Illinois Telehealth Counseling Services- SOS Crisis Intervention, LLC.

Do I need counseling?

  Are you feeling so much emotion inside and don't know how to even begin? Is everything starting to cave in and you keep reacting and caught up in the same drama and situation over and over? You don't have to keep being in this tornado. You CAN get control back and start changing your life. I'll help you slow things down, see more clearly and get back on your journey as you wanted. I will help you gently dig and help heal those wounded parts still inside. You can do this and I will help!

The tools that I'll provide you with are the tools that I have been perfecting over my career helping people just like you. My goal for you is to learn tools that can help you day to day function and manage the way you want to instead of what's happening currently. So no matter where you go, you will feel more confident in yourself and ability to handle what might come up. I also will help you learn how to identify 'parts' that come up and how to work with them so that when you find yourself being jolted - you can break it down and see what this part is trying to do and how you can manage and work with it so that you can again, function and react the way you want and know you can. We will work on past traumatic wounds and help them to heal and release so they aren't pulling you in emotional directions you don't want to go and so that you aren't emotionally or psychologically blind-sighted. You will gain more self control, esteem, and ability to manage your emotions. 

I believe that you can change and grow through your struggle no matter what it is. I believe this from personally overcoming life shattering situations and also by working with clients helping them re-mold their minds, thoughts, and lives. I think the main reason we develop mental health issues is from what we learned from our environment growing up- the messages that were directly or indirectly told to us. Studies show by the age of 7, children have their beliefs about self love, love in general, trust, safety, worthiness, being enough, acceptance, if they are good or bad, etc. and they they carry it out in their lives and into adulthood. As adults, we then see how certain beliefs are destroying us and we need to change or tweak them. Our adult journey can be enhanced greatly by tweaking some personal perceptions of self and releasing past trauma. I'm ready to begin! Message or call me and lets get started!

Telehealth Counseling

Telehealth Counseling Benefits


*  Convenient

*  In the comfort of your own choice of environment

*  Typically, online counseling is more affordable 

*  Complete anonymity

*  Less anxiety

*  Saves time

*  Completely confidential

*  HIPAA compliant  

Sessions can be done either by video, phone, or even live typing.  For those that do not want video, there is a 'chat' option also, where we can type back and forth live, without voice or video.  This is all based on your comfort level

What does "Crisis" mean?


Are you going through something traumatic or overwhelming?  

Lets get started!  We can typically set up our first session within 24 hours. 

* Loss of a loved one  * Infidelity

* Loss of a job  * Depressed  *Anxiety *Relationship issues  *Overly stressed 

* Gender identity issues/ HRT 

* Anger Management * Substance abuse  *Past traumatic experiences 

or things that have built up too much inside and need help? 

In the case of a life or death crisis, please call 9-1-1

Set Up an Appointment


Make an appointment now for your private and confidential session.

Lets begin your journey of self healing and getting yourself free from these chains and negative cycles! 

Sessions last up to 60 minutes and are  $95.00 per session. 

Insurance Accepted: Cigna, BCBS PPO, HMO and Blue Choice Preferred.

 Simply complete the Contact information below to begin online counseling.

About Shannon...



Shannon Franco is an IL state Licensed Clinical Professional Counselor, (LCPC)

IL License #180.011222


Online/Telehealth Counseling Services:

I have worked with clients with a wide range of concerns including depression, anxiety, relationship issues, parenting problems, substance abuse, gender identity issues, and anger management issues. I have also helped many people who have experienced domestic violence, both victim and perpetrator.

My counseling style is warm and interactive. I believe in treating everyone with respect, sensitivity, and compassion, and I don't believe in stigmatizing labels. My approach combines cognitive-behavioral, humanistic, psychodynamic and rational-emotive counseling. I will tailor our dialog and treatment plan to meet your unique and specific needs.

It takes courage to seek a more fulfilling and happier life, and to take the first steps towards a change. If you are ready to take that step, I am here to support and empower you.

I look forward to working with you!


"After counseling with Shannon for 2 weeks depression, relationship, trauma and abuse, intimacy-related, and self esteem. Shannon is amazing! She's really helped me with some issues that I've been struggling with for a long time. I'm already seeing progress after only a couple of weeks! 

"After counseling with Shannon for 2 weeks stress, anxiety, relationship, family, trauma and abuse, grief, sleeping, self esteem, and career. She is absolutely amazing. Some of the things we talked about and or resources she sent me were more than helpful and I will probably carry them for the rest of my life."

"I've been working with Shannon for about a year now. It was a great pleasure to talk to her and get her advice: I really needed that. I became more calm, less anxious and more positive."

"If I'd ever need to come back to counseling again I'll look for Shannon. She's been kind but firm, empathetic and had a very deep understanding on what was going on in my mind. When I felt nobody would told me were I was at at this point of my life, she eventually did, so that was crucial. Just trust her!"

"Shannon is great. She gives real actionable work that feel tangible and attainable."

I love my counselor and how easy it is to do my counseling. If I had to actually go to an office once a week, I just wouldn’t do it. I am so blessed to have such an amazing counselor in my life to get me through the really rough times. I might not be here right now if it wasn’t for her help."

"Shannon is an amazing counselor and person. I appreciate all of the help she has given me."

"Shannon is very caring, patient and understanding. She always listens and helps me answers my questions. She has taught me a lot about myself and how to start to change these habits in a short period of time. She is truly a gem!"

Ready to Begin Counseling?

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You will be contacted within 24 hours

SOS Crisis Intervention