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VICTIM SERVICE DELIVERY AT THE FEDERAL LEVEL: A CASE STUDY

ABSTRACT The study of victim service delivery in federal-level probation has long been neglected by practitioners and researchers. This article focuses on delivery of victim services at the federal level from the vantage point of federal probation officers in a medium-sized Southern city. Using field notes and semi-structured interviews, the present study finds probation officers at the federal level view victims as instrumental in the determination of offender sentences, but do not consider federal probation to be an appropriate venue for the comprehensive delivery of victim services.