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We have had some wonderful Hoffman Cup days, but there were many comments that this year's competition, which I missed, was the best ever. Some correlation, perhaps? Though it may have helped that with eight participants from both Cranborne and RBBG we had two groups which could play a full round robin to allow the group winners to play the final. And it was interesting that no pairing managed to win all their matches.
In Group B Graham and Hans came the closest with two wins in their first two matches but held to a tie by Margaret and Geoff in their last. Nevertheless, Graham and Hans had accumulated seven points to progress to the final, but a special mention to Geoff and Marian whose total of 23 shots for was easily the highest in the group matches and secured them third place overall
Group A was very tight with only four shots covering the individual shots for total of each of the four pairs. Elana and Alison deservedly went through as they had not only the highest number of shots for (18) but also the lowest shots against, but with the same number of games won and points gained Paul and Maurice had run them very close.
The finale provided a fitting finale, with the regulation six ends ending in a tie. On the extra end it was Alison's wood for the shot that saw Elana and Alison step forward to collect the trophy. They were the only all female pairing on the day, with four pairs mixed, the other three all male – that says something good about bowls as well. Graham and Hans had to settle for runners-up, with Geoff and Marian, as stated above, taking third on shots scored in the round robins.
There were cash prizes, too, for those three pairs, kindly donated by Doreen (Belsom), who once again masterminded the day with great efficiency. No one else understands how to put this competition together like Doreen!
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Kim Yoo Jung Is Visiting in the U.S., Not Studying
Fourteen-year-old actress Kim Yoo Jung, who was recently reported by Ilgan Sports to be studying English in the United States of America, has refuted the news. According to a reports in local news agencies, Kim Yoo Jung is actually visiting with relatives.
A representative from Kim Yoo Jung's management agency, Sidus HQ, spoke with the media on July 8 to say, "Kim Yoo Jung is in the US, that is right. She has relatives living in the States. She is there to take a short vacation and visit them, not for language training."
Further, "She has a drama and movie already planned for filming so she will be back in mid-July."
Kim Yoo Jung's acting work stood out in her appearances in "The Moon that Embraces the Sun" and "May Queen."

subset: commoncrawl


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If you are not familiar with the word "cheech," it was commonly used as a term of affection. Don Cheech was the term used among Italian mobsters to denote reverence to the head of the so-called mob. By way of introduction, therefore, we present a "reel deal" slot game called Don Deal Slots. With the picture of a flamboyant "mob" boss, this slot game has a cash theme; one that we think you will enjoy playing.
Not to be confused with another famous personage, Don Deal Slots is a classic 3-reel, 1-payline slot utilizing all your favorite symbols. With the pay table shown to the right of the slot machine, you can easily reference the symbols and their payouts. The first jackpot is 1600 coins, while the second is 800 coins. The coin sizes vary from 25¢ to $5, and the maximum bet of $10 is affordable for penny slot players.
The symbols in Don Deal Slots reflect the cash theme of this game and include: Sevens, Bars, Cherries, Cash, and a Stack of Cash. This game holds special value as it has the Cash Stack as the wild symbol and also a wild multiplier. What this means is that when the wild symbol appears in a winning combination, you can win up to four times your trigger bet.
A very easy game to play, especially for first time online slot players, we invite you to download and play Don Deal Slots. Membership in the mob is not required!


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The dates for the IIT JEE exam 2018 has been announced and many students have already started to begin the preparations. One of the major questions a student needs to answer before preparing the study timetable is how to go about the preparation for IIT JEE exam because it is not one of those regular exams. We would not comfort you by telling IIT JEE exam would be a Cakewalk for you because let us face it: IIT JEE exam is one of the most challenging exams but with the right tips and techniques, no exam is a hard nut to crack! We bring you the 5 top most tips and techniques which will help you crack IIT JEE exams.
1) Gather the best study material
The first step would be gather the best study material. You can start off by taking the class 12 text books prescribed by the NCERT syllabus. These books cover the most basic concepts which you have to know in order to crack IIT JEE exam. In case you are already an expert in the concepts covered in these subjects, it is still advisable to go through the chapters again to ensure that no concept is missed out.
2) Do not study from every other study material you come across
One of the major mistakes that the students who take up the IIT JEE exams make is to study from every other material they stumble upon. You have to know that the basic concepts covered in all the study material is almost the same and you'll only be wasting time if you run through the pages of all study materials. You can instead use the same time to improvise and revise the learnt concepts.
3) Time management is crucial
The biggest challenge in cracking the IIT JEE exams is to solve a particular question in less than 60 seconds. To be able to do so, you need to have a good pra, tice on solving many questions and of course the understanding of concepts should be very clear. It is very important for you to train your mind to solve the questions in less than a minute so that your mind is accustomed to the practice of solving questions in very less time.
4) Solve previous examination papers of at least last 3 years
Doing this will not only tell you where you stand but will also give an idea of the areas on which you have to work upon. It will also help you in getting used to the exam atmosphere and thus, you won't be facing any exam blues during the actual examination.
5) If you are taking more time in solving a particular question the best tip is to MOVE ON!
Do not waste time in finding the answer to questions that are taking too much time. You can instead move onto other questions and get back to this question if you are left with more time.


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Contact Us
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Revenue Management
Dedicated Legal Services for Landlords
At Shergroup Legal we know that landlords of both commercial and domestic properties need efficient services to handle their process for recovering rent or claiming back possession.
Shergroup Legal has designed dedicated processes to help with:
Making a claim for rent and/or possession in the county court
Enforcing a county court judgment for outstanding rent or other charges
Enforcing a county court or High Court possession claim
Collecting commercial rent using our team of trusted certificated bailiffs
Managing the repossession of commercial premises by forfeiture
And as part of our complete end to end service for landlords, Shergroup Enforcement can provide a range of support services, including changing the locks, securing the property, cleaning and even risk assessments to prevent future problems.
Whether you already have an order for possession which you can't enforce for weeks ahead, or you are just starting your claim for possession, talk to us about how we can help you make a successful application to the court to reduce the time you will have to wait to re-let your property.
Make a call to our Business Solutions Team on
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1 posts
29/02/2016 09:55I use a carabiner for mooring my boat. Its simple to undo but seems secure enough not to undo under pressure. I have recently been told that this is not a safe way of securing my boat. But why?
54 posts
29/02/2016 09:59We wouldnt advise anyone to use carabiners on swinging moorings. We have just put up a news article regarding this, here is the link:
Hope this helps
Harbourguides crew


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Since launching my blog early last month, I'm taking on my very first blog challenge! Mark Hendy, a fellow HR guru/blogger, is the creator of something called, #HRMixTape2018. You might be wondering what an #HRMixTape2018 is? It's exactly what it sounds like, a mix tape, except with a twist! The #HRMixTape2018 is about creating content that is #HR centric, yet connects to five pieces of music. This is a real treat for all you music fans out there following my blog.
Before we get into #HRMixTape2018, let's look at the term "Human Resources". It advocates a sense of human touch. Needless to say, those of us who work in HR, have a passion for working with others. In fact, the day-to-day responsibility of an HR professional consistently revolves around interacting with people, and this is why we are known as a People Champion.
A People Champion is defined by the power of these words:
- A warrior who will fight for all of humanity;
- A hero who will rise to the occasion to lift others up,
- A believer who sees that most people really are good, when given a chance to shine.
As you listen to this powerful #HRMixTape2018, I challenge you to find your voice, make an impact, and be a champion for all of humanity.
Carrie Underwood – The Champion
I am invincible, unbreakable
Unstoppable, unshakeable
They knock me down, I get up again
I am the champion
You're gonna know my name
You can't hurt me now
I can't feel the pain
I was made for this, yeah, I was born to win
I am the champion
HR was born a people champion. We are warriors. We are heroes. We are believers. HR, the change agents of the organization, we champion people and help them understand the elements behind the change; we guide them to the other side. So whether you are a department of one, or twenty, we play a vital role in the organizations we support and lead. You see, we're not quitters, we are people-persons with a purpose. We are HR – #HRonPurpose.
Andra Day – Rise Up
All we need, all we need is hope
And for that we have each other
And for that we have each other
We will rise
We will rise
We'll rise, oh oh
We'll rise
HR is a Hero in disguise. We rise to the occasion to lift others up. Sometimes, we as HR professionals make mistakes (we're human too), but it's how we handle those mistakes and our ability to get up, dust ourselves off, and try again that makes us truly heroic.
We rise by lifting others – Robert G. Ingersoll
Rachel Platten – Fight Song
Like a small boat
On the ocean
Sending big waves
Into motion
Like how a single word
Can make a heart open
I might only have one match
But I can make an explosion
HR professionals like me have a distinctive perspective into the organizations we support. It is a big part of our job, and it's more than having a strong understanding of our company's priorities and challenges. We have the ability to influence the future of our organization based on the employment decisions we make. HR is not just an internal role; we play an external role too. One of the most impacting external roles of HR is fighting for our voices to be heard on public policies that impact the workplace. It's called the SHRM A-Team. This group of HR professionals is using their voices to "help advance effective workplace public policy and strive to move our profession forward". Just like in the lyrics of "Fight Song", HR is "like a small boat on the ocean, sending big waves into motion".
Luke Bryan – Most People Are Good
I believe most people are good
And most mama's oughta qualify for sainthood
I believe most Friday nights look better under neon or stadium lights
I believe you love who you love
Ain't nothing you should ever be ashamed of
I believe this world ain't half as bad as it looks
I believe most people are good
HR, the talent developers, believes that if people are given a chance to shine, they will also believe in themselves. We believe people are at the heart of every organization. We believe that balance is important, such as work-life balance for all employees. We're champions for creating cultures that are inclusive, diverse, and employee centric. We link people to business results. Because when you take care of your people, they will take care of your customers.
Michael Jackson – We Are the World (USA for Africa)
We are the world
We are the children
We are the ones who make a brighter day
So let's start giving
There's a chance we're taking
We're taking our own lives
It's true we'll make a brighter day
Just you and me
Now this is one of the most influential songs of all time, and just like the song, HR makes the workplace a better place for all employees. Have you heard of the term "Servant Leadership"? It is a concept that has been around for centuries. Robert K. Greenleaf invented the term, "Servant Leadership" in an essay he published in 1970, titled, The Servant as Leader. HR is a "servant leader". Because our role focuses on the growth and well being of people and the workplace they work in each and every day. The message behind the song, "We Are the World" is so powerful, and what is even more powerful is the collaboration it took to create such an amazing song. If there is one profession that has collaboration like "We are the World", it's HR. You see, there is a beautiful #HRTribe that has emerged, and the collaboration behind this great group of talented HR professionals/leaders is phenomenal. We are a community that is moving HR forward and making an impact in our profession!
The servant-leader is servant first, it begins with a natural feeling that one wants to serve, to serve first, as opposed to, wanting power, influence, fame, or wealth. – Robert K. Greenleaf, Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness
I hope you enjoyed this #HRMixTape2018, and even learned a thing or two about HR. I feel I am one of the lucky ones because had it not been for life changing my direction, I would not be doing what I love to do – working with organizations to improve them as a whole, while working along side employees to help them grow and excel.


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10 Newsletter KPIs That Will Supercharge Your Email Strategy [+ Industry Averages]
ou can only improve something if you can measure it. It's a common adage because it's true. Luckily, when it comes to email marketing you can measure it from nearly every angle.
In fact, there are so many email marketing key performance indicators, also known as newsletter KPIs, that understanding and applying the real-time analytics in your email marketing software may feel overwhelming.
You're probably asking yourself questions like these:
- Are you focusing on the right metrics for your marketing goals?
- Do you understand what the varied acronyms mean?
- Are you learning and improving based on how your subscribers engage with your email?
- How do you measure up against standard industry averages?
Keeping your KPIs in mind when creating newsletters and email campaigns will increase your success.
First, use these key indicators to understand the successes and shortcomings of your email campaigns. Then, use them to improve your next campaign.
KPIs not only help you spot trends, they also help you strategize for the short, medium and long term.
But before you start tracking and using your newsletter KPIs, you have to understand what they are. It also helps to know industry averages, so you're not benchmarking your own metrics against some perfect, but bloated, number in your head.
In this post, we'll give you a thorough grounding in email marketing KPIs to help you supercharge your customer outreach campaigns.
KPI Topics Covered
- What Are Newsletter KPIs?
- What Metrics Can Tell You About Your Email Performance
- #1 Delivery Rate
- #2 Bounce Rate
- #3 Open Rate
- #4 Click Rate
- #5 Click-Through Rate (CTR)
- #6 Conversion Rate
- #7 Return on Investment (ROI)
- #8 Unsubscribe Rate
- #9 Spam Complaint Rate
- #10 Contact List Performance
- What Email Tracking Options does Newsletter2Go Offer?
Want to take this blog with you? Sign up for our email list to download the printable guide:
👉The Ultimate Cheat Sheet to Newsletter KPIs
Let's start with some definitions. Email marketing, like all digital marketing, offers a wealth of ways to track and measure user behavior. These are called metrics.
The word "metric" is often used interchangeably with "KPI."
But it's important to note the difference:
A metric is a value generated by a formula. It represents the number and the math that got you there.
A key performance indicator is a metric you choose to care about. Your KPIs are the metrics you share on your marketing dashboard, the values your boss cares about, and the numbers you're trying to improve.
This means newsletter KPIs are the particular digital marketing metrics you use to measure the effectiveness of your email marketing campaigns and newsletters. They indicate how your marketing is performing against the goals you set.
You need to choose which metrics matter most for you, given your strategy, goals and resources. #MarketingKPIs Click To Tweet
Do you have to care about every single metric your software provides equally? No. Some are key for all email marketing efforts. Others are specific to certain types of marketing. Still others just need to be kept above or below a threshold.
You need to choose which metrics matter most for you, given your strategy, goals and resources.
Which specific email marketing metrics can you track anyway? Most email marketing software offers tons of stats like …
👉 What percentage of subscribers opened your email
👉 What percentage clicked on a link
👉 How many emails didn't arrive in your subscribers' inboxes
Here's a list of newsletter KPIs with which you can drill down to the individual elements of your email campaign's performance.
What This Means: The number of newsletters sent compared with the number that bounce back because an email address is undeliverable
How You Can Calculate It: [(Total emails – undeliverable emails) ÷ total emails] × 100
Here's an Example: If you send 100 emails, and 10 of these are returned as undeliverable, your delivery rate is 90%
Why This Matters: High numbers of undeliverable emails indicate low-quality contact data for your newsletter
Your delivery KPI for your email newsletters is directly linked to the quality of your contact data.
If you're using your email list for lead nurturing or customer reactivation but you have a delivery rate lower than 99%, then you're missing the mark. And this will add up to wasted time and effort.
Sending campaigns with a low delivery rate is like sending direct mail to an empty lot. The house was torn down years ago and the mailbox is no longer standing. Your campaign is going nowhere. #DeliveryRate Click To Tweet
Sending campaigns with a low delivery rate is like sending direct mail to an empty lot. The house was torn down years ago and the mailbox is no longer standing. Your campaign is going nowhere.
Cleaning up your data and maintaining better email list hygiene will save you time in the long run. It will also improve your overall sender reputation, so your emails will continue to arrive in other customers' inboxes.
Having incorrect contact details for your newsletter is not something you should take lightly.
Those undeliverable addresses will one day turn into spam traps. (Think of this as someone staking out the empty lot to see who's still trying to contact the house that was torn down.)
Hitting spam traps harms your email deliverability and will land you on a blacklist.
Every email marketer should keep an eye on this KPI, although you don't need to follow it religiously.
Pay close attention to it when …
- You haven't emailed your contact list in a while
- You have a lot of new subscribers
💡Pro Tip: Make sure you choose email marketing software with a high delivery rate, too! It's your responsibility to keep your email list up-to-date. It's your software's responsibility to maintain a good IP reputation so your emails aren't classified as spam. If you see a lot of legitimate email addresses are not getting delivered to, then it's time to find a new email marketing tool.
What This Means: The percentage of emails returned as undeliverable. It is the inverse of delivery rate
How You Can Calculate It: (Undeliverable emails ÷ total emails) × 100
Here's an Example: As in the previous example, if you send out 100 emails and 10 of these come back as undeliverable, you can calculate a rate of 10%
Why This Matters: High bounce-rate KPIs indicate poor data quality
Bounces fall into two categories:
👉 Hard bounces occur when there is a permanent failure to deliver to an email address.
The inbox's server where your email is trying to go says, "I can't deliver this because this email address doesn't exist."
You could have a hard bounce in your list due to typos in email addresses, fake email addresses or incorrect (or outdated) domain names.
👉Soft bounces happen when the email cannot be delivered due to a temporary issue. The inbox server says, "I can't deliver this right now."
Maybe the customer's inbox is full. Or perhaps the file is too large for their server. Or, the customer's inbox could have graylisting set up to prevent spam.
Your bounce rate includes all hard and soft bounces. And you shouldn't let the overall rate ever get higher than 2%.
Keep an eye on this metric regularly to make sure it never exceeds 2%. Watching its performance over time isn't as important as making sure it stays low
Like the delivery rate, you should double check this KPI when …
- You haven't emailed your contact list in a while
- You have a lot of new subscribers
💡Pro Tip: Make sure you choose an email marketing software with automatic bounce management. If yours doesn't have that, then you need a plan for managing hard and soft bounces manually.
What This Means: The number of recipients who open your emails vs. the number of emails delivered
How You Can Calculate It: [(Total emails – bounces – unopened emails) ÷ (total emails – bounces)] × 100
Here's an Example: You send 100 emails. They are all delivered but 70 recipients don't open them. This would be a 30% open rate. (For those new to email marketing, this counts as good performance!)
Why This Matters: This KPI tells you how well your subject line and preview text perform
>> Psst. Want the ultimate compilation of all these cheat sheets in one place? Sign up for our email list to get your downloadable cheat sheet for newsletter KPIs!
This KPI measures unique opens. This means emails opened by individual recipients and not multiple opens by the same recipient. One of the key motivating factors in inspiring opens is the first impression your subject line makes.
When you're new to email marketing and you realized that most people aren't opening your emails, it can be scary.
That's why it's important to know what an average open rate is.
This varies across industry, language and location. But it's currently around 26.5%. See the chart below for more details.
Some people argue that open rate is a "vanity metric," not indicative of successful email marketing.
It's true that it's not as concrete as the click-through rate. Also, sometimes it can be inflated because a previewed message on certain devices can still count as an open even if unintentional.
The average open rate varies across industry, language and location. The current cross-industry average for Europe is 26.5%. #emailmarketing Click To Tweet
Nonetheless, it remains the best indicator of the effectiveness of your subject line and preview text.
The open has to come before the click and the conversion. This is where you start convincing your customers.
Also this is a great metric for looking at the performance of your emails over time. Compare rates between campaigns to figure out which kind of subject line your audience reacts positively to and which kind don't work for them.
It's most effective to view this KPI comparatively. Its performance over time shows you the general health of your email marketing.
For example, if you have a new automated email series, such as a lifecycle campaign or a daily email course, looking at where your open rate drops will tell you when subscribers start losing interest.
Once you know when they start checking out, you can start strategizing how to hook them again.
Track this KPI when …
- You're new to email marketing and learning how to write effective subject lines
- You're working with a new vertical or target group
- Your rate falls under the industry average
- You are making significant changes to your email marketing strategy
- You want to assess the drop-off point of a particular email series or lifecycle campaign
💡 Pro Tip: Start A/B testing subject lines to see how you can improve your total opens.
What This Means: Out of the total number of people receiving your emails, how many are clicking at least one link in your email?
How You Can Calculate It: [(Unique clicks ÷ (total emails – bounces)] × 100
Here's an Example: You send a zero-bounce campaign to 100 people. Only 5 people click at least one link. Your click rate is 5%
Why This Matters: If your click rate is consistent over time, it tells you how many emails you have to send out to get a certain number of clicks.
For example, if you have an average click rate of 5% and you want 100 sets of eyes on a new product, you need to send out an email about that product to 2,000 recipients
Click rate doesn't tell you how many clicks each email garnered. Nor is it truly a good indicator of how effective a single campaign is.
What it does measure is the overall audience engagement. It's better for the big picture.
A bonus to knowing your average click rate is that you'll be able to make reliable predictions about future email marketing.
Being able to throw around statements like "We need to grow our email list by X% if we want our campaigns to be reaching Y many more leads" will go a long way in planning meetings.
Its performance over time shows you the holistic engagement level of your contacts. Look at this KPI to understand the lead quality of your existing list.
Monitor this KPI when …
- You're working with a new target group or audience
- You want to make predictions about lead growth
💡 Pro Tip: Newsletter2Go's cluster reporting lets you compare the click rate of different segments. For example, new vs. long-time subscribers. Use this for deep-dive audience insights.
What This Means: Of all the people who open your emails, how many are clicking on at least one link?
How You Can Calculate It: (Number of recipients who clicked on a link ÷ number of unique opens) × 100
Here's an Example: You send a campaign to 100 contacts. Of those contacts, 50 people open the email and 20 click on at least one link. The formula for your CTR: (20 ÷ 50) × 100 = 40%
Why This Matters: Your click-through rate is an excellent measurement of a campaign's effectiveness. It specifically lets you know how well your call to action (CTA) performs
Also known as click-to-open rate (CTOR), click-through rate is one of the most important email marketing metrics. This is not one to be ignored!
Like in all digital marketing, getting clicks is one of the biggest goals of your email marketing. Not just for the clicks themselves, of course, but for the engagement they represent.
Lure your subscribers to your home page, encourage them to purchase your products, read your blogs, sign up for your webinar. While a click does not always end in a conversion – in fact, in most cases, it doesn't – it's a key step toward a conversion.
Also known as click-to-open rate (CTOR), click-through rate (CTR) is one of the most important email marketing metrics. #emailmarketing Click To Tweet
Also the CTR is generally a good indicator of how compelling your content is. Most marketing managers will want to use CTR as one of their main indicators of campaign success.
Want to know how your CTR measures up? Check out the industry averages below.
Another related KPI to keep track of is clicks per clicker. This tells you of the people who clicked, on average, how many links did they click or how many times did they click the same link?
As a metric, clicks per clicker is useful if you send out newsletters or email campaigns with many links. More than one click per clicker could indicate that your content is proving useful on a repeated basis or that it's engaging on multiple levels.
This is the true measure of success of an email campaign's content, design and CTA.
Check this KPI when …
- You've just sent a new email campaign or initiated an automated email series
- You want to understand whether a campaign worked or not
💡 Pro Tip: A lot of factors are at play when it comes to your CTR. Getting people to click isn't solely about having the rights words or color on your buttons. Check out our design tips for boosting your CTR!
What This Means: The percentage of your email openers who did the thing you're trying to get them to do – buy a product or sign up for something
How You Can Calculate It: (Number of recipients who converted ÷ total opens) × 100
Here's an Example: You send an email campaign encouraging subscribers to buy a new product to 1000 recipients. You have 300 total unique opens, and of those, 40 people purchase the product. Your formula: (40 ÷ 300) × 100 gives you a rate of 13%
Why This Matters: This gives you some of the most business-critical data points on leads and sales
>> Psst. Do you want to save these cheat sheets? Sign up for our email list to get your downloadable cheat sheet for newsletter KPIs!
As one of the most important email marketing analytics, conversion rate is tied directly to your profitability and your ability to reach your customers.
Comparing this rate across campaigns and marketing channels, such as social media, helps you ground your strategic decisions in data.
Knowing this metric over time can also help you make accurate predictions about future sales and strategies for scaling your business.
Know the average conversion rate of your one-time emails, your holiday emails and all your lifecycle campaigns. Study this metric's overall performance over time. Create and test hypotheses about why some campaigns converted better than others. Use it to make projections for scaling and expanding.
Check this KPI if …
- You use email marketing to sell products or services
- You use email marketing to generate sign-ups for a form or event
💡 Pro Tip: To track this metric, you'll need to have an integration set up between your email marketing software and your e-commerce platform.
What This Means: How much money are email marketing campaigns generating in comparison to what you're spending?
How You Can Calculate It: [(Profit earned from email marketing – email marketing cost) ÷ email marketing cost] × 100
Here's an Example: If you spend $1000 a year on your email marketing and generate $8,000 in profit through email campaigns, your annual ROI from email marketing is 790%
Why This Matters: ROI shows whether you're losing money, breaking even or making money on your email marketing. This is the number you take to the bank
This number tells you whether your email marketing is successful.
It's the bottom line and the KPI you should return to repeatedly.
But finding this metric can be tricky.
Being able to calculate it depends on other metrics being defined and in place across your whole company.
First of all, what is defined as cost?
The obvious place to start is the software fees you're paying for and any external costs, such a marketing agency.
But what about internal hours? Do the hours employees spend on email marketing count toward the overall cost? And if so, at what rate? Or do those hours go into overhead, which comes out of profit?
Second, speaking of profit: Does your company or unit have a clearly defined profit margin, so you can extract profit from revenue?
Failing that, you can replace the profit figure with a revenue figure, but then employee hours will definitely need to be included under cost.
See? Not easy if you don't have clarity and transparency around company finances.
If you're not the one in charge of the numbers, make sure you sit down with whoever is and figure out how your company defines these key metrics. That way you can calculate a metric that's consistent with the company's financial reporting.
Always. But if you don't have access to key company financial KPIs, like profit margin and cost, you'll need some help.
💡 Pro Tip: You can now find a lot of email marketing ROI calculator tools online. These should at least help you start thinking about how to make your own calculations.
What This Means: The rate at which subscribers are leaving your email list
How You Can Calculate It: [(Total number of unsubscribes ÷ (total emails – bounces)] × 100
Here's an Example: If 10 people unsubscribe in a 1,000-recipient newsletter with zero bounces, you have an unsubscribe rate of 1%
Why This Matters: Recipients who unsubscribe from your email newsletters are letting you know your content no longer serves their needs
There are two key takeaways to remember when thinking about your unsubscribe rate.
👉 The first takeaway with unsubscribes is that they're not the end of the world.
If people aren't interested in your emails anymore – like Elsa in "Frozen," let it go. Don't lose any sleep over it.
People's interests wax and wane, that's natural. In fact, you should be actively working on your email list hygiene to make sure you're clearing out everyone who's not reading your emails anymore.
What can you do to counter the natural decay of your unsubscribe rate? Make sure you keep growing your subscribers!
👉 The second takeaway is that unsubscribers represent two ends of the disengagement spectrum.
On the one hand, you have vigilant inbox warriors who are determined not to let anything irrelevant into the hallowed ground of their inbox the instant. These recipients are unsubscribe-happy, so they're quick to pull the plug on your emails.
On the other hand, you have the people who are truly ticked off. These folks walk around with an unread count in the thousands, don't care if they get the occasional spam and generally just fish what they want out of their inbox.
So what does it take for these people to unsubscribe? Unholy rage.
You've emailed them one too many times. You've sent them a product suggestion that's something their mother would buy. You've sent that same abandoned cart email 3x in the last 24 hours.
When they unsubscribe, it's because they're sick of your email.
This means there are a lot of people who just aren't that into the emails you're sending them. But these folks don't bother unsubscribing.
This means there are a lot of people who just aren't that into the emails you're sending them. But these folks don't bother unsubscribing. #emailmarketing Click To Tweet
They let your emails fester in their inboxes, unopened or marked unread. Or maybe they even delete them unread.
Unsubscribers represent two extremes. This means you can't take your unsubscribe rate as a good marker of disengagement. This metric shows you two ends of the spectrum, not the general satisfaction of your contacts.
You're not seeing the people in the middle of the spectrum.
How do those recipients feel about your email marketing campaigns? Well, look at your CTR to get the full picture of how motivating your emails are. Also check your unsubscribe rate against industry standards.
Note that people sometimes unsubscribe from a newsletter because they no longer need the information it provides.
That's why the real estate industry has the highest unsubscribe rates. Similar topics that have a higher-than-average unsubscribe rate including car-buying tips, pregnancy guides and wedding planning newsletters.
Keep an eye on this metric's performance over time. If it shoots up, you should think about what's changed in your email strategy that's made your emails unattractive to your subscriber base.
Your unsubscribe rate can also let you know if you're sending too much. A quick hack to reliably test your email marketing frequency is to send until your unsubscribe rate gets too high. That means you're sending too much and it's time to scale back your sending.
💡 Pro Tip: Providing your subscribers with profile options so they can customize their experience can reduce unsubscribe rates drastically.
In fact, according to a November 2018 study by Alliance Data, 69% of U.S. consumers said they want to control the content and frequency of the emails they receive from brands. Yet most marketers fail to offer these options!
What This Means: The percentage of recipients categorizing your emails as spam
How You Can Calculate It: [(Total number of spam complaints ÷ (total emails sent – bounces)] × 100
Here's an Example: If you receive 15 spam complaints out of 1,000 zero-bounce email addresses, your spam complaint rate is 1.5%
Why This Matters: Spam complaints reduce your ability to reach customers even if they are not the ones who reported your emails as spam
>> Psst. Have we convinced you yet that you want to save these cheat sheets in one place? Sign up for our email list to get your downloadable cheat sheet for newsletter KPIs!
You do not want anyone complaining that your emails are spam.
Here's why:
If you think, "Hey, it doesn't matter if Joe from Schmoe.com marks my emails as spam. My emails to him will go straight to his spam folder in the future. No big."
Think again.
Let's say Joe from Schmoe.com and Suzie from Q.com both read their email with Outlook, and both mark your emails as spam.
Then Outlook will decide that your emails should go into the spam folder not just for Joe and Suzie, but for Fred from Nerks.com as well. Because if Joe and Suzie think they're spam, then Outlook decides that they probably spam are for Fred, too.
Spam filters are a tricky thing. You as a sender can best avoid them by continuing to send your email contacts emails they actually want to read.
If your spam complaints are ever above 0%, then you're doing something wrong. Try to figure out what that is.
Always. Just to make sure it doesn't creep up when you're not looking.
Like your bounces, you want to pay attention to this metric only to make sure it stays low.
💡 Pro Tip: Make it easy for your customers to unsubscribe and you won't have to worry about spam complaints. Pulling tricks like hiding the unsubscribe link or making it difficult to spot might lead to fewer unsubscribes, but it will also generate more spam complaint. The complaint is the greater of the two evils.
What This Means: The number of net subscribers you have added or lost over a specific period
How You Can Calculate It: [(Number of new subscribers – number of unsubscribes) ÷ total number of email addresses] × 100
Here's an Example: In one week, your company gains 100 new subscribers and receives 20 unsubscribe requests for a mailing list of 1,000 people. The contact list performance rate is calculated like so: [(100 – 20) ÷ 1,000] × 100 = + 8%
Why This Matters: Increasing the number of valid addresses in your email list translates into greater reach. If your business goal is to grow the top of your funnel, then you want to put a lot of energy into excellent contact list performance
This KPI is also known as list growth or decay rate.
It measures the change in the number of unique addresses in your email list over time. The metric can be positive or negative, indicating list decay.
It's important to think about this metric both holistically (looking at your growth over time) and for individual campaigns. If one particular campaign causes a dip in your contact list performance, ask why that is. Are you sending too often? Did the content of that campaign miss its mark?
Monitor this metric closely when you're trying to grow the top of your funnel, for example, when you have the following goals:
- Lead generation
- Brand awareness
- New vertical acquisition
💡 Pro Tip: If you're looking for this KPI in your Newsletter2Go account, you'll find it on the dashboard.
When you sign into your reporting dashboard, you'll immediately get an overview of the most important metrics at a glance.
You'll see the performance of your most recent campaigns and can compare two KPIs against each other, e.g., unique open rate vs. click rate.
Below you'll find an explanation of all the software's tracking features.
Click Map
The click map shows you which specific links your recipients clicked on. For example, if you have one product linked multiple times, this will show which linking location got more click love.
The links are highlighted in color, with different colors representing different frequencies. You can immediately recognize which links drew your readers' attention.
In addition to the unique open rate and the total number of opens (all opens), you'll also see the metrics opens per opener. This shows you how many times on average each recipient has opened your email newsletter or campaign.
The opens are also broken down according to end device and email clients.
For example, looking at opens on desktop vs. those on mobile will tell you how most of your subscribers prefer to read email. This gives you more fodder for future optimizations!
Clicks in your Newsletter2Go account are divided into unique and all clicks.
You'll also see your unique click rate and the click-through rate. Here you'll find that clicks-per-clicker metric, too. This tells you how many links your recipients clicked on average.
Finally, all links are listed by click frequency, as well. This way you'll know what your most popular links were!
In your Newsletter2Go account, you'll see a full breakdown of conversions.
Conversion metrics you'll see are the rate, total conversions, the average value of each conversion and the sum of all conversions.
To trace exactly which links have converted and which products sold, you can also see the number of conversions as well as their value for each link and product.
If you have inserted an unsubscribe link into your campaign via the Newsletter2Go editor, you can easily see how many recipients unsubscribed from each campaign.
If you are using a Newsletter2Go unsubscribe form, you can even see the reasons your recipients gave for unsubscribing. This, too, can help you going forward with your planning.
In addition to the unsubscribe rate, you can also view the number of bounces, total bounces and which bounces were hard or soft.
In the activity tab area, you can see exactly which of your recipients did what.
This will tell you who opened, who clicked, who bought. It's easy to create subscribers lists from the activity tab for future segmenting.
For example, if you sent an email once, you might want to try sending the exact same email again to all non-openers but with a different subject line this time.
The geolocation tracking function allows you to see exactly where opens and clicks happened.
You can find out where most of your recipients are based or gain insight into which city clicks your email campaign links the most.
Cluster Analysis
The cluster analysis function in Newsletter2Go's reporting is a unique tracking feature not offered by most other email service providers.
It allows you to view and compare metrics for specific recipients.
Recipients can be filtered according to any attributes available in the software or that you've created. For example, you can see which age groups engaged most with your newsletter. Alternately, you might want to segment by location or view how long-standing vs. new subscribers interacted with your email.
Finally, all reports can be exported in .xls, .csv or .pdf format, so you can share them among your team or file them for future reference.
If you would like to learn more about tracking and measuring your email campaigns, read about our integrations for econda and Google Analytics.
Want to take this blog with you? Sign up for our email list to download the printable guide:
👉The Ultimate Cheat Sheet to Newsletter KPIs
In Sum
With this email marketing KPI list at hand, you can be more strategic when it comes to planning, controlling and future campaigns.
Digital marketing offers the chance to pinpoint exactly what's successful and how successful it.
Why not make the most of that?


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Banana Currant
- Grown, sold, and described by Bunny Hop Seeds
- Plant growth: indeterminate
- Leaf type: regular leaf
- Time to maturity: midseason
- Approx. number of seeds per pack: 20+
- Germination tested after Hot Water Seed Treatment for Fungal and Bacterial Diseases
"Banana Currant" appears to be an original cross of Banana Legs with Goldrush Currant from Plant World Seeds. https://www.plant-world-seeds.com/store/view_seed_item/1886
From the vendor's site, it appears that this variety was released prior to stability. My seeds came from a friend's saved seeds, and my fruits look like her fruits did, so I will guess that whatever generation this is, the fruits are probably stable. Still, I will mark this as a developing line, just in case.
These are very cute, miniature golden yellow watermelons. Well, they are shaped like watermelons, at any rate. The skins were not thick or tough, despite what was described from the earlier generation. The size is roughly the length of my pinky finger from the distal interphalangeal joint to the tip…a little over 2cm or just about ¾ inch. Like a cucamelon. Banana Currant fruits are tart little jokers, and that is pretty refreshing at this size. I probably wouldn't want to eat a large slab o' beefsteak at this level of tartness, but in a little burst of juicy mater, it is just right.
With judicious pruning, this would grow well in a hanging basket or cascading pot.
6 in stock


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12 Oct 2018 End of Season Club Celebration
Current and past Paddlers Anonymous club members,
This year we had an exceptional season with teams winning hardware all around, long-lasting friendships developed and of course lots of time paddling on the water!
What's a better way to celebrate such a successful season than to get together again and party it up!
Come join us on Saturday, November 3, 2018 at Vagabondo for a night filled with food, games, raffle excitement and good company. Doors open at 6:00pm and dinner begins promptly at 6:30pm. Find out who your team's Rookie of the Year and Most Dedicated Paddlers are!
Early bird pricing ($40 ticket) ends on Sunday, October 14th, 2018. After that, tickets will be $45. So get your responses in soon!
Please sign up for the event here:https://goo.gl/forms/s2KZdyV1HDXTjDHl2
Hope to see you all there!
– Paddlers Anonymous Dragon Boat Club


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249844 Russia,
Kaluga oblast,
Polotnyaniy Zavod,
ul. Slobodka, 111
tel/fax +7 (48434) 44-816, 44-817, 46-006
contact us
site map
The fillers of the SUPER serie. GEOKOM priorities
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A new challenger awaits the fighters in Tekken 7 and his name is Negan. Negan is a villain from the hit TV show and Comic Book series 'The Walking Dead'. This gameplay trailer shows Negan and 'Lucille' in action against all the top fighters in Tekken 7.
What stands out the most in this CGI animated trailer is that they re-did the group scene where Negan lines up all the hostages and chooses which person to receive a pummeling from Lucille. This was a creative and fun way of introducing a new fighter to the Tekken 7 line-up.


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10 Top Music Videos of the Year
Here are 10 great YouTube music videos from this year. With the World Cup this year in Brazil, I had to start with this catchy song by Santana and Wyclef. Next up is one of my favorite videos of the year, a catchy song that took Africa by storm. I love this version of Rodriguez's "Sugar Man" by Dave Matthews and as he points out before he sings the song, we all grew up in South Africa on this song. Michael Franti's powerful call for peace between police and communities is vey moving and then there are always the Playing For Change peeps who make the most wonderful videos. The last few are videos of some of my favorite songs of the year. Hope you enjoy these and a Happy Healthy New Year to you.


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"My brethren, if any among you strays from the truth and one turns him back, let him know that he who turns a sinner from the error of his way will save his soul from death and will cover a multitude of sins." (James 5:19-20)James is not talking about a mental or theological straying from the truth but an actual wandering from the right way, from the truth we were called and meant to live. It is a straying in our behavior, actions, and deeds. Sin has a price, and those who serve to revert someone from their way of error back to the way of truth, delivers the erring from death, judgment, and the ravages of sin.
We live in a popular culture that seeks to deflect all judgment from ourselves. We live destructive lives and say to others, "Don't judge me!" Even in the church we are told that it is wrong to judge others and that we should live a lifestyle free from judging, even though Paul asks, "Or do you not know that the saints will judge the world? ... Do you not know that we will judge angels? How much more matters of this life?" (1 Corinthians 6:2-3) We speak of unconditional love as a love that would never judge us for our conditions when, rather, it is a love that continues to love even in spite of one's judgement on our conditions. Unconditional love is able to see the truth in other people and to judge the sin of others and yet continue to treat them lovingly in spite of what they've done or are doing. Love without judgment is worthless. Love requires judgment to be love!
The goal of what James is saying is that we should seek to save and restore those who are lost or who have wandered from the good and right way. The first step in restoring such a one is to judge ourselves. Jesus taught, "Why do you look at the speck that is in your brother's eye, but do not notice the log that is in your own eye? Or how can you say to your brother, 'Brother, let me take out the speck that is in your eye,' when you yourself do not see the log that is in your own eye? You hypocrite, first take the log out of your own eye, and then you will see clearly to take out the speck that is in your brother's eye." (Luke 6:41-42) Jesus is not saying that we should ignore the speck in our brother's eye but rather that we should first consider our own lives and attend to them first. How can we help free someone from sin if we ourselves are caught in sin? However, if we free ourselves from sin then we will be able to free others from sin as well. I had a friend who was contemplating a corrective word from God and God spoke to him saying, "Before you run anyone through with that sword, make sure you run it through your own heart a couple of times first." We should seek to apply the word of God to our lives first before we try and apply it to the lives of others.
The second step us to judge ourselves. Paul said, "Brethren, even if anyone is caught in any trespass, you who are spiritual, restore such a one in a spirit of gentleness; each one looking to yourself, so that you too will not be tempted." (Galatians 6:1) We must judge ourselves not only for our own behavior and sins but also for our proclivities. There is a pride that can creep in when we think we have it together; a pride that can weaken us towards temptation and cause us to fall even while attempting something good. Paul said, "Therefore let him who thinks he stands take heed that he does not fall." (1 Corinthians 10:12) When we judge others by saying, "I would never do that!" then we deceive ourselves as to our true nature. Someone once said, "There but for the grace of God go I." This truth we should keep before our eyes while seeking to save others. We are all sinners, we are all susceptible to falling, we are all merely human. Such humility will allow us to help others without endangering ourselves.
The final step is to reach out in the gentleness and love of God. Paul says that, "we are ambassadors for Christ, as though God were making an appeal through us; we beg you on behalf of Christ, be reconciled to God." (2 Corinthians 5:20) When we see people who are lost, hurting, or caught in sin, sometimes our instincts are to rush in to help. However, we must stop and realize that what they need is God. They don't need us, our ideas, or our platitudes, rather then need God to intervene in their lives to heal then, set them free, and restore them back to right relationship with God. God wants to reach out and we are but His ambassadors; not proclaiming ourselves but Christ and His message of love. Our goal is not to restore them to us and our view of how their life ought to be lived, but to restore them to God that they may receive His message and find obedience to Him and His will. We must learn what John once said, "He must increase, but I must decrease." (John 3:30)
David Robison


text: Lets talk about water . . . lets talk about why your body is begging you to drink more! So good for so many different things, plus its a sure fire way to get glowing skin! Do you feel dehydrated? You may not think you are, but lets looks at some clues. Lack of Energy : Lack of water in your … [Read more...] about Drink Your Way to Glowing Skin


text: Get them out.Keep them out.™ Call For A Fast & FREE Phone Estimate Today 1.800.274.8837 (No Cats & Dogs) Wildlife Control & Removal Pest & Wildlife Pressure in Richmond Richmond, VA, has a varied seasonal climate that ensures pests are always active. Hot, humid summers lead to animals foraging in yards, while cold winters force them indoors for shelter. Major Pests Trouble with Virginia Squirrels Excluding gray and flying squirrels can be tough for Richmond residents. The animals cause issues year-round when they enter homes to nest in attics, ripping up shingles or creating holes in screens to get inside. Scurrying sounds at night could suggest flying squirrels, while the same noises during the day can indicate a gray squirrel problem. Raccoons in the Yard Well-adapted to Richmond's urban sprawl, raccoons search for food and safe den sites in houses. The pests forage in garbage cans and gardens during any season. They also take up residence beneath porches or in crawl spaces, especially in colder months. Raccoon diseases like rabies make infestations a serious concern. Raccoons in Richmond Bats in the Home Richmond residents sometimes find bats in attics, where the pests' droppings spread illness. Some Virginia bat species have federal protection. This makes knowing their seasonal patterns vital to safe and legal exclusion. Wildlife removal professionals are best equipped to deal with bats. Other Seasonal Pests Spring Spring brings a host of pests to Virginia yards and homes. Chipmunks and moles burrow in gardens, often attracting snakes looking for a meal. Residents might see skunks and voles on their property, or hear woodpeckers searching for insects. Carpenter bees also appear in spring, but most bee species are not active until mid-summer. Summer Flying pests are a common sight during Richmond summers. Residents can encounter bee and wasp nests around the home, often resulting in painful stings. A variety of bird species might also build nests in inconvenient areas, and summer is an important time for growing baby bats in attic colonies. Fall Chipmunks, squirrels, and many other animals spend fall months in Virginia gathering food and preparing for winter. Since insect populations are lower, pests either move indoors or migrate to warmer climates. Many Richmond pests, such as opossums, do not hibernate, forcing them inside to find food and shelter. Winter Although rats and mice are active all year in Richmond, they can become an issue during winter months. Cold weather drives them indoors to shelter in walls and attics. Along with bats, squirrels, oppossums and raccoons, these pests cause extensive damage and spread disease. Mice If you've been hearing strange noises at night, such as squeeking, scurrying and scratching, you may have a mouse in your house, mouse in walls, mouse in attic, or mouse in kitchen. Mice may be tiny, but they can pack a punch when it comes to destructiveness. Damaged insulation, chewed wires and odors are a few problems related to mouse infestations. Critter Control of Richmond has trained professionals that can safely and humanely remove mice in house, mice in walls, mice in kitchen, mice in attcs and other rodents from your home. Learn more about mice in Richmond. Richmond Rats Rat infestations not only attract Virginia predators, but they can be dangerous in their own right. These rodents spread over 35 diseases through their bites, waste, and parasites. In addition, rats contaminate stored food and any surfaces they touch. Moles & Voles Critter Control of Richmond excels in wildlife control services. Chesterfield and surrounding areas have noticed a few cases of mice problems, and other rodent control problems, that have gotten to the point of needing professional help. Mole removal and help with controlling voles is important to keep the condition of your yard and vegetation up to par. Moles and voles will chew vegetation and create tunnels and holes throughout your yard. Critter Control of Richmond offers humane mole removal methods and efficient solutions to mice problems and vole issues. More about voles in Richmond. Snakes in Richmond While the state of Virginia is home to three types of venomous snakes, Richmond falls squarely into copperhead territory. These pests have brown markings that allow them to blend into tall grass, wood piles, and debris. This makes copperheads dangerous, since encounters with unsuspecting people may prompt a startled snake to attack. As copperhead populations grow in Richmond, so does the risk for a bite. Residents typically see the snakes in summer, when they enter open garages and vents to find shelter from the sun. Since many harmless Virginia species look similar to the copperhead, it is best to avoid handling any snake around the home or yard. More about snakes in Richmond homes. Predators and Prey Copperhead snakes may also enter Richmond homes and yards to hunt for rodents. After heavy rainfall, rats often leave the sewers in search of dry nesting areas. Cold weather brings the pests indoors as well. Droppings and runways or burrows in yards are common signs of a rat problem. Q&A with Local Franchisee Keith Copi What are some of the most common wildlife issues that homeowners face in your area? Gray squirrels, bats and mice. How do the seasons affect wildlife activity in your area? Squirrels, raccoons, mice, and rats are big problems during the winter and spring months. Woodpeckers are also wintertime nuisances. We see a lot of bats, birds, and snakes during the summer and fall. What are some common signs of nuisance wildlife activity? Scratching, scurrying, chewed holes in the structure, and other structural damage. Any prevention tips for residents in your area? We offer preventative exclusion services. When should homeowners call Critter Control? Call you first notice evidence of wildlife activity. Toggle COMMON WILDLIFE ISSUES IN THIS LOCATION Animal DamageAnimal DroppingsAnimal NoisesAnimal Odor RemovalAnimals on the RoofAnimals Under Homes & PorchesBats in HomesBats in the AtticCarcass Removal from HomesChimney RepairsDead Animal RemovalHumane Animal TrappingMice in Walls & AtticsRaccoon TrappingRaccoons in AtticRats in Walls & AtticsSeal Animal Entry Points in HomesSkunk ControlSkunk TrappingSkunks Under Heating UnitsSquirrel TrappingSquirrels in AtticsSquirrels in HomesVenomous Snake Removal Toggle RESIDENTIAL SERVICES BeaversBirdsChipmunksFlying SquirrelsMiceMolesMuskratsNorway RatsOpossumsPigeonsRaccoonsRatsRodentsSkunksSnakesSparrowSquirrelsVolesWoodchuckWoodpeckers Toggle COMMERCIAL SERVICES Bird Control & Municipal Animal Control Serving the following locations: Ashland Chester Chesterfield Colonial Heights Glen Allen Henrico Highland Springs Hopewell Manakin Sabot Mechanicsville Midlothian Moseley Petersburg Powhatan Richmond Sandston Varina Toggle Testimonials Jeanne H. Oct 24, 2019 Keith was very helpful and efficient. He thoroughly checked the house for other entries, including the roof and attic. Many glue boards put down. No snake showed up during his visit, but did come out 2 hours later for the pest control tech. He was too quick to kill or catch (but was sprayed with bug killer). Nancy B. Apr 05, 2019 dan was very professional and informative. Read More For Wildlife Control Near You, Call: (804) 674-6621 This franchise is independently licensed and operated by K. J. Copi, Inc., dba Critter Control of Richmond.


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The Silver Tour
As of Monday 23rd March 2020, we will be accepting bookings from Monday 15th June 2020 onwards.
Due to our temporary closure, as of Monday 23rd March 2020, we will be accepting bookings from Monday 15th June 2020 onwards.
A guided tour plus a nosing and tasting of a Scotch whisky (or soft drink) in The World's Largest Collection of Scotch Whisky. Ideal for families and first timers.
This tour includes:
- Whisky barrel ride through the production of Scotch whisky
- Introduction to the aromas in whisky
- A dram of Scotch whisky (Irn Bru for under 18s)
- Viewing of the World's largest collection of Scotch whisky
- Gift of crystal whisky tasting glass (adults and concessions only)
- Audio guide available (20 languages)
If all online tours are sold out:
If your preferred tour slot is not visible online, tickets are allocated on a walk-up basis on the day, sold on a first-come, first served basis.
Please note that same-day online bookings are not available.
Ticket type guide:
- Adult (18 - 59 years)
- Concession (60 years and over, students with valid I.D.)
- Child (6 – 17 years)
- Family (2 adults and 2 children)
- Essential companions go free when accompanied by a full paying customer. (Excluding whisky and Glencairn glass). To include the whisky and glass this will be full-price.
Full information on the accessibility of your visit within our building and on our tour can be found here.
Opening Times
Duration: Approx 50 minutes
At least every 20 minutes throughout the day
Jan - March: 10am - 5pm
April: 10am - 6pm
May - June: 10am - 8pm
July: 10am - 8.20pm
August: Monday - Friday 10am - 5pm
August: Saturday & Sunday - 10am - 5:40pm
Sept - Dec: 10am - 5pm
- Adult:
- £17.00
- Concession:
- £15.00
- Child:
- £8.00
- Family:
- £42.00
Recent Reviews
A great 'experience'!
We had such a great time at the Scotch Whisky experience. It was entertaining and informative and our tour guide, Ian was amazing. We loved the barrel ride and learning about how scotch us made. Very creative and engaging.
Great for a novice!
We visited while on our honeymoon to Scotland. My husband is an experienced Scotch drinking, but I had never cared for it. The Scotch Whisky Experience changed this! It provided my husband with a better understanding of what he likes, and how to find others of similar attributes, and I was actually able to find something I like!
Don't go expecting a distillery! This isn't it! It is an education tasting adventure!
The Gold TourAs of Monday 23rd March 2020, we will be accepting bookings from Monday 15th June 2020 onwards.
After enjoying a full Silver tour, you'll compare and contrast four regional single malts.
Standard price: £29.50
- Duration:
- 70 - 90 minutes
The Taste of ScotlandAs of Monday 23rd March 2020, we will be accepting bookings from Monday 15th June 2020 onwards.
This ultimate experience combines our Platinum tour with a sumptuous seasonal Scottish tasting menu in our award-winning Amber restaurant.
Standard price: £79.00
- Duration:
- Approx 3 hours


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At Glenaeon preschool we have a strong commitment to the traditional values of childhood as a foundation for a healthy life. It is our aim to nurture, protect and honour the young child and childhood itself as an essential phase of development, not to be hurried through.
Love, Gratitude, Reverence and Wonder
"Children who live in an atmosphere of love and warmth, and who have around them truly good examples to imitate, are living in their proper element."
Dr Rudolf Steiner, 'The Education of the Child'
Love and emotional warmth create the basis for the child's healthy development. These qualities are expressed in what lives between the adult caregiver and the child, in the children's behaviour toward one another, and among the early childhood educators, parents and the surrounding community. Young children absorb and imitate the mood of the teachers and the program. Teachers strive to be worthy of imitation and filled with gratitude, love and warmth.
Steiner Early Childhood education is based on the understanding that the child learns through imitation.* The openness of the young child, their reverence for all life and their ability to absorb every nuance of what they experience is a great opportunity and a deep responsibility for teachers as they strive to be worthy of this imitative faculty. It is also imitation that allows the deepest learning to occur. The young child is devoted to the task of becoming a fully grown up human being.
…Children also imitate our inner attitude. Kindergarten teachers therefore try to pervade everything they do with care. …the way they place an object on the seasonal table, or the way they put the toys away at clean-up time and make sure all the babies are tucked in and don't have any cold toes sticking out. If parents and teachers approach common life tasks such as cooking or cleaning with reverence and care, children will develop a deep respect for work and for material things.^
* Patterson, BJ & Bradley, P. 'Beyond the Rainbow Bridge' 2000
^ Robert Trostoli, 'Rhythms of Learning', Anthroposophic Press, 1999'


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Jake Stonebender is one of the regulars at the prolific bar where people from the past, the future and various mythological dimensions meet. Some visitors share their personal problems freely with the protagonist - dragging him right into them as he tries to solve them. How do you turn a series of short stories into a computer game? Make it episodical. Each of the episodes can be played independently with the bar acting as the place where short interludes take place. Interestingly enough, each episode is quite long on its own, resulting in a massive game when combined.
The Fantasy genre. Not exactly a haven for innovation. Ever since Tolkien's Lord of the Rings has been released in 1954, most authors have tried to imitate his style. Standards are set, the fans can't seem to get enough of these stereotype stories and characters.
The story is not very original: As a idiotic knight on the king's court, you have to rescue the kidnapped princess. We had that several times before, as well as comedy.
Eric the Unready is more based on allusions to classics of film and gaming than on an intriguing plot. Serious things (Star Trek) are used as well as other satires are quoted (Monkey Island) or carried on (Monty Python and the Holy Grail) without envy. Of course, that is sometimes done better and sometimes worse. The recognition is high is any case. You will notice the most (and in my opinion best) humor only if you step aside from the normal solution. You can try every silly action you want, the game will recognize almost everything and comment it.
Aeons ago, a technologically advanced alien race called the 'Heechee' had already mastered the secret of faster than light spacetravel. They explored several planets and constructed space stations. Then, they just disappeared.
A large alien spacecraft is approaching earth. The United Nations see this as the opportunity for mankind to establish peaceful relations with extraterrestrials. An illustrious group of representatives is selected to approach the vessel in a small space shuttle. The protagonist, being a veteran 'prospector' of the Gateway project (as told in the first part), is supposed to teach some of what he learned on his travels to distant planets to these people. An easy job. But then, things go terribly wrong: A terrorist group of religious fanatics attacks the facility with poison gas and firearms - the shuttle is the only chance of escape and so the player suddenly finds himself all alone heading towards the alien ship...
Yet another book gets the Legend treatment: Founder Bob Bates himself attempts to bring the somewhat entertaining Blackstone Chronicles series of short stories to life. Instead of making the original stories into playable episodes, the game's story begins a few years afterwards: Although Oliver Metcalf has fought off the his dead father's influence over him, Malcolm's ghost / spirit is still there. In a devious scheme, he has kidnapped Oliver's wife and child in order to lure Oliver back into the abandoned asylum. Though, as in the written stories, the real question is, of course, whether it's Oliver, the protagonist himself, who is causing all this in his schizophrenic seizures.
Gateway 2 had been Legend Entertainment's last predominantly text-based adventure game. Then, the series jumped forward and became the first of the short-lived third generation Legend games. Oh, and it was called Mission Critical (without Gateway anywhere in the name). In spite of the missing licence, its heritage is quite noticeable. The player finds himself alone on an abandoned spaceship, in urgent need of repair, with many initially blocked off passages and bound for an as of yet unknown mission in an unknown part of space. Hm, maybe this isn't a sequel, after all, but rather a Gateway 2 remake with new graphics and a new interface?
Legend followed up their excellent Death Gate with a game which is quite similar on the surface. It uses the same game engine, graphics are similar and it is - again - based on a popular branch of fantasy novels: Shannara. The game isn't a direct 'port' of any book, but it takes place between the first two. Some evil warlock called Brona, whom the father of the game's protagonist Jak apparantely killed in the first book, is back. He can only be defeated with the 'Sword of Shannara' which in turn can only be used by offsprings of the Shannara family - namely you and your father.
Whenever Steve Meretzky is listed as designer of a game, you can be fairly sure it'll involve girls. In some cases more, in some cases less. In Spellcasting, it's definitely 'more'. Much more.
Earnie Eaglebeak, the first game's geeky hero, is back at Sorcerer University for his second year. His goal this time: studying very hard. Just kidding - he wants to join a fraternity and to be accepted, he has to go through a number of initiation rituals. In addition, SU president Tickingclock asks him to solve the riddles the Sorcerer's Appliance (a mystic piece of machinery which played a vital part in the predecessor) holds.


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electronics parts Bakelite plastic handle injection mold
Bakelite injection molding process, progress and its property:
1. Bakelite injection molding
Bakelite is a kind of thermosetting plastic, its basic composition is phenolic resin. The molding progress including: put the raw material into injection molding machine barrel, heating the barrel and at the same time machine screw rotating, make the raw material plasticized into molten state, then under the push force of the screw, the raw material inject into the mould cavity. Bakelite will have cross-linking reaction, finally solidification. After the product molded, we open the mould and ejector the product.
Mold Material Selection:
General mold are skd61, dc53, heat treatment to 58 degrees to 63 degrees, the hardness is too high easy to crack, the temperature is too low easy to wear, the mold steel will generally choose heat treatment micro-variant, such as skd61, H13, 2343
Mold can be used in the dragon, or local custom.
Thimble with SKD61 material, heat treatment
Heat pipe holes are generally 13, the upper and lower mold of the two holes, the number of heating pipe and the size of the mold has a relationship between the general heating pipe in the middle than the wattage on both sides of the lower in order to maintain heat balance
Temperature control line hole deep 1 cm, m6 large.
Product exhaust open two, inside the 0.05mm outside the
0.07mm Slip up above can be used. Slip is common material can be.
Welcome to buy the high quality electronics parts bakelite plastic handle injection mold made in China with our professional manufacturers in China. We are equipped with a productive factory at your service which also satisfies your customized requirement.


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SBI Balance Enquiry Using Missed Call Alert Service. SBI (State Bank of India) provides quick missed call alert service for balance enquiry, mini statement, loan enquiry, block ATM card or any other. To activate SBI missed call service, you must have register your mobile number with State Bank of India.
To check your SBI account balance on your Smartphone you can basically try SBI Anywhere and SBI Freedom mobile banking Application, likewise you can see your account details by Net banking. Be that as it may, assume you need to check your account balance urgently and you don't have Internet access then what? How you can check your account balance without Internet?
How to Check SBI Balance Enquiry Through Phone Number? – Procedure
Follow the below steps to check account balance through online internet banking:
- Visit the official website of personal banking at www.onlinesbi.com.
- Login with your "Username" and "Password".
- Now Click on the "Click here for Balance" link to see account balance.
Register Mobile Number to Check SBI Balance Enquiry
For missed call service you needn't bother with Internet or Application. You simply need to send an SMS from your Registered Mobile number and you are done.
So how might you do that, see:
- Open your message box.
- Type "REG (SPACE) ACCOUNT NUMBER" AND SEND TO "09223488888" e.g. REG 79299393933.
- After sending SMS you will get registration successful message delivered at your mobile number.
So now you can check your account balance and see last 5 transaction details by giving missed call to the below mentioned numbers.
How to Get SBI Account Balance via Missed Call
- Check your SBI account net balance give missed call to underneath number, and you will get SMS of your accessible balance.
How to Check Mini Statement in SBI?
- To see your last 5 transactions, simply miss call on 09223766666 and you will get SMS of your mini statement.
Quick Missed Call Balance Enquiry Number: Mobile Banking & SMS Banking
- Obviously, you can check and view your SBI account balance and statement of last 5 transactions with a simply missed call.
- SBI missed call banking enables you to view your account details with only a missed call via your cell phone.
- Here I will disclose to you how you can enable Missed call banking for your account, so how about we see:
Miss Call Balance Enquiry
Missed Call or send an SMS 'BAL' to 09223766666
SBI Mini Statement
Missed Call or send an SMS 'MSTMT' to 09223866666
Block SBI ATM Card
Send a SMS 'BLOCKXXXX' to 567676
(XXXX represents last 4 digit of the card number).
Car/Home Loan Enquiry
SMS 'HOME' or 'CAR' to 09223588888.
List of Services
SMS 'HELP' to 09223588888
Important Note: Before check your account balance make sure your mobile number mist have available in the State bank of India database. Without registering number you cannot check SBI balance enquiry.


text: January 22, 2013 My Personal Best Lake Trout 36.5 lake trout Michael BrodGlen Ellyn Illinois My son and I hired Ben Kueng's Guide Service for a Milwauke Harbor trip to catch browns and rainbows. After catching and releasing over 30 fish I boated this huge alker. it was 36.5 inches in lenght and I regret not getting a girth as it was enourmous. I've caught many, many, lakers in Canada and a number in Lake Michicgan as well. This was the bigggest of all.Species: Lake TroutDate Caught: 01/03/2012 Kept / Released: ReleasedRegion of Catch: Region 5Length: 36.5 Weight: Lure / Bait used: Lure | 3/8 oz. tipped with Gulp! jig GET THE NEWSLETTER Join the List and Never Miss a Thing. Sign Me Up


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Forward looking companies and companies participating in GRI Reporting; have identified the value of developing zero waste/zero landfill programs for their facilities. Unlike our competitors, Waste Integration does not own landfills or incinerators and is uniquely positioned to drive these programs and achieve these goals. We have a history of successful implementation and the ability to roll out programs on a large scale.
Zero Waste/ Zero Landfill Programs support sustainable goals for environmental protection, economic development and social/community well-being. Developing the proper Zero Waste/Zero Landfill Program will help you demonstrate your company's dedication to corporate citizenship among all levels of stakeholders including investors, policy makers, employees, and customers.
By adopting a Waste Integration Zero Waste/Zero Landfill Program for your company, you will see multiple opportunities for cost reductions.
To achieve your sustainability goals, you must have a proper program and implementation plan. A custom waste plan can help you reach your next level of environmental savings. Call us for details.
We invite you to read our success stories and initiatives to see why many Fortune 500 companies have decided that our sustainability solutions work for them.
Home | About Us | Solutions | Sustainability | Success Stories | Contact Us
Waste Integration
Corporate: 137 Johnson Ferry Rd., Suite 2170, Marietta, GA 30068 | Phone: 866-397-3033
Operations: 1408 N. West Shore Blvd., Suite 500, Tampa, FL 33607 | Phone: 800-864-1044
Copyright © 2015. All Rights Reserved.


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Wednesday, October 10, 2018
The Yankees lost to a better Red Sox team and in the good old days, the manager would have been fired. In this day and age of computer geek, video game, fantasy baseball it is not his fault, as he only answers the phone and the front office tells him what to do. Don't feel bad, but they accomplished what they set out to do, hitting more home runs then any team ever in history. This season was the first time since baseball started that there were more strike outs then hits recorded over the season. Now we have to watch the world series and all the metric wizards and number crunchers will try to tell me what I am seeing with my eyes is all wrong. Oh well, in six months we will have opening day and I will be leading the "Booooone" cheer when the puppet takes the field. Hmmm, that must be what he thinks the fans are saying.
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Sharanam Centre for Rural Development, Pondicherry
Hand-built by local people trained on the job by the architect this centre in rural southern India is both an exemplar sustainable development and a force for social change in the area.
Hattie Hartman, The Architects Journal
Pondicherry, India
Built at the edge of a rural landscape ravaged by illegal quarrying, the Sharanam Centre for Rural Development enables SARVAM, a local grass roots NGO, to expand its community-led transformation of chronically underdeveloped villages outside Pondicherry, India. In this scarred context Jateen Lad sought to create buildings of dignity and tranquility while addressing pressing social and environmental concerns in the process.
Meaning "refuge", Sharanam was conceived in the aftermath of the devastating 2004 Indian Ocean tsunami to host active community programmes uplifting all aspects of village life including health, education, income generation and special initiatives for children, women and the elderly.
The building comprises a large vaulted multi-purpose hall, a variety of meeting spaces, offices, a newspaper studio, a community radio station and a sanitation block within a 5-acre site healed and revived through extensive plantation. The entrance sequence leads through a eucalyptus grove and along a majestic avenue of palmyra trees to a shaded green amphitheatre cut into the natural slope of the site.
The project uses minimal steel and concrete and is constructed from the most local of resources – the red soil of the site from which over 200,000 unfired compressed earth blocks, of 9 different dimensions, were manually pressed. These attained considerable strength by being stabilized with 5% cement and wet cured under the hot sun. Compared to market bricks, tests demonstrated these precise blocks were three times the compressive strength, one-third of the price and contained one tenth of the embodied energy.
Rammed earth foundations throughout, earth mortar and earth plasters mixes further reduce the energy embodied of the construction.
The superstructure expresses the strongest structure with the least material. Self-supporting techniques without any formwork are utilised to build an array of six extremely thin structurally optimised masonry vaults, spanning 9.5m and only 9cm thick at the keystone, under which distinct gathering spaces are created through folding walls, level changes and ornamental ponds. A massive granite thinnai – a raised platform inspired from Tamil vernacular homes and temples – encloses the hall and is scaled for conversations amongst small groups, workshops for 50-60 or an audience of 200. Beyond the deep stage a smaller circular hall is set out under the detached eastern vault.
In response to the hot and humid climate, the open array of piers funnel coastal breezes into the building ensuring thermal comfort without air-conditioning or fans. Radiant underfloor cooling naturally extracts the heat from the surface of the stone flooring and granite thinnai.
Shaded spill-out spaces and green verandahs connect to office buildings with long minimalist walls contrasting with the light, openness of the superstructure. Ventilated cavity walls naturally cool the interiors - which are notable for the full height adjustable teakwood framed glazing, cool-to-touch earth plaster walls, pigmented flooring and insulating roof gardens.
Built entirely by hand with rudimentary tools and without a contractor, the construction was a development project in its own right upgrading the employable skills and livelihoods of over 300 local village workers who were trained on-the-job in a range of precise skills and techniques.
Through this approach Sharanam successfully demonstrates how architecture, when driven by human issues and ethical practices, can genuinely contribute to social and economic development.
Since completion Sharanam has allowed SARVAM to expand their outreach to benefit more village communities. Furthermore, local special-needs schools, development agencies, farmers and teacher training institutes all host regular events at the centre.
Project: Sharanam Centre for Rural Development
Location: Pondicherry, India
Client: SARVAM, Sri Aurobindo Society
Funding Partner: Cadburys Schweppes Asia Pacific
Status: Completed
Size: 5 acres (20,200 sqm)
Architecture, Project Management & Construction Management: Jateen Lad Project Assistants: Trupti Doshi, Spencer Fretwell, Chandranath Sinha
Head Masons: Bhaktawatchalam, Palani, Velmurugan | Masons: Manikandan, Aramugam, Kumar, Sisubalan, Manibalan, Kumar, Muthulingam, Ramraj | CSEB Blockmaking: Mohan, Senthil, Rammurthy, Thangaraj | Precasting: Palani | Steelwork: Aruldas, Haridas, Aureka | Plumbing: Jayawardene, Kumaravel | Joinery Elangovan | Stonework: Mustafa, Madanmohan | Pigmented Flooring: Vastukam | Paintwork and Polishing: Thirukaranasur, Saravanan | Gardens and Irrigation: Elangovan
Geotechnical Consultant :IV Anirudhan | Earth Technology Advisor: Auroville Earth Institute | Electrical Engineer: Jagannathan, Asha Electricals | RCC Structural Advisor: Somadev Nagesh Consulting Engineers | Radiant Cooling Design: Dr. Surendrah Shah.


text: Introducing the latest optical collection for kids from United Colors of Benetton. Translating the creative values of the brand into eyewear, Benetton presents a rainbow colour palette of frames in a variety of shapes and sizes for all children that reflect the brand's unique style. The designs for the little ones also takes inspiration from… Read More


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We are proud to present you with this modern and energy efficient 3 bedroom villa in Geroskipou. With large spaces and beautifully furnished, it is the perfect choice for a residence and enjoys its high quality of construction.
This villa is located in a central but quiet part of Geroskipou; only 5 minutes by car to the Town center and all its amenities, as well as to the sea. It is also within a 10-minute drive to 3 Championship Golf Courses and 7 minutes' drive to Paphos International Airport.
The villa consists of a spacious open plan living/dining room and a modern kitchen with granite worktops. Downstairs there is also a guest WC. On the first floor, there are three double bedrooms with fitted wardrobes – the master bedroom has en-suite facilities. The two remaining bedrooms share a family bathroom.
The villa can be also sold furnished and landscaped for 320.000 Euros.
Title Deeds available - No transfer fees!Show More


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MOT type 1 is used under all roadways across the UK. MOT type 1 is stone graded to a pre-designed Ministry Of Transport specification to ensure it has the suitable qualities required to make safe and long lasting transportation network across the county.
The aggregates is crushed and graded from a 40mm stone down to dust in a specified blend. MOT Type 1 is usually made with a limestone in the Harrogate area as Limestone is the most suitable locally quarried material in North Yorkshire.
Lightwater Quarries produces MOT Type 1 stone from our limestone quarry in Masham in North Yorkshire and it is used extensively due to the frost resistance of the material combined with its easy compaction in both major and minor schemes throughout the area.
With our own fleet of Lorries both 4 and 8 wheelers we are able to offer excellent service as our drivers have excelled knowledge of the local area and as we as a family run business we really do understand how important service and quality are!


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Tuesday, 20 September 2011
The mantra of Deceit.
6 comments:
Yes a vile creature. 7 houses and a nice job in Brussels lined up when he retires.ReplyDelete
The CPS are taking an awful long time to look at his case. Which means he's getting off with the speeding fraud.
A Huhne of the highest order.
- Captain Peacock20 September 2011 at 11:40
The truth is all 650 of these crooks sickens me the have sold us down the river to the EU.They only care for themselves and how much they can line their pockets.Tell me is there one of them you could respect?ReplyDelete
He is the vilest of the vile, he wants to make it easier for us little people to switch suppliers like we are all thick, meanwhile the cartels jack up the prices with impunity and he skims of the top.ReplyDelete
george, who needs seven houses. Some austerity that. Captain P, there must be a couple or so, surely? Maybe Philip Dunne? Jacobite, he is a star in cartel circles.ReplyDelete
I agree with Captain Peacock. Any decent MP in Parliament would be tearing the place apart by now.ReplyDelete
Sadly, you're probably right, Michael.ReplyDelete


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Don't forget your children's teachers this holiday season! This is a great time to show your appreciate. You don't have to break the bank when it comes to coming up with a gift to show your appreciation. As a former teacher of 11 years who recently just came out of retirement to substitute teach I KNOW first hand how hard teachers work and that really appreciate small gifts of kindness.
Favorite Teacher Gift Idea:
This gift is what I gave Peyton's teachers this year. I picked up a Christmas ceramic bowl last year for 75% off after the holidays and filled it with assorted chocolates. I used some festive cellophane and attached a $15 Starbucks gift card with raffia.
Some of my most cherished gifts throughout the years were homemade ornaments, handwritten meaningful thank you letters and gifts that showed that they really knew me (things I collect or enjoy doing outside of school). Other gifts that you can't go wrong with include: supplies for the class room room (cute pencils, pens, fancy post-it's), gift cards and personalized gifts. Remember it's not about how much you spend…teachers really just want to know they impact your child and you appreciate their hard work and dedication.
We have some great DIY ideas for you! Here are 10 Teacher Appreciation Gift Ideas that any teacher would love to get from a student. Most of them are DIY and you may already have the supplies laying around your home. Be sure to give a big shout out and thanks to your children's teachers this week for all that they do!
10 Teacher Appreciation Gift Ideas
I'm Doing Flips for You Teacher Gift
Inexpensive Teacher Appreciation Gift Idea
Teacher Gift Idea – Thanks for Helping Me Grow
Teacher Appreciation Gift Idea
Gift Card Flower Bouquet – a great group gift
Melissa is a soccer mom who has been married to her best friend for 21 years. She loves sharing recipes, travel reviews and tips that focus on helping busy families make memories.
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That's a cute idea for a teacher's gift. Thanks for the idea. I might use it for next year.


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PropertyPal.com accepts feeds in a variety of formats with a range of complexity and features, traditionally these feeds come from management software that the agent has installed in their office, if the agent you are working with already uses some off the shelf management software, its possible that it already provides feeds in a format that we accept so as a first step I would recommend exploring that.
For reference, we accept feeds in the formats provided by Vebra, Dezrez and a variety of applications that provide feeds compatible with Rightmove V3 (such as RentPro, RentMan and others). We also accept Propertynews Edge feed and some other management software supply feeds in the Edge format such as Back Office from Flint Studios.
If no such feed is available then we recommend you use PropertyPal's feed format known as PPRD. PPRD utilises a web crawler that extracts data from the web pages you are already building thus eliminating the need for you to build and maintain a separate components of your website, instead you just need to add extra markup to your detail pages, provide an XML sitemap and we will do the rest.
Full details of PPRD and a guide on how to implement it can be found at the following URL: