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Identification of empathic communication behaviors for enhancement of person center care: A blueprint

The benefits of empathy in providing optimal healthcare have been reported in multiple studies. There has also been several studies and professional association statements identifying the need for “empathy in communicating” or “empathic communication” in delivering person‐centered‐care. However, an agreed upon definition of the components of “empathic communication” are unavailable. The purpose of this study was to create a blueprint and explore the use of empathic communication behaviors among nurses at a large skilled nursing facility.