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The Playlist Experience: Personal Playlists in Music Streaming Services

Music streaming services encompass features that enable the organization of music into playlists. This article inquires how users describe and make sense of practices and experiences of creating, curating, maintaining, and using personal playlists. The analysis relies on a mixed-method study, including music-diary self-reports, online observations, and in-depth interviews with 12 heavy users of Spotify or/and WiMP Music. The findings suggest heterogeneous management of static and dynamic playlists based on structural and contextual schemes of aggregating music. User control motivates different playlist practices that demonstrate new ways of collecting music via streaming services but also derive from pre-digital collecting.