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Can remote collaboration be adapted to the human

Due to the condition of the original material, there are unavoidable flaws in this reproduction. We have made every effort possible to provide you with the best copy available. If you are dissatisfied with this product and find it unusable, please contact Document Services as soon as possible. Abstract Creation, augmentation, and management of knowledge are all based on communication and interaction between people, not machines. The problem is most tools currently used for collaboration are optimized for computer to computer, not human to human, interaction. This causes the participant (in the human world) to adapt to the computer's (machine world) control requirements which often leads to increased anxiety and feelings of powerlessness. Such emotions can diminish and limit a participant's ability to effectively and efficiently collaborate. Additionally many organizations (including NASA, aerospace companies, other corporate entities) and academia are becoming increasingly aware that senior leaders, managers, engineers, and other key individuals are approaching retirement age. The potential loss of their corporate knowledge has been recognized and ways to capture and transfer this knowledge must be researched, adapted, and implemented before the people that embody the knowledge move on. In fact globalization of the workforce (corporate) and student bodies (academic) has created a similar need to support individuals and teams collaborating and sharing knowledge between remote locations as a core critical requirement. The problem that has not been effectively dealt with is how to eliminate the barriers to communication currently imposed by the physical distribution' of those with the knowledge and those whom can (quickly) benefit from it. Efficient (time and cost effective) and creative solutions must be developed to enable remotely located individuals to comfortably share information and knowledge. This thesis establishes how current remote collaboration technology forces users to adapt to it and the need to develop a dynamic set of tools (the Collaboration Toolkit) and an associated System Architecture focused on supporting the unique human requirements (such as sociological, psychological, and physiological traits) of distributed users.