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Organizational Change Questionnaire–Climate of Change, Processes, and Readiness: Development of a New Instrument

ABSTRACT On the basis of a step-by-step procedure (see T. R. Hinkin, 1998), the authors discuss the design and evaluation of a self-report battery (Organizational Change Questionnaire–Climate of Change, Processes, and Readiness; OCQ–C, P, R) that researchers can use to gauge the internal context or climate of change, the process factors of change, and readiness for change. The authors describe 4 studies used to develop a psychometrically sound 42-item assessment tool that researchers can administer in organizational settings. More than 3,000 organizational members from public and private sector organizations participated in the validation procedure of the OCQ–C, P, R. The information obtained from the analyses yielded 5 climate-of-change dimensions, 3 process-of-change dimensions, and 3 readiness-for-change dimensions.