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Digital Transformation of Diplomacy

This chapter seeks to examine the digital transformation (digitalisation) of diplomacy and how such digital transformations can be used to positively influence and improve a country’s foreign services. The chapter further explores how the country’s diplomats and their Foreign Service counterparts at Ministry of Foreign Affairs (MFA) can utilize the tools provided by digitalisation to advance the country’s interests. Given the critical intelligence data, diplomatic protocols, and confidential information exchanged at the diplomatic level between countries, it is equally important to evaluate and assess the cyber security measures that are being taken to secure the digital network of the diplomatic missions. Scholarly research was initially conducted to position the field of research amongst pertinent literature to ascertain the use of digital tools in diplomacy and present key deliberations that exist.