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Leaders and Managers: How to be the Best of Both in Your Team

The key to developing a high performance multigenerational audit team is to be an effective leader as well as an effective manager. Not all leaders are managers and not all managers are leaders. “Manager” is a title given to anyone who directs, coordinates, and controls a group’s efforts to achieve an organization’s goals and objectives. If you are at or above the project leader or senior auditor role, de facto, you are in a managerial role. The critical issue is the effectiveness and appropriateness of your leadership and managerial styles. Whenever I ask people in a classroom setting to describe the differences betweenmanagers and leaders, their responses indicate that leaders are more interesting, exciting, and compelling than managers, who are characterized as executors and maintainers. When I bring to the participants’ attention that their responses have tended to deify leaders and denigrate managers, they pause but are still not sure how to express the difference that they clearly have perceived and experienced. Both leaders and managers demonstrate an ability to work with others, handle conflict, run meetings, and set priorities. However, leaders distinguish themselves frommanagers in the followingways: