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The Nature of the Chief Executive's Work in the Japanese Company: Analysis from Observation

The purpose of this study is to explore the activities of five chief executive officers selected from Japanese companies based on the analysis of their performance observations. In 1973, Henry Mintzberg published a book entitled The Nature of Managerial Work—a study conducted by observing a week in the lives of five chief executive officers. Through the use of structured observation, this study introduced the three categories that he believed were the primary functions of a manager. The categories of this study have been increased to four as a result of the advent of information technology, particularly, a new electronic media as a means of communication. The observations made in this study offer an insight into traditional Japanese management systems of building mutual trust at the levels of 1) president and employee; and 2) employee and employee.