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Participatory design and public galleries, libraries, archives and museums (GLAM) sector

This workshop wants to investigate the role of Participatory Design principles and practices in the conceptualization of spaces, technologies and services that GLAM organizations (Galleries, Libraries, Archives and Museums), in particular public ones, offer to their communities. In recent years the public sector in general and GLAMs in particular have started to be interested in human centered design. We believe the time is ripe to think beyond user involvement and also reflect on the opportunities and challenges of citizens and civic engagement at deeper levels of co-creation. For this task Participatory Design (PD) might bring interesting reflections and approaches to consider. We are therefore seeking to engage with participants that have experience or interest on how citizens' involvement and PD process should and could take place to shape the future of GLAM institutions and services, especially public ones.