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A Study on Level of Satisfaction among Beneficiaries under Pradhan Mantri Surakshit Matritva Abhiyan (PMSMA) in Government Health Facilities of District Etawah, Uttar Pradesh: A Cross-sectional Study

Background: In India, many pregnant women don’t give importance to early antenatal care leading to undetected High-Risk Pregnancies (HRP). All pregnant women need to access quality antenatal care services to detect and prevent life-threatening complications during childbirth. The Pradhan Mantri Surakshit Matritva Abhiyan (PMSMA) was launched by the Ministry of Health & Family Welfare, Govt. of India on 9th June 2016.Objective: To determine the level of satisfaction among beneficiaries under PMSMA scheme.Methods: A cross-sectional study was done among 400 pregnant women who were delivered within 1 year from the date of the study and who had registered & availed the Ante-Natal Care (ANC) services under Government health facilities in district Etawah, Uttar Pradesh. The data thus collected were entered into Microsoft-Excel spreadsheet and was analyzed using IBM SPSS software Version 24.0Results: Out of 400 beneficiaries, 195(48.75%) were satisfied with the cleanliness of wards & toilets followed by 234(58.50%) with drinking water quality, 374(93.50%) with basic laboratory investigation, 341(85.25%) with transport facilities during discharge. The majority of study participants were in the age group of 20-30 years i.e. 375 (93.75%) and most of them got married between 15-20 years of age i.e. 285(71.25%)Conclusions: If every pregnant woman in India is examined by a Medical Officer/Specialist and Investigated appropriately at least once during the PMSMA, the Abhiyan can play a crucial role in reducing the number of maternal deaths & High-Risk Pregnancy (HRP) in our country.