{'fraction_non_alphanumeric': 0.011406844106463879, 'fraction_numerical': 0.0, 'mean_word_length': 4.855555555555555, 'pattern_counts': {'":': 0, '<': 0, '<?xml version=': 0, '>': 0, 'https://': 0, 'lorem ipsum': 0, 'www.': 0, 'xml': 0}, 'pii_count': 0, 'substrings_counts': 0, 'word_list_counts': {'cursed_substrings.json': 0, 'profanity_word_list.json': 0, 'sexual_word_list.json': 0, 'zh_pornsignals.json': 0}}
Analyzing the quality of public bus transport service in Fez City (Morocco)

The aim of this paper is to develop a conceptual framework for analyzing the quality of public bus transport service in Fez City. This framework would be able to focus on bus lines, integrate measurement approach's into a single framework including both the user side and the operator one and identify lines that have a high level in both perceived and offered quality as references that others should emulate their best practice to improve quality.