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Evaluation of e-Learning Tools based on a Multi-criteria Decision Making

This paper shows a benchmarking of different e-learning tools based on the definition of a set of criteria which are useful and desirable characteristics of learning management systems. The final results show the evaluation from different perspectives. The evaluation is carried out using a methodology based on such set of criteria as well as a mixture of Multi-Criteria Decision Making methods to evaluate different modern technologies applied in training and e-learning systems. The criteria are grouped in a three-dimensional model in accordance with their use and application in training processes. The proposed model organises the set of criteria in three axes according to their functional scope, the Management, the Technological and the Instructional axes. Applying this methodology we evaluated different learning technologies and then we compare them from different points of view. The objective of this work is to help e-learning users and developers make good decisions about which tools have the best features for developing a system for management of resources, courses and learning objects.