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CAR REGISTRATION SIMULATION MODEL IN GCC COUNTRY

Car registration and inspection simulation experiment to analyze business functions of the traffic department in Al-Ain city in United Arab Emirates (UAE) is reported. The car registration is managed by a government organization in association with a private network service company that looks after the inspection service. A visual AweSim car registration simulation model is developed from workflow viewpoint. The study reports generalized results to evaluate the service performances. The AweSim model provides information about queuing analysis, service activity utilization and processing time. Results derived from the simulation model helps to develop decision support system. It is seen that approximately 269 minutes in average are needed to complete the car registration steps. In any given day there would be about 29 cars waiting for the services to go through.