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Globally distributed content creation: developing consumable content for international markets

This paper examines the globalization of content from the perspective of consumability. The authors describe how technical communicators can use a globally distributed approach to manage the translation of technical content. In so doing, the authors examine how technical communicators might use iterative development practices to improve the development of technical communication products (e.g., software manuals, online help, context-sensitive help, or dynamic help available on the Web) for international audiences of consumers.