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Welsh Water's Partnership Approach to Beating the Drought in North Wales

This paper describes how Dwr Cymru – Welsh Water managed the drought of 1995–1996 in North Wales without restricting supplies to customers. The summer of 1995 experienced a major increase in the demand for water which, when combined with thirteen months of below‐average rainfall, meant that resources had to be skilfully managed, using control rules and minimizing leakage on the network. The subsequent winter replenishment of the resources was critical and, with over thirty scattered resources supplying North Wales, a variety of solutions had to be employed. A key to the successful implementation of the chosen solutions was the partnership approach adopted with interested parties such as angling clubs and the Environment Agency.