system
Given the following post, respond as if you're commenting on Reddit:
human
ELI5: Why does a call center keep making me repeat the same information every time I get transferred?

I call: give phone, name, secret password... transferred, first thing I have to do is give phone, name, secret password... rinse, repeat. Don't that have a computer/system that will save me the frustration?
gpt
They have to verify that you are who you are in order to give you access or information about your account. Who knows where you're actually getting transferred to. Could be down the hall or across the country. It's safer to verify your information every time than to just assume and possibly give out personal information to a random person.