system
Given the following post, respond as if you're commenting on Reddit:
human
How far can the “banality of evil” thesis be extended?

If I’m getting the basic thesis right, it’s that evil isn’t necessarily men like Hitler, but rather otherwise “ordinary” men who, through institutions and bureaucracy, casually carry out evil deeds. Without the banality of evil, men like Hitler would’ve been relegated to mere crackpots who’d never amount to much power, and thus whose damage remains relatively negligible. Or, at worst, they may achieve an individual act of evil, but never amount to systematizing it into something like the Holocaust.

Eichmann was a bureaucrat with the expressed job title of sending people to be transported and subsequently murdered en masse. The expressed end was nothing short of genocide.

But can this thesis be expanded to much more benign “evils,” though evil nonetheless? For example, how culpable is a bank bureaucrat for collecting debts on the poor? The expressed purpose of his job is to maximize return for the bank. So it’s not as obviously evil as full on genocide. I don’t mean to equate the two. But there are consequences to his job that nonetheless produce evil results, like destitution and poverty. And these consequences are well-known and understood. How culpable might a university administrator be for the evils of student loans? What responsibility do we have towards these systematized evils, and is participating in perpetuating them, even as a bureaucrat “following orders,” to be doing “evil?”
gpt
*But can this thesis be expanded to much more benign “evils,” though evil nonetheless? For example, how culpable is a bank bureaucrat for collecting debts on the poor? The expressed purpose of his job is to maximize return for the bank.*

Examples like this are the exact thing people mean when they talk about the "banality of evil": a lot of evil regularly occurs as a result of people simply doing what they are "supposed to", and goes unremarked upon because "that's just how the world is". Your example is not an extension of the concept, but a prototypical example of it.