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Subordinates’ Satisfaction with Communication and Managers’ Relational Messages 1

The paper concerns subordinates’ satisfaction with communication as a function of managers’ relational messages. 131 subordinates completed the Communication Satisfaction Scale and the Relational Message Scale. Ratings of immediacy, receptivity, composure, similarity, and equality messages were positively associated with satisfaction with communication. Ratings of messages conveying dominance, formality, and task orientation were negatively related to subordinates’ satisfaction with communication.