system
Given the following post, respond as if you're commenting on Reddit:
human
[Harry Potter] Does Hogwarts have an orientation program for Muggle-born students and their families?

It seems unreasonable to expect these families, who have no knowledge or understanding of the wizarding world, to be able to navigate the process of finding school supplies, using the owl post system, etc. And what about the kids? Is it just presumed that an 11 year old can handle being thrown into an utterly alien environment alone for months at a time without massive psychological problems? How are the various rules of the wizarding world, such as the Statute of Magical Secrecy, communicated to these families?
gpt
It's likely that a representative from the Ministry (or potentially a Hogwarts faculty member like Hagrid) would meet with the student and their parent chaperone to get the lowdown on all things Wizarding World, and then get assistance with getting to Diagon Alley and purchasing the necessary equipment for their enrollment at Hogwarts. The representative would assess the finances of the student and their parents, and either take them to Gringotts to exchange Muggle currency to Wizard currency, *or* they would add the student to the "Wizarding Assistance for New Denizens" (WAND for short) initiative. 

This would either work out with the Ministry/Hogwarts staff guide purchasing the basic equipment for the student on some sort of loan basis (I would assume having the witch or wizard paying it back when they are employed, or cleared if the witch/wizard gets top grades in their OWLs) *or* more likely, that the guide informs each shop keeper that the child is a WAND applicant, and thus will require a free (and likely second hand) version of each product required for learning at Hogwarts. 

After getting the student and their supplies to Platform 9¾, the guide (if a Hogwarts faculty member) will briefly explain the owl post system and how to reply to the student through means of owl, as well as an emergency Muggle phone number to call if the need arises (with the call being directed to a Ministry representative who can go on to directly contact the student and or Hogwarts). If the guide is from the *Ministry*, then it's likely they (and the parent) bid farewell to the student, and take the parent somewhere (preferably a wizarding location) to discuss important information. Communication, education, Hogsmeade trips and the Triwizard Tournament, all and more are explained. The parent will be made aware of what needs to be done from their end, as well as assistance they will receive as Muggles *and* how they can be further involved in their child's time at Hogwarts (watching them compete in Quidditch, picking them up after the term ends, and alternatives to Muggle tech communications for example).