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Incident Management in Transport Planning TRAIL Research School , Delft , November 2002

In this paper we introduce an agent-based framework which can be used in a dynamic transport planning environent. Incidents are managed at two levels: a tactical level and an operational level. Agents generating multi-vehicle plans belong to the tactical level, whereas agents operating vehicles belong to the operational level. Agents at both levels are equipped with incident management techniques to deal with incidents occuring at their level. The purpose is to create a transport planning system which is both robust and efficient.