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Hospital advisory service.

In any institutional setting remote from contact with members of the public, there is a risk of misuse of power by a few individuals who take advantage of their isolated situation for their personal benefit. Unfortunately, society is so geared as to be concerned more about the material aspects of this misuse of position and to worry about pilfering, bribes, and the diverting of institutional property into the private homes of these people. Such misdemeanors are usually tangible, and evidence can be obtained when inquiry is instituted. Less obvious but more worrying is the misuse of power to enhance the self-esteem and personal status of the staff at the expense of the inmates under their control. The work of Goffman has led to a greater awareness of the role of the institution and the interaction among its members. Interpersonal conflicts and their effects on those in the institution who are at the