1+ months

Document Agent I

Cox Automotive
Wilmington, OH 45177
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*Primary Location: *3268 Progress Way, Wilmington, OH, USA
*Division: *Cox Automotive
*Job Level: *Individual Contributor
*Travel: *No
*Schedule: *Full-time
*Shift: *Evening Job
*Requisition Number: *208402
*$1,000 Sign-On Bonus after completion of 90 days with Dealertrack for offers of employment through 4/3.*

*The schedule for the position is 2:30PM-11:00PM.This position is with the Release Department.*

*Document Agent*

If the job title Document Agent puts you in the mindset of a secret agent, fending off villains as you deliver a top-secret brief to HQ in your fancy sports car, wellthis is SORTA like that, but not. Cox Automotives *Document Agents* are responsible for handling all incoming and outgoing documents to support the business operation goals and service levels. So, its like we took the jobs of processing agent, clerk, customer service, and sales support specialist and used some magic mixology (shaken, not stirred) to create a job even a secret agent would envy.

*What Youll Do*

Your mission, should you choose to accept it, will involve the following not-so-secret responsibilities:

Youll handle all incoming and outgoing documents accurately and efficiently.

Youll receive, sort, scan, batch, validate and release documents.

Youll enter data and operate mail equipment.

Youll provide world-class Cox customer service to internal and external

customers, exceeding their expectations.

Youll be a great teammate: balancing team and individual responsibilities,

respecting others' viewpoints and putting the success of your team above

everything else.

Youll follow company rules and procedures, and make sure that your

tasks are completed on time, every time.


*Whats In It For You?*

Since youre literally delivering for us, we plan to deliver for you as well! It all

starts with *competitive pay *and generous incentives. Cox also provides

compensation perks such as a 401k + company matching, comprehensive

medical benefits, tuition reimbursement for academic pursuits, adoption


insurance (cool, right?) and much more.

Your gig supports a lot of people, and youll have people supporting you as

well. In fact,* youll work in a culture that truly values your role* and you

asa person. We get that recognition is important, and Cox works to uplift and

celebrate those who help make us successful every day.

*Boundless career opportunities.* From the mailroom to the call center to



automation and greener modes of transportation to sustainable farming

andclean energy. Well support you on your journey through the oodles of

opportunities at Cox.

*Become a part of a movement for good* at a company making bold social



working, because youll be a part of growing the good in the communities

where we work and live.

*Who You Are*

You dig details, and love being in a groove with a steady routine. Youre as comfortable with repetition as a drummer in a cover band. The idea of a consistent stream of work in your inbox doesnt freak you out. In fact, it kinda fuels your ambition.

Youre at ease with people, generating conversations to understand their needs and to express your own to get the job done. You also know your way around computers and data entry, and are willing to learn more to up your game to the next level.

Youre comfy with the rigors of a job that requires being on your feet a lot, and can navigate your way around a mailroom.

Most of all, you love doing work that makes people smile, and always strive to deliver your best.



High school diploma, GED, or equivalent work experience.

Ability to perform routine and repetitive work.

Detail orientated with good organizational skills.

Good communication skills.

Ability to adapt to fast-paced, high volume environment.

Basic computer skills.

Ability to work some Saturdays.

Data entry skills required for verifying documents: 50 WPM or 15,000 KPH.


Basic MS Office and Excel experience.

Familiar with mailroom equipment, processes, and shipping software.

Imaging software experience.

State abbreviation knowledge.

*Physical requirements:*

Ability to stand, bend, reach, pull and climb step ladders for long periods of

Ability to lift or push up to 40 lbs.

Ability to tolerate excessive loud noise.

*Who We Are*

*About Cox Automotive

About Cox*

*Come join Cox and make your mark today.*

Who We Are
*About Cox Automotive*

*About Cox *
Posted: 2021-02-04 Expires: 2021-04-08
Sponsored by:
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Document Agent I

Cox Automotive
Wilmington, OH 45177

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