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How do Saudis complain?


 The current study adopts a dialogue-analytic approach to the examination of complaint behavior in Saudi Arabic as
 spoken in the Najd region, the central region of the Kingdom of Saudi Arabia. To this end, role-plays with 120 Saudi nationals who
 are Najdi-speakers were recorded and transcribed. Statistical comparisons revealed that Najdis used a variety of complaint
 strategies with requests for repair, expressing annoyance and providing modified blame being the most frequent. Najdis also
 produced a large number of initiators and internal and external modifiers, mainly to mitigate the negative force of complaints.
 Although a small influence was found for gender, the variables of age, social distance and social dominance showed a strong
 influence on the Najdis’ complaint behavior. The results are discussed in light of relevant theoretical models and the existing
 literature.