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The Development of Interagency Cooperation

Successful interagency coordination in the health and social services area is an infrequent event, and documentation of successful efforts is even rarer. This paper describes and analyzes a successful planning effort involving twenty local agencies which attempted to coordinate their services to the aged in a public housing project. The study examines the questions: What factors were significant in the origin of the cooperative activity? What were the aspects or factors in the planning process that contributed to the progress of the group? Analysis of interviews with persons involved in the planning suggests an initial "convergence of interests" as the initiating process for cooperation. In addition, a clear leadership structure in the group is inferred from interview comments, and individuals perceived as key persons were found to see their agency goals as more immediate, more recent, and more numerous than others. Finally, results pertaining to agency leadership are also presented. The main conclusions of the study indicate the dynamic quality of social processes involved in institutional change.