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Resolving Conflict in Real Time: Operationalizing Culture Transformation in Deployments.

Preparation is the key to performance. The Army invests substantially in team and unit preparation prior to deployments. However, despite the time and training to build camaraderie and confidence in one another, conflict still arises within units. Most training does not address the underlying mindset that is the source of conflict. Army medicine has utilized training material that addresses the mindset source of conflict to improve team and organizational collaboration and outcomes in hospital settings. We adapted this current Army training to conditions in a deployment environment and improved the culture and reduced the conflict in the unit.