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Information rich monitoring of interoperating services in privacy enabled B2B networks

We examine how the Liberty Alliance framework for a privacy-enabled Business to Business (B2B) network of interoperating services called a 'Circle of Trust' (CoT) can be leveraged to monitor activity across the entire network for the purposes of safeguarding and improving services. A proposed Audit Trail Service (ATS) is analysed as a first step in monitoring activity within a CoT. Then, a proposed data collection service is analysed as a mechanism for systematically correlating and analysing consumer activity and content usage on an individual and aggregate basis. The analysis is motivated and illustrated through an information-rich e-commerce scenario.