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Workload and workforce planning: tools, education and training.

The Nursing and Midwifery Workload and Workforce Planning programme for Scotland, the origins of which were described in last month's Nursing Management, does not solve all the problems faced by workforce planners. However, it can provide evidence that informs decisions, workload and workforce changes and a suite of tools has been developed, evaluated and introduced to help healthcare staff gather this evidence. In this article, these tools, and the education and training initiatives that help staff use them, are described.