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Recipient Views of Cash versus In-Kind Benefit Programs

This article describes a study comparing recipients of cash assistance and in-kind benefits with regard to their feelings of stigma, their views of their rights and of the legitimacy of eligibility requirements, and their feelings of powerlessness. Findings indicate that recipients of cash assistance felt greater stigma than those receiving only in-kind services. However, regardless of the type of assistance they were receiving, recipients generally were found to accept the legitimacy of eligibility requirements and to believe that they had some power, through both individual and collective action, to influence the way in which they were treated by public assistance agencies.