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Like America, Our Internal Revenue Service is a Work in Progress.

Yet, for best results, it’s better to avoid thinking too much about what it is or is not! Instead, let’s think more about what the IRS ought to be! This Article thusly offers a realistic path forward with a decentralizing local presence, which can once again make it taxpayer/customer-centric. For more effective tax administration, it also offers a return to something that inexcusably went missing in 1998, senior-executive “on-site oversight" of field operations. If today’s Internal Revenue Service can be fairly described, by more people than ever before, as an exploding volcano of public mistrust and suspicion, which it undoubtedly is, how can we meet the challenge? That’s not an easy question; but there are reasonable answers and practical options.