Serving Kansas and Missouri
Serving Kansas and Missouri

Residential Roofing FAQ

Below are some frequently asked questions from our customers. If you have a question that isn't covered here, please let us know!

Q: What type of roofing services does Buck Roofing provide?

A: Buck Roofing provides all types of residential roofing and commercial roofing services throughout the Kansas City and Manhattan, Kansas areas. These roofing services include complete roof replacements, new construction roof installation, and roof repairs. Additionally, we install gutters.

Q: What are some signs that I may need a new roof?

A: There are several signs that could indicate the need for a new roof. The signs include missing, cracked, or curling shingles, wind or hail damage, rusted or missing flashing, evidence of leaks or stains on interior walls or ceilings, unexplained mold inside your house, or ceramic granules in your gutter. Additionally, if your residential roof is more than 15 years old, we recommend scheduling a complimentary roof inspection.

Q: How do I know if I need a new roof or a roof repair?

A: If your roof has minor damage or a small leak while the rest of it is in good shape, a roof repair maybe all you need. However, if you see many of the previous signs, or if your roof is more than 20 years old, then a roof replacement is likely the best long-term option. At your appointment, we will inspect your roof and explain your options.

Q: If I have a leak in my roof does that mean I need a new roof?

A: No, not necessarily. While a leak in your roof might indicate that your current roof is failing and needs replacement, this isn’t always the case. In some instances, it may be possible to fix a roof leak with a simple repair or by replacing only a segment of your roof. If you have a leak in your roof, call us and one of our technicians will come out and perform a roof inspection to determine if you need a new roof or just a repair.

Q: What can cause my roof to leak?

A: Most roof leaks are caused by weathering and wind damage to the flashing surrounding the roof, chimney, or air vents. Flashing problems are typically the result of incorrect installation.

Q: How long will it take to install my new roof?

A: The installation duration depends on the weather and how many layers there are to remove on your roof. However, we are typically able to complete a new roof replacement in 2-3 days.

Q: Are all roofs supposed to be maintenance free?

A: No roof is maintenance free, due to the different seasons and the weather that they each bring, natural wear and tear happens.  Also, depending on trees and critters in your area, damage can occur.  Think of a roof like an automobile, in the 20 years of its life, frequent maintenance must be preformed to keep it operating as it should.

Q: We have had a few storms lately, but is it necessary to have a roof inspection when I don’t see any damage or have any leaks?

A: If strong storms has been through the area, we recommend having an inspection. Storms can cause damage to shingles that may not be apparent right away. Some insurance companies have a deadline from date of storm to open a claim, so having a licensed and insured local contractor inspect the exterior of the property and roof for damage after the storm is critical. Buck Roofing would be happy to come to inspect your roof after a storm.

Q: What do I do if Buck Roofing finds damage?

A: Call your insurance company and let them know you want to open a claim for roof damage so they will send out an adjuster to check the property. The adjuster will decide if there is enough damage to pay a claim. Make sure your contractor is present during the inspection. They can walk the property with the adjuster to make sure that nothing is overlooked. Buck Roofing will work with the insurance company to restore your property to its original condition.

Q: Should I go with the lowest estimate to save the insurance company money?

A: Not necessarily, because a company doing the work for the lowest price might be cutting corners or not replacing everything the insurance company is paying for. Additionally, you have the right to choose any company you want. It’s important to choose a local contractor that you trust and has the expertise to work with your insurance company to replace your roof.

Q: Do I have to pay Buck Roofing for insurance claims assistance?

A: No. Buck Roofing will assist you with your claim from start to finish. Our claims management is a complimentary service we provide to all our roofing customers. Buck Roofing will make sure that you are taken care of from the beginning of your claim process. Our staff will work directly with your insurance company to make the claims process straightforward and as stress free as possible.

Q: What if my Buck Roofing roof repair or replacement estimate is higher than what my insurance company estimate, or allowance is?

A: While this is rare, it does happen from time and time. Typically, our estimate should be the same as the insurance adjusters, but it may also be higher when we find items that the insurance didn’t notice or initially approve. When this happens, Buck Roofing will work with you and your insurance to get things squared away.

Please Note:

It is illegal for a homeowner to profit from an insurance claim, and it is illegal for contractors in Missouri to offer to pay a homeowner’s insurance deductibles on a claim. If a contractor tells you otherwise, they may be committing insurance fraud.

Have More Questions?

Contact Buck Roofing today and we’ll help you understand the insurance claim process in detail before you call your insurance company. Buck Roofing & Construction is Kansas City’s premier roofing contractor who specializes in wind, hail, and storm damage to your roof.

When dealing with thousands of claims per year we get a lot of questions, so feel free to reach out to Buck Roofing with any roofing questions.