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The emerging it group and rapid IT change

Information technology (IT) changes rapidly. This increases the complexity of IT management. In response, many organizations create a formal group of IT professionals to evaluate emerging IT and thus cope with its change. A survey based on structured interviews was mailed to a nationwide sample of 1,000 IT organizations. Two hundred forty-six respondents provided data to identify categories of coping mechanisms to handle changing IT. Five categories emerged, namely, Education and Training, Internal Procedures, Vendor Support, Consultant Support, and Endurance. Organizations with a group dedicated to investigating emerging IT cope more extensively (p < .01), but not more successfully than do those without one.