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Intergenerational Relationships and Community Computer Training: Overcoming the Digital Divide

The digital divide is a concern for governments increasingly affecting older adults as more information is placed online. Digital division is the gap between individuals at different socioeconomic levels in society with regard to opportunities to access information and communication technologies (ICT) and to use the Internet for activities to assist in their daily lives (OECD, 2001). Internet and computer use can potentially decrease loneliness and social isolation (Mellor, Firth, & Moore, 2008; Findlay, 2003). The benefits of older adults having computer access and skills are widely reported and researched. Access to health information, participating in lifelong education, and maintaining contact with others are among those topics of interest to older adults when using the Internet (Firth & Mellor, 2005). Older adults can be motivated to use computers when they see their grandchildren and younger people using computer technologies and/or by major life events such as the migration of a child away from the family home where electronic contact might be an only viable option to use. However, a major problem is the affordability of computer training and the fast pace of formal lesson material that often assumes preexisting knowledge.