How can we help?

The value of the pre-authorisation hold varies depending on the rental country, the rental location and the rental conditions.

To find out more about the amount and the possible exceptions or conditions of your pre-authorisation hold, please select your rental country from the below table:

France Germany Italy Spain
UK Norway Sweden Portugal
Belgium Denmark The Netherlands Switzerland
Austria Poland Ireland Croatia

If the country you are planning to visit is not in the above table please visit our Location Specific Terms and Conditions for your country of rental.  The applicable information is generally listed under the "ID Requirements" or "payment options" sections.

If you have already rented and have additional questions regarding the pre-authorisation or its release, you can find more information here.


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