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An international information system on conditions of work

Information services and products are becoming more and more specialised. The systems providing them should be flexible enough in design to allow for redirection if necessary in order to provide better or different services and to readjust to take future requirements into consideration. Existing systems should take stock of the services they provide at certain intervals to assess how the information needs have altered; if necessary, changes should then be made to the system to keep it viable. Information providers therefore have to consider some fundamental questions, such as who are the end users (what groups or professions, in which countries, etc.), and how they are using or