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Technology-mining model concerning operation characteristics of technology and service providers

Owing to the high variety of industry development, technology and service providers (TSPs) are dedicated to the development of applied technologies. The operation purposes of these service providers are to provide customized services and technologies that meet the various client requirements and improve the capability of their clients via various projects. To outreach services to related enterprises successfully, the TSPs need an effective approach to explore the technology demands of enterprises. Based on the client demands, TSPs can establish effective operation strategies and technology development direction. Previously, the technology-development strategies are determined by domain experts or sales through trial and error. With regard to the operation requirements of the TSPs, this paper presents a technology-mining model based on their contract/project history. The aims of the proposed model focus on exploring technologies with higher client demands and significant research and development returns so that the TSPs can effectively expand and continue their business. Furthermore, the promotion sequence of different technologies can also be determined via the proposed-mining model. By application of the technology-mining model, effective suggestions can be provided to the TSPs for business extension.