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Information Technology Issues in Thailand

Thailand is repositioning itself to reap the benefits of a digital knowledge-based economy. At a national level, the government is implementing Thailand 4.0, its strategic vision towards a digital future. Can Thailand achieve its vision? What challenges lie ahead? In addressing these fundamental questions, this study adopts a positivist epistemology, deploying a quantitative survey instrument. The results shed important light on organizational, infrastructural, and workforce-related issues in the information technology (IT) industry. The results highlight potential strengths and challenges that the industry faces, and provide in-depth and integrated analysis of these issues, along with avenues for future research.