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A Review of Identification of Impact Factors for Evaluation of Impact of Bus Transport Service in a City

The bus transport service is the primary mode of transportation services which is increasingly adopted for many purposes, such as providing mass mobility, managing traffic congestion, mitigation air pollution, reducing energy consumption and creating development opportunities in the city. However, most Indian cities faces higher travel cost, higher traffic congestion and unreliable service, thereby creating economic loss and environmental degradation. Hence the various issues causing inefficient operation of bus transport services needs to be resolving by appropriate techniques and measures. Therefore there is an urgent need to develop a methodology for evaluating the impact of bus transport services in Indian cities. Thus this study presents a hierarchical structure for identification of bus impact factors for evaluating the impact of bus transport service in Indian cities. Bus impact factors are supervision tool which gives a clear indication of how well it is providing transit services to the public. This study also proposed a methodology to evaluate the impact of identified performance indicators. It is expected that this study will be useful to evaluate the impact of bus transport service and also useful to improve the performance of bus transport service in Indian cities.