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Food Hygiene Standard Satisfaction of Singaporean Diners

This study examines issues related to food hygiene and non-hygiene attributes of the foodservice industry, food safety knowledge of diners, and their satisfaction with a food hygiene disclosure system. Using data collected at four food courts and four hawker centers in Singapore, the results of this study indicate that food hygiene attributes are a key driver when dining out. Significant relationships were found to exist between food hygiene attributes and food safety knowledge of diners and food hygiene standard satisfaction. Non-hygiene attributes exhibited a significant relationship to food hygiene standards. The study discusses both theoretical and practical implications of the results for foodservice operations and governments.