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Assessing Face to Face and Online Course Delivery using Student Learning Outcomes

Many factors have led to the increase of online courses and programs. The concern for educators is assuring the quality of education programs. Therefore, online delivery must continually ensure not only student success but make certain the student outcomes are at least similar. Since online students do not have the opportunity to engage with a dynamic, articulate and knowledgeable instructor, other engagement methods must safeguard student participation. Just as online courses and programs have increased so has technology tools to make work, study and life easier. In this paper, we examine if the tools used to deliver online courses in the Hospitality and Tourism discipline adequately support student learning by comparing the grade distribution of the students between online and face to face delivery.