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A Service System Theory Frame Based on Ecosystem Theory

Rudimentary scientific understanding of modern service system not fits service development trend, and service science is proposed to resolve this problem. Socialized division of labor and information technology transforms traditional service into a cooperative, distributed and social system. The relationships between multi-partners and operation mechanism of service system are familiar with ecosystem. Based on ecosystem theory, new service system theory frame is proposed to study service system. Borrowed concepts of population and community from ecosystem, two new concepts: s-population and s-community are proposed to study the composition and static structure of service system. Corresponding with food chain and community succession, value net and service system succession are used to show service system's dynamic mechanism, and a new method ordination of service system is also discussed to analysis service system and service succession. This paper is to provide an essential theoretical framework for service system.