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Effectiveness of e-learning in hospitals.

BACKGROUND
Because medical personnel share different work shifts (i.e., three work shifts) and do not have a fixed work schedule, implementing timely, flexible, and quick e-learning methods for their continued education is imperative. Hospitals are currently focusing on developing e-learning.


OBJECTIVE
This study aims to explore the key factors that influence the effectiveness of e-learning in medical personnel.


METHODS
This study recruited medical personnel as the study participants and collected sample data by using the questionnaire survey method.


RESULTS
This study is based on the information systems success model (IS success model), a significant model in MIS research. This study found that the factors (i.e., information quality, service quality, convenience, and learning climate) influence the e-learning satisfaction and in turn influence effectiveness in medical personnel.


CONCLUSIONS
This study provided recommendations to medical institutions according to the derived findings, which can be used as a reference when establishing e-learning systems in the future.