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Dashboard for performance monitoring of toll stations

Business Intelligence (BI) is a modern approach to the processing of large amounts of data and their transformation into quality information. Dashboards are a type of BI application that improves the decision-making system by giving importance to cognitive and human perception abilities. The way of presenting and visualizing data and information on the dashboard provides better, more reliable and faster decision-making. The paper presents a dashboard for performance monitoring of toll stations on the highway, which allows the analysis of traffic flows and engaged resources at the level of one day. Performance includes various characteristics that describe the functioning of the process and activities and can be obtained for each station in the toll collection system. The designed dashboard enables the display of business performance, quality data visualization, fast and clear inference about the operation of the system, and a good basis for decision making.