Article ID : 00124326 / Last Modified : 11/04/2018

The camera turns off automatically.

    Check the following:

    Check whether power-save mode is on

    If you do not operate the product for a certain period of time, the camera enters power-save mode. Power-save is released by performing operations such as pressing the shutter button halfway.
    You can change the length of time before the camera enters power-save mode.

    NOTE: The setting name may differ depending on the model. For details, refer to the manual.

    Check the operation environment


    When the temperature of the camera becomes too high, a yellow Image (Overheating warning icon) appears on the LCD screen. In this case, turn off the camera and leave it for a while to let the temperature go down.

    Check the shooting set-up

    When shooting movies or when taking pictures in burst mode, the sensor temperature rises. When temperature reaches a certain level the camera turns off automatically as a protective measure. This is a normal behavior. Please let the camera cool down for one hour.

    Check the battery


    Follow the steps below to check why the rechargeable battery does not charge properly.

    1. Make sure the battery is sufficiently charged.


      Examples of dirty terminals (for NP-BD1)


      (A) Fingerprints on the terminals
      (B) Foreign objects on the terminals
      (C) Reference: Clean terminals

    3. Replace the battery, and see if the symptoms still occur.

      If available, try a different battery pack.
