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Co-creating value in the automotive supply chain: an RFID application for processing finished vehicles

The aim of this study was to investigate the capability of a radio-frequency-identification (RFID)-based information system in the international distribution process of a car manufacturer. This innovative cross-company RFID application has been developed, implemented and evaluated in practice and reported here in the form of a case study. The results show that RFID applied to this application is mature enough for use in a manufacturing industry setting and furthermore that it generates significant benefits for the entire distribution supply chain. This research provides practitioners with insights into a successful RFID application by presenting criteria for hardware selection and the design of the system and testing phase. It also highlights the shared benefits available to supply chain partners. Further research is needed to develop greater standardisation for a network-wide data exchange and to develop cost-benefit sharing concepts.