FAQs in this section
What are Articles in Vtiger CRM?
How are Articles better than FAQs?
Is the Articles module available for the Sales Starter edition?
Is the Articles module available by default in the CRM?
How can I install the Articles module?
Where will my articles appear after publishing?
Can I change the appearance of the Help Center from the Articles module?
How can I create an article?
Can I see how my article will appear on the Help Center before publishing?
How can I add an article from the Cases module?
How can I create an article using Quick Create?
In which status should I create my article?
Will my customers view my articles if it is in the Draft status?
Should I meet any pre-requisites before I create an article?
How can I add external links to an article?
How can I save the changes made to an article?
What is the Card View in Articles?
What can I do in the List View of the Articles module?
How is the Article's Summary View different from other modules?
Can I add a brief introduction to an Article?
Can I import Articles from my system to the CRM?
How can I export the articles from the CRM?
How can I print an article?
How can I change the template of an article?
Can I see how many views have been recorded on my article?
Can I see the rating of my articles?
Is it mandatory to install the Articles extension?
When I click the Do button from Articles' Summary View, it is not showing anything. Why?

How can I add screenshots to an article?

Follow these steps to add a screenshot to an article:

  1. Click the Main Menu.
  2. Go to the Support tab.
  3. Select the Articles module.
  4. Open an article. The article's Summary View opens.
  5. Click the Image icon provided in the editor’s toolbar. 
  6. Click the Upload tab.
  7. Click Choose File to browse and select for the image on your local computer.
  8. Click Send it to the Server.
  9. Click OK.
  10. Specify image properties such as the alternative text, height, width of the image, alignment, etc.  in the Image Info tab. (This is an optional step.)
  11. Click OK.

The screenshot will be added to the article.

To know more about Articles, click here.
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