Your Toysrus Complaints, Resolved.


Toysrus Complaints Made Easier

If you're having problems with a Toysrus product or service and want to make a complaint then use to take your complaint to a Director for rapid response. Complete our easy form on the homepage to send your complaint straight to a decision-maker at Toysrus and get an answer. fast tracks your Toysrus complaints to Directors for effective resolution takes your complaint to a Director at Toysrus for action then monitors it through an advanced tracking system, sending regular reminders and making calls to ensure the issue is not forgotten. When there's still no response from Toysrus, your issue is escalated to the CEO and tracked, keeping you informed at all times. If there's no reply from the Toysrus CEO, our experienced monitoring team immediately take over, making calls and/or writing letters to the Toysrus executive office to find out why there has been no response to your Toysrus complaints. Once they've established the problem, the team resubmits the case to Toysrus for you and continues monitoring it.

The team are persistent and determined to ensure your Toysrus complaints get resolved.

Save time and trouble is an independent service that will handle your Toysrus complaints for you. We personally create high-level dialogues with people at Toysrus who can understand your problem and promptly authorize suitable action to provide satisfaction.


How to Complain Using

How it Works

Describe your complaint with our helpful prompts

Add documents and/or photos

We take your complaint to a Director for an answer

We follow up, send reminders and make calls

100% Satisfaction Guarantee

How helps to resolve your Toysrus complaint

You've got a complaint

What's your complaint?

Upload documents and/or photos. 

How would you like it resolved?

We take it to a Director

Forget call centers and employees that can't make decisions


You get an answer

Your issue is tracked and you are informed of all progress

Reminders are issued by email, post, fax or telephone.

Customer Reviews


100% would use again.

Amanda J.


Job well done!

Melinda T.

Why Complain?




"I don't know how to complain!"
"I don't know who to contact!"
"It's too time-consuming!"
"It's not worth the effort..."

