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The Balance of Contract in Online Insurance Agreements in The Era of Revolution 4.0 (Insurance Products of Several Banks in Indonesia)

. Online insurance products are present along with the development of the 4.0 revolution. We as a society or prospective customers must understand the details of online insurance products. The purpose of the study is to determine the balance of contracts, the procedure of agreements, the legal consequences caused by a breach of online insurance agreements. This research uses normative juridical legal research methods. With the development of technology and science, the agreement form has undergone changes and developments. In online insurance agreements, the balance of the contract is regulated in the agreement of the parties stipulated in Civil Code Article 1320. If the online insurance agreement defaults, deliberation and consensus can be done as a solution. However, it fails to be resolved, the settlement can be done through the court or the Indonesian Insurance Mediation and Arbitration Agency or other alternative dispute resolution institutions established by the Financial Services Authority.