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Managing Value Added Complexity to Optimize Reliability of Product Configuration Offerings

While managing product complexity it is essential to proactively consider product reliability in almost all categories of complexity especially for the Value-Added complexity class. Many organizations tend to have unnecessarily complex offerings including all possible configurations to have differentiation. Since it is considered value added, a deeper look at the non-value add within this category itself is non-existent. While the economics of complexity generally has been addressed in the RAMS paper “Understanding the economic impact of Complexity and Reliability interactions in Product Development” (Thomas, 2017), the detailed methodology and modeling approach for Value Added Complexity was not discussed adequately. This paper focuses on modeling the Value Added (VA) Complexity to optimize value, reliability, and cost, and demonstrates the effectiveness of the approach using a case example.