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What Do Elderly Desire? A Case For Virtual Communities

Virtual communities have a potential to improve the community building process and care services through support for activities, participation and information needs. In this paper, we propose a mobile virtual community platform for elderly healthcare. The requirements for this platform are collected from interview sessions with clients and caregivers in a care institution, and a workshop with multiple stakeholders. We focus on the technical platform that fulfills the requirements gathered from this approach. The platform is an elaboration of our existing mobile virtual community platform and enables tailoring through an adaptable set of mobile and platform services. Reminder services, remote monitoring, video communication and (delegated) friend and service finding are discussed and exemplified through a case study.