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A Context-Aware e-Tourism Application Enabling Collaboration and Knowledge Exchange among Tourists

Tourism is a key scenario for context-aware applications. Well known examples of context-aware e-tourism services are location-based content delivery and interface adaptation to current user activity. Our approach differs from previous ones as we consider a tourist not only as a target for content delivery, but also a source of valuable information, useful for other tourists and service providers as well. This work, in the framework of the Kamer project, describes an eTourism context-aware application, providing tourists on the move with proper context-aware services to support communication and knowledge exchange. The application integrates already available location-based content delivery services with a context- aware instant messaging service, and a tourist service provider reputation service, which supports tourists during decision-making processes. Here we describe main design issues and prototype implementation.