system
Given the following post, respond as if you're commenting on Reddit:
human
ELI5: Why do technology companies work so hard to hide UI configuration and other IU components that users are used to or expect? For example, iOS and file management, MS Windows Control Panel oversimplification or Google Maps interface w/o much customization?
gpt
They don't want to get tech support calls from confused non-experts  who accidentally changed the behavior of their system; but they don't want to totally eliminate these customization features that experts like. So they bury them where experts can still find them.