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A pilot study on a knowledge-based case library to support suicide risk assessment

This article describes the system development processes for an electronic case library, built to facilitate and support the suicide prevention service provided by a social service organization in Hong Kong. It is a knowledge management system in which both ‘rule-based reasoning’ (RBR) and ‘case-based reasoning’ (CBR) are adopted. Initial test results, potentials and limitations of this knowledge management approach are discussed.