Q: Does everything really run on green energy?

A: You bet it does! Renewable energy such as biofuels, solar, electric, and sometimes wind power, are used to make all the awesome of this event happen.

Q: Is it really free admission?

A: Sure is! It’s totally free to come onto the Sustainival festival site and enjoy the educational games, actitivies, marketplace and vendors, but fees do apply to ride the midway and purchase food.

Q: What if the weather is bad?

A: We cannot be responsible for weather and therefore we do not offer refunds. Some rides may be closed for your safety if there are unsafe weather conditions.

Q: What should we wear on the rides?

A: Attednees should wear closed-toe shoes and avoid wearing any loose clothing. No casts are permitted on rides without previous approval from the Guest Relations Office.

Q: Do I have to pay to ride with my kids?

A: Every rider is required to have a ticket on each ride.

Q: Are day passes transferrable so I can switch them between parents and children?

A: Day-passes are non-transferrable.

Q: Do you have height restrictions for rides?

A: Check all rides to make sure you are tall enough. We post signs that have the height requirement and any specific guidelines at each attraction. For your safety, we strictly enforce these requirements.

Q: What are the age restrictions for the rides?

A: Children under 2 or under 36 inches are not permitted on any rides. Others must be personally responsible to be in good health and free of conditions that may be aggravated by the rides. Pregnant people are not permitted to ride. There is no exception, including the carousel.

Q: Are dogs permitted on the festival site?

A: Please do not bring your dog to the festival site.

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