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EXPLORING HOW EXPERT BEHAVIOURAL DESIGNERS IDEATE IN THE BEHAVIOURAL DESIGN SPACE

Abstract Behavioural design is a critical means to address challenges surrounding human behaviour. However, practitioners and researcher face difficulties in synthesising relevant perspectives from across fields as behavioural challenges are complex and multi-dimensional. Taking a theory-building approach, this study explore how expert behavioural designers navigate in this complex design space by examining the creative outcome of their current ideation practice. The findings reveal that the designers favour ‘holding’ out of the four identified ideation patterns: holding, shifting, pairing, and mixing.