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Web 2.0 Applications and Citizen Relations through E-Government Websites

This research will focus on constructing an analytical model for Web 2.0 applications through making a systematic analysis on emerging web practices, to talk about a strategic, systematic plan of Web 2.0 in e-government Web sites. To achieve this mission, we suggest applying dialogic communication theory (Kent & Taylor, 1998) that has been developed in public relations, to create an analytic model of the various types of Web 2.0 applications for building better e-government Web sites.