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Understanding Information Systems Evolution and Management through an Analysis of Power, Power Sources and Stakeholder Dependencies: A Case Study

The important role that organizational power and politics can play in information systems (IS) management has received considerable attention over the years. Stakeholder dependencies, based upon power sources, are integral to organization power. An analysis of such dependencies during the life of an insurance industry IS is presented. Formal Social Network Analysis methods are employed to specify, depict and analyze dependencies, which may be used to explain much that occurred in the evolution of the IS.