{'fraction_non_alphanumeric': 0.020137784843667197, 'fraction_numerical': 0.0010598834128245894, 'mean_word_length': 5.695035460992908, 'pattern_counts': {'":': 0, '<': 0, '<?xml version=': 0, '>': 0, 'https://': 0, 'lorem ipsum': 0, 'www.': 0, 'xml': 0}, 'pii_count': 0, 'substrings_counts': 0, 'word_list_counts': {'cursed_substrings.json': 0, 'profanity_word_list.json': 0, 'sexual_word_list.json': 0, 'zh_pornsignals.json': 0}}
Healthcare information systems promotion: from an improved management of telemedicine processes to home healthcare processes

Crucial advancements in science education and information technology provide promising resources that require many academic disciplines to work together. Innovations of Information Systems (IS) and Technology (IT) offer major potential to improve quality and efficiency of care delivery, enable new forms of healthcare organizations, enhance interactions between patients and healthcare providers, and transform care delivery. Closely linked to the integration into a global world, our work is focusing on electronic health (e-Health). Worldwide, there have been some pilot projects on Telemedicine and e-Health and researchers are working to advance and support e-Health services. Unfortunately, this still suffers from problems of understanding, lack of techniques and legal texts, huge costs, and it is still rarely used especially in Tunisia. Accordingly, fully exploiting the power of IS/IT within the healthcare sector requires overcoming significant challenges. To tackle these issues and following some previous works, our research aims at identifying the main challenges behind home healthcare processes, and to find better ways of improving them through the use of BPM-related technologies. We briefly describe our experience in this kind of processes by presenting our experience with telemedicine processes and the use of Business Process Modeling Notation 2.0 process models. We have tested our telemedicine processes through the Activiti BPMS, which proved its usefulness to enhance the design and therefore the implementation of telemedicine processes. From this experience, we derive the main challenges of using a BPM approach to implement home healthcare processes, and propose also the research questions that can enhance this implementation.