Frequently Asked Questions

Q: Does the price include set up and delivery?

Q: Do you deliver to other cities?
A: Yes, but once again please be aware that due to rising gas prices and the possible need for an extra truck and labor that travel fees can be high. Please call our office for a current quote.


Q: When do you set up?
A: That depends on how many rentals we have that day. Generally we arrive 1- 2 hrs before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance( unless the party will take place at a park) If this is the case, we will call the Friday before to confirm that someone will be at the party location.

A: No. All inflatables should be clean when you get it. Jumpolines Party Rentals cleans and disinfects after every rental.

A: Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 ft of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.

Q: What about parks? Do parks have electricity?

Q: What payments do you take?

Q: What if we need to cancel?
A: Please check out our policies page for details.

Q: Do you require a deposit to reserve an inflatable?
A: Yes, because inflatables are rented on a first come first reserved basis; we require a $30 deposit to reserve all inflatables. Special arrangements may be made in certain situations, please ask for details.

Q: How big are the jumps?

Q: What about the big jumps? Any special requirements?

Q: What surfaces do you set up on?


Q: Is Jumpolines Party Rentals insured?
A: Yes; we are insured by a $1,000,000 general liability policy.

Q: Do we offer insurance to cover the inflatable?
A: Yes; you may cover any physical damage that may happen while you have the inflatable for an additional price of the package price. This does exclude silly string (NO SILLY STRING!!!) and someone purposely wrecking the inflatable.

Q: Who is responsible for the equipment operation?
A: Jumpolines Party Rentals understands every event is unique in its own way and strives accommodate to the best we can. At each event you may choose to staff it yourself (minimum 1 person per an inflatable), have us staff the entire event, or have 1 staff manager to oversee it. A charge of $15 x hr will be assessed per staff member.


Q:How long does it take to set up an inflatable?
A: On average 15 - 20 minutes per an inflatable.

Q: Can we pick up the inflatables from your place and set the units up ourselves?
A: Yes, you may pickup your games from our facility. We will help you load and unload during pickup/drop-off. We do offer a discounted price if costumer is able to pick up, set up and bring back rental equipment.

Still have a question? Please Call or Write: (801)808-7085.

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