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DOULAS’ PERCEPTIONS AND ACTIONS IN THE PROCESS OF HUMANIZATION OF LABOR AND DELIVERY

Objective: to identify the meaning given by doulas to humanized practices in labor and delivery and the doulas' actions in the process of humanization of the care for pregnant and postpartum women. Methods: a descriptive-exploratory qualitative study conducted in a public maternity hospital managed by the Secretaria de Estado da Saúde do Amazonas. A total of five interviews were conducted with doulas. Content analysis by Lawrence Bardin was used for data analysis. Results: two categories emerged from the data analysis the meaning given by doulas to the humanization of labor and delivery care, and the role of doulas in the care of pregnant and postpartum women. Conclusion: doulas’ actions are focused on their commitment to the humanization of health care practices, respect, and autonomy for women in labor and delivery. Dissemination of knowledge about doulas' legal practices and awareness of doulas' role in a multidisciplinary team is needed.