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The Effects of Perceived Role, Career, Goal, and Performance Uncertainty on Employee Performance

The aim of this chapter is to determine the effects of perceived role, career, goal, and performance uncertainty on employee task and contextual performance. The research model was constructed around four independent variables (role, career, goal, and performance uncertainty) and two dependent variables (task and contextual performance). Cronbach alphas for each survey were over 0.85. To determine the validity level of the surveys, confirmatory factor analysis was conducted and found that all surveys are between acceptable limits of goodness of fit index. Two hundred thirty-nine employees responded to the surveys. Principal components analysis (PCA) was used to create indices for uncertainty perception. PCA shows that the employees included in the study generally were in role, goal, career, and performance uncertainty. The results indicate that there is a statistically significant effect of role and goal uncertainty on employee task performance. The other main result is that there is a statistically significant effect of role and performance uncertainty on the employees' contextual performance.