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Information System Digital Government Change in Justice Agencies: The Complexity of Stakeholder Identification

A number of government audits and justice agency leaders have sought to answer why justice information integration change digital government programs to enhance the welfare and safety of the public has faced barriers to progress. Often, these reports suggest change implementers improve their attention to stakeholders. There are, however, no suggestions for how stakeholder identification should be accomplished. Overall, the results of this study confirm that stakeholder identification complexity perceptions are affected by the technical mindset of the implementer. Who or what really counts in change can become unwittingly relegated to the periphery.