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Community Centre as a Disaster Relief Centre for Flood Victims

A B S T R A C T This research focuses on the management of disaster relief that set forth in National Security Council Directive 20 by National Security Council, particularly in relation to the community centre that had been used as a disaster relief centre. Community centres (i.e. public halls, schools and mosques) are seen as a failure to become shelters for flood victims but these centres were still used by the relevant agencies. In respect to this issue, this paper intends to identify the real implementation of the relevant agencies based on their Standard Operational Procedure and their perception on the suitability of the usage of community centres as disaster relief centres. By using qualitative approach, this study involved ten (10) of the implementing agencies in Hulu Terengganu by using a snowball sampling method. The study shows that there are eight (8) main components involved in disaster relief centre which are coordination, safety, transferring the victims, food and non-food supply, community services, health and medical. This study also found that the schools are the most suitable place as disaster relief centres based on safety and space requirement. However, schools are very limited in which case not every area has such facility that requires them to use other resources. Thus, the improvement of the other resources like halls and mosque need to be done with regards to the toilets and the separation of gender. The improvement initiatives require the participation at the grassroots level.