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Creating portals to quality: how the Internet is changing health care delivery to consumers.

The number of Americans visiting health care sites on the Internet has steadily increased every year. However, while many say the sites are helpful, more are looking to these sites to change from static to interactive--to provide information tailored to their needs, to enhance self-care, to encourage better provider communication, and to aid in lifestyle management. Some health care organizations are beginning to provide new services that promise to give e-health a new look.