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Multi-criteria decision method for choosing ERP cloud systems in Industry 4.0 era

Abstract The article presents the issues covering the modern ERP cloud systems for manufacturing companies within the currently developed concept Industry 4.0. In this approach, research problems arose as to which parameters and characteristics of ERP cloud systems are the most important from the point of view of manufacturing companies as well as how the process of choosing an ERP system should be conducted. In addition, mutual relationships between these parameters were established. In the article, a multi-criteria decision analysis (MCDA) was used to assess these characteristics. The Decision making trial and evaluation laboratory (DEMATEL) technique was chosen for this assessment. The article can be useful to people interested in modern IT solutions in the production industries.