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Analysis and Evaluation of Lean Culture Adoption

With increased competition, speculation, changes in customer expectations, and world events that significantly disturb the markets, managers have more technical difficulties in coordinating/monitoring organizational processes and practices. The lean philosophy made it possible, through the identification of the most recurring problems within the company under study, to understand the restructuring needs of the organizational culture, the revision of fundamental key processes, the significant improvement in response times, and the assumption of a commitment by stakeholders from the various areas of activity in the company. In this context, this work, carried out in the scope of internship, aims to analyze and evaluate the importance of adopting the lean concept in a multinational company, inferring about the benefits achieved and the improvements felt with regard to competitiveness and service level. In this sense, it was clear that the adoption of lean allows the optimization of key processes.