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A Comparative Study of the Challenges and Obstacles Facing E-Learning During the COVID-19 Pandemic from the Perspectives of University Instructors and Students

The emergence of the Corona pandemic and the consequent closure of many different activities, especially educational activities, to prevent the gathering and crowding of people, made e-learning a savior and a haven for continuing the educational process in the whole world. However, some developing countries, including Libya, which did not previously rely on e-learning and distance education, faced many challenges and difficulties during that period to avoid the closure of schools and universities. To shed light on these challenges and in an attempt to overcome them, we conducted a two-part study on the obstacles that prevent the application of e-learning in Libya. The first study concerns the point of view of university faculty members, and the second one concerns the students' point of view. Both studies were conducted at the Libyan International Medical University in Benghazi, Libya. During the study, the descriptive-analytical method was used, and two questionnaires were distributed to reach the desired results. This paper aims to make a comparison between the results of the two questionnaires through four classifications of issues associated with e-learning, namely, social issues, accessibility issues, issues related to faculty members, and issues related to students. All these four categories were compared through the perspectives of faculty members and students, and thus the convergences between the teachers' and students' opinions of e-learning were identified. The opinions were closer, as they led to the diagnosis of the problems facing e-learning and their ordering according to the importance of their impact, leading to some important recommendations.