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Telephone interpreting and roadside assistance


 The study of dialogue interpreting, particularly over the phone, has been traditionally undertaken under the scope
 of public service interpreting. However, telephone interpreting nowadays is becoming popular in other settings, such as in the
 domain of roadside assistance. The aim of this contribution is to present the initial steps of a research project about telephone
 interpreting and roadside assistance. The methodology, based on corpus and discourse analysis, is described and preliminary
 findings are offered, which confirm the existence of a common structure for interpreter-mediated conversations between insurance
 agents and clients.