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Working in Kazakhstan and Russia: perception of French managers

The purpose of this exploratory research study is to provide an understanding of how French managers perceive major characteristics of Kazakhstani and Russian management cultures. Based on literature review about culture, the paper uses the cultural dimensions developed by such researchers as Adler, Hall, Hofstede, Schein, Trompenaars, etc., and summarized by Schneider and Barsoux (1997). A qualitative research method - an adaptation of the critical incident technique developed by Flanagan (1954) - is used to explain the peculiarities of Kazakhstani and Russian management culture that create problems for the French managers interviewed (fifteen in Kazakhstan and twelve in Russia). The results indicate that French managers find many common points in the management cultures of Kazakhstan and Russia: both cultures are perceived as cultures with a higher power distance and as more particularistic cultures where a social orientation prevails over a task orientation. Other common points concern human nature, time and truth and reality dimensions. However, there are important differences noted by French managers. Kazakhstani management culture is perceived by them as about being rather than doing and a more collectivist culture, with an orientation towards higher uncertainty avoidance. In the case of Russia, the most importance difference is about hierarchy and affectivity dimensions.