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New ASP case manager for smaller practices

Top 20 law firm S J Berwin is rolling out BigHand’s TotalSpeech digital dictation and workflow system to the whole of its 120 strong property department as the firm starts to shift away from analogue tape systems. The move follows a successful pilot project that has seen one of the largest client service teams in the property department running TotalSpeech for over two months. Once the results of the rollout to the remainder of the department have been evaluated, the firm will consider a more widespread implementation throughout the rest of the practice. Commenting on the project, S J Berwin IT director Simon Kosminsky said “We are happy with the progress of this project. ‘Law at the speed of business’ is our commitment to better client service. Technology that can genuinely streamline internal workflow is rare but TotalSpeech appears to provide some impressive benefits on that front.” The firm says its experience with the pilot suggest TotalSpeech “appears to offer the opportunity to reduce the cost of producing written material for clients” while at the same time optimising the use of secretarial resources.