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DESIGNING AN OPEN TRACK & TRACE SYSTEM - THE SOCIO-ECONOMIC CONTEXT

The paper presents both the technical and the socio-economic issues that arise from the design of an open, multimodal end-to-end tracking & tracing system. A brief overview of the general technical design choices is followed by a discussion of the associated socio-economic aspects, including the business context, which is heavily influenced by an electronic commerce environment, and user requirements.