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A cognitive-based approach to improve distributed requirements elicitation processes

Technology used by virtual teams during a distributed requirement elicitation process is usually selected according to predetermined business politics, personal criteria of managers, etc. However, when technology is not appropriate for all members of the team, it is possible that some stakeholders would not feel completely comfortable, and hence influence their participation negatively. In order to mitigate these effects during a distributed requirements elicitation process, we propose a model based on psychology theories to identify suitable elicitation techniques according to cognitive aspects of most stakeholders in the group.