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Causes of motivational problems among AI managers

A survey of members of the American Association of Artificial Intelligence revealed that AI managers perceived their jobs less motivational than do their subordinates. A second survey was undertaken to ascertain the causes. Seven principal causes were postulated and a structured interview was conducted with 22 AI managers, the majority of whom were first-line managers. The results showed that almost three-quarters would rather be doing AI work than managing it. Two-thirds were dissatisfied with the current technology in AI. In addition, in most cases the applications chosen for initial demonstration of the validity of AI were not challenging. In some companies there are jurisdictional problems concerning which organizations should have principal responsibility for developing AI applications. Also revealed in the survey was a threshold of new problems which will make motivation even more difficult. Although the survey sample is small, it provided enough information to be able to suggest approaches for improving motivation.