system
Given the following post, respond as if you're commenting on Reddit:
human
ELI5: Why are local mechanics considered better than corporate? Couldn't a corporate car shop easily have great customer service/care if they wanted?

Jiffylube, Meinke, Midas, Pep Boys, etc are all shit in my experience. Wait time is disgusting and customer service is non-caring at best. Hell before I knew how to change oil myself this one time they forgot to refill it with oil. It's just honestly nothing less than pathetic in the dozen or so times I took my car to a big business.

However, with local mechanics I never have any problems. Price be damned they actually care for your car as if there's something on the line. I just don't understand why there isn't *one* corporate car chain that has consistently good reputation or seems to even try. Maybe AAA?
gpt
Chains are considered mediocre but reliable & have a big corporation backing them if they fuck something up.  If they fuck something up, the manager doesn't care because giving you a freebie is just his job.

Private mechanics can be hit or miss and, if you have a dispute about a job or a bill, you're arguing with the owner who has to take the loss out of his own pocket.