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FAMILY-CENTERED SERVICE: PERSPECTIVES OF PEDIATRIC RESIDENTS FROM A NON-WESTERN COUNTRY.

OBJECTIVES
The concept of family-centered service (FCS), which is recognized as the standard of pediatric health care, emerged from Western countries and integration of FCS can be challenging especially in non-Western countries. This study aims to explore family-centered behaviors of pediatric residents and their perspectives on FCS being trained in a non-Western country before and six months after an educational workshop. It was hypothesized that the workshop will increase the awareness of pediatric residents regarding FCS and improve their self-reported family-centered practices.


STUDY DESIGN
Ninety-nine residents who are in a four-year pediatric residency program were included. A two-hour interactive workshop was conducted for all participants. The Measure of Processes of Care for Service Providers (MPOC-SP) was used to measure self-reported family-centered practices of pediatric residents and a study specific questionnaire was utilized to understand their perspectives towards FCS prior to and six months after the workshop.


RESULTS
There were statistically significant increases in the MPOC-SP scores suggesting improvements in self-reported family-centered practices of participants six months after the workshop. Moreover, the percentage of participants describing themselves as knowledgeable and competent increased. Viewpoints of pediatric residents on the implementation of FCS and several challenges perceived by participants were highlighted.


CONCLUSION
This is the first study conducted in a non-Western country exploring perspectives of pediatric residents towards the implementation of FCS and measuring their self-reported family-centered practices before and after an educational workshop. The study revealed that while a two-hour interactive workshop improved the self-reported family-centered practices of participants, they still found FCS challenging.