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Ideas Tried, Lessons Learned, and Improvements to Make: A Journey in Moving a Spreadsheet- Intensive Course Online

Using information systems to solve business problems is increasingly required of everyone in an organization, not just technical specialists. In the operations management class, spreadsheet usage has intensified with the focus on building decision models to solve operations management concerns such as forecasting, process capability, and inventory management. This paper presents an experience in moving the course to full online delivery. Of particular concern was maintaining the impact that the in-class workshop approach to spreadsheet activities and exams had when converted to the online setting. The LMS used by the university proved inadequate to handle a fully online spreadsheet intensive course such as this one, so new capabilities had to be found or developed. This proved to be non-trivial as it required designing custom solutions. This paper covers what was tried, how it worked, and ideas for improvements. Links to resources developed and used are provided in the appendices for others to improve upon.