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COVID-19 and the Acceleration of Digital Transformation and the Future of Work

ABSTRACT The restrictions introduced by COVID-19 forced firms to adapt to a technology-intensive operational model. These digital transformations involved deliberations among stakeholders to adjust strategy and general functionally of companies, which included elements of the future of work. This paper leverages existing research, and input from firms in various industries to illustrate technology-based issues including elements of the future of work that are transpiring in organizations as they adapt to this disruptive environment.