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A look into Emergency Department overcrowding: Ideas and overview

In recent years many Emergency Departments (ED) across the country and abroad are reporting an increase in the flow of admitted patients. Although the problem of overcrowding of ED has been in the spotlight recently and research has been conducted in the direction of patient flow optimization, we are still waiting for concrete and feasible results. In this paper we propose a new way of looking at the problem of flow optimization and overcrowding circumvention by applying principles and mechanisms from the area of computer science. Our vision is to employ a multi-agent system for modeling the ED in such a way that we can deploy various optimization algorithms in order to systematically address the actual issues. This paper presents a systematic review of reported solutions and a grounded framework for an interdisciplinary approach in handling the ER overcrowding.