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Leadership, Communication, and Worker Wellbeing during the Early Pandemic Response

Abstract This study seeks to understand the impact of initial library responses to the COVID-19 pandemic in the United States through December of 2020. Survey responses reflect the impact that decisions and communication styles had on workers within library organizations. This article discusses respondents’ overall satisfaction with communication from their libraries, their sense of equity in application of work-related measures, and impacts to their wellbeing at work. Those respondents who were more satisfied with their organization’s communication and equity reported lower levels of impact to several measures of their wellbeing at work.