Initial Visit

Do you charge for an initial visit?

No. It is our gift to you and a courtesy to your family dentist.  We want to educate you on the importance of a beautiful, healthy smile! There may be a co-payment for X-rays and other diagnostic procedures.

At what age do you start seeing patients?

As a rule of thumb, we like to evaluate young patients after the 6-year molars erupt and the front permanent teeth just start to appear. This is usually around age seven or eight.

Why do you evaluate patients so young?

The purpose of early evaluation is to inform and observe more than to start treatment. At this early age, the eventual needs may be identified and discussed. A small percentage of this young group may need some form of early intervention. Habits are evaluated, medical issues are discussed and an observation schedule is arranged.

How long will the first visit take?

The first visit can last anywhere between 45 minutes and 1 hour, depending on how ready the patient is for treatment. We may just do a visual exam and explain the situation or we may suggest one or more dental X-rays and complete diagnostics including digital scans of the teeth with photographs.

Do you take patients transferring from out of town?

Absolutely! We handle a patient transferring into our office from another city just like any new patient. We gather complete diagnostic records to show the current status and propose treatment to complete the work that has been started. Unlike most practices, we do not ask for a large down payment but merely assess a monthly fee to complete the treatment in progress.

Do you have any adult patients?

Of course! A growing percentage of our patients are adults. In fact, nearly 25% of all of our patients are adults. New, more cosmetic appliances are making adult treatment much more comfortable and convenient.

What is the difference between an orthodontist and a dentist?

An orthodontist is a general dentist that has had at least 2 additional years of full-time training in orthodontics resulting in a nationally accepted specialty certificate. The orthodontist then limits his practice to straightening teeth and dentofacial orthopedics. Visit www.aaoinfo.org to learn more.

Can I make all my appointments in the afternoon after school and late in the day?

In order to have early and late appointments available for the majority of patients, some procedures need to be accomplished between the hours of 9 and 3. We will do our best to work with your schedule and accommodate your family needs!

Do you see patients for emergencies?

Yes, our contact information for an emergency can be found by calling us at 864-486-1888.


Can we make payments?

Yes. Whether or not you have insurance or a dental plan, we will structure a convenient payment plan that will allow you to pay for necessary services over a period of time that usually coincides with your treatment plan.

How do you handle insurance?

After verification of coverage, we will agree to bill and collect from an insurance carrier. However, we ask patients to understand that if coverage ceases or changes, the patient is still responsible for the agreed upon fee.

Do you take credit cards?

Yes, for your convenience we accept Visa and MasterCard.

Do you have direct debit?

Yes, we have arrangements for direct debit, credit card posting, as well as payments over the phone.

Do you charge interest?

No we do not – we let the bank handle those type of transactions.

Do you give family discounts?

We have special programs and fees for multiple patients from the same family.  Ask us more about our family care program.

Types of Treatment

What is Phase 1 Treatment?

Phase 1 treatment is delivered early and before all permanent teeth have erupted. The purpose of this early care is to start correcting harmful malocclusions that may be more difficult to correct later. Phase 1 treatment does not eliminate the need for conventional orthodontics done during adolescence. Examples of phase 1 treatment include correcting individual tooth or jaw crossbites, tongue or thumb/finger habits, and severe underbites and overbites where function, esthetics or psychological concerns are identified.

What is phase 2 Treatment?

Phase 2 treatment is “conventional orthodontic treatment”. It may begin when the last baby teeth become loose and continue until the 12 year molars have been evaluated or straightened. This treatment usually lasts between 2 and 3 years.

How do I know if Phase 1, 2 or both type of treatments are necessary?

An early visit is suggested. About 20 to 30 percent of young patients may benefit from phase 1 treatment. Most other patients are observed until the appropriate time to initiate care.

Does early treatment ensure a better result?

Not always. Experience and research shows that early treatment achieves meaningful goals, but the quality of the result is determined at the end of care. For this reason, we do not encourage early treatment unless significant benefits can be achieved.

Moving of Teeth (Mechanics):

I need to be pre-medicated for the dentist. Do I need to take my medicine for the orthodontist?


How long do braces take?

Complete treatment can usually be accomplished in 2 years of active tooth movement. Sometimes, this active movement is divided into two or more periods of time with a rest of 6 to 18 months in between. (See phase 1 and 2 treatment above).

How do braces work?

Quite simply, crooked teeth are gradually moved into desired positions by taking shaped wires and attaching them to brackets on the teeth.

Do you use recycled braces?



Do retainers need to be worn after braces?

Yes. Retainers are worn full-time for about 9 months followed by nighttime wear indefinitely.

Why do teeth get crooked after wearing braces or aligners?

Teeth move throughout life whether you have worn braces or not. It is part of the natural aging process. This is why retainer wear is recommended indefinitely to maintain your orthodontic results over your lifetime.

How about retainers glued to the back of the teeth?

For most patients, permanent retainers are attached to the back of the lower teeth to keep them in place. This requires special hygiene procedures and regular recalls to the family dentist.

Wisdom Teeth (Third Molars):

Do wisdom teeth cause teeth to get crooked?

Research has shown this not to be true. However, we always recommend monitoring eruption of the wisdom teeth to determine if and/or when they should be removed.

Why do wisdom teeth need to be removed?

Wisdom teeth do not cause crooked teeth, but they can cause gum problems, swelling if impacted, and trap food below the gum tissue causing infection. They are much more difficult to clean and you don’t really need them to chew your food! It is much easier to plan for their removal rather than having them removed under emergency conditions.

When is a good time to have wisdom teeth removed?

The best time, according to oral surgeons, is when approximately 2/3 or so of the root is formed. Typically this occurs around age 16-17 for females and 18-19 for young men.

Temporomandibular Disorders (TMJ)

Can braces or orthodontic treatment treat or cause TMJ problems?

Scientific literature has documented that there is not a direct link between orthodontic treatment or occlusion and TMJ disorders. Problems with TMJ can be present or absent in the presence of all types of good and bad bites.

Health Impact

What are the health benefits of wearing braces?

Orthodontics helps to improve the comfort of the bite, make it easier to brush and floss your teeth for good dental health, and many times helps to balance the facial musculature. The positive self-esteem benefits are immeasurable.

How do enlarged adenoids and allergies affect braces?

Mouth breathing, as a result of enlarged adenoids or tonsils or allergies, may cause your upper and lower jaws to grow apart and elongate facial form during growth, resulting in crowding and often narrow dental arches.

How does a tongue thrust or low tongue posture affect braces?

The effects are similar to enlarged adenoids. Plus, the pressure on the front teeth from the tongue thrusting can increase dental protrusion and spacing.