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Compliance of Monshaat Sultan Family Health Center with the current Egyptian Primary Health Care Accreditation Standards

Objective The aim of the study was to assess degree of compliance of Monshaat Sultan Family Health Center (FHC) with current Egyptian Primary Health Care (PHC) Accreditation Standards. Background Evaluation of healthcare quality is an essential component of health system research; all healthcare-related activities should be evaluated. The main purpose of quality assessment is to improve performance. More accurately, it is to identify points of weakness that call for strengthening and strengths for better use of them. Methods This is a cross-sectional descriptive study conducted on Monshaat Sultan FHC. The study used the PHC Accreditation Program Standards, designed, tested and finalized in February 2001 by the Egyptian Ministry of Health and Population, to assess the compliance rate of Monshaat Sultan FHC with these standards, where all activities were reviewed during the period from May 2014 to August 2014. The quality of performance of these activities was analyzed and the results were reported from September 2014 to April 2015. Results The study revealed that the overall compliance of Monshaat Sultan FHC with current Egyptian PHC Accreditation Standards was 33.64%. Among the eight dimensions of quality, patient care showed the highest compliance (46.65%), and quality improvement program showed the lowest compliance (12.12%). Patient rights compliance was 13.73%, safety was 38.70%, support services was 43.89%, information management was 23.81%, family practice model was 24.07%, and organization management was 12.82%. Conclusion Monshaat Sultan FHC is now only 33.64% compliant with current Egyptian PHC Accreditation Standards, whereas it was 80.18% in the year 2004. Lack of continuous evaluation and training is the leading cause of this low compliance.