Remove virus (Virus Removal Guide) - Free Instructions virus Removal Guide

What is virus? virus – an annoying adware that disturbs users' browsing sessions with persistent ads virus is a potentially unwanted program that affects Google Chrome and other browsers virus is a potentially unwanted application[1] that gets into users' machines via software bundling. Although in some cases users might be redirected from other questionable websites, those who encounter ads continually most likely have their computers infected with an adware program. Besides intrusive ads on Google Chrome, Internet Explorer, Mozilla Firefox or Safari browsers, the PUP also tracks users' browsing activities and might slow down the operation of the device.

Name virus
Type Adware
Function Asks to allow notifications and then displays intrusive ads that cannot be stopped without adware deletion
Main dangers Malware infection, loss of money, sensitive data disclosure
Distribution Software bundling, questionable websites
Symptoms Modified browser settings, increased amount of advertisement even when the browser is closed, redirects to questionable sites, computer slowdown, etc.
Elimination Use ReimageIntego for a quick solution

Whenever users are redirected to website, they are asked to allow notifications from the site – “If you are 18+ tap Allow.” Those who proceed will be plagued by continual pop-ups, video and audio ads, in-text links, banners, offers and other forms of advertisements. The unwanted application also modifies the browser's settings to prevent users from seeing notifications, even when their browser is closed.

To regain normal operation of the browser, you must remove virus as soon as possible. Because the PUP modifies various parameters within the system and leaves traces after, you should scan your computer with ReimageIntego. This software will eliminate all the elements left by an adware program.

Intrusive ads might lead users to legitimate websites, although, in most cases, users will be redirected to shady domains. For example:

  • Tech support scams;[2]
  • Survey scams;
  • Bogus software downloading websites (scareware);
  • Malicious sites

Tech support and survey scams usually trick people into installing software they don't need, disclosing personal information (such as email, name, address or even credit card details), or subscribing to useless services (music streaming or similar). Data loss might lead to identity theft or stolen money. That is why this application is called virus – it can and eventually will lead to dodgy sites.

Additionally, users can be redirected to hacked or malicious websites, where JavaScript can automatically inject malware. This is especially prominent for users who do not update their software regularly, as this type of infection looks for software vulnerabilities. Thus, never click on anything that is displayed on suspicious websites and proceed with virus removal. is an adware program that gets into users' PCs via software bundling and displays intrusive advertisements

Be careful when installing shareware or freeware

Software bundling is one of the most successful marketing campaigns and often used by freeware and shareware developers. Unfortunately, this technique, although legal, is not entirely fair, security experts[3] agree. That is why adware and other PUPs are often called “legal malware” by IT professionals.

Software bundling is so successful because not many computer users are aware of it. They often download programs from unknown sources and merely skip the crucial steps during the installation. Thus, it is vital to be attending during the process. That means not rushing the process and carefully reading installation instructions.

In most cases, the optional components are hidden in Advanced or Custom settings, which most users tend to skip and opt for Recommended/Quick option instead. Thus, always select Advanced mode and eliminate all the pre-ticked boxes and only then finalize the installation.

Remove virus in a few simple steps

Fortunately, removal should not be too complicated, as it does not modify system files in any way. However, browsers might be a problem, primarily if the virus stayed on your computer for a prolonged time (note that adware can install browser extensions, toolbars, scareware, add-ons and other useless software without your consent).

Therefore, we recommend you remove virus using security and repair software. Simply pick one of the options below, install it and bring it up to date. Then, run a full system scan.

Alternatively, you can also try to eliminate virus manually. For that, use the step-by-step guide below. This way, you will not have to download and install additional software. However, if you are not that good with computers, you should stick to professional software.


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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
Alternative Software
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Getting rid of virus. Follow these steps

Uninstall from Windows

To remove virus from Windows, follow these steps:

Instructions for Windows 10/8  machines:

  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.


  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

Get rid of the PUP the following way:

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.


  1. Select Go > Go to Folder.

Remove from Microsoft Edge

To makes sure that all the traces are gone, you will have to reset MS Edge:

Delete unwanted extensions from MS Edge:


Clear cookies and other browser data:


Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  3. Select Details tab.




Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  2. Select Add-ons.

Reset the homepage:

  2. Choose Options.

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…

Reset Mozilla Firefox


  1. Open Mozilla Firefox browser and click the Menu.

Remove from Google Chrome

Delete malicious extensions from Google Chrome:


Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.

Change your homepage:

  1. Click menu and choose Settings.

Reset Google Chrome:


  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…


  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.


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Alice Woods
Alice Woods - Likes to teach users about virus prevention


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