Connex Functionality FAQ

For Connex for QuickBooks Online, how do I change the sync interval?

Syncing speeds for Connex for QuickBooks Online

How fast can I sync orders to QuickBooks Online?

Our pro plan offers a one hour sync and our super plan offers a 15 minute sync. Connex cannot sync in real-time, but we can speed up the sync. For up to date information, visit our pricing page.

How can I upgrade?

Here are the steps:

  1. Login to Connex.
  2. On the top right, click your name.
  3. Click upgrade plan:
  4. Choose change plan.
  5. Choose a our super or ultra plus plans.
  6. On the left, click dashboard.
  7. Click manage.
  8. Expand sync direction.
  9. Expand settings:
  10. Change the sync interval.
  11. Click save settings.



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