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E-Government Readiness Model Development for Successful ICT Adoption at Government Institution in Indonesia

17 ABSTRACT: One of the biggest challenges for adopting IT at the time government use the new technologies and determine the standard for directive and management measure. Actually, it is closely related to the level readiness of electronic adoption in particular culture of unit or division. In this study, a model have been designed for ICT adoption in term of assessing the eGovernment Readiness by using 7 enterprise enablers of COBIT 5, which is performed to a case study in the provincial government, focused in the Bandung districts. They are involving principles and policies, business processes, organizational structure, culture, ethics and attitudes, information, application and infrastructure services, skills and competencies of Human Resources. Meanwhile, research methodology is carried out through phases namely interviews, observation and questionnaires to collect the essential data, while the analysis through a quantitative approach presented that there is no significant effect on the services, infrastructure and applications towards ICT adoption. Hopefully, this model will support the provincial government of Bandung to assess the ICT adoption, even understand the factor related to the process.