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Beyond Rhetoric: Challenge Is Opportunity

24 Introduction: Caring theory-guided practice is developing as an essential component of the professional practice model at VA Eastern Colorado Health Care System. Watson’s theory of human caring offers structure and coherence from which to illuminate underlying values and ethics of nursing and directs attention to such organizational commitments and activities as relationship-centered care, communication, and trust. Practically speaking, individuals in all roles and positions throughout the organization may “name” their caring experience as an ethic, a philosophy, a value, a commitment, a way of being human, an intervention, or an interaction. Purpose/Method/Result: The goal of this session is to offer exemplars of the challenges we have faced in integrating reflective, caring presence at multiple levels in our complex, ever-changing, healthcare delivery system. We will illuminate complementary perspectives of caring necessary for comprehensive organizational transformation and strategies that we use to enhance our work and address challenges. To date we can conclude that this work does require and also fosters an ability to be comfortable with ambiguity, to celebrate the complex, and to value process. The result is a transformation of self that maximizes the daily positive impact of a caring approach on clinical and organizational dimensions of healthcare. Beyond Rhetoric: Challenge Is Opportunity