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The Implication of “Ewuh Pakewuh” Cultural in OCB Implementation of Service Employee at Pesantren Sub District of Kediri City

Organizational citizenship behavior (OCB) is very important in improving organizational performance. Many factors can influence OCB, one of which is organizational culture. The purpose of this study is to find out how the implications of "ewuh pakewuh" cultural that still attached to the Indonesian bureaucracy in the OCB implementation. This study uses a qualitative approach with descriptive techniques. The results showed that five of the nine dimensions of "ewuh pakewuh" culture caused a decrease in the dimensions of sportsmanship, courtesy, and conscientiousness in the OCB implementation of service employee at Pesantren sub-district of Kediri city.