This website is owned and operated by Health and Happiness (H&H) UK Limited a company registered in England and Wales (company registration number 9065935) whose registered office is at The Aircraft Factory, Suite 1.4, 100 Cambridge Grove, London, United Kingdom, W6 0LE. 

Health and Happiness (H&H) UK Limited is part of H&H Group, which operates globally. H&H Group is committed to making the world healthier and happier by bringing to the world many premium brands including Swisse Wellness Pty Ltd.

In these terms and conditions, “Swisse Wellness Pty Ltd” “Swisse Wellness” “we” “us” and “our” refer to Health and Happiness (H&H) UK Limited. Your access to and use of all information on this website, including but not limited to the purchase of our products, is provided subject to the following terms and conditions. 


General Terms and Conditions for Sale

Product Descriptions

  3. We endeavour to ensure that our product list is current, however we cannot guarantee the availability of any product advertised on our website.

Account Opening and Placing Order

  1. To place an order, you can open an account with us which will require you to provide some compulsory personal information. Alternatively, you can choose to place your order via the guest checkout.
  2. Your personal information is important to us. Please see our Privacy Policy for more information on how we handle your personal information.

Accepting Order

  1. When you order from us, we require you to provide your name, address for delivery, email, telephone contact and payment method. We will take due care with this information. However, in providing us with such information, you accept that we are not liable for its misuse due to an error in transmission, virus or malware.
  3. If the fulfilment of an order (or any aspect of it) would be illegal or unlawful, including by reason of breach of export controls or sanctions rules, we have the right to stop or cease to fulfil the order at any time, including after dispatch of products and/or notification to you that the order has been received and is being processed. You acknowledge that Swisse Wellness shall incur no liability in such circumstances.
  4. Swisse Wellness CBD products are only available to UK shoppers.

Payment Terms

  1. All prices are in British Pound Sterling (GBP) and are VAT inclusive. We reserve the right to amend our prices at any time.
  3. We accept payment by credit card via Adyen (the payment methods we accept are listed on the order page). International credit card providers or banks will determine the exchange rate and may add an additional processing or administration charge in relation to such payment which international credit card holders will be liable to pay.
  5. Our refunds will generally be made by means of a credit to your original payment method.


  1. Legal title to all products purchased on this website passes to you when we receive payment (“Product Sale”). By purchasing, you agree that the relevant Product Sale is to be taken to have occurred and the sales contract formed in England and is to be governed by the law of English and Wales, notwithstanding the location in which you reside or are located at the time you place your order or make your payment. Following the Product Sale, the transportation of your ordered product to your address for delivery is undertaken by the transportation carrier acting as your agent (“Delivery”). For the avoidance of doubt, Product Sale or Delivery shall not be construed or interpreted as creating any agency relationship between Swisse Wellness and any person, including you.
  2. Delivery of your ordered product will be as set out on our website. 
  3. All risk of loss or damage to your ordered product passes to you when we dispatch the product.

Order Cancellation Due to Error

  2. Where payment has been made, we will immediately give you a refund for the total amount debited.

Order Cancellation and Product Returns

  1. If you change your mind about your purchase, you have the right to cancel your order and return your purchase within 14 days of the product being delivered to you.
  2. You are entitled to choose a refund or replacement if the goods are faulty or not as described on our website.
  4. If you wish to return a faulty or damaged product, please notify us within 30 days of the product being delivered to you.
  5. If we are unable at the time of return to replace or exchange the returned goods, we undertake to reimburse your payment card for the amount initially debited for the purchase, including packaging and postage charges.

Site Access



  2. You are welcome to link our website with our consent. Any such linking will be entirely your responsibility and at your expense. By linking, please do not alter any of our website’s contents including any intellectual property notices and you must not frame or reformat any of our pages, files, images, text or other materials.

Intellectual Property Rights



  2. The product for sale by us is not intended to prevent, treat or care any illness or conditions physical or psychological. If you suspect you have a medical condition or disease, please consult your health care provider for diagnosis and treatment.

Limitation of Liability

  1. Certain laws provide non-excludable statutory conditions or warranties for the supply of certain goods or services. Nothing in these terms and conditions is taken to exclude, restrict or modify any condition or warranty that we are prohibited by law from excluding, restricting or modifying. If such a statutory term applies to these terms and conditions and we breach it, we accept liability for such breach. But, where it is lawful, and fair and reasonable to do so, our liability is limited to the resupply of the relevant product or payment of the costs of resupplying the relevant product.
  2. To the maximum extent permitted by law, we do not accept liability for any loss whatsoever, including consequential and special loss suffered by you arising from any product we have supplied.

Your liability to us



  1. These terms and conditions are governed by and construed in accordance with the law of England and Wales. If there is any dispute, the courts of England and Wales will have exclusive jurisdiction.



