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An Overview of a Demographic Study of United States Emergency Managers

R ESPONSE TO WEATHER WARNINGS. The National Weather Service (NWS) is responsible for issuing public warnings for all hazardous weather events across the United States. Advances in technology and basic scientific research over the years have allowed for significant improvements in this assignment. But while the NWS continues to focus much of its strategic planning toward improved warnings, most of those associated with the process are aware that there are a number of steps beyond increased accuracy to make their warnings effective. These include assuring that the target audience hears their message, understands it, believes it, and responds to it properly. One useful means of addressing these issues involves working directly with community response organizations, whose job it is to direct and allocate emergency services during catastrophic events. Often, the primary responsibility for identifying risks and managing vulnerabilities within a community is entrusted to a local emergency manager. With an emergency management system in place, disaster response can be more coordinated, flexible, and professional. However, one crucial factor in effectively managing emergencies is collaboration with organizational partners, and breakdowns in collaboration can adversely impact outcomes. In recent weather-related incidents, communications between the NWS and emergency managers have become confused. For example, in the case of the 2008 Windsor, Colorado, tornado, NWS forecasters tried to convey the urgency of a developing situation, while emergency managers awaited confirmation that a damaging event was actually underway. In that situation, it appears that emergency managers didn’t entirely understand how strongly forecasters felt about the potential threat, and NWS forecasters didn’t understand why emergency managers were not implementing emergency response immediately. The premise of the present study is that NWS forecasters can benefit from knowing more about their emergency management counterparts, including a general overview of the nature of that community, along with characteristics that might influence collaboration. To this end, a nationwide survey was conducted to learn more about the diversity of individual emergency managers and of the communities they serve.