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Does More IT Utilization Improve Police Performance?

The purpose of this research is to examine the impact of the use of information technology on local U.S. police departments’ performance. Drawing upon major organizational capabilities suggested by a literature (Pang et al. 2014), we propose a theoretical model to investigate whether IT resources have enabled U.S. police departments to fight crime more efficiently by reducing crime rate. To test the proposed model, we use a set of secondary empirical data about the use of IT in police departments from the Law Enforcement Management and Administrative Statistics (LEMAS), and crime data from the FBI’s Uniform Crime Reports (UCR). The study is expected to contribute to the IS literature by attempting to mitigate the shortage of IT public value research.