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My role is a fine balancing act.

HISTORY When the Government consulted patients and the public about what they wanted of a modern NHS, the resounding answer was a call for the return of the matron. They wanted an authoritative figure who would not only provide clinical leadership, but who would also be easily identifiable, have close contact with patients and ensure delivery of care to the highest standards. Jo McDonald, who took on the challenge of such a role, describes what the introduction of modern matrons has meant at her trust and what her role entails.