1. Starting May 20, 2020, we will be adjusting 2 columns located in your product feed.

The column “total_delivery_time”will be adjusted to “estimated_total_delivery_time
The column “dispatch_time” will be adjusted to “estimated_dispatch_time

2. NEW COURIER FOR SPAIN AND PORTUGAL: In order to speed up the delivery process vidaXL will be working with the courier Sending. This will take effect staring May 20, 2020.


3. Chat is available within the following time frames: 

12:00-13:00 (GMT+10)
10:00-11:00 (GMT+2)

For order-related questions please reach out to our customer service team b2bservice@vidaxl.com.


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