Privacy Statement

1. Section 1 - Data Protection Prinicples


GDPR states that the personal information we hold about you must be:

  1. Used lawfully, fairly and in a transparent way.
  4. Accurate and kept up to date.
  6. Kept securely.

2. Section 2 - Information We Hold About You And Why


When you make a purchase from our store, and as part of the transaction or when you sign up to the newsletter, we will collect, store, and use the following categories of personal information about you:

  2. Your computers protocol (IP) address. This will be collected when you browse the store online.

We process the above data for appropriate lawful bases as follows:

Provision of services. The completion of a contract to purchase outdoor goods such as clothing, footwear, accessories or equipment; Provision of marketing further information. We undertake marketing activities therefore we have carried out the following steps to ensure that when we do so we are complaint:

  1. We have checked that consent is the most appropriate lawful basis for processing.
  3. We ask people to positively opt in.
  4. We tell individuals they can withdraw their consent.
  5. We ensure that individuals can refuse to consent without detriment.

Recording consent


We will not share your data, other than with the necessary 3rd parties such as credit card companies, postal organizations and if there is a legal requirement. We will also not hold or transfer your data outside the UK.

We will normally hold personal data for no longer than 12 months unless there is a legal obligation to hold it for longer.

3. Section 3 - Consent

How do you get my consent?



How do I withdraw my consent?


Bollin Group
3 Bailey Court
Green Street
SK10 1JQ

You can also withdraw consent using the “unsubscribe me” button which is included at the bottom of every marketing e-mail which we send you.

4. Section 4 - Disclosure


5. Section 5 - Website

Our website is provided to you by an ecommerce or content management system and hosted on a purpose-built secure server, behind a firewall. Your personnel information is stored and secured within our business systems on purpose-built servers situated behind a firewall.


We will keep and process your personal data only for as long as is necessary for the purposes for which it was collected in connection with your relationship with us, unless we have a legal right or obligation to retain the data for a longer period, or the data is necessary for the establishment, exercise or defence of legal claims.

Payment Methods:

Shopify Pay






Where our Payment Service Provider is Opayo (formerly Sage Pay & Protx) (the largest independent payment service provider (PSP) in the UK and Ireland).







You may also want to read Opayo’s Privacy Policy.


Where we accept payment via PayPal this is secure and fully PCI compliant. We have no access to your credit or debit card information via Paypal.

If you have a specific question about PayPal’s collection, use, storage, disclosure and protection of information, please review the PayPal’s Privacy Policy.

Secure Trading

Where we accept credit and debit card payments via Secure Trading this is a fully certified PCI DSS level 1 payment service provider. If you would like to learn about how Secure Trading protects your personal data, please review their Privacy Policy.

6. Section 6 - Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us (eg postal services). However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.







7. Section 7 - Security



8. Section 8 - Cookies

What is a Cookie?

A cookie is a small data file stored by your web browser on your computer or your handheld device. Some cookies are essential for the website to work, for example remembering what you have in your wish list or basket when you return to our site. Cookies are useful because they help us to provide you with relevant information. They also allow us to recognise your computer (but not specifically who is using it) when you access our website and to improve the usability and performance of our website.

Types of Cookies

1. Session Cookies

Session cookies are deleted after each 'session'. For example, when you are browsing a website, it will remember you for the duration of your visit, but the cookie will be removed from your computer as soon as you close down your internet browser. Without a session cookie, every time you open a new web page the web server where that page is stored will treat you like a completely new visitor and items placed in your shopping basket will disappear by the time you reach the checkout. These are used to show your recently viewed items, for us to understand how the site is used or where there may be issues.

2. Persistent Cookies

Persistent cookies remember you for a set period of time unless you delete your cookies within this period. On your first visit to our site it will be presented to you in a default manner. Over time, the version of the site you see may change, as persistent cookies remember items you have viewed, preference changes you have made, or whether you logged into or out of your account while browsing. Here is a list of the different types of cookies we use and why we use them.

3. Turning Off And Deleting Cookies


For more detailed information about the cookies used on this website click this link.

9. Section 9 - Age Of Consent


10. Section 10 - Changes To This Privacy Statement


You have a duty to inform us of changes to your personal data as it is important that the information we hold about you is accurate and current. Please keep us informed if your personal information changes during the period your data is held by us.


Questions And Contact Information


Alison Freeman
Data Protection Co-ordinator
Bollin Group
3 Bailey Court
Green Street
SK10 1JQ