to produce a hard soap with good lather. The difference between Palm Kernel and Palm Oil is that Palm Kernel Oil is white and has a high melting point. Regular Palm oil is more yellow and has a lower melting point. The higher the melt point, the harder the oil, and the harder your soap will be.[/vc_toggle][vc_toggle title="Rice Bran Oil"]Oryza sativa
Rice Bran Carrier Oil is extracted from the bran or outer coat of the brown rice grain removed during the milling process. It is rich in vitamins, minerals, proteins and essential oils. Rice Bran Carrier Oil has a high percentage of fatty acids and unsaponifiables and is one of the best sources of tocotrienols, an antioxidant that may be more effective than Vitamin E. It is a mild oil perfect for dry, flaky, sensitive, mature and delicate skin, where additional moisture is required and is effective for keeping skin smooth.[/vc_toggle][vc_toggle title="Rosehip Oil, Pure"]Rosa Canina
Cold Pressed Rosehip Oil is high in vitamin A and is classified as a base or fixed oil, which means it can be used directly on the skin. Rosehip Oil is very useful for very dry, and damaged skin, is non-greasy, absorbed quickly and is safe to apply directly, even on sensitive skin. We use it mainly for lotions and creams.[/vc_toggle][vc_toggle title="Safflower Oil"]Carthamus Tinctorius
Safflower Carrier Oil is the first choice among manufacturers for cosmetics requiring a moisturizing oil. It is also very popular in massage blends as it is easily absorbed. A very light, silky and gentle oil that promotes a stable lather in soap.[/vc_toggle][vc_toggle title="Sal Butter"]Shorea Robusta
Is an ideal product to use for skin and hair conditioning. It is a popular material for cosmetic manufacturers and is commonly used in a number of creams, balms and bar soaps. Sal butter is believed to promote skin elasticity and treat dry skin and damaged hair. It has a higher melting point, close to the temperature of the human skin, which allows it to easily smooth into the skin.[/vc_toggle][vc_toggle title="Shea Butter"]Butyrospermum parkii
One of the most renowned soaping and cosmetic butters in existence (for good reason), shea butter is an off-white, fairly soft, vegetable butter derived from the fruit of karite tree. It's full of vitamins A, E, and F, all of which promote skin and hair regeneration, shea butter provides deep conditioning for the skin and hair. Soap with shea butter have a rich, creamy lather.[/vc_toggle][vc_toggle title="Sunflower Oil"]Helianthus Annuus
Organic Sunflower Oil has high amounts of Vitamins A, B, D and E, minerals, and also has beneficial amounts of lecithin and unsaturated fatty acids. By all accounts it is a great product for the skin, its excellent smoothening properties and long shelf life make it ideal for cosmetic preparations.
[/vc_toggle][vc_toggle title="Stearic Acid "]This is an acid that is found in oils and butters, most prominently in shea, mango, kokum, cocoa butters, beef tallow and soy wax. It adds creaminess and hardness to soap. I use this mostly in my shaving soaps.[/vc_toggle][vc_toggle title="Vegetable Glycerin"]A viscous, clear, emollient humectant derived from vegetable lipids. Glycerin is a byproduct of soap-making and is naturally present in soap (however, big soap companies deliberately remove the glycerin from their soap to sell separately). It's highly moisturizing and does not saponify (turn into soap). Where extra glycerin really shines, though, is in shaving soap, where its humectant properties help keep your beard nice and hydrated throughout the shave. In addition, glycerin makes shaving lather stronger and less subject to breakdown.[/vc_toggle][vc_empty_space height="100px"][vc_column_text]This information has not been evaluated by the Food and Drug Administration nor is not intended to diagnose, treat, cure, or prevent any disease.
[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner type="boxed" css=".vc_custom_1424344165663{margin-bottom: 80px !important;padding-right: 17% !important;padding-left: 17% !important;}"][vc_column_inner][vc_separator border_width="2″][title text="1 DAY ESTIMATED RESPONSE TIME" tag="h6″ font="secondary_font" font_size="14px" color="rgba(74,94,122,0.8)" text_align="center" css=".vc_custom_1533519259510{padding-top: 40px !important;}"][title text="We're Here to Help" tag="h2″ font="secondary_font" color="#4a5e7a" text_align="center" css=".vc_custom_1431420035378{margin-bottom: 40px !important;}"][vc_btn title="EMAIL US YOUR QUESTION" style="gradient-custom" gradient_custom_color_1="#4a4f6a" gradient_custom_color_2="#915973″ shape="round" align="center" link="url:mailto%3Ainfo%40claudiassoap.com|||"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]


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The year 2014 has been a challenging year for Nigeria as a country, with several issues especially security and economies. However, we rejoice in the unity of the country as well as the hope of a better 2015.
The desire of many of us for 2015 goes far beyond the current issues including the election taking place in the first quarter of 2015. For us as safety practitioners and professionals, we are looking forward to 2015 and trusting it will be a year of improved government attention to the issues of safety and general security of her citizens.
The welfare of Nigerian workers and citizens at large is not just a fundamental right, but also an indicator of our development as a nation. The Nigeria government vision of being one of the world's greatest economy in the nearest future has amongst the indicators, the welfare and safety of the citizens. The UN and ILO has made this categorically clear!
It is therefore wisdom and responsibility for the government to consider establishing a robust safety legislative structure to ensure that the workers are protected from the risks of work. The bill to achieve this has been in the house of assembly for sometimes now and there is no better time and season than now to pass this bill and enforce its implementation.
We can no longer conitinue to assume that development will occur in Nigeria while we maim and kill our productive citizens all in the name of work....the right to work and live is fundamental and government must protect this. A good number of our people have been sacrificed under the pretence of work, but in 2015, it is our hope that this will no longer be the case.
Nigerians deserve good living standards coupled with safety of lives and property...let's make this happen as a government.


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Unprofessional vendors: a customer-service announcement
In a previous article written by our Paul about how to deal with difficult wedding vendors, he reminded us to stay cool, calm and collected when it comes to handling ignorant vendors. Even if it goes against every bone in your body, reacting's just not worth the bitter aftertaste. But what happens when a vendor/bride-to-be scenario bubbles over in national news and on social media? An online bride uprising and a business-breaking hashtag, that's what.
In response to this article, one person pointed out on Facebook that online business etiquette really is everything. And I couldn't agree more. Especially if your business operates in the wedding industry.
Why? Because recent surveys by YouGov and Beaverbrooks suggest that nowadays, brides and grooms-to-be should (and likely do) pay for their own weddings. In doing so, nearlyweds aren't just emotionally invested in their big day; they're financially invested too. So if a vendor doesn't uphold high levels of customer service at all times, couples have every right to feel on edge, annoyed and angry, especially in cases where lots of money's being spent.
Not only that – we live in the digital age now. And where do newlyweds take their anxiety? To online forums of course.
One of the first Internet fascinations I can remember were chat rooms (MSN Messenger anyone?). These then morphed into forums and social media. And it's these support networks that have become so popular among people who are looking for reassurance from their peers – especially brides and grooms-to-be who are planning their weddings.
Now it's not for me to say who's wrong or right in the article above – we've all got our own opinions. But what is worth taking note of, all you wedding vendors out there, is the huge reaction the situation got on social media. And how damaging a bad business reaction can be for brand reputation.
I see it as a bigger reminder to people who work in the wedding industry; that you must accept that, within this sector, you have to go above and beyond regular customer service. Why? Because people are now more invested in their weddings. It's just the way things have evolved.
So, a polite note to all the wedding vendors out there – even though the aforementioned scenario became national news, it's not a one-off. Just like 'bridezilla' cases, 'bad vendor' cases do also exist. So please remember that you've got to provide a new level of customer service; one which involves really listening to the customer, and making sure they feel valued, every step of the way.
If you've been in a hairy situation with a wedding vendor, we'd love to hear how you handled it. Let us know in the comments box below.
About the author


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Jason Mraz
Film &
|Jason Mraz
|Mraz performing in March 2011
|Background information
|Birth name
|Jason Thomas Mraz
|(1977-06-23) June 23, 1977 (age 39)
Mechanicsville, Virginia, U.S.
|San Diego, California
|Years active
|Associated acts
Jason Thomas Mraz (/məˈræz/; born June 23, 1977) is an American singer-songwriter who first came to prominence in the San Diego coffee shop scene in 2000. In 2002, he released his debut studio album, Waiting for My Rocket to Come, which contained the hit single "The Remedy (I Won't Worry)". With the release of his second album, Mr. A-Z, in 2005, Mraz achieved major commercial success. The album peaked at number 5 on the Billboard 200 and sold over 100,000 copies in the US. In 2008, Mraz released his third studio album, We Sing. We Dance. We Steal Things. It debuted at number 3 on the Billboard 200 and was an international commercial success primarily due to the hit "I'm Yours". The song peaked at number 6 on the Billboard Hot 100, giving him his first top ten single, and spent a then-record 76 weeks on the Hot 100. His fourth album, Love Is a Four Letter Word, peaked at number 2 on the Billboard 200, his highest-charting album to date.
Mraz has won two Grammy Awards and received two additional nominations, and has also won two Teen Choice Awards, a People's Choice Award and the Hal David Songwriters Hall of Fame Award. He has earned Platinum and multi-Platinum certifications in over 20 countries, and has toured in North America, South America, Europe, Asia, Australia, the Middle East and parts of Africa. As of July 2014, Mraz has sold over seven million albums,[1] and over 11.5 million downloaded singles.[2] His musical style, from rhythmic feeling to his use of nylon string guitars, has been heavily influenced by Brazilian music.[3][4]
Mraz was born and raised in Mechanicsville, Virginia.[5] He is of Czech and Slovak descent through his grandfather, who moved to the United States from Austria-Hungary in 1915.[6] His surname is Czech for "frost".[6] (Czech: mráz) His parents, Tom (Tomáš) Mraz and June, divorced when he was five years old, but he maintains that he had an idyllic childhood, saying, "My hometown of Mechanicsville was very American. There were white picket fences, a church on every street corner, low crime and virtually no drug use. It was a good place to grow up."[7] After graduating from Lee-Davis High School, where he was a member of the cheerleading squad, Mraz attended the American Musical and Dramatic Academy in New York City for about a year and a half, before returning to Mechanicsville and taking on a series of odd jobs.[8] He then enrolled at Longwood University in Farmville, Virginia, but instead of attending classes, headed west on a road trip that ultimately brought him to San Diego, where he decided to stay.[6][8]
Soon after moving to San Diego in 1999, Mraz became a roadie for the band Elgin Park. He met future band member Toca Rivera at the coffee house Java Joe's in the Ocean Beach neighborhood of San Diego, where he performed once a week for nearly three years, building a following in San Diego and online.[6][7][8] In 2001, Mraz released the live acoustic album Live at Java Joe's, performing with percussionist Rivera and bassist Ian Sheridan. The album featured Mraz's freelancing vocal style and several songs he would later re-release, including "1000 Things", "You and I Both" and "Halfway Home." The album was made available to download on iTunes on March 11, 2008, under the title Jason Mraz: Live & Acoustic 2001.
In 2002, Mraz signed a recording contract with Elektra Records.[8] That year saw the release of his first major label debut album, Waiting for My Rocket to Come, which peaked at number 55 on the Billboard 200.[9] The lead single, "The Remedy (I Won't Worry)", was co-written by music production team The Matrix, and became Mraz's first top 10 single on the Billboard Hot 100, peaking at number 3, becoming one of the biggest songs of 2003.[10] The song was inspired by a high school friend who was diagnosed with cancer.[8] On May 19, 2005, Waiting for My Rocket to Come was certified Platinum, for selling 1 million units.[11]
Mraz opened for Tracy Chapman in 2003 at the Royal Albert Hall in London.[12] In 2004, while on tour, Mraz released a live album with an accompanying DVD, Tonight, Not Again: Jason Mraz Live at the Eagles Ballroom. He performed with his touring band, including drummer Adam King, Rivera, Sheridan and keyboardist Eric Hinojosa, along with a guest appearance from Blues Traveler frontman John Popper.[13]
On July 26, 2005, Mraz released his second major label album, Mr. A–Z, produced by Steve Lillywhite for Atlantic Records. The album's lead single, "Wordplay", was produced by Kevin Kadish,[14] and entered the Billboard 200 at number 5.[15] The album earned a Grammy Award nomination for Best Engineered Album, Non-Classical, while Lillywhite received a nomination for Producer of the Year.[16]
Mraz began a long-running tour in support of Mr. A–Z at the San Diego Music Awards on September 12, 2005. The tour featured several opening acts, including Bushwalla and Tristan Prettyman, with whom he had written the duet "Shy That Way" in 2002.[17] Mraz opened for Alanis Morissette during her 2005 Jagged Little Pill Acoustic tour,[14] and for the Rolling Stones on five dates during their 2005–06 world tour.[6] In March 2006, he performed in Singapore as part of the annual Mosaic Music Festival.[citation needed] That May, he toured mostly small venues and music festivals in the U.S., along with a few shows in the United Kingdom and Ireland where he supported James Blunt [18] The tour included a May 6, 2006 acoustic show with P.O.D., Better Than Ezra, Live, and The Presidents of the United States of America. Mraz was featured as a headlining guest of St. Louis's annual Fair St. Louis and performed a free concert at the base of the Gateway Arch on July 1, 2006. During this time, Mraz was also the opening act at several dates for Rob Thomas' Something to Be Tour.
In 2005, Mraz was one of many singers featured in the fall advertisement campaign for The Gap entitled "Favorites", singing a cover of Bob Marley's "One Love".[19] 2006 saw the release of Selections for Friends, the live, online-only album recorded during the Songs for Friends Tour. In 2007, "The Beauty in Ugly", an earlier track penned by Mraz originally titled "Plain Jane", was rewritten for the ABC television show Ugly Betty. The song was featured as a part of ABC's "Be Ugly in '07" campaign. Also that year, on American Idol, contestant Chris Richardson performed a cover of Mraz's "Geek in the Pink".[20][unreliable source?]
On May 13, 2008, Mraz released his third studio album, We Sing. We Dance. We Steal Things. The album debuted at number 3 on the Billboard 200.[15] It broke into the top 10 of many international music charts, and reached number 3 in the US and Australia.[21] In March 2009, it was certified Platinum for selling 1 million units.[11] Mraz has said that the album title was taken from the work of Scottish artist David Shrigley.[6] Prior to its release, Mraz released three EPs, each with acoustic versions of songs from the album.[22]
The lead single, "I'm Yours", was written in August 2004 and originally released as a free acoustic B-side when Mr. A-Z came out. Through Mraz's live performances of the song, it gained in popularity with fans. When he played it at a festival in Sweden in 2007, the fans were ecstatic and singing along, after which Mraz realized the song's popularity and decided to make it the centerpiece of his next album.[6] "I'm Yours" became Mraz's first Top 10 hit on the Billboard Hot 100, peaking at #6 on September 20, 2008.[23] It ultimately spent 76 weeks on the Hot 100, longer than any other song in the magazine's 51-year history[24][25] (a record since broken by Imagine Dragons with "Radioactive" in 2014).[26] It was a major commercial success in the US, receiving a 7x multi-Platinum certification from the RIAA for digital sales of over seven million.[11] The song was also successful internationally, topping the charts in New Zealand, Norway, Portugal and Sweden, and peaking in the top ten on the charts in 11 other countries.[27] By May 2012, it had gained over 125,000,000 hits on YouTube.[28] It was the first song to top the charts in four different radio formats: Mainstream Top 40, Adult Contemporary, Adult Top 40 and Triple A. It also made the Latin Pop and Smooth Jazz charts.[29]
Mraz won his first two Grammy Awards in 2010, for Best Male Pop Vocal Performance ("Make It Mine") and Best Pop Collaboration ("Lucky" with Colbie Caillat).[30] At the 2009 Grammy Awards, "I'm Yours" was nominated for Song of the Year and Best Male Pop Vocal Performance,[31] and We Sing. We Dance. We Steal Things. was nominated for Best Engineered Album, Non-Classical.[32][unreliable source?] "I'm Yours" was also named ASCAP's 2010 Song of the Year.[33]
Mraz's 2008 world tour took him all over the United States, Europe, Asia and Australia. His personal photo travelogue from the world tour was published as a book, titled A Thousand Things (2008).[6] The book contains Polaroids from his time touring and backpacking around Europe, and was launched with a photo exhibition at Charles Cowles Gallery in New York City at the end of 2008.[8] Also in 2008, Mraz played with Eric Clapton to a crowd of 45,000 in Hyde Park, London, sold out London's Royal Albert Hall and performed at the Nobel Peace Prize Concert in Oslo.[7][34] That year also marked his Music, Magic & Make Peace Tour with Bushwalla, The Makepeace Brothers, and magician Justin Willman. Mraz brought along the magician after picking up magic as a hobby during recording sessions for We Sing. We Dance. We Steal Things.[35] On January 31, 2009, Mraz was the musical guest on Saturday Night Live, performing "I'm Yours" and "Lucky",[32][unreliable source?] which peaked on the Hot 100 at number 82.[10]
In 2009, Mraz was awarded the Hal David Starlight Award from the Songwriters Hall of Fame.[36]
In 2009, while preparing for his new album, Mraz recorded "The Way Is Love", an unreleased Roy Orbison song, as a duet with Willie Nelson. In November 2009, he released the live CD/DVD Jason Mraz's Beautiful Mess: Live on Earth, recorded in Chicago during the Gratitude Café tour. The following year, he went to Brazil to record "Simplesmente Todo" with Milton Nascimento, who sings in Portuguese while Mraz sings in English. He also did some writing with Dido, and recorded new material with producer Martin Terefe.[37] Mraz then released two live EPs: the Life Is Good EP on October 5, 2010, and the Live Is A Four Letter Word EP on February 28, 2012.
Love Is a Four Letter Word was released on April 13, 2012. It reached number 2 on the Billboard 200,[38] and the top 20 in 10 other countries.[39] The lead single, "I Won't Give Up", debuted at number 8 on the Billboard Hot 100, and number 1 on the Digital Songs chart.[40] It charted in 15 countries in total,[41] and in October 2013 was certified 4x multi-platinum, for selling in excess of 4 million units.[11] Mraz premiered the track live during his 2011 tour, before an official version had been released. It began to receive a lot of attention through live performances, as well as online. The official lyric video gained over 2.5 million views in its first 10 days on YouTube.[40]
Love Is a Four Letter Word was nominated for a 2012 Grammy Award for Best Engineered Album, Non-Classical.[citation needed] Mraz won a 2013 People's Choice Award for Favorite Male Artist.[42] He performed at Farm Aid 2011 in Kansas City.[43] In 2012 he played sold-out shows at the Hollywood Bowl in Los Angeles,[44] Madison Square Garden in New York[45] and the O2 Arena in London,[46] and performed at President Barack Obama and family's lighting of the national Christmas tree at the White House;[47] a noted Obama supporter, he has also performed at numerous other events involving Obama and Vice President Joe Biden.[48][49] Also in 2012, he performed "You Did It" at the presentation ceremony for the Kennedy Center's Mark Twain Prize for American Humor, won that year by Ellen DeGeneres.[50]
Mraz's fifth studio album, Yes!, was released on July 15, 2014.[51] It is his first acoustic album, and was recorded with folk rock all-girl band Raining Jane.[52][53] They had previously co-written "A Beautiful Mess" for Mraz's 2008 album We Sing. We Dance. We Steal Things.[54] Aside from a cover of the Boyz II Men song "It's So Hard to Say Goodbye to Yesterday", every song on Yes! was written by Mraz and Raining Jane.[55] The lead single, "Love Someone", was released on May 19, 2014, with Mraz performing an acoustic version of the song for Time.[51] On June 20, 2014, he released We Can Take the Long Way, a music video trilogy for the first three songs on Yes! – "Love Someone", "Hello, You Beautiful Thing" and "Long Drive". It premiered on the USA Today website.[56]
Mraz was engaged to singer-songwriter and long-time close friend Tristan Prettyman on Christmas Eve 2010; they broke off the engagement six months later.[57]
Mraz lives a health-conscious lifestyle and has said that he eats mostly raw vegan foods. His vegan diet has also influenced his music.[58] He owns a five-and-a-half acre avocado farm in Bonsall, California.[59][60] He is an investor at Café Gratitude, a vegan restaurant in Los Angeles, and named his 2011 tour Gratitude Café in its honor.[61] His hobbies include surfing, yoga and photography.[5][8]
On October 25, 2015, Mraz announced his secret marriage to girlfriend, Christina (Tina) Carano, in a post on his Facebook page.[62][63]
Mraz is a social activist whose philanthropic efforts span wide-ranging issues, including the environment, human rights and LGBT equality. In 2009, he participated in a rescue mission to Ghana with members of Free the Slaves, an international nonprofit working to liberate children sold into slavery.[5] In 2012, he was featured as the first-ever straight man on the cover of Instinct magazine in recognition of his efforts in support of LGBT rights.[64]
The Jason Mraz Foundation was established in 2011, with a mission to support charities in the areas of human equality, environment preservation and education.[65] Organizations supported by the foundation include VH1's Save The Music Foundation, MusiCares, Surfrider Foundation, Free the Children, Life Rolls On, the School of the Performing Arts in the Richmond Community, the Natural Resources Defense Council, and the True Colors Fund, which promotes LGBT equality.[65][66][67]
Mraz was named the 2010 Surf Industry Manufacturers Association (SIMA) Humanitarian of the Year.[68] He also received the Clean Water Award in 2010 from the Surfrider Foundation, for helping to preserve the world's oceans and beaches.[69] That same year, he teamed up with The Nature Conservancy and created a PSA using his song "I'm Yours" to raise awareness about the nonprofit organization's efforts to protect the earth.[70]
On December 16, 2012, Mraz headlined the Milestone Concert in Myanmar to raise awareness about human trafficking, the first foreign artist to play an open-air concert in Myanmar. The concert was organized by MTV EXIT and held in the People's Square in Yangon, with over 70,000 people in attendance, as part of an initiative to raise awareness about human trafficking in Myanmar.[71][72] Also in 2012, Mraz spent a week in Antarctica with a group of environmentalists, scientists and researchers on a mission led by Al Gore, to learn about the effects of climate change.[73]
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User level E-Mail account managent – vacation message and password
Due to high demand, we have added additional plugin to DirectAdmin to enable E-Mail users to add vacation messages and change passwords.
Google authenticator and secure 2 factor authentication on our DirectAdmin servers
For a while now 2Fa (2 factor authentication) feature has been enabled on our shared webhosting servers. What to do to enable it on Your DirectAdmin useraccount:
LetsEncrypt (Public BETA) sertificates on our servers / how to use
Many of our customers have requested for LetsEncrypt free SSL certificates support to their accounts. Now we have activated this feature on all of our shared web-hosting servers!
Faster PHP +opCache
Since some customers have found that our servers have been slower in some cases compared to some other providers and according to customer's feedback and wishes, we took the decision to change the mod_php to php-fcgi (PHPFastCGI). We have also implemented Zend'i opcode cache module.
PHP versions and updates on DirectAdmin servers
Post added: September 18, 2014. Post updated: January 8, 2015 September 13, 2016 April 24, 2018 – This post/article applies only for DirectAdmin servers! (This post will be auto-updated upon new info) – Starting September 12, 2016 – PHP7 is available on all our servers and user-accounts! NB! PHP7 still lacks Zend and ionCube support! […]
Change of PHP version in DirectAdmin
Starting September 13th it is possible to choose between two different versions of PHP. If the account has more than one domain, it is possible to assign different versions to each domain. Supported versions are PHP 5.3 and PHP 5.5 1. Select Domain Setup, if your account has one domain (Figure 1) or the Domain […]
Security warning on DirectAdmin page?
Many customers have asked that when they arrive on DirectAdmin login page (https://212.47.208.XXX:2222 or https://yourdomain.com:2222 ) They receive a security certificate warning. Why is this
DirectAdmin login/URL
DirectAdmin can be accessed via URL as: http://www.yourdomain.tld:2222 (redirects to server URL) or as: https://aXXX.radicenter.eu (as example https://a168.radicenter.eu:2222 (if Your server IP is 126.96.36.199 )) DirectAdmin account credentials are as: np***** or r****** (where ******* are numeric) If You have forgotten Your account password, but remember the username, You can reset/renew password on the same DirectAdmin […]
DirectAdmin Backups missing?
Starting from March 2014 – there is no more possibility to make/restore backups thru DirectAdmin under "create/restore backups". Why was this feature disabled: 1. That feature did not back up e-mails/files but only account conf and databases. 2. Radicenter takes same backups on daily bases. 3. Radicenter takes backups of user files every other day. […]
Problem with file/folder rights (FTP, DirectAdmin, CMS)
Currently there may be occasions on some servers where file, uploaded thru website, gets owner "apache" and therefor cannot be edited thru FTP. What to do to fix that situation: 1. Log on to DirectAdmin 2. Go thru "File Manager" to desired file/folder. 3. Click on link "reset owner" after filename. (If you want to […]
FTP server / FTP account
Under our services there are 2 different control-panels (DirectAdmin ja cPanel) 1. DirectAdmin 2. cPanel 3. Additional info With DirectAdmin panel there is possibility to connect with non-updated FTP programs and unsecured connections but cPanel differs as it need only properly secured TLS connection or plaintext connection without TLS. (Not updated programs can not authenticate […]
Nameservers and managing nameservers records (A, TXT, CNAME, …)
1. Radicenter nameservers 2. Managing DNS (A , CNAME , TXT, …) records – via cPaneli – via DirectAdmin 3. Changing domain nameservers (ns1.*, ns2.*, ns3.*) 4. Old Netpoint nameservers out of service 1. Radicenter nameservers Radicenter nameservers are: ns1.radicenter.com ns2.radicenter.eu ns3.radicenter.ee ns4.radicenter.fi Tho registrars may ask also nameservers IP's to be added to nameservers […]
Joomla/WordPress adminpage (/administrator , /wp-admin/ wp-login.php) asks for additional username and password
In the last few weeks there has been frequent attacks against Joomla/WordPress Content Management Software pages. The targets have been "/administrator" / "/wp-admin" folders and wp-login.php file, purpose is to break the username and password). We have taken precaution measures to increase security and added a login filter, which prevents "robots" to try login to […]


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North Country Camps- Lincoln and Whippoorwill
AboutWe are small, traditional sleep-away camps in the Adirondack mountains of NY state. We offer a very wide variety of activities and wilderness trips, as well as the joys of living in a close community. Since 1920, children have fallen in love with our fun, adventurous and safe summer experience, where they choose the activities and trips they're interested in. Lifelong skills and lifelong friends!
Additional Information
Gender Coed
Minimum Age 7
Maximum Age 15
Camp Cities Keeseville, NY
Year Established 1920
Camp Director Doug Furman and Kate Green
Camp Director Email directors@northcountrycamps
Financial Aid Offered yes
395 Frontage Rd
Keesville, New York 12944
United States
- Activities include horseback riding, ropes course, mountain biking, wood shop, arts, tennis, archery, field sports, canoeing, kayaking, sailing, windsurfing, swimming, fishing, drama, dance and wilderness trips.


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Deborah Zeitler represents commercial furniture & textile manufacturers, and showcases this via a series of links and imagery to the vendors. This project was a custom WordPress theme created with very specific functionality.
Custom taxonomies were used to quite an extent, combined with the NextGen Gallery plugin to create an easy to use and manage them that was flexible and autonomous, posting each picture and link in the correct place.
The design was created by Ideadtion Studio in Chicago. Forge22 provided all the custom WordPress code, plugin tweakings, and created a simplified back end, as well as providing training to the client.


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View Category Navigation
Select each image to view an enlargement
Can be used with an office chair rolling over itThe grippy PVC foam underside allows the mat to sit steady on hard floor surfaces or low pile carpet. This mat is suitable for use in dry, high use environments where comfort and relief is needed from standing on a hard surface.
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With both national teams fielding nothing more than b-teams, as their senior squads were in action in the Asian Cup qualifiers in the same week, a strong attacking display assured that Hong Kong retained the Hong Kong-Macau Interport trophy for the sixth consecutive year with a comfortable 4-0 win over neighbours Macau.
Hong Kong came into the game seeking their 57th Interport victory and the home side got off to a perfect start within the first two minutes when a James Ha cross fell to Lam Hok-hei who rolled the ball back for Lau Ho-lam who spectacularly drilled the leather into the corner with a beautifully struck half-volley.
A weak Macau team sat back while attempting to outnumber Hong Kong in their own half, but a fast counter attack caught Macau off guard as Lau once again cut into the box only to be tripped, prompting the referee to award a soft penalty for Hong Kong. Michael Luk never looked in doubt as he stepped up to the penalty and the Southern midfielder confidently placed the ball down the middle of the goal to double Hong Kong's lead to 2-0.
The heavy pollution that day did not stop the Hong Kong faithful coming out in full force to support their team at Sham Shui Po Sports Ground and they were quickly rewarded yet again with a third goal as Lam Hok-hei Lam put the ball into the far corner with ease.
Macau's defensive efforts were not rewarded and an aerial weakness was clearly identified by the home side, with James Ha becoming the supplier of many crosses into the box. Ha's tormenting work eventually cracked the Macau defence as Fong Pak-lun rose to head the ball towards keeper Ho Man-fai. But the only could push it back to Lam Hok-hei who found no trouble in doubling his score tally by blasting the ball into the net from close range to provide Hong Kong with a comfortable 4-0 lead.
Macau came out in the second half looking to lock up their leaky defence with substitutions, bringing on experienced defender Kong Cheng Ho and young midfielder Pang Zhihang. The greens gained some momentum as they often found themselves in and around the Hong Kong box and looked as if they may steal the clean sheet away from Southern keeper Tse Tak-him. Macau's best chance of the half came when Carlos Leonel's header floated over Tse and into the far corner, only for the goal to be disallowed for a foul.
Hong Kong continued to press throughout the second half, but were denied twice by the post and from some bold saves by Macau keeper Ho Man-fai, maintaining the deficit at 4-0. Macau also pushed to pull back a goal in the second half but the defensive partnership of brothers Leung Nok-hang and Leung Kwun-chung proved too strong for the Macau attack, providing a clean sheet for the home side.
Date: Saturday 2nd September, 2017 (3 pm)
Stadium: Sham Shui Po Sports Ground
Attendance: 1245


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April 9, 2018
Penoplasty has emerged as one of the most popular cosmetic surgical procedures among men. It appeals to those who wish to get a larger penis by increasing its length and girth. Also known as penis enlargement surgery, this procedure is very common, but most men are ashamed to talk about it and ask the right questions.
Whether you're preparing for surgery or you've just had it done, you might wonder what your sex life will look like from now on. This depends largely on your recovery time. In general, patients report greater sexual satisfaction and increased self-confidence after penoplasty.
What Is Penoplasty?
More and more men are looking to improve their physical appearance and perform better in bed through penile enhancement. This procedure involves inserting platelet-rich plasma mixed with your own body fat into the penis to increase its girth, and the excision of the pubic ligament to increase the length.
According to experts, this type of cosmetic surgery is now as safe as breast augmentation, with a low chance of complications and a high success rate.
Penis lengthening surgery can add up to 4 centimetres to your penis in a flaccid state. With penis girth surgery, you can expect to see an increase in circumference of 1.4 to 4 centimetres (generally a 30% increase of your natural girth). These improvements will boost your confidence and body image, which will reflect positively on your sex life.
Most men who undergo this procedure want to feel good naked in front of their partners. Even those with penises within the normal range may not feel confident enough. This can affect their sexual experiences and romantic relationships. Penoplasty helps eliminate these insecurities and enhance your self-esteem.
How Does Penoplasty Influence Your Sex Life?
Penoplasty doesn't directly influence your sex life, but it can improve it by restoring your confidence and self-esteem. Not thinking about your penis size will make you more focused on your partner and will make you feel better around women. Many patients report that removing this block from their mind has made them feel less self-conscious during sex and has improved their sex life dramatically.
The procedure is moderately painful for the first day, but the discomfort goes away by itself as you recover. The doctor will prescribe painkillers and anti-erection tablets that you will need to take for up to one week after surgery. These medications help distribute the fat in the tissues surrounding your penis and accelerate healing.
Most patients can resume their sexual activities one month after surgery. If you have intercourse too soon, it may damage the fat graft. Also, it's recommended to avoid heavy lifting and manual labour in the first few weeks.
Once you recover, your penis will function normally. It will have more thickness or girth, and may hang slightly lower when soft. You might also notice changes in the angle of the erection, which are due to its increased weight.
Considering that up to 2,000 penoplasty interventions take place each year in the UK alone, it's safe to say that most patients are happy with the results and recommend this surgery. It might be exactly what you need to enjoy a better sex life and feel more confident in your own skin.


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Google Cloud investigates automated customer service practices after complaint
Google Cloud Platform has said it will conduct a detailed review of its abuse prevention processes after a customer complained about its treatment.
The unnamed customer, who works in the renewable energy industry, wrote in a Medium post that the company was a few days away from 'losing everything' after Google's automated system pinged it for questionable activity.
Those who get pinged will receive a variety of emails – a 'barrage', as the customer put it – detailing that each service is down, the payments account is temporarily closed, and what needs to be done about it. Chat support is switched off, with a warning that unless a picture of the credit card and a government-issued photo ID of the card holder is uploaded within three days, the project will be deleted.
The customer warned about the consequences if the card holder – in this instance, the CFO – was not available, and around the automated nature of the system.
"I understand Google's need to monitor and prevent suspicious activity. But how you handle things after some suspicious activity is detected matters a lot," the post explains. "You need a human element here – one that cannot be replaced by any amount of code/AI. You just can't turn things off and then ask for an explanation."
In a statement, posted by Brian Bender, Google Cloud Platform engineering support regional lead, Google said it will be re-evaluating data sources used to assess potential fraudulent activity, implementing additional mechanisms for suspect accounts, and improve how it communicates account warnings. "Protecting our customers and systems are a top priority," the statement added. "We sincerely apologise for this issue and are working quickly to make things better, not just for this customer but for all GCP customers."
Given Google's rise in the cloud infrastructure arena over the past 12 months – the company was listed in the leaders' section for public cloud IaaS by Gartner in May – it is interesting to note that, for this particular customer, this was the first project built by them entirely on Google's cloud. The customer was previously an AWS house; and while there was no technical reason cited for the change – both are 'on-par', as the customer put it – there was a note on the differing customer experiences.
"In our experience AWS handles billing issues in a much more humane way," the customer explained. "They warn you about suspicious activity and give you time to explain and sort things out. They don't kick you down the stairs."
Other issues were sorted. Mike Kahn, Google Cloud customer engineer, noted the importance of having an enterprise user account rather than a consumer one - yet another commenter described this approach as having 'borderline contempt' for customers.
Interested in hearing industry leaders discuss subjects like this and sharing their experiences and use-cases? Attend the Cyber Security & Cloud Expo World Series with upcoming events in Silicon Valley, London and Amsterdam to learn more.
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Last night I went to Moe's to hear Paul Vangelisti. He read with Debra Di Blasi, who I don't know, but I liked her reading well enough. I bought Vangelisti's first book, air, which is either back in print or the publisher found a full box in his bedroom, I wasn't sure which. It was published in 1973.
I also picked up 6X6, a poetry mag out of New York. I think I have another issue or two of it around here somewhere. It's bound with a rubber band. Good until the rubber decays. Maybe that's when the poetry expires. There are six poets, each poet with six poems.
And I've had my eye on The Mammoth Book of Best New Manga, an anthology of non-Japanese manga (Japanese-style comics). I felt like buying things so I took that from the shelf, too.


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* This is an NRAS property. You must be NRAS approved to apply. If you are not NRAS approved, please contact NRAS directly on 1300 880 882 to verify your eligibility before submitting any paperwork to our agency.
Are you looking for a new home that's close to everything? Are you looking for a property with a low maintenance yard? Does your ideal property have a modern interior and appliances? If you answered yes to these questions then look no further, this property is perfect for you!
The features of the property include:
- 2 bedrooms
- 1 Multi-Purpose Room (Could be a spare room, a study, a media room - the choice is yours!)
- 2 bathrooms
- Single lock up garage
- Open plan kitchen/dining
- Modern kitchen appliances
- Large bathrooms
- Built in wardrobes
- Air conditioning/ceiling fans
The home is also centrally situated within a short walk to Australian Catholic College, within a short drive to the main highway and close to various other desirable amenities. Don't miss this fantastic opportunity to make this your new home!
*Some photos may be indicative only


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You've rolled onto BikeExchange UK – welcome, it's great to have you here!
If you've chanced upon us then you might be keen to find out a little more about who we are and what we do. In a nutshell, we're an online marketplace for everything bike. What does that mean, exactly? We're the one-stop online destination for finding, buying and selling bikes, bike parts, bike accessories, bike holidays (coming soon) and plenty more.
Founded in Australia, BikeExchange was the 2012 national winner of the highly prestigious Telstra Business Awards and 2013 winner of the Ernst + Young Entrepreneur of the Year South Region award.
So How does BikeExchange UK Work?
On this single website you will find bike retailers nationwide. Depending on their level of engagement, they will:
• Have a fully e-commerce enabled website that allows customers to buy now online, and/or;
• List all the products they have for sale so customers can click and collect (purchase online, then go into the store to collect), and/or;
• List all the products they have for sale so customers can phone, email or visit the store in person and arrange payment direct.
Buying on BikeExchange UK
• Our incredibly sophisticated search system enables you to refine your search from literally thousands of nationwide products right down to exactly what you're after
• We bring the marketplace to you – everything bike around the country is at your fingertips
• We help you to shop safe online thanks to a robust safety and privacy policy that we take extremely seriously
• There's value in warranty – when you purchase from overseas sites, you largely forego the safety net of a warranty. Not so with BikeExchange!
• What if the product is not quite right? What if it's a present and the lucky person already has that exact product? Not a worry – when you're purchasing new products from our site, you're covered by a returns policy.
• We deliver right around the country (express at additional cost), so it doesn't matter where you find your product – we can get it to you!
Cycle to Work
Most bike retailers on BikeExchange participate in the Cycle to Work scheme. The best thing to do is talk to them direct about how Cycle to Work can work for you!
BikeExchange Blog
The BikeExchange Blog is our way of sharing our passion for the sport. The goal of our dedicated editorial team is to provide genuinely helpful advice in order for you to find the product, know how to use it and love cycling as a result. If you're after information and advice, this blog is home to helpful buyer's guides, reviews, "how to"s and plenty more.
Welcome to BikeExchange UK – it's great to have you on the ride. Head back to the home page by clicking here.
Follow us on Facebook, Instagram, Twitter, or subscribe to receive our regular email.


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Privacy policy
How we collect, use and share your personal data.
Research in Practice is a department of The Dartington Hall Trust, which is registered in England as a company limited by guarantee (company number 01485560) and a charity (charity number 279756). The registered office is located at The Elmhirst Centre, Dartington Hall, Totnes, Devon, UK TQ9 6EL.
Research in Practice is committed to protecting and respecting your rights. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, is used.
- Partner: an organisation with a contract with us permitting significant access to our services and content.
- Link Officer: an individual at a Partner organisation who acts as a primary point of contact (and a Data Controller under applicable law) during the paid contract.
- Record of Engagement: a Partner organisation's recorded activity, used for reporting to Link Officers to illustrate value for money during a paid contract.
- Individual Subscriber: an individual who subscribes to limited services and content.
- Public Account: a website profile created by an individual with no affiliation to a Partner organisation. This is a free use account with limited features.
- Data Controller: a person/organisation responsible for managing personal data under law.
- Data Processor: a person/organisation responsible for handling personal data under law.
- CRM: Customer Relationship Management software used to store customer information including personal data.
- Commission: A commissioned piece of work by a third party organisation under contract.
Data privacy law scope
For Public Accounts and Individual Subscribers, we are the Data Controller and Data Processor.
For Partner Membership we are Data Processor only: the role of Data Controller lies with the Partner.
Data collection
If you are a Partner, your Link Officer is a Data Controller. They will administer users of our services at your organisation. Users with Partner membership should ensure they know the name of their Link Officer and contact them for advice as required about personal data.
We will collect basic personal data about you, including:
- name
- work address, phone number and email
- job title, department and company
- images (with consent)
- video (with consent)
- audio (with consent)
- email correspondence and CRM notes
On occasions or following a commission we may also need to collect and store special categories data that includes sensitive personal information about your health or medical conditions. We will collect this information from you to ensure we meet any statutory obligations and/or meet our duty of care to you or to fill a contractual agreement following a commission. We will only do this if it is necessary, and if we need your consent we will ask you for it, or via a data controller in your organisation.
Why we collect data
If you are a member or employee of a Partner organisation, or you have been nominated by a member organisation to have an account, we need your personal data to fulfil our contractual relationship. Without this information, it will not be possible to provide our services. We will not collect personal data that we do not need.
If you have created a Public Account we will only collect and use data you provide with your consent. This will be used to send communications that you have consented to receive.
For a commission we have a legitimate right to process your information in order to fulfil a contractual agreement, such as providing event attendance or research. We will not collect personal data that we do not need and will be explicit in how the data will be used and processed.
Lawful basis for processing
Where a paid membership or commission exists, we will process your personal data under the lawful basis of necessity for fulfilment of that contract, including identifying the nominated Link Officer to other individuals from the member organisation if requested.
Public Accounts where no money is exchanged; the lawful basis of processing is consent.
We use Google Analytics to measure anonymous user activity that helps us understand our users' behaviour and to improve our services. No personal data is collected by us when we use Google Analytics and you should refer to the Google privacy policy for more information.
We use Hotjar in order to better understand our users' needs and to optimise our service. Hotjar is a technology service that helps us better understand our users' experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don't like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users' behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymised user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
For further details, please see the 'about Hotjar' section of Hotjar's support site.
Change of purpose
We will only use your personal data for the purposes for which it is collected, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you to explain the legal basis which allows us to do so or request your consent.
Photography, video and audio
We capture photography, video and audio to deliver and promote our services. This data can contain personal information. All photography, video and audio recordings seek explicit consent from participants at the point of capture, which is kept on record. This includes parental consent where children and/or young people are involved.
Who processes my data?
All data we hold about you will be processed by our staff and approved third party contractors (sub-processors). Third party processors are required to take appropriate security measures to protect your personal data in line with our policies and act only under our instruction. They do not have permission to use your data for their own purpose without your prior consent. Details of third party processors can be found below.
Customer Relationship Management (CRM) system
The majority of customer personal data is held in our CRM. This contains basic personal data including:
- name
- address
- job title
- event attendance
- email address
- phone number
- record of engagement (for our website)
- your employer
This data is held and retrieved to allow us to:
- send non-marketing emails
- manage your login details for our website
- engage with you through our events (including understanding dietary requirements or special needs)
- administer any contract/s that exist between us
- understand your use of our website/s to fulfil a Record of Engagement.
Our website
Our website holds a minimum amount of personal data that is designed to permit authentication (logging in). All other personal data is held securely in our CRM.
A Record of Engagement is monitored through a privately hosted statistics package, Matomo. Matomo tells us which pages on our website you have used as an authenticated user, to fulfil our contractual commitments to Partners.
We retain no personal data on un-authenticated anonymous users.
Data retention
We will only retain your personal information for as long as necessary to fulfil the purpose/s it was collected for, including satisfying any legal, accounting, or reporting requirements.
Personal data is disposed of by Research in Practice:
- When an individual verbally exercises their right to erasure and that request is not refused by Research in Practice.
- Two year(s) after the last interaction by Research in Practice with an individual (including Public Accounts and non-activated accounts).
- If an individual or Partner organisation leaves Research in Practice, their data will no longer be processed, but may be retained for three year(s) following such date.
In some circumstances, we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
Third party data processors
We work with third party data processors. These organisations help us to fulfil our obligations as a service provider and are themselves subject to their own policies as under law. These organisations include:
- Email services
MailChimp. The Rocket Science Group, LLC 675, Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 U.S.A.
- Online surveys
SmartSurvey Ltd. Basepoint Business Centre, Oakfield Close, Tewkesbury, Gloucestershire, GL20 8SD U.K.
- Print/mail
William Pollard & Co Ltd. Oak House, Falcon Road, Exeter, Devon, EX2 7NU U.K.
- Video conferencing, hosting and webinars
Adobe Systems Europe Ltd. Market House Maidenhead SL6 8AG U.K.
Vimeo, Inc. 555 West 18th Street, New York, New York 10011 U.S.A.
- Website development and hosting technology
AB Multimedia Limited. Registered Office: 9 Richmond Road, Exeter, EX4 4JA U.K.
Mentor, 4 West End, Somerset St, Bristol, BS2 8NE
- Event Management (Commissions only). Arlo: Registered Office: 7 Ward St, Level 2, Lower Hutt 5010 New Zealand
Research in Practice reserves the right to change or add to any third-party processors used in providing our services. Changes will be noted in this policy.
Data Security
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
In the physical world
Our paper records are minimal but can include printed contracts, printed event information and other small sources of data used in day-to-day office activity. Personal data held on paper is digitised and the paper is destroyed as soon as possible.
We operate a clear desk policy, have a secure building, use a standard cross-shredder and use a regular secure document disposal service.
Cloud servers
We use standard cloud servers for our technology, which can be in data centres in other locations apart from the UK. This will involve transferring your data outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.
- Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.
- Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. For further details, see European Commission: EU-US Privacy Shield.
All websites (including CRM) are hosted on industry standard secure servers where access to personal data is encrypted behind authentication. Passwords for accessing the encrypted data are themselves encrypted and stored in the Dartington Hall Trust network behind a full network permissions set up by Dartington Hall Trust ICT.
User connection when accessing the website and CRM is encrypted through the appropriate use of certificates.
Ensure ongoing confidentiality, integrity, availability and resilience
All websites (including CRM) are backed up daily on a four-week rolling cycle. This permits availability to restore with minimal risk of data loss. Data is stored in industry standard databases with root admin security and are spread across multiple data centres in the EU and UK for full redundancy.
Restore in a timely manner after an incident
We have a procedure in place allowing for disaster recovery which includes 'Major Critical Incident' which permits continuity of the business with minimal data loss risk.
Testing the effectiveness of the security
Our web applications are occasionally subject to Penetration Testing by a consultant and issues are addressed.
Adherence to code of conduct
Employees are required to adhere to a Dartington Hall Trust code of conduct in relation to electronic systems. Our Staff have received training in General Data Protection Regulations.
Ensuring strict adherence from our contractors (third-party data processors)
We use approved contractors to build our websites (including CRM). These contractors are subject to strict rules about data access and handling and have access to our servers.
Where possible and practical, third-party contractors (processors) are guided by our staff directly and are subject to Non-Disclosure Agreements where personal data protection is concerned. Contractors are expected to run their own physical and technical security to a high standard and have full insurances. We have visited the offices of our contractors and are satisfied that they meet good standards of data security.
Your rights of access, correction, erasure and restriction
Your duty to inform us of changes
It is important that the personal information we hold about you is accurate and up-to-date. Please keep us informed if your personal information changes during your working relationship with us.
Your rights in connection with personal information
Under certain circumstances, by law you have the right to:
- Request access to your personal information (commonly known as a 'data subject access request'). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
- Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected. You may also request for supplementary information to be added to your information where relevant and appropriate.
- Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
- Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
- Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
- Request the transfer of your personal information to another party.
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact us. We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Right to withdraw consent
In circumstances where you may have provided your consent to the collection and use of your personal information for a specific purpose, you have the right to withdraw your consent for that processing at any time. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose/s you originally agreed to, unless we have a legitimate basis for doing so in law.
Contact us
Questions, comments and information requests regarding this privacy policy and data processed by Research in Practice in accordance with the General Data Protection Regulation (GDPR) should be addressed to Research in Practice, The Granary, Dartington Hall, Totnes TQ9 6EE.
We have appointed our Company Secretary as the data protection lead to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact the Dartington Hall Trust. You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.
Changes to this privacy policy
We reserve the right to update this privacy policy at any time, and we will notify you if we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.