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Effect of Cargo Employee Recognition of Work Environment on the Job Satisfaction and Organizational Commitment in the Port Industry

Globally, more than 90 percent of all international commerce takes place via sea freight. In terms of container cargo volume, Busan Port is the world’s sixth largest port, given its geographical conditions. Regarding geographic advantages, a cargo-working operation that met customers’ demand using a 24-hour operating delivery system also contributed to the growth of Busan Port as a global hub. However, research and studies on the working conditions for stevedores are lacking, even though the port industry relies heavily on human resources. Therefore, this study identifies the awareness of the working environment by cargo-working employees at Busan Port and their satisfaction level related to their working environment, such as working two shifts in a 24-hour period.