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Exploring the role of TQM and supply chain practices for firm supply performance in the presence of information technology capabilities and supply chain technology adoption: A case of textile firms in Pakistan

Article history: Received June 12, 2018 Accepted September 15 2018 Available online September 21 2018 The primary objective of this paper is to investigate the relationship between total quality management practices (TQMP), supply chain management practices (SCMP), information technology capabilities, supply chain technology adoption and firm supply performance. In addition, the study also tries to investigate the mediating role of information technology capabilities and supply chain technology adoption in the relationship between TQMP, SCMP, and firm supply performance. The study is carried out on a sample of textile firms of Pakistan. To achieve the research objective, Smart PLS-3 is used for the analysis of the data gathered from the textile firms of Pakistan. The results of the study show a great deal of agreement with the hypothesized results. The information technology capabilities, supply chain technology adoption both appear to play mediators between TQMP, SCMP, and firm supply performance. The results of the study will be useful for policymakers and researchers to understand the emerging role of technology in strategic management and operational management.