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Sustainable Business Excellence : A Dynamic Equilibrium Framework

This paper proposes a conceptual framework to enable conscious and decisive action at the points of crisis and change in an organizations strategic development. It argues that sustainable growth can be maintained by creating a dynamic equilibrium of excellence using the framework presented. The proposed framework comprises seven components that reflect the system dynamics that an organization must maintain in equilibrium to sustain growth. This is represented in the form of a model and compared to and distinguished from established business excellence frameworks. The uniquely different components of the framework and their inter-relationship are explained with reference to three brief case studies.