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Experience from the operation of the Pepper humanoid robots

This paper summarizes authors' experience with the operation of both versions of autonomous humanoid robot Pepper. The robot's construction, as well as its capabilities and limitations are discussed and compared to the NAO robot. Practical background of working with Pepper robots and several years of experience with NAO, result in specific know-how, which the authors would like to share in this article. It reviews not only the robots' technical aspects, but also practical use-cases that the robot has proven to be perfect for (or not).