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Human Factors Issues in Implementation of AA to Complex Systems

This paper presents a constrained review of human factors issues relevant to adaptive automation (AA) including designing complex system interfaces to support AA, facilitating human-computer interaction and crew interactions in adaptive system operations, and considering workloads associated with AA management in the design of human roles in adaptive systems. This work is intended to compliment earlier reviews, which have offered detailed information on topics central to AA (including dynamic function allocation strategies and triggering methods). The review demonstrates the need for research into user-centered design of dynamic displays in adaptive systems. Ft also points to the need for discretion in designing transparent interfaces to facilitate human awareness of modes of automated systems. Finally, the review identifies the need to consider critical human-human (or crew) interactions as well as AA induced operator workload in designing adaptive systems. This work describes important branches of a developing framework of AA and contributes to the general theory of human-centered automation.