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Understanding Attitudes Towards Computer Use in the Police Department of Pakistan

The extraordinary rate of development in information technologies can bring additional costs and failure if psychological reactions and organizational factors are ignored by system designers. Therefore, this research study explores the key factors of police officers’ acceptance and attitudes through a research survey and by gathering empirical evidence based on the integrated research framework. Data collected from 200 respondents was tested against the research model. The findings confirm the good model fit by supporting four out of six hypotheses. The results lead to make several suggestions for the police sector and IT policy‐makers to use as guidelines for the future development of this service.