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e-participation in local governments: an empirical examination of impacts

The ability of technology to change and improve public service delivery is vital for the success of e-government. This study attempts to address both of these issues through an analysis of electronic participation or e-participation in local governments. This paper examines factors that have a positive impact from e-participation adoption. This issue is explored through a statistical analysis of a national e-participation survey at the local level in the United States. The statistical models show that demand is the most important factor driving the impacts of e-participation. Many of the traditional factors noted in the literature such as demographics, and local government characteristics showed little support in our statistical models. The results of this paper imply that a greater understanding of the demand for e-participation is critical for its future development.