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A UX 3-Factor Hierarchical Model for Understanding, Designing and Evaluating the UX of Software Products

This study used a literature review technique to acquire a better grasp of the available literatures on user experience modeling. The findings support a 3-factor user experience (UX) paradigm, which includes expected monovalent ergonomic, expected bivalent hedonomic, and unexpected monovalent hedonomic qualities, according to the findings. These attributes are arranged in a hierarchical fashion, according to the review. Each rung of the hierarchy is crucial for software product design and evaluation in order to improve UX design and assessment. As a result, software designers and assessors should consider this model. The study is limited however, because the conclusions, albeit interesting, were derived from a literature survey rather than an empirical investigation. This conceptual model will be empirically verified and validated in future works.