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Professional leader with over 17 years' experience in the Information Technology Industry, a respected professional known for developing highly motivated teams with a strong focus on delivering service excellence, that contribute to revenue growth while at the same time creating a collaborative and enjoyable environment for all to learn and develop.
25 April - 5:15 PM - 5:40 PM at Ballroom A
Clients are implementing changes at a fast rate, putting extra demand on us, the humans behind the task. How do we reduce human errors, while keeping up with the demand and still provide value? Would you get into a plane if the pilot didn't check the aircraft? Ever had surgery? How do you know the surgeon didn't leave a sponge behind? Checklists! While not glamorous or fancy, Human... [read more]