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Dificuldades e facilidades do enfermeiro da Saúde da Família no processo de trabalho

Background: Primary health care has been discussed internationally since 1978 with the Alma Ata Declaration. Fifteen years later the Family Health is born in Brazil, which the nurse is the one of the main professionals with attributions in the work process that ensures the qualified provision of the assistance. Objective: To analyze the difficulties and facilities of the work process of nurses of the Basic Family Health Strategy Units. Method: This is a descriptive, cross-sectional and qualitative study, the data being obtained from a semi-structured interview. The data collected over a period of three months were analyzed through the thematic analysis. Results: The analysis revealed four sense nuclei related to the difficulty: high spontaneous demand, scarce human resources, activities overload and reduced permanent education. For the facilities were identified two nuclei of sense: holistic formation and rich field for research. Conclusion: The results provide support for health managers to implement strategies for the nurses’ work process, which will consequently reflect benefits to the individual, family, community and all health team.