As a leader or business owner, you've probably heard all about how you must master the art of communication. It's an element that can't be overlooked, especially if your goal is to forge a healthy and sustainable company culture.

And while we're well-versed in the importance of clear and open communication, very few of us were taught what it actually looks like.


1. Embrace silence.

Especially for extroverts, silence during social interactions can feel like a problem -- or even downright scary! But in today's fast-paced world, it is crucial that we let ourselves and our team members breathe. When we allow for moments of silence without feeling a need to fill them, we become more present, more discerning. Ideas can flow easier, and decisions can be made without pressure. 

2. Create active participation.

Many people shudder at the idea of speaking out in public. In fact, public speaking is said to be the biggest fear most people have (yes, even above death). While the Western world has taught us in many ways to be passive consumers, this participation style doesn't help us in the workplace. You don't have to push yourself into a huge public speaking event to practice creating active participation. Simply start with the situations you're regularly in: Ask questions, share, and get people talking about what interests them.


3. Be yourself.


4. Tell your story.




5. Know the language of appreciation.

Psychologist and philosopher William James said, "The deepest principle of human nature is a craving to be appreciated." In 2017, Gary Chapman and Paul White wrote The Five Languages of Appreciation in the Workplace, revealing how the same patterns that enhance romantic relationships apply in different ways in the workplace (receiving or experiencing gifts, quality time, words of affirmation, acts of service, and physical touch).


Holman urges us to remember this: What's in it for them is also what's in it for you. When they win, you win. This is how we build teams, workplaces, and greater communities of people who are All In.