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Understanding Intrinsic Factors Influencing Benefit Maximization of IS Usage

This research uses the Repertory Grid technique to understand intrinsic factors influencing benefit maximization of IS usage. The results show that domain-relevant skills, task motivation, cognitive/work style attributes, individual characteristics (identified as creativity traits) and personal characteristics (identified as innovativeness traits) influence benefit maximization of IS usage. The findings not only provide insights on ways to increase quality of IS usage in organizations but are also helpful for identifying approaches that foster attributes leading to increased benefit realization from IS usage.