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The Polish version of these Terms of Service was translated into other languages, solely for purposes of convenience. In the event of a discrepancy between the Polish language version and its translations into other languages, the Polish language version shall be of decisive meaning. In these Terms of Service (“Terms”) you will find conditions under which you – the User – may use the Website, as well as rights, duties and responsibilities of the Administrator and the User. Your use of the Website entails, means, and constitutes acceptance of all the provisions of these Terms.



  1. Administrator / We - Pixers Eu sp.z o.o., pl. Solny 20, 50-063 Wroclaw, Poland, registered in the District Court for Wroclaw - Fabryczna in Wrocław, 6th Commercial Division of the National Court Register under the number KRS 889917, NIP 8971887843, or its legal successor - responsible for managing the Website.


    c. active email account; and
    d. support of JavaScript and cookie files enabled.
  4. The Administrator uses the following types of cookies:


Unless the Regulations provide otherwise, the User is authorized to use the Website only as part of its purpose and functionality, provided, inter alia, (i) to comply with applicable law, in all matters essential for the proper, complete and uninterrupted functioning of the Website, (ii ) refrain from interfering with the Website, whether by introducing viruses and other malicious software, or by unauthorized reproduction, transfer or use of source codes or other company secrets, and (iii) refrain from providing illegal content to the Website, and from using the elements of the Website, including company markings, goods, services, and other protected intellectual property objects in an unlawful manner.

  1. The content, data or other information provided by the User to the Website, including those placed in the Account, are his property, and in any case the User remains solely responsible for them, in particular for the compliance with the law and the Regulations of this information and its use on the Website. By posting this information on the Website, the User authorizes the Website to use it in order to ensure full functionality of the Website.
  2. The Website reserves the right to block, delete or otherwise cut off access to the content, data and information stored on the Website at the request of the User in the event of receiving an official notification or obtaining reliable information about the unlawful nature of these or related activities, or in other cases provided for in the Regulations. or applicable law.


  1. The Administrator makes every effort to ensure that the Website meets the Users' expectations, but does not guarantee that it is free from defects or faults. Unless this is prevented by the mandatory provisions of law, the Administrator excludes its liability under the guarantee, warranty or other that may result from its imperfections. This provision does not apply to Users who are consumers (this provision is valid in the territory of the European Union).
  2. Users accept that the Website may contain links to external portals, websites and web applications that are not owned or otherwise dependent or controlled by the Administrator. Users confirm that the Website may be accessed using third party tools or services. In any case, linking or using the resources and facilities of third parties is at the expense and risk of the User. The website encourages you to read the terms of services of such third parties in order to determine the rights and obligations of the User.
  3. The Seller, accepting the User's order for execution, declares and ensures that he has professional skills and technical capabilities to perform the Service in accordance with the User's order.
  4. The Seller undertakes not to provide the User with advertising information, telephone number, e-mail address, website address, Skype number, etc., or in any other way to enable communication between, bypassing the intermediation of the Website, or to encourage transactions outside the Website.
  5. The User who is a consumer declares that he is aware that the placing and payment of the order on the Website and the performance of the Service by the Seller is entirely related to the User's loss of the right to withdraw from the contract concluded outside the business premises or remotely within the meaning of Art. 27 of the Act on consumer rights. The above results from the content of Art. 38 point 1 of the Act on consumer rights.


  3. To place an order, the Customer must:
  4. a. select the Graphics and the Service Provider from the Administrator’s directory to perform the Service on the selected Graphic; and then
    c. give her/his contact details to complete the Agreement.
  7. The placement of an order by the Customer is legally binding.










The provision of services on the Website is indefinite.


  1. The User may contact the Seller regarding the services provided on the Website in the form of:
  2. • in writing to the following address: Pixers Eu sp.z o.o., pl. Solny 20, 50-063 Wroclaw, Poland or
    • by using the "contact" link available on the Website.
  3. Complaints about the services provided on the Website may be submitted in electronic form using the "contact" link available on the Website or in writing to the following address: Pixers Eu sp. Z o.o., pl. Solny 20, 50-063 Wroclaw, Poland. The complaint should contain at least the User's identification data, including e-mail address, the User's status on the Website, a description of the objections raised and the order number.
  4. If the data or information provided in the complaint need to be supplemented, before considering the complaint, the Seller will ask the person submitting the complaint to supplement it in the indicated scope.
  5. The seller recognizes the complaint within 14 days from the date of its receipt in the correct form.
  6. The response to the complaint is sent to the e-mail address provided in the complaint or to the sender's address indicated in the complaint letter.
  7. The complaint submitted in the currently considered or already examined case is left by the Seller without consideration.
  8. The seller does not charge additional fees as part of making phone calls to the Call Center department and informs that these calls may be charged with fees in accordance with the price list of the operator whose services the user uses.
  9. Submitting a complaint excludes the possibility of using the 365 Program.
  10. The Seller informs that due to the properties of the technological process, the nature of the order may slightly differ from the actually performed Service, which are due in particular to factors such as technical parameters of the screen or selected display settings. In connection with the above, the Seller indicates that the difference in tolerance ranges between the Service and the order may amount to approximately 1%. In the case of color mapping between the Service and its implementation, the difference may be about 5%.
  11. The Seller informs that in the event that an order for the same Service has been made in two or more separate orders, there may be differences in the tolerance ranges and color mapping referred to in paragraph 9.
  12. The circumstances listed in sec. 9 and 10 do not constitute grounds for accepting the complaint.
  13. Filing a complaint does not exclude the possibility of exercising the rights resulting from the provisions of generally applicable law.


  7. a. receive a corrected order - in accordance with the Customer's instructions;
    c. receive a voucher for the amount of the Service amount paid by the Customer.
  9. If the Customer chooses the method described in paragraph 6 point 3 (refund of the amount in the form of a Voucher), the Service Provider in cooperation with the Administrator: a. undertakes to return the amount paid in the form of a Voucher for the Customer;


  1. Users' personal data will be processed by the Seller as the administrator (subject to paragraph 2), in order to register and operate the Service Provider's Account, and to provide services available on the Website, for marketing purposes, as well as for statistical and analytical purposes. If the appropriate consent is given, the data will also be processed for the purpose of directing marketing content through the selected channel. More information on the processing of personal data by the Seller can be found in the Privacy Policy.
  2. The Seller is the administrator of the personal data of users whose data is processed in connection with the Service / Agreement.


  5. The opt-out will be made in writing to the following address of the Administrator: Pixers Eu sp. z o.o., pl. Solny 20, 50-063 Wroclaw, Poland, and will result, at the discretion of the Administrator, in blocking access to the Website or limiting its functionalities, or suspension or deletion of the Account.


The following attachments are an integral part of these Terms: APPENDIX NO. 1. PRIVACY POLICY


This privacy statement was last revised on April 7th 2021.