{'fraction_non_alphanumeric': 0.01824212271973466, 'fraction_numerical': 0.0, 'mean_word_length': 5.711111111111111, 'pattern_counts': {'":': 0, '<': 0, '<?xml version=': 0, '>': 0, 'https://': 0, 'lorem ipsum': 0, 'www.': 0, 'xml': 0}, 'pii_count': 0, 'substrings_counts': 0, 'word_list_counts': {'cursed_substrings.json': 0, 'profanity_word_list.json': 0, 'sexual_word_list.json': 0, 'zh_pornsignals.json': 0}}
Empowering End-Users to Collaboratively Structure Knowledge-Intensive Processes

This thesis presents an approach to support collaborative knowledge work through wiki pages that are extended with lightweight structuring concepts. End-users without computer science background are empowered to define work plans using these wiki pages. The work plans provide the foundation for the generalization into reusable work templates for Knowledge-intensive Processes (KiPs). In two controlled experiments end-users without process modeling skills were able to use the solution for the structuring of their KiPs.