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User-driven implementation of information systems

Information system (IS) implementation projects have throughout their existence been risky and there is no evidence that their success rates would have lately become any better. We argue, that the situation is partially caused by the fact that the organizational implementation of information systems has not received sufficient attention. In this paper, we describe a user-driven implementation method and present a case study where the method was successfully applied. The reasons for why this type of organizational implementation method functions despite of the obvious defects of the technical system are discussed.