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Chain Informatisation and the Challenges for Governance

ABSTRACT In 2016 for the first time a fully digital archive was ingested in the trusted repository of the Municipality of Rotterdam: the archives of the City Region Rotterdam Rijnmond. The city region included fifteen municipalities. In 2015 the City Region was dissolved and was absorbed by the Rotterdam-The Hague metropolitan area. The archives should be deposited at the Municipal Archives of Rotterdam, but had to be accessible to the former partners. This article will focus on the problems we met in taking in the digital born archives (metadata and the mapping of metadata, formats, exporting from the original application) and in ensuring availability. Furthermore the focus will be on the requirements this type of archives imply for the design of systems and the need for (European) standards. Building on the experience with the City Region, we are now looking at the governance of chain informatisation within the social sector. Main focus with this part of the paper will be the governance of informatisation, the requirements this poses to systems and workflows and the way the inspection and the auditing of archives and workflows can be provided within chain informatisation.