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How Journalists decide which Questions to Ask: Implications for Mobile Knowledge Management

We report on a study of radio journalists conducting meetings, deciding which events to investigate and the extent to which they qualify as news, and, crucially, the practical efforts involved in conducting the interviews and editing the raw recordings into a finished programme. Examining this particular strand of work, it became obvious that in many instances, finding out which questions to ask is much more important than sharing knowledge. Establishing which events may qualify as news is a collective effort, and is currently accomplished in co-located meetings. Since “new news” takes place at an increasing pace, however, there is now very often a need to establish “newsworthiness” in the field, where journalists are intractably mobile and detached from the editorial collective at their radio station. Thus, this paper points to some design implications for mobile knowledge management.