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Book Review: Corporate Crisis Management, Challenges for Survival

The book is particularly useful in its methodical treatment of written communication: letters, memos, agenda, minutes and reports and there are plenty of examples to illustrate the text. Though there is only a single chapter on oral communication, it is comprehensive and contains useful tips for the budding speaker. There is also a brief section on conferences, meetings and group dynamics. One very useful feature of this book which is particularly valuable for Indian readers is found in the three appendices, listing common writing and speaking mistakes committed by Indians and the correct usages in each case.