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Smart Knowledge: Are You Exploiting Your Knowledge Anchor?

Most of us these days do work that is knowledge-intensive. The nature of this work varies greatly, depending on the domain of knowledge, the tasks involved, the organisational context etc. Much of it is relatively unstructured, not easily lending itself to automation. Sure, we use computers as information retrieval and processing tools, but it us as humans who normally decide how to go about a task and which knowledge we shall and shall not use. However, because we are in a 'job', our employer and boss 'pigeon holes' us into a role, and quite often determines what we should do.