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Understanding the Cosourcing Decision: A Case Study of Credit Unions in Australia

In a variation on outsourcing, organisations are increasingly seeking opportunities where services can be provided jointly. This paper outlines an approach that combines resource based and resource dependency theories to assist in assessing and structuring such cosourcing initiatives. Based on a case study of credit unions in Australia, it is concluded that the approach may provide organisations with an improved understanding of the cosourcing decision. The case study also suggests that one of the most difficult requirements is to balance the differing needs of participants and reveals the complexity of an outsourcing milieu which is both layered and modular.