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ERM Ideas and Innovations: “E-Licensing at Towson University: Yesterday, Today and Tomorrow”

This issue’s ERM Ideas and Innovations column is from Mary Gilbert, Assistant University Librarian for Content Management, and Mary Ranadive, Assistant University Librarian for Public Services, both from the Albert S. Cook Library at Towson University in Towson, Maryland. They discuss the evolution of e-licensing at the Cook Library and the multitude of challenges that it presents, from the interpretation of licensing terms to patron notification of important terms and conditions. With all of the rapid changes that have and continue to be a part of e-licensing, the management as well as disclosure of terms to aid users is paramount to e-resources management at all libraries. In addition, the study of past practices and procedures in a complex environment will ultimately enhance the future development of e-licensing.