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Knowledge Guided Short-Text Classification for Healthcare Applications

The need for short-text classification arises in many text mining applications particularly health care applications. In such applications shorter texts mean linguistic ambiguity limits the semantic expression, which in turns would make typical methods fail to capture the exact semantics of the scarce words. This is particularly true in health care domains when the text contains domain-specific or infrequently appearing words, whose embedding can not be easily learned due to the lack of training data. Deep neural network has shown great potentials in boost the performance of such problems according to its strength on representation capacity. In this paper, we propose a bidirectional long short-term memory (BI-LSTM) recurrent network to address the short-text classification problem that can be used in two settings. Firstly when a knowledge dictionary is available we adopt the well-known attention mechanism to guide the training of network using the domain knowledge in the dictionary. Secondly, to address the cases when domain knowledge dictionary is not available, we present a multi-task model to jointly learn the domain knowledge dictionary and do the text classification task simultaneously. We apply our method to a real-world interactive healthcare system and an extensively public available ATIS dataset. The results show that our model can positively grasp the key point of the text and significantly outperforms many state-of-the-art baselines.