Frequently Asked Questions (FAQs)

Car cup holder phone mount's FAQs:

Before rolling down we think you may be interested in this video:

Review by Scotty Kilmer (The most honest and funniest car channel on YouTube.) 



TOPGO Cup Holder Phone Mount Installation Instruction:


How to expand the bottom to fit in your cup holder? 

Rotate the turnplate until the plugs prop your cup holder firmly.

 TOPGO cup holder phone mount new version base


How to attach the gooseneck to the phone holder?

TOPGO Cup Holder Phone Mount installation
TOPGO Cup Holder Phone Mount installation 1TOPGO Cup Holder Phone Mount installation 1


Can this cup holder fit the IphoneXS and use it in my 2016 Toyota Camry?

The phone holder is suitable for all types of 2.01”-3.54” wide device. The base is adjustable and fitted to the car cup holder that less than diameter 4”.

What size cup holders does it fit?

Rotate the turnplate then three plugs expand from the bottom. Plenty big enough for most uses, maximum diameter can be up to 4". (additional silicone extend case helps to expand longer)

I have an old IP6. Will it hold my phone?

Yes, Iphone6 wide is 2.6”. The phone holder can hold the size between 2.01”-3.54” wide.

Rotate the button clockwise to fix the base? (previous version)

Not a button, a conical wheel on top of the base where it joins the extension arm. It has ridges on it and you just turn it and the base expands. Very easy to use but there is no button. 

My 2000 Silverado tilt out cup holders are only 1 1/2 inches deep. Is that too shallow for this holder?

Not at all. Please prop the plugs against the cup holder with more force to make sure it is firmly installed.

Will the TOPGOholder hold a galaxy amp prime 3?

Yes, galaxy amp prime 3 wide is 2.76”. It can hold the size between 2.01”-3.54” wide.

Can cellphone be charged while in the cup holder?

A hole on the holder bottom is set for charging cable through.

How to extend the gooseneck?

The gooseneck is not elastic so it cannot be extended.

How do you snap the phone holder to the gooseneck?

Insert the gooseneck connector plates into four little holes of the holder, then push the connector up.

Will it work in a golf cart?

Yes, it will. But first, please confirm the cup holder in golf cart diameter is less than 3.18”.

How can I get the support?

Free to contact us