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Consent Withdrawal Processes in Information Systems

In May 2018 ‘consent‘ to the processing of Personal Identifiable Information (PII) was enshrined in legislation in Europe through the enactment of the General Data Protection Regulation (GDPR) [15] placing new demands on Information Systems (IS) for the management of consent withdrawal. This research proposes to identify the relationships between the underlying technology, organization and environment variables for Consent Withdrawal Management (CWM) in IS. This will be achieved through several case studies with consent management practitioners, using qualitative methods, process model analyses, and evaluation. The resulting research output will be a reference process model artefact and methodology that can be utilized in approaches to designing, deploying or improving information systems for the consent withdrawal requirements of GDPR.