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Work System Modeling Method with Different Levels of Specificity and Rigor for Different Stakeholder Purposes

This paper proposes a modeling method (the work system modeling method WSMM) that addresses key issues related to enterprise and process modeling. Those issues lead to modeling method requirements that call for relaxing common assumptions about the nature of modeling methods and related modeling languages and metamodels. A summary of work system theory (WST) and the work system method (WSM) provides background for understanding WSMM. A design space for modeling positions most applications of WSM in relation to seven purposes of modeling that call for successively more formal approaches. WSMM is presented in relation to the seven purposes, thereby extending WSM in new directions. A final section summarizes how WSMM addresses the issues and requirements from the introduction, explains how coherence is maintained within WSMM, and identifies areas for future research.