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Product Delivery Improvement in a Software Factory Contract Applying Learning Curves

In software development, the management of standardized metrics are not as frequent as it should be, which encourages the immaturity of software engineering. Currently, few companies use standards for the software functional size measurement (i.e. COSMIC); however, an increase in the adoption of this practice is emerging, derived from the need to have greater certainty, both in the estimates and in the management of their projects. A problem faced by companies that already use standardized metrics is knowing formally what proportion of improvement can be required of suppliers as they gain more experience as the time of the customersupplier relationship passes. This paper presents a proposal to determine the learning ratio of a supplier in order to request improvement of the productivity factor (PDR) with which the supplier has been worked in previous cycles through a real case study in the Mexican industry, using the learning curve theory.