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Enhancing the development of effective one-to-one skills for practice

Abstract Central to the skills and knowledge required of professional workers is the ability to form effective interpersonal relationships. Practitioners need to develop and enhance their one-to-one skills in order to respond appropriately to the differing needs of individual clients and to meet the competing demands of interagency working. Some professional training courses find that using video rooms as a ‘skills laboratory’ helps to build students' confidence and equip them with the skills they require. This article reviews some of the advantages and challenges of this teaching and learning method in the acquisition and enhancement of skills. In particular, it draws on the experience of training students in active listening and supervisory skills. These students videoed the stages of their own skill evelopment, while undertaking professional training for youth and community work and social work in Liverpool. Overall, the students acknowledged there were personal and professional benefits to ‘being able to watch yourself and learn from it’, within professional training programmes.