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CORPORATE INFORMATION MANAGEMENT Cooperation , Autonomy , and Control in Corporate Information Management

Past research on users of information systems (IS) and on IS professionals was dominated by discussions of tensionbetween controlby the IS organization, i.e., centralization, and autonomy by the userorganization, i.e.,decentralization. The purpose of this paper is to findevidence of such tension as well as to see whether organizations explicitly pay attention to cooperation between user and IS organizations. The subjects of thestudywereusersand ISprofessionals whowereaskedaboutthegoals of corporate information management and the impactof microcomputer use. As expected, respondents implied concern with centralization and decentralization. However. their responses also implied awareness of cooperation. Thus, the study confirmed that, in the context of corporate information processing, cooperation is considered in addition to control and autonomy. This paper also offers suggestions to IS practitioners and researchers with respect to unresolved questions about the optimal blendof cooperation. autonomy, and control and thedynamic natureof IS organizational design.