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Enhancing Conformity Assessment Process by Outsourcing

This paper analyzes scheduling of expert teams work with possible partial outsourcing of conformity assessment. Each task is completed by a team of experts (generally, diversely qualified ones). The number of experts in each team is limited. All the tasks should be completed within a specific time frame. The objective is to determine the set of tasks that should be outsourced to complete all the tasks with the lowest outsourcing costs. In order to achieve this objective, the paper offers heuristic algorithms that implement four priority rules. The paper presents a numerical example including different priority rules. Keywords— team allocation, schedule, outsourcing, cost minimization.