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Introducing Systems Thinking into Public Sector Institutions: Learning by Doing?

The need to overhaul systems thinking in public sector management is discussed. While systems thinking as the methodology behind purpose‑driven change could be used to accomplish missions, the public sector is not necessarily interested or ready to use it for that. Systems thinking inside the public sector is generally a ‘sense-making’ tool to make interconnectedness visible (usually with the help of outside experts) rather than a day-to-day practise that helps guide everyday action and decision-making. Even if policy makers as individuals are systems thinkers, it does not mean the policies they design are systemic; one needs institutions to support systems policymaking. OECD’s and IIASA’s work shows that public sector leaders face an uphill battle: there is little clarity on who should promote systems thinking in public organisations and who should assure their capacity.