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Testing some important factors for city e-gov implementation success

The literature on strategic leadership, management of technology, and specific characteristics of the city's change process propose their importance in successfully implementing innovation by the city government. While these factors may indeed be important to enhance the city government and services performance, the existing literature contains limited empirical evidence supporting their relationship to successfully implementing innovation. A field test of 243 US cities was used to test an integrated model of the relationships between the major constructs. This report outlines the relevant theoretical framework, the specific propositions to be empirically tested, and the methodology used. The results provide many insights into how city administrators should develop the important areas for more successful implementations of e-gov applications.