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Symbiotic intelligence: Self-organizing knowledge on distributed networks, driven by human interaction

This work addresses how human societies, and other diverse and distributed systems, solve collective challenges that are not approachable from the level of the individual, and how the Internet will change the way societies and organizations view problem solving. The authors apply the ideas developed in self-organizing systems to understand self-organization in informational systems. The simplest explanation as to why animals (for example, ants, wolves, and humans) are organized into societies is that these societies enhance the survival of the individuals which make up the populations. Individuals contribute to, as well as adapt to, these societies because they make life easier in one way or another, even though they may not always understand the process, either individually or collectively. Despite the lack of understanding of the how of the process, society during its existence as a species has changed significantly, from separate, small hunting tribes to a highly technological, globally integrated society. The authors combine this understanding of societal dynamics with self-organization on the Internet (the Net). The unique capability of the Net is that it combines, in a common medium, the entire human-technological system in both breadth and depth: breadth in the integration of heterogeneous systems of machines, information and people; and depth in the detailed capturing of the entire complexity of human use and creation of information. When the full diversity of societal dynamics is combined with the accuracy of communication on the Net, a phase transition is argued to occur in problem solving capability. Through conceptual examples, an experiment of collective decision making on the Net and a simulation showing the effect of noise and loss on collective decision making, the authors argue that the resulting symbiotic structure of humans and the Net will evolve as an alternative problem solving approach for groups, organizations and society. Self-organizing knowledge formation from this symbiotic intelligence exemplifies a new type of self-organizing system, one without dissipation and not constrained by limited resources.