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The Changing Environment in Management Information Systems: New Roles for Computer Professionals and Users

Advances in information technology and perceived dissatisfaction with MIS performance is leading users to take over their own systems development work. This does not mean an end to the MIS department, but a staff rather than line responsibility will be required as users become the dominant developer of information systems. For a successful transition, HRD will be expected to operate as a change agent helping both groups adjust to their new roles.