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Motivating an Intergenerational Workforce: Scenarios for Success

Although much has been written about the challenge of having four generations in the workplace simultaneously, problems of conflict, misunderstanding, and divisiveness continue. This article provides a snapshot of each generation as context. A series of scenarios based on Maslow's Hierarchy of Needs are then presented with insights into how each generation might approach the situation, along with hints for successfully managing toward positive outcomes. The expected outcome is a technique for each generation to look at workplace situations from all perspectives.