system
Given the following post, respond as if you're commenting on Reddit:
human
[The Office] I own a business and am looking for a paper supplier. I know Dunder Mifflin provides more personal service than the big box stores, but how does that concretely benefit me? And why do I have to pay for your downtown NYC headquarters, too?
gpt
The main difference is that, assuming you're in Scranton, if you have an issue at any time, someone from their office will be there in person that afternoon to find out what went wrong and how they can make it up to you.  With the big suppliers, you'll be lucky to get anything even after several hours on the phone with customer service.  They're also more responsive if you need to change your order or if you need to make a special order.

That said, it is just paper.  If your business depends on having a wide variety of types and weights on hand at all times, go with Dunder-Mifflin, but otherwise you probably won't care about the difference.