The 5 essential Slack channels you didn’t know your team needed

Ideas for improving communication and culture

Slack 팀이 작성2017년 11월 30일Pete Ryan의 일러스트

Every Slack workspace starts with two channels, #general and #random, and can grow from there. In the past, we’ve talked about the importance of channel naming conventions, which go a long way in helping teams improve their organization, discoverability, and transparency.


1. All aboard!

For any office of more than a handful of people, consider renaming your #general channel to #announcements, and reserve the channel for critical information everyone should know. Is the office water getting turned off for an hour at 10AM tomorrow? Are health plan selections for next year due this Friday? Is it time to RSVP for the company holiday party? Post it to #announcements so everyone knows immediately.

It’s great to create a policy for this too. Ask everyone to star the channel so it’s top of mind (and app). Consider limiting posting rights to only Slack admin accounts, or discourage people from posting unless it’s a company-wide announcement. Ask people to shift water cooler talk to #random or other socially focused channels designed for banter.

2. Ask them anything


It creates a space where employees can ask their most senior colleagues anything and helps foster a transparent workplace culture as executives answer honestly. Last year, we asked on Twitter if anyone else did this and the positive replies included teams from a variety of different industries, ranging from household-name media properties to dozens of small businesses.

3. Instant feedback

Slack gathers feedback inside the company in a couple of ways. One is a #features channel where anyone, regardless of their role, can suggest a new product feature, explain what problem it solves, and why they want to see it built. Product managers hang out in the channel and can ask follow-up questions and estimate how long it would take to build.


4. Interest and social groups



5. Chain reactions

Though the title of the Reacji Channeleris a mouthful, it does one thing really well. It reposts any message with a specific emoji reaction into a specific channel. In other words, if you create a channel and feed it messages with the reacji channeler, it can become a one-stop shop for specific information and powerful workflows.





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