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Daniel Gentry, PhD, Clinical Professor and Program Director, University of Iowa College of Public Health.

As a teacher and researcher at one of the nation’s best healthcare management programs, Daniel Gentry, PhD, is well aware of the ramifications of the ongoing transformation in healthcare industry practices and the concurrent need to improve community health. Dr. Gentry joined the University of Iowa College of Public Health in 2016 as a clinical professor and director of the master of health administration (MHA) program in the Department of Health Management and Policy. He also works with senior leaders at the University of Iowa Hospitals and Clinics (UIHC) on strategic planning and patient care initiatives. Before coming to Iowa City, Dr. Gentry held faculty and leadership positions at Saint Louis University in Missouri, Rush University in Chicago, and the University of Memphis in Tennessee. Nationally recognized as a leader in healthcare and academia, Dr. Gentry has served on the boards of directors of the Association of University Programs in Health Administration and the Commission on Accreditation of Healthcare Management Education, which he chaired in 2013–2014. In this interview for the Journal of Healthcare Management, Dr. Gentry talks with editor Eric W. Ford about his professional transition from research to practice and makes the case for greater empathy throughout healthcare. The conversation was edited for length and clarity.