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Degrading the labourer: The reform of local government manual work

Market mechanisms in the local-government sector have transformed service delivery and the management of manual municipal labour. Low pay has traditionally been tolerated in these services in exchange for job security; and the relative autonomy entailed by non-profit production methods had permitted the continuation of a public-service ethos. But in a labour-intensive sector, the move from democratically determined to market-led production within ever-decreasing levels of central funding is only possible through job loss, work intensification and insecurity. Case study findings show how these pressures were played out in school cleaning and grounds maintenance in a Labour local authority.