{'fraction_non_alphanumeric': 0.020833333333333332, 'fraction_numerical': 0.0, 'mean_word_length': 5.185714285714286, 'pattern_counts': {'":': 0, '<': 0, '<?xml version=': 0, '>': 0, 'https://': 0, 'lorem ipsum': 0, 'www.': 0, 'xml': 0}, 'pii_count': 0, 'substrings_counts': 0, 'word_list_counts': {'cursed_substrings.json': 0, 'profanity_word_list.json': 0, 'sexual_word_list.json': 0, 'zh_pornsignals.json': 0}}
Secrets of the great communicators

In an age of education via electronics and conversation via computer, it is possible to forget the psychological and emotional bases of effective communication, believing that a system upgrade will perfect the message when, in fact, neither the hardware nor the software is the problem. The author reports on three secrets of communication: bridging the gulf; seeing the gold; and hanging around.