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Decision Support Using Performance Driven Trade-Off Analysis

In preparation for detailed policy decisions, part of the Single European Sky definition phase, the Eurocontrol Experimental Centre commissioned a research study from the London Business School during August 2005 to January 2006. We propose a staged methodology, complementary to the existing European Model for Strategic ATM Investment Analysis (EMOSIA), in order to support Eurocontrol in a multi-stakeholder, multi­ objective trade-off evaluation process of strategic level decisions. By means of a case study, we apply the methodology to an Operational Improvement cluster decision problem and demonstrate the nine stages of the process. We provide practical guidelines on how to obtain performance ratings for potential improvement components and cluster versions, and how to assess the relative importance of the objectives to each stakeholders, ultimately constructing the trade-offs between the various performance objectives by identifying a set of preferred cluster versions. In addition, to support the evaluation of Air Traffic Management system enhancements, aimed at improving the system’s operational performance in areas such as capacity, safety, environment and efficiency, the techniques presented in this paper do not solely rely on monetary valuations but combine both quantitative and qualitative assessments. Finally, we highlight means for enhancing the communication amongst the multiple stakeholders involved by creating a shared language and identifying potential sources of agreement as well as sources of conflict.