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Positive people are promotable. The chairman of ACHE shares her outlook on leadership, workforce success, and current challenges facing health care.

HP: What drew you to the field of health care leadership? Giles: I began my career as an occupational therapist in 1977. Quite by accident, I began managing an occupational therapy department in 1978 in Memphis. It was very clear to me that health care management was truly my passion. I was able to advance from staff therapist ultimately to being the president and CEO. Throughout my career, I offered to take on additional duties whenever they became available or whenever any position was vacated.