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Influence of Content-Oriented Information Management Activities on the Creation of National Memory

The transformation of information society has caused changes in memory creation processes since the amount of information is indeterminately larger. Processes on the institutional level have transformed digital, organizations function differently, which probably causes changes in the content of the information to be preserved. The proposed paper will look at the institutional level activities that affect the content of the preserved information based on the two-year qualitative case study induced by an Estonian public sector institution. Results synthesized in the context of the theoretical approach allow us to claim that due to the nature of the development of memory and history, the human factor remains in the selection/appraisal processes.