Employee Experience: More than a Buzzword

Employee Experience (EX) is one of those phrases that, if one were so inclined, could fill a “Buzzword Bingo” card at most any HR conference/event over the last few years. We’ve been talking about it for a while now so, inevitably, there are folks already casting about looking for the next shiny-object-du-jour. I say hold up; our understanding

The ennui of the average worker

Once upon a time people worked in offices like this. Desks lined up in neat and orderly rows. Handbags tucked securely inside drawers. Open concept…well, for some of the employees. As this picture dates from the 1960’s, my guess is this was where the gals in the secretarial pool sat. The fellas, no doubt, had plush and luxurious

How a TYPO Reinforced Company Culture


Turnover, Retention and the Crusade to Assign “Responsibility”

Ask most any HR Leader “what’s your biggest pain point?” and I guarantee that retention/turnover will be up there amongst the top 3 answers. Quite often this answer is partnered up with its companion “recruiting/hiring” since, of course, they share space for all eternity on the organizational mobius strip.  Depending upon one’s company, the responsibility

People, Culture and Inclusion: #CultureFirst19

I'm spending a few days in San Francisco at Culture Amp's #CultureFirst19 event. The conversations (which I love!) are centered around building and nurturing company cultures that are competitive advantages. The attendees at this event are super engaged and get it - these are people who are passionate about transforming work. One aspect I