Quitting your BoxLock app completely helps refresh the connection between the app and your BoxLock. A lot of the time, quitting your app entirely and reopening it will free up any issues you may encounter. Follow this guide to quit your BoxLock app:

  1. Go to settings
  2. Select "Apps"
  3. Select "BoxLock"
  4. Select "Force Stop"
  5. Start your BoxLock App back up 

If you are still having trouble quitting your app, please contact us for further assistance. You can reach us via Chat on the bottom right hand side of your screen, email (info@getboxlock.com), or via Facebook / Twitter.

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