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ORGANIZATIONAL KNOWLEDGE GAPS: CONCEPT AND IMPLICATIONS

The prior studies on organizational knowledge have attempted to provide explanations for the understanding of knowledge and its role in the development and the growth of the firm, confusion still surrounds regarding these issues. This paper introduces the concept of organizational knowledge gaps to provide a new explanation of the dynamics of knowledge in organizations. The study is based on in-depth semi structured interviews, which were conducted in two Pakistani companies. The findings of this study, based on retrospective processual analysis of the critical organizational events of the two companies, suggest that companies over the course of their development identify numerous knowledge gaps, which vary in term of their type, nature, and the role played in organization.