1. Structured (b), (d), (e), (h) and (i). Unstructured (a), (c), (f), (g).
  2. A group interview where the researcher asks the group to discuss certain topics and record their views.
  3. (a) Both are cheap and quick; can survey large numbers; are suitable for collecting factual information; can quantify results easily; are reliable.
  4. False.
  5. By asking ‘leading’ questions; by their facial expression, body language and tone of voice.
  6. Where the respondent seeks to win approval by giving answers that present them in a favourable light.