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AN EMPIRICAL INVESTIGATION FOR EXPLORING INFORMATION TECHNOLOGY FACTORS AND FIRM PERFORMANCE IN MALAYSIAN CONSTRUCTION SECTOR

This paper examines the role that investment in information technologies (IT) play in the performance of construction companies in Malaysia. IT investment by construction firms increases annually, but many of them do not have the tools with which to evaluate the returns from their investment. To achieve this, a survey was carried out on 68 firms, using the revealed preference (RP) technique. From the data obtained, correlations were done using Pearson’s 2tailed test for attitudes and perceptions. Four relationships were investigated company performance vs. IT use, company performance vs. human resources, company performance vs. technical resources, company performance vs. business resources. It was found that IT investment had a positive impact on the firm performance and that the effect of the investment depended on the area of the investment.