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Arrested Sensemaking: Typified Suppositions Sink the El Faro

When a perceptual order is turned into a conceptual order a disjunction between continuity and discontinuity is created. Sensemaking to manage this disjunction often consists of attributions of typicality formed intuitively or through deliberation. The details lost during this process can lead to further breakdowns. This process of “arrested sensemaking” is illustrated with a disaster at sea when a 790-foot container ship, the El Faro, sailed into the eye of a category 3 hurricane and capsized. All 33 crew members perished. The prevailing sense was that the rough seas were a “typical” storm, arresting sensemaking in the face of a looming disaster.