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Designing Empathic Agents : Adults vs . Kids

An evaluation study of a Virtual Learning Environment populated by synthetic characters for children to explore issues surrounding bullying behaviour is presented. This 225 participant evaluation was carried out with three stakeholder groups, (children, teachers and experts) to examine their attitudes and empathic styles about the characters and storyline believability. Results revealed that children expressed the most favourable views towards the characters and the highest levels of believability towards the bullying storyline. Children were more likely to have an empathic response than adults and found the synthetic characters more realistic and true-to-life.