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Knowledge roadmap across design and engineering: An user-centric didactic approach

A divide between design and engineering in both knowledge management literature and industrial practices has received the renewed attention. The knowledge gap has caused extended usage of resources for tracking the correct information and verifying requirements during a system design or redesign process to date. The late-design changes, due to missing information or new requirements in developing a system, therefore cannot be resolved with agility through existing informational and knowledge management processes. This study tackles the knowledge sharing gap between the two critical knowledge owners-designers and project engineers for systems development. Based on extensive industrial interviews, we firstly captured the essence of the knowledge sharing gap, and then creatively used an user-centric didactic approach to convey their expected information flows into a roadmap for the intended system -the Design Roadmap.