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Reimbursement and Compensation: Malindo Airways

It's frustrating when a flight delay or cancellation causes havoc with your travels. If your flight was departing from a European airport, we have good news for you — you could be owed up to US$700 (€600) per person in Malindo Airways compensation. That's because of an EU law which allows passengers to claim flight cancellation or Malindo Airways delay compensation. AirHelp can quickly confirm what you're owed — and make claiming it off Malindo Airways simple!

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Malindo Airways Flight Delay Compensation

Any Malindo Airways flight departing from a European airport must conform to the European law which protects air passengers in the event of flight delays.


But more than that, if Malindo Airways is responsible for the flight delay, the law says that they must compensate passengers when the flight is delayed by 3 hours or more. All the details are included in our guide to flight delay compensation.

So if you arrive at your destination over 3 hours late, it's always worth checking if you're owed Malindo Airways flight delay compensation. Don’t miss out on up to US$700 per person.


Delayed or canceled flight with Malindo Airways? Find out if you're owed up to US$700 in compensation Check Now for Free

Malindo Airways Canceled Flight Compensation


If there's any Malindo Airways flight cancellation less than 14 days before the flight was due to depart from a European airport, passengers may be eligible for Malindo Airways flight cancellation compensation, up to US$700 per person.

That's unless there were some kind of extraordinary circumstances which gave Malindo Airways no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault — but they must still ensure passengers reach their final destination or get a full refund for the flight.



Flight Compensation and Air Passenger Rights

Even though Malindo Airways is not a European airline, they always comply with European laws every time they depart from a European airport. That means passengers flying out of a European airport with Malindo Airways are protected by EC 261, one of the world's most comprehensive air passenger rights laws.

This gives passengers the right to claim flight delay compensation, Malindo Airways cancellation compensation, or overbooking compensation if Malindo Airways is responsible for the issue.

Unfortunately, the same protections don't apply for flights going the other way. Malindo Airways passengers who land in the EU are not covered by EC 261 if the departure airport is outside the EU. For these flights, you'll need to check what other air passenger rights apply.

Which Malindo Airways Flights are Covered by EC 261?

Covered by EC 261
Flights departing EU airports ✔️ Yes
Flights arriving at EU airports ❌ No

How Much Malindo Airways Flight Compensation?

Distance Compensation
All flights under 1,500 km Up to €250 per person
Internal EU flights over 1,500 km Up to €400 per person

Table shows values in € as specified in EC 261


About Malindo Airways

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