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Factors Related to Use of a Childcare Support Service in Workplace by Female Workers

Purpose: The purpose of this study was to investigate the relationship of childcare support services in the workplace with interpersonal relationships, support from supervisors and co-workers, and provision and exchange of information in the workplace. Method: A questionnaire survey was conducted in 360 female workers who used any of five nursery centers in B-ku, City A. Valid responses were obtained from 137 workers. Data were analyzed using logistic regression analysis and a generalized estimation equation using inverse probability weighting of propensity scores. Results: The attributes that showed significant relationships with use of a childcare support service were type of occupation, child’s age, form of employment, and years of service. There were significant relationships between [return to same work after childcare leave] and colleagues’ support, [sick/injured childcare leave] and information exchange with other parenting workers, and [paid leave] with obtaining company information during childcare leave. Discussion: Use of a childcare support service was influenced by concern with career, a feeling of constraint due to increased work for colleagues, transportation time to nurseries, and change of social situation. In addition, it was inferred that social support such as support of colleagues and provision and exchange of information could promote use of a childcare support service in the workplace. Therefore, occupational health staff need to work towards establishment of a healthy workplace environment that strengthens social support, in collaboration with management, managerial staff, and workers.