FAQ - Esmi & Skin

Can I buy products without a skin consultation?

You can, but in all honesty - it's a waste of money if you're not making educated decisions.

Why does a skin consultation cost extra?


A skin consultation is $50, and is redeemable on any purchases you make on the day.

The reason I charge for this, is because I spend 30 minutes with you to get a proper understanding of your current routine, your skin goals, what you're willing to commit to, your lifestyle, and your budget, among other things. 

At the end of the day, you're paying for my time and expertise, and in return I'm giving you personalised recommendations and holding you accountable to sticking to your routine to get results. 

I've met far too many people who have made skincare purchases based on generic advice, and they've wasted their money on products that aren't best suited. 

Can I pop in to top up my products?

You can book a click and collect after making a purchase via my online store.

If you have already had an initial consultation, you can book a complimentary follow up consultation if you need some more advice about adding new products to your routine. 

I have a question about something else.

If you can't find answers online, you can request a callback or we can catch up over a coffee - I just ask that you click here to book a time.