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DATA HOARDING AND INFORMATION CLUTTER: THE IMPACT ON COST, LIFE SPAN OF DATA, EFFECTIVNESS, SHARING, PRODUCTIVITY AND KNOWLEDGE MANAGEMENT CULTURE

Data clutter is all around us. This may apply to the computer you are reading this on or your employer’s data warehouse or collection center. What makes us data hoarders? For some, this may be as basic as not knowing what information is needed, the fear of removing collected data because at one time it served a purpose, or having relevant data but not knowing what to do with it. Similar to the land of the lost file cabinets, data sits in a file waiting to be discarded, taking up virtual space. For others, the answer is more complex. Cost, effectiveness, life span of data, who shares the data or information, productivity and knowledge management culture, may all play a part in the answer. The purpose of this study is to explore the reasons why people hoard data and the impact the hoarding plays in relation to business culture. Findings show the areas of business most affected by data hording are cost, lifespan of data, effectiveness, sharing, productivity, and knowledge management.