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Password Authentication from a Human Factors Perspective: Results of a Survey among End-Users

Considering that many organizations today are extremely dependent on information technology, computer and information security (CIS) has become a critical concern from a business viewpoint. CIS is concerned with protecting the confidentiality, integrity, accessible information, when using computer systems. Much research has been conducted on CIS in the past years. However, the attention has been primarily focused on technical problems and solutions. Only recently, the role of human factors in CIS has been recognized. End-user behavior can increase the vulnerability of computer and information systems. In this study, using a large questionnaire survey among endusers, we examine password behavior of end-users.