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1st November, 2013

Organizational Behavior and Leadership

Marks (Max.): 5 , Time (Max.): 10 Minutes

MOR 5103

Name:_________________________________ Registration No:_____________________________

Please Encircle / Tick the best Option. Only One Option is Correct. Cutting / Over-writing will attract ZERO .
1. Job satisfaction is best described as ____________. (A) (B) (C) (D) A result A value An attitude A discipline

2. _____ is a measure of how organizations are becoming more heterogeneous in terms of gender, race, and ethnicity. Select correct option: (A) (B) (C) (D) Workforce diversity Affirmative action Organizational culture Operational homogeneity

3. What is the term used for a general impression about an individual based on a single characteristic such as intelligence, sociability, or appearance? (A) (B) (C) (D) The contrast effect Personal bias The halo effect Projection

4. Contemporary Organization means_____________________ (A) (B) (C) (D) Modern Organization Organizations of Present Era Both (A) and (B) None of the above

5. Which one of the following words is the best synonym for ability, as the term is used in organizational behavior? (A) (B) (C) (D) Motivation Capacity Experience Wisdom

6. Suspending an employee for dishonest behavior is an example of which method of shaping behavior?

(A) Extinction (B) Punishment (C) Positive reinforcement (D) Negative reinforcement
7. Which of the following term refers to how an organization transfers its inputs into outputs? (A) (B) (C) (D) Production Technology Operations Process

8. Hawthorne Studies refer to the ________________________________ (A) (B) (C) (D) Bureaucratic Style Human Relations Perspective Administrative Principles Perspective Open Systems Perspective

9. Contingency theory is based on the assumption that the ideal leader: (A) (B) (C) (D) Shapes their leadership style depending on the situation Provides clear instructions to the followers so that they know what they are doing. Knows what their strengths are and makes the most out of them. Spends time with their followers and therefore listens and responds to their needs.

10. Self Actualization in Maslows Hierarchy of Needs theory is relevant / consistent with _______________: (A) (B) (C) (D) Self Respect Food and Shelter Love and Affection Morality