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Application of Combined SWOT and AHP in Innovation Ecosystems Management

Agile stakeholder management in innovation ecosystems is important in ensuring sustainability and effectiveness of interventions. Nevertheless, the complexity in ecosystems management often requires a multidisciplinary approach in the decision-making process involving various stakeholders. In this paper we propose a two-phase practical tool that can assist ecosystem builders to identify the ecosystem's capabilities and competencies. The tool is comprised of a set of key indicators aligned with the dynamics in the innovation ecosystem. The indicators are operationalized by systematically conducting a combined SWOT and Analytical Hierarchy Process (AHP) to ascertain the level of importance and map out the ecosystem needs. Usability tests were undertaken with two subject matter experts and an industry expert who works under an innovation intermediary organization. The paper provides implications of such a tool to academics and policy makers to better understand ecosystem management.