Why does the shoe box show a different size to the one I ordered?

In line with international footwear sizing guidelines, the women's UK size is shown half a size larger on boxes and inside products as the US sizing conversion is used. Please be assured that we will always send you the UK whole size you select on the website. Please see below for guidance when trying on your new footwear. If you have any further questions about sizing, please contact our customer service team on +44 (0) 808 234 0990.

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