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Looking Back at Topeka: General Foods and the Quality-of-Work-Life Experiment

The Topeka Pet Food Plant has been one of the most highly publicized examples of organizational innovation in recent times. However, some of the publicity associated with it has been highly misleading. The authors offer a careful reexamination of the development and operation of the plant, outline the role that publicity has played in its history, and discuss the use of case studies in general.