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Connecting Student Engagement to Student Satisfaction: A Case Study at East Carolina University

ABSTRACT: The focus of the present study is whether student engagement as measured at the class level via the Classroom Level Survey of Student Engagement (CLASSE) is associated with higher levels of student satisfaction. To do so, we administered the CLASSE survey to 370 first-year, sophomore, junior, and senior students across nine classrooms. There were no statistically significant relationships between student engagement and overall satisfaction. When analyzed with student responses to questions about their satisfaction in the classroom, we found no variation in student satisfaction by race, gender, or class level. Implications for future research and practice are discussed.