How to Reset a Genie IS550 Unit

The Genie IS550 Screw Drive Garage Door Opener sometimes requires the motor to be reset to correct wall control and photo cell errors. These errors can be easily resolved by unplugging the power outlet and waiting 20 minutes. By unplugging the power outlet, the garage door opener will restore to the default settings. Please note that this will also reset your remote.

  1. Close the garage door and wait for the motor to completely stop.

  2. Prop a ladder underneath the garage door opener. The electrical outlet for the power cord is located directly above the garage door opener.

  3. Unplug the power cord and wait 20 minutes.

  4. Replug the outlet into the electrial outlet.