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Web Service Personalized Quality of Service Prediction via Reputation-Based Matrix Factorization

With the fast development of Web services in service-oriented systems, the requirement of efficient Quality of Service (QoS) evaluation methods becomes strong. However, many QoS values are unknown in reality. Therefore, it is necessary to predict the unknown QoS values of Web services based on the obtainable QoS values. Generally, the QoS values of similar users are employed to make predictions for the current user. However, the QoS values may be contributed from unreliable users, leading to inaccuracy of the prediction results. To address this problem, we present a highly credible approach, called reputation-based Matrix Factorization (RMF), for predicting the unknown Web service QoS values. RMF first calculates the reputation of each user based on their contributed QoS values to quantify the credibility of users, and then takes the users' reputation into consideration for achieving more accurate QoS prediction. Reputation-based matrix factorization is applicable to the prediction of QoS data in the presence of unreliable user-provided QoS values. Extensive experiments are conducted with real-world Web service QoS data sets, and the experimental results show that our proposed approach outperforms other existing approaches.