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Fine-tuning a context-aware system application by using user-centred design methods

Context-Aware Systems in the home environment can provide an effective solution for supporting wellbeing and autonomy for the elderly. The definition and implementation of the system architecture for a particular assisted living healthcare application entail both technological and usability challenges. If issues regarding users’ concerns and desires are taken into account in the early stages of the system development users can benefit substantially more from this technology. In this paper, we describe our initial experiences with different user-centred design methods, as they are applied in the process of fine-tuning a context-aware system architecture to improve quality of life for elderly THR patients (Total Hip Replacement). The insights resulting from this approach result in a clearer functional specification towards a better fit with the user needs regarding information need of the patient as well as the physiotherapist. Important system requirements as timing and content of the feedback are much more fruitful in an earlier phase of the development process. User-centred design methods help to better understand the needed functional features of a context-aware system, thereby saving time and helping developers to improve adoption of the system by the users.