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Knowledge management in a regional law firm: A worthwhile investment or time wasted?

This article outlines the implementation of a Knowledge Management (KM) initiative at a regional law firm. The author uses his own experience as creator of the existing project to summarize: the role of individuals; the formation of a group tasked with improving KM; and planning the overall direction of the initiative. The difficulty of implementing successful KM at a law firm is examined along with resulting issues, remedies and achievements.