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The Impact of Information and Communication Technology on Job Characteristics of South African University Academics

A study was recently carried out on the use of Information and Communication Technology (ICT) by South African University Academics. The impact of ICT on job characteristics of academics—teaching, research and to a lesser extent, administrative duties was investigated. Academics at the University of Fort Hare, South Africa's oldest and first historically black institution (HBI) were tested in this exercise. Realizing that South Africa's HBIs exhibit a lot of commonalties in structure, operation and management, no doubt, this study strongly reflects the general situation with this country's HBIs. Academics across all disciplines and hierarchy were included in this questionnaire survey supplemented by interviews. Results indicate an established need for ICTs, a general lack of adequate computer facilities, low level of computer literacy among academics, a need for training in ICTs, high level of unreliability in networking allowing access to the use of the Internet, and the non-existence of ICT policies for com