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Norm Refinement: Informing the Re-negotiation of Contracts

Conflicts between norms are a common problem in open Virtual Organisations and has to be dealt with. Norm-governed agents that populate such VO’s can remain operational only if they are able to resolve such conflicts. In this paper, we discuss how norm-governed agents based on the NoA architecture identify such conflicts and how the NoA model of norm conflicts can inform a re-negotiation of contracts and norms.