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Making the Unseen Seen: Discovering Discrepancies and Shedding Light on Automated E-Resource Reconciliation

ABSTRACT Two characteristics that seemingly define electronic resources now are their dynamic, unstable nature and their overwhelming abundance. To address these issues, The North Carolina State University (NCSU) Libraries Acquisitions & Discovery Department created two databases to facilitate and automate e-resource reconciliation processes. The first, our ebook reconciliation database, ensures that all purchased content from our ebook packages is discoverable and creates title lists that definitively describe the entitlements for those packages. The second, our ejournal reconciliation database, automates matching integrated library system title lists with publisher and knowledgebase title lists in order to easily generate and distribute work tasks. Both databases help manage the abundance of titles and discrepancies that arise from the varied sources of metadata used during the reconciliation process.