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BaMoS-A Mobile Medical Information System that Provides Assistance to Elderly People as well as Illiterates

Today, people with certain reading disabilities, such as, illiterates or elderly people, are impacted in accessing and understanding highly relevant medical information in daily. Medical package information is presented in scientific writing style, with small font size, and can hardly be associated to severe diseases to the users, therefore resulting in bad usability. Paradoxically exactly those people who have difficulties reading the package insert are most likely to take medicine. The mobile service BaMoS (Barrier free Mobile Service) aims at providing assistance to people who have difficulties reading package inserts. BaMoS supports the user by using the mobile phone to read the relevant medical information and transfer the information into an understandable manner to him/her. Specifically adapted audio based menu navigation allows the user to interact with the application even though the user might have little or no reading skills at all. The audio based menu navigation provides assistance for illiterates, but also elderly people might benefit from it. This paper presents the innovative concept, the complete outline of the system architecture, and preliminary results. In future work it is planned to facilitate the usage of BaMoS by enabling the service to be attached with an alternative input device that is primarily designed for elderly people.