Insurance FAQs

I am currently on holiday and due to fly back soon, what should I do?

If you booked a package holiday through Thomas Cook and you are due to fly back to the UK with Thomas Cook between 23rd September and 6th October inclusive then depending on your location, the CAA will fly you back on either a CAA-operated flight or by using existing flights with other airlines.

If you are due to fly back after the 6th October you will have to make your own travel arrangements. If you are ATOL protected you will be reimbursed for the cost of your new flight.