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Berne’s Transactional Analysis

Berne’s theory of Transactional Analysis (TA) describes the state of mind (ego) that a person is in when they give or receive a message.  Berne identified five patterns of behaviour that stems from those ego states.  Understanding the behaviours and how to respond helps the user to become a more effective communicator.  Really useful for anyone in a client facing position.

Feel free to request the templates

1. Recognise the Berne’s descriptions of the Ego States

Transactional Analysis Image.001

2. Consider those with whom you need to communicate

3. Determine their ego state and how you usually respond

4. List an assertive move to shift to an adult to adult communication state

Transactional Analysis Template.001



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