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Proposal and Evaluation of Automatic Registration Method of Service Information by Distribution from Deployment System to Maintenance System

With the popularization of B2B2X (Business to Business to X, where “X” represents any end user) business, the software for supporting both deployment and maintenance of collaborative services, which combine multiple services, is required. We previously investigated technology for enabling both deployment and maintenance of collaborative services in one stop and achieved automation in every process such as deployment and maintenance. However, to complete a series of processes in one stop without operators, it is necessary to automatically distribute service information (configuration of systems that provide collaborative services) between processes. In this study, we developed a method for automatically distributing service information between a deployment system and a maintenance system, and we evaluated its feasibility. For the evaluation, we implemented the proposed method with current technologies and applied it to the service-maintenance process in a virtual environment.