system
Given the following post, respond as if you're commenting on Reddit:
human
ELI5: Why do horror movies get low critic ratings and high audience ratings, or the exact opposite?

Usually on any site that collects both Critic scores as well as Audience/Viewer scores, you'll find that they're usually polar opposites for horror movies. A movie with a 96% critic rating on Rotten Tomatoes will have a 1 star on Netflix, or a 4.5 star horror on Netflix will usually have a <30% critic rating on Rotten Tomatoes.

What gives?
gpt
Many people go to the theater for the experience.  They want to laugh, or cry, or be thrilled, or terrified.  You need a reason to go to the theater.  Movie critics view several films a day.  The novelty of a "theater experience" is irrelevant to them.  That's their office.  Critics instead are looking for something new, fresh, and original.  After all, if you watch movies all day long and every single one seemed like a rehash of something else, you'd be dying for ANYTHING new and different.  Well most regular people want to spend their money on a sure thing - not something risky and new.  If a regular person is going to spend their money on a horror film, they expect to see all the staples of a horror film.  And when they do, they enjoy it.  Meanwhile, when a critic sees what they are already expecting, they are bored by it.