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Development Of An Information Expert System For Assessing The Employee’s Qualification Level

This article describes the main elements of the information expert system conceptual model that assesses the qualification level of employees in the enterprise. This system will provide decision support in determining the qualification level of employees, diagnostics of their professional deformation, as well as in the choice of methods and modes of training. Decision support is implemented through the gain of knowledge and experience of experts, which subsequently undergo the approval and processing procedure. The systematic approach and the methods of expert analysis used for qualification assessment procedures were chosen as the methodology for solving this problem. Methods of expert knowledge convolution, methods of experts’ opinions reconciling allow removing a high uncertainty level of information as employee’s qualification in most cases has qualitative characteristics which demand transfer to quantitative categories for carrying out an assessment procedure. In this regard, the system provides for the possibility for experts to introduce their own rating scales, in categories that will allow them to express their opinions most accurately and, through scales, bring judgments to a single rating system. Thus, the projected expert system for assessing the qualification level will make it possible to more effectively improve the professional skills of employees and more effectively organize the training process. 2357-1330 © 2020 Published by European Publisher.