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A Mobile Decision Support System for Aircraft Dispatch

Delays are costly to airlines in both money and image. A significant number of delays is caused by unexpected technical failures of aircraft systems or components. These failures, if not dealt with efficiently, can cause disruptions in the flight schedule and network. The annual costs of these type of disruptions add up to an estimated cost of € 2.8 billion in Europe alone. Determining the optimal course of action when an unexpected failure occurs is currently troublesome, leading to inefficient dispatch decision making.