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PATONGO: Patterns and Tools for Non-Profit Organizations—a pattern-based approach for helping volunteers to identify and share good practice

Identification and sharing of good practice is an essential ingredient for collaborative voluntary action in non-profit organizations. While current approaches for sharing good practice focus on adopting and describing good practice individually, they fail to address collaborative detection, description, and appropriation of good practice in organizations. We propose a pattern-based approach, which facilitates collaborative creation, improvement, and sharing of good practice via Web 2.0 concepts. First experiences with the approach are presented including a field experiment where the approach was implemented in the Evangelic Church of Germany.