iCharity Related FAQs

What is iCharity?

iCharity is non-profit organization established to promote charity in India. Many NGOs in India are doing exemplary work but lack of effective channels through which they can communicate their cause and raise funds. At the same time, many individuals prefer contribute to NGOs where the funds are spent efficiently, effectively, and for their intended purpose. iCharity aspires to bridge the two by screening the NGOs for their authenticity and provide a platform to showcase their work while providing an easy payment option for those who want to donate.

How does iCharity enlist NGOs?

iCharity conducts thorough screening of NGOs that are listed. Few basic criteria are as follows;

  • NGO must be registered as a non-profit organization
  • Organization must be working in the identified sectors.
  • Organization must be ready to provide prompt feedback.

Apart from the above the NGOs are evaluated for their project implementation, financials, performance and governance as per the iCharity NGO assessment methodology.

Why iCharity donation?

iCharity uses the services of CCAvenue, the payment gateway service provider to facilitate online donations. Currently, the service provider charges anywhere between 1.5% - 4.0% of total donation amount as transaction charges for credit cards and debit cards, netbanking etc. In order to ensure that no additional burden is on the NGOs, you are requested to provide additonal donation to cover these charges so that the NGO’s get the full Gross amount of donations.

The remaining amount is used to reinvest in resources, technology, administration and marketing initiatives for the benefit of you and the NGOs. iCharity shall always strive to bring greater efficiency in the entire chain of operations and progressively reduce the cost of funds.

What are tax benefits for the donations I made through iCharity?

All the NGOs listed in iCharity are registered under section 80G of Indian Income-tax act. Hence all your donations are eligible for

  • 50% deduction under section 80G of IT Act
  • 100% deduction under section 35AC of IT Act (only for specific projects e.g. prime ministers National Relief fund)

You should also note that donation in cash is only eligible for tax deductions. Any donations made in kind such as clothes, food etc is not eligible for tax deduction.

Why iCharity as there are other organizations doing similar activity for NGOs?

Even though there are multiple organizations involved in online/offline fundraising activities, we at iCharity believe that there is a huge untapped segment of Individuals, Corporates etc, who are willing to donate their time and money to social causes, if they are provided with the opportunity to do so. And also there are many voluntary organizations are unable to showcase their work in the social sector and reach out to donors due to lack of a credible channels. iCharity will work in collaboration with various NGOs to leverage a variety of aspects of charity to bring in something new in fund raising.

Why shouldn’t I donate directly to an NGO?

Few reasons why donating through iCharity is beneficial for you:

  • Most NGOs who are doing good work in social sector does not have the means to reach a large number of people.
  • iCharity has enlisted number of NGOs working in different sectors; you can go through a large set of causes and donate to your favorite cause.
  • iCharity enlists only NGOs who are doing good work and are efficient. Hence you can be assured that your money is put to good use.
  • iCharity will ensure that the NGO will provide a feedback report within a reasonable period freeing you from any apprehensions about your donation.

Is my donation eligible for TDS?

No, clause 5.4(19) G of CBDT circular 1/2010 dated 11/01/2010 states that while deducting TDS from the salary , the employer need not consider 80G payment of the employee. However, the employee can claim the tax benefit of the donation in his income tax returns separately.

What are the documents required for claiming tax benefits?

The document required to be submitted for claiming tax benefits are,

  1. Stamped receipt issued by the recipient organization(NGO) with the mention of registration number under 80G provided by income tax
  2. Photo copy of the valid 80G certificate of the organization.
  3. For the individuals who donated through payroll, the certificate will be issued in the name of the employer and the tax benefit can be claimed after producing the certificate (provided by the employer) which states that the donation is actually made from employees salary account

Please note that the donations should have been made in the same year in which the deduction is sought.

Is there any limit for tax exemption on my donations?

If the aggregate of sums donated is more than 10% of the adjusted gross income, the excess amount ceases to be entitled for tax benefit.

How do I choose a cause for donation?

Please visit iCharity website and go through the causes taken up by iCharity and details about the NGOs responsible for the cause. Pick any cause you like support and inform your choice to HR/admin/us atpayroll@icharity.in.

What should I do if my employer currently not a part of iCharity Payroll Giving program?

You may write to us at payroll@icharity.in by providing the following details about your employer.

  • Name of the company:
  • Company Address:
  • Name of the contact person: (From HR/Administration who looks after CSR activities)
  • Contact Number:
  • Contact email:

I would like to donate regularly is there any alternative for payroll giving?

Yes, iCharity has a monthly giving program for those who want to donate regularly. For more information please click here.

How do I know that iCharity have received my donation?

You donation is important to us. You will receive a welcome mail once you join our program. And you will also receive a thank you mail for each donation you make apart from the feebdback report which you will receive at the end of donation cycle.

Is my donation through payroll giving is eligible for TDS?


Is it possible to change the cause I am supporting?

Yes, at any time. You may inform your employer as well as us (payroll@icharity.in) about your change. Please note that regular donations are hugely beneficial for NGOs, so try not to change your support cause too often.

How long it will be before my donations reach the end user?

After deducting the donation from your salary, your employer will send the amount iCharity. After receiving the amount, we will consolidate all the donations received from other companies and send it to the respective NGO. Depending on the size of donation (i.e. amount accumulated) we will route the donations to concerned NGO in 15-30 days of time.

How do I increase or cancel my donation?

You can increase or cancel the donation at any time. Since your payroll department is responsible for the monthly deductions taken from your salary, you may notify them to increase or stop donations.

I want to set up iCharity Payroll Giving for my employees, how do I get started?

If want to set up the Payroll Giving for your employees, please write to us at payroll@icharity.in or contact us at 0124-4986-696. We will guide you on further process.

What happens to my Payroll giving deduction if I leave my current employer?

Since your current employer handles the deduction from your salary, the payroll deduction will automatically. We recommend you to contact the HR/Admin of your new employer for the payroll giving program. If they don’t have the scheme, we can assist you to continue this donation through our monthly giving program.

What is mypage?

Through Mypage you can use the special occasions of your life such as a birthday, marriage etc to raise funds to support a cause or NGO. Using mypage you can request your friends, family members to donate to a cause rather than sending conventional gifts.

How can I raise funds using Mypage?

  1. Register yourself with iCharity
  2. Login and start creating your own Mypage here by filling up some requisite details.
  3. Identify the cause of your choice from the list of causes.
  4. Go through our sample Mypage to create a powerful and persuasive message about donating to your cause.
  5. After completing the details have a preview of your page and share it using facebook, twitter or email to your friends and family.
  6. Set your target amount to be raised.
  7. Interested individual can click the donate link which will take them to the iCharity payment page.
  8. You will able track the donations made to your Mypage.

Is there any charge for creating Mypage

No, you can create your own Mypage absolutely for free.

What happens if the target amount is not reached by the end date?

If the target amount is not reached by the end date, your Mypage will be still active. You can choose to continue till the target is reached or stop. In both ways the money will reach iCharity and afterwards to the NGO you are supporting.

Are donations that solicited through mypage are eligible for tax benefit?

Yes, all the individual donations made to your Mypage are eligible for tax benefits similar to any donation. To know the associated tax benefits click here.

Can I stop Mypage before the end date?

Yes, you can. First you will have to stop sharing your Mypage in facebook/ twitter. And after that send a mail to info@icharity.in to delete your Mypage.

How do I know who made donations and how much?

You can track the donations received to your Mypage by logging in your account and visiting the mypage section. And also you will receive a notification on every donation made to your page

Will I get a feedback report for my donation through Mypage?

Yes, you will. After receiving the donation you will get an appreciation letter for your efforts to raise funds for the cause. You will also receive a separate feedback report from the concerned NGO on the utilization of the donation.