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The Interface between Human Factors and Design

Software designers with limited knowledge of human factors often play a crucial role in the design of user interfaces. The thesis of this paper is that the field of human factors needs to be concerned with the design of interfaces between itself and the rest of the design community. We identify the mission objective for the human factors-design interface as improving the overall quality of design by enhancing communication and the transfer of knowledge. A selected set of requirements for the interface includes (1) communication, from human factors to designers, of proven and relevant design approaches, and (2) communication, from designers to human factors, of pertinent design constraints and methods of integrating human factors concerns and data into design. A discussion of concepts for the human factors-design interface describes and analyzes educational technologies (e.g., video classes and short courses), an electronic gatekeeper (a bulletin board-like system through which human factors experts and designers communicate), and design analysis software (which automatically apply human factors principles to designs).