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CHAIN-TO-COMPONENT TRANSFER LEARNING IN MULTIUNIT CHAINS: U.S. NURSING HOMES, 1991-1997

Multiunit chains proliferated rapidly during the last century and now dominate much of the service sector landscape. Fundamental to the success of the multiunit chains is the transfer of capabilities from the chains to their components. We develop and estimate an empirical model of chain-to-component transfer learning in which several factors have direct and interactive effects on transfer learning across the ongoing and newly acquired components of