system
Given the following post, respond as if you're commenting on Reddit:
human
Several classes are going to be cancelled, and many people delayed in graduation because of me.

I work at a community college, where I am an academic advisor and I barely know what the fuck I'm doing. I started back in May. Several of our programs drastically changed over the summer, and I know very little about what to do when people come in to see me about these programs.

I have several department chairs breathing down my back, e-mailing and calling me constantly to put people into classes, as some major-specific classes that are required to graduate don't have enough people in them and will be cancelled. Classes start Wednesday. We have no infrastructure in place to see who's in what class, and we don't have time to look up each student, decide if they need another class, and make the necessary changes to their class schedule right now in peak registration. When people come in, I've just been putting people into whatever class seems to fit their schedule to get them out of my office and on to the next student to make the long line disappear.

I'm just so overwhelmed, as ALMOST EVERY student must come in to register as they cannot register themselves for whatever reason at our college. It's gotten to the point where I will have to intentionally ignore calls from department chairs, deans, and such as it's something I don't have the ability to do at that moment. I've left as late as 8 PM because there's just so many students to get registered who come as a walk-in, and I'm required to come in tomorrow (Saturday) to help with weekend walk-ins (which means--you guessed it--still no time to do what I need to do). I haven't been able to answer e-mails from online students for over a week, and classes start on Wednesday. Lots of angry parents calling and e-mailing me to figure out why things are taking forever. Our Students with Disabilities director is having to put on a show for some students while I aimlessly try to figure out what happened to some now-nonexistent classes on students' degree plans and what to do about it.

I don't know what to do, as it feels like a huge liability that I'm going to adversely affect so many people's lives because I just can't multitask for what this job seems to need. I really can't ask either of my directors for help, as one is out on FMLA, and the other is your typical office manager/administrator who's never in the office because she's in meetings all day. Is there a way to make this shine with what little time I have? I cannot work on registration from home this weekend, because we must document each registration using pen and paper--fill out paperwork that documents the student wanted those classes added to their schedule, print e-mails with their request, etc. Some people I need to pull up transcript records which can only be viewed in-office through our records database (for good reason). Without this information, I cannot process their registration.
gpt
You need to be flagging these issues with your line managers. You can't organise the extra resources or tech you need yourself, and when or if things go tits up you want a paper trail showing that you were seeking help throughout the process.

It doesn't matter if they don't do anything; the point is that you were raising the issue. If you sit on it in the *belief* they won't do anything, that's on you.