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A Systematic Model for Program Evaluation and Curricular Transformation: A Tale from the Trenches

As the hospitality industry has matured, the knowledge expectations for hospitality graduates have increased. In response, the curricula of many hospitality programs have evolved to meet this demand. However, many observers have noted a systematic approach to curricular revision or program evaluation is absent from hospitality curriculum planning. Some have suggested that mere revision is insufficient and sweeping change or curricular transformation is needed. Recognizing the need to change, the Hospitality and Restaurant Administration Department at Missouri State University developed and employed a systematic approach to program evaluation that resulted in curricular transformation.