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Usability and Performance of Tablet Keyboards

This study was an evaluation of typing performance and user satisfaction of three tablet keyboards: Surface TouchCover Keyboard, Surface Onscreen Keyboard, and iPad Onscreen Keyboard. Results show that participants typed faster with the Surface TouchCover Keyboard, but also committed more typing errors (e.g., unintended omission of letters and spaces). Users liked the TouchCover standard keyboard layout, but not the lack of sensitivity of the flat keyboard. The results from this study indicate the advantages of a physical keyboard with a standard layout for tablet usage over an onscreen keyboard.