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KPIs for Mobile Apps and Digital Data Management in Healthcare

This study aimed to identify quantitative and qualitative KPIs for the implementation of apps and use of digital data in healthcare management. To this end, a systematic review of the literature was undertaken to analyze relevant scientific articles downloaded from reputed scientific databases (Scopus, PubMed, PsyINFO, ScienceDirect, and WOS). The databases were searched using the following keywords: “Big Data,” “Artificial Intelligence,” “Mobile Technologies,” “APP,” “Disease,” “Geolocation,” and “Health.” Subsequently, 25 qualitative and quantitative KPI values, as rating, product quality, or unique users, were identified for the successful preparation and management of healthcare based on apps and the use of digital data.