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NEW WAYS OF MANAGING CONFLICT Rensis Likert and Jane Gibson Likert New York: McGraw-Hill, 1976, 375 pp., $14.50, hardbound

Rensis Likert has devoted most of his professional career to the development of a management system that is based on longitudinal research in various organizational settings. Two earlier books by Likert, New Patterns of Management (1961) and The Human Organization : Its Management and Value (1967) spell out his theory and research in great detail. This current work applies his system to the process of managing conflict. He combines research-based principles, various theories of organization management, and his own theory of System 4 and applies them to conflict situations involving virtually any