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Impact of Covid-19 in the VAICTM in the hospitality industry: the Portuguese case

This work aims to identify the efficiency of intellectual capital in companies in the hospitality sector and to analyse the impact that the Covid pandemic has on the efficiency of intellectual capital in Portuguese regions. This study applies the Value Added Intellectual Coefficient (VAICTM) method according to Pulic (1998). The economic and financial data come from the Iberian Balance sheet Analysis System (SABI). The study was conducted with a selection of active companies with turnover in the years 2019 and 2020, resulting in a sample of 4.383 hotels in Portugal in the pre-pandemic period (the year 2019) and in the pandemic period (the year 2020). This study identifies the value added that contributes to value creation in organizations and analyses this value between Portuguese tourism regions because of the impact of the Pandemic Crisis in the sector. The average results for the total sample show that tourism businesses had a significant decrease in VAICTM from 2019 to 2020. The results show that the Lisboa e Vale do Tejo, Açores, and Algarve regions have the largest decrease in the value of VAICTM in the year 2020. The Alentejo region was the region that felt the least the impact of the pandemic crisis. These results reveal that the more mature tourist areas lost the most intellectual added value.