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Research in Business Communication: The State of the Art

This paper deals with the current state of research in business communica tion. To assess the present, it looks at the past and explores the road we have followed to our present position. It includes suggestions on the pro per subject matter of research in our discipline, presents a taxonomy for identifying research interests and relationships, and identifies areas in which we have been prolific and those in which we find much uncharted terrain. In so doing, it compares the research interests of the American Business Communication Association and two other major communication so cieties. It comments on research direction (and misdirection) and on re search types, tools, and developments. It also comments on the quality, philosophy, and objectives of research; and it suggests explanations for current emphases in our field, noting the stages of inquiry through which it has evolved. The paper concludes with a candid evaluation of our efforts in research and with suggestions for future directions.