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Risk Assessment (RA) in Transaction Processing System (TPS): An Approach of Quantitative and Qualitative Risk Assessment of Hatton National Bank - HNB - in Ampara Costal Belt Area (ACBA)

Introduction: Transaction Processing System (TPS) plays a vital role in financial transactions in banking sector. When evaluating and managing the risks, it is more anticipatory and effective way to analyzing the potential risks. It helps an organization manage its risks, enhance its value and improves business performance. On the other hand Information system security is always a necessity in order to deal with threats. Quantitative and Qualitative Risk Assessment in TPS may explore the real obstacles which exist in the bottom line financial transactions of banking sector.Objectives and Research Question - RQ: This research paper aims at assessing risks involved in Transaction Processing System (TPS) which have high impact on banks due to their high cost, and their pervasive impact on banking operations. It is important to discuss the risk in the banking sector with the key issue. This research raises research question as "what approaches can be taken to assess the risks?". Understanding this issue leads to a greater appreciation for challenges faced by managers in banking sector.Methodology: Primary Sampling Units - PSU - are banks. Secondary Sampling Units - SSU - are branch managers, IT staff and technical people in banks. This study is a complete survey which covers all HNB branches in Ampara Coastal Belt Area (ACBA). Data are collected by primary source using questionnaire as an instrument for collecting data.Managerial Implications: Risks in Transaction Processing System - TPS - is inevitable specially in banking industry. This proposed research assesses risks quantitatively and qualitatively which can be applicable in banking industry. After identification of typical risks involved in TPS, the solutions are put forwarded to the IT professionals and managers of HNB with suitable recommendations.