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Incorporating Contextual Cues into Electronic Repositories

Large document archives such as electronic knowledge repositories are important sources of information whereby knowledge can be derived. Despite efficient information retrieval technologies, users are still not satisfied with the search process and the results presented. Capturing the context of the search can help to enhance retrieval and alleviate the problem of information overload. Contextual information of what and where the user task is, what the user knows, and what the system capabilities are, can greatly enhance an information system’s ability to retrieve information from electronic repositories thereby facilitating users to discover knowledge. In this paper, we present a framework that helps to incorporate contextual cues in information systems. Our experiment suggests that there is potential in adopting such a framework in future information systems to ameliorate the retrieval process.