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LIVEFUTURA - USER-CENTRED DESIGN FOR SMART HOMES

Frank Heidmann, Elisabeth Hofvenschiold, Brigitte Ringbauer Fraunhofer-Institute for Industrial Engineering (IAO), Nobelstr. 12, D -70569 Stuttgart, Germany Frank.Heidmann@iao.fhg.de This paper describes the user-centred approach that the Fraunhofer IAO usability engineering team took for a smart home project called LIVEfutura. The major research issues were to see what would people find useful for the home and how to support their needs. The approach that the team followed essentially incorporated three factors (physical, cognitive and emotional) to make it as inclusive and holistic as possible. The techniques and methods used by the team are described as are some of the major findings. The LIVEfutura project is ongoing and the team continues to add the human dimension to the development of future smart living environments.