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ASSESSMENT OF THE USABILITY OF LATVIA'S OPEN DATA PORTAL OR HOW CLOSE ARE WE TO GAINING BENEFITS FROM OPEN DATA

Nowadays, more and more countries are launching their own open data portals, seeking to provide their citizens with open data in a form that is useful and suitable for the original purpose of the open data, and Latvia is not an exception. Despite the fact that the Latvian open data portal was launched only in 2017, it is considered to be a fast-tracker. However, despite the overall high evaluations, critical voices, and many discussions about whether the Latvia’s open data portal is of sufficient quality to be appeared. Therefore, while previous studies deal with quality of open data, this study focuses on the analysis of the Latvian open data portal and aims to find the key challenges that may have a negative impact on user experience. The paper assesses the current situation and recommends corrective actions, highlighting the aspects to be considered when developing and improving open data portals.