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Enabling organizational learning through event reporting: a case study in a health care context

Applying the organizational learning framework, we argue event reporting is an enabler for organizational learning in healthcare contexts in order to reach the optimal patient safety and care quality. The findings in this case study describe how the four different learning activities (intuiting, interpreting, integration, and institutionalizing) occurred in event reporting and suggest several challenges that need to be overcome before a health care organization can transform to a learning organization.