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Interorganizational systems: An information society opportunity or threat?

Abstract Numerous environmental forces exist today that contribute to changing industry and market segments. The least studied of these is the impact of information systems which transcend traditional company boundaries. One of the subtle impacts of contemporary developments in information systems technology is the redefinition of traditional organizational and industrial boundaries. Examples of these interorganizational systems (referred to as IOS), reviewed by the author, imply that a wide range of organizations may have an opportunity to use these systems to improve their operations, services to their customers, and their competitive position. Some of these systems raise public policy issues that are not well understood, nor are they being addressed in a comprehensive manner. This article is designed to provide a conceptual framework for thinking about these systems.