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A Matter of Perspective

The challenge presented is an age when some decisions are made by humans, some are made by AI, and some are made by a combination of AI and humans. For the person refused housing, a phone service, or employment, the experience is the same, but the ability to understand what has happened and obtain a remedy may be very different if the discrimination is attributable to or contributed by an AI system. If we are to preserve the policy intentions of our discrimination, equal opportunity, and human rights laws, we need to understand how discrimination arises in AI systems; how design in AI systems can mitigate such discrimination; and whether our existing laws are adequate to address discrimination in AI. This chapter endeavours to provide this understanding. In doing so, it focuses on narrow but advanced forms of artificial intelligence, such as natural language processing, facial recognition, and cognitive neural networks.