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Critical Stressors Affecting Work Exhaustion of IS Employees in SMEs

The symptoms of stress are becoming more diversified in the IT labor market. IS employees need help in learning how to manage stress so as to reduce the strain in their work-life. The stress issue is also crucial to organizations through controlling stressors to reduce the levels of stress for maintaining better job performance. The purpose of this research is to study the effects of stressors and situational moderators on IS employees’ work exhaustion in the context of smalland medium-sized enterprises (SMEs). In line with the transaction-based model of stress, this research constructs a hypothesized model for testing and verification. Through the empirical survey on the IS employees in SMEs, the results are expected to fill the knowledge gap for IS workplace stress research and to provide references to the practice and the government for managing SMEs’ ebusiness implementation.