Indebted lives: the complexities of life in debt

A major study on the over-indebted population in the UK launched today by the Money Advice Service reveals what people living in debt need from advice services.

The two reports provide a deep understanding of the different attitudes, and behaviours demonstrated by eight different groups that make up the over-indebted population.

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This report describes the eight different segments that make up the over-indebted population and suggests what each of these groups need from advice services.

This report looks specifically at the attitudes, knowledge and behaviours of the 8 individual segments within the over indebted population. It sets out to help improve our understanding of how the debt advice sector can increase the take up of advice and better engage individuals through the process.

A set of characteristics for each of the eight segments and maps showing where each group lives across the UK can be download below. The grand index and full data including the question sets used by Public Knowledge in the survey can also be downloaded below.