{'fraction_non_alphanumeric': 0.009945750452079566, 'fraction_numerical': 0.006329113924050633, 'mean_word_length': 5.436046511627907, 'pattern_counts': {'":': 0, '<': 0, '<?xml version=': 0, '>': 0, 'https://': 0, 'lorem ipsum': 0, 'www.': 0, 'xml': 0}, 'pii_count': 0, 'substrings_counts': 0, 'word_list_counts': {'cursed_substrings.json': 0, 'profanity_word_list.json': 0, 'sexual_word_list.json': 0, 'zh_pornsignals.json': 0}}
The Black Box of Factors Affecting Enterprise Resource Planning Usage in Public and Private Sector Organizations of Rawalpindi and Islamabad

Enterprise resource planning is an emerging field that serves to integrate the complex business systems and their functioning thus contributing towards enhanced performance. The research is conducted to propose a research model that envisages the impact of certain external factors (Social factors adopted from Triandis model, work environment and communication) on ERP usage. The survey questionnaire method is utilized to assess the impact of social factors, work environment and communication on ERP usage. A total of 250 questionnaires have been floated to users of ERP in 4 Telecom sector organizations and NADRA located in Twin cities of Rawalpindi/Islamabad and 231 were used for statistical analysis. The statistical technique of multiple regression was used to test the hypothesis. Results depict that work environment and communication have a positive and significant influence on ERP usage while social factors do not exercise an influence on ERP usage.