Frequently Asked Questions

Isn’t the website just about a bunch of whining?

The website offers a number of benefits. For example:

  • It offers entertainment by providing interesting and sometimes humorous stories about people’s experiences.
  • It allows all parties – passengers and flight crews – to contribute stories, thereby enhancing communication by enabling people to see things from each other’s perspectives.


Isn’t the website unfairly beating up on the airlines?

People are justifiably frustrated with the state of air travel these days. To be fair, many of the things the airlines are criticized for are matters that are beyond their control, such as security, governmental regulations, and efforts needed to stay in business. But the airlines can do a much better job seeking consumer satisfaction, treating people with dignity, communicating, and improving the organization of operations.

Many if not most of the stories are about passengers, not about problems with the airlines.

The website allows both passengers and airline personnel to contribute stories and commentaries and post comments about them.


Can you assist me with my problem with an airline?

We’re a site where people share stories about their flying hell experiences; it’s all about the story. Please consider contacting a consumer advocacy website if you’re seeking compensation or reparation.




But you really don’t need to make this stuff up. The most amazing things happen on airplanes. For example, one story submitted to the website was about a flight out of Miami in which a woman with wild eyes and who acted jittery started ranting gibberish and had green foam expelling from her mouth. The flight crew ignored the matter as though nothing was happening. Understandably many would assume that the story was made up. However, it was entirely true and was experienced by Flights From Hell’s owner himself who wrote about it and published it as the website’s first story (Spewing Green Liquid).



The incredible variety of experiences that people have had while flying.


The stories have prompted many of those posting comments about them to relate anecdotes about their own experiences, and to offer advice on how to navigate the intricacies of commercial air travel.


Any advice for those seeking to avoid a flight from hell?

Arriving at the airport early, ensuring that enough time is provided to catch a connecting flight, having lots of patience, and being nice to others will go a long way towards avoiding a flight from hell.


 Where does the website originate from?

The home base for Flights From Hell and its sister site, Dinners From Hell, is in the Tampa, Florida area.


Where is my story?

Your time and effort writing a story are greatly appreciated. Stories are generally reviewed and published in the order in which they’re received. If a lot of stories have been received (as hundreds were when CNN’s Mr. Poopy Pants article was published in 2009), it might take a while before your story is published.



Occasionally submitted content isn’t published. Reasons have been because it wasn’t written as a story or a commentary, was off topic (not a flight from hell), or required too much editing. Also, some submissions haven’t been posted because they weren’t written in an interesting, compelling, or entertaining manner.


You’re welcome to inquire about your story by sending an email to