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A FUZZY AHP METHOD TO PRIORITIZE INDIVIDUAL ATTRIBUTES IN A PERFORMANCE APPRAISAL SYSTEM

Companies that seek to gain competitive advantage through employees must be able to manage the behaviour and results of all employees. One of the most important parts of performance management, if not the most important one, is performance appraisal. Attribute-based performance methods are the most popular ones used in performance appraisal because of their ease of use. However, these methods usually have very vague performance standards that are open to different interpretations by different raters. In this paper, a fuzzy AHP method is used to prevent this shortcoming. To deal quantitatively with imprecision or uncertainty, fuzzy set theory is primarily concerned with vagueness in human thoughts and perceptions.