Conversation Agent - Valeria Maltoni - Are You Trying too Hard?


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Taking the short cut and moving on is also showing up in delivering work, hiring people, many other facets of our lives. When signal at all costs replaces thoughtful, quality communication, you do have featuritis. Thinking that the finite game demands it.

You know what's interesting, Brian? I am seeing behavioral evidence that the business mindset you describe here has permeated the conversation -- instead of why people, we've got "why them and not me" people. That's not productive, is it? Peer pressure can impact the conversation negatively as well. When why becomes "my way" that's not cool.

change takes time. And there are always people with a vested interest in keeping things as they are. You'll recognize them from their lack of motivation to collaborate and connect.

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