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The impact of exploration and exploitation learning on organisational innovativeness among hospitals: an open innovation view

ABSTRACT This study tries to explore the impact of exploration and exploitation learning on organisational innovativeness among health service organisations from an open innovation view. We developed several constructs including realised absorptive capacity (RACAP), breadth and depth of external knowledge acquisition and tried to explore the roles of these constructs in the influence process of organisational learning on organisational innovativeness. The mail survey was used to collect research data from top hospital managers in Taiwan. The overall valid response rate was 44.23%. We applied a structural equation model to test the research hypothesis. Results indicated the breadth and depth of external knowledge acquisition would affect organisational innovativeness through RACAP. Exploration learning had a directly positive influence on RACAP and also had an indirect impact through the mediation of breadth and depth of external knowledge acquisition among health service organisations.