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Definition Procedure for Strategic Technology Resources in Small Manufacturing Firms: A Case Study

ABSTRACT In the Latin American context, small manufacturing firms are subject to severe constraints on their competitiveness due to significant technological lags in their production processes and shortcomings in their technology management activities. Further, this business segment also encounters major hurdles that hamper its access to a broad range of State science and technology promotion tools. This is why it is necessary to deploy a procedural tool that paves the way for technology resource management practices that are both systematic and ongoing, particularly those that are strategic for upgrading the production performance of these enterprises. This article explores the development of a procedure for defining strategic technology resources and their application in a small sawmill. In order to respond to the proposed objectives, a nonexperimental research project was conducted through a descriptive study that included a sector-specific diagnosis, the use of strategic analysis tools for assessing tangible and intangible technology resources, and analyses of key factors (internal) and sector-specific influence factors (external). The most noteworthy result is the construction of a methodological procedure that helps fine-tune the use of existing technology resources through an initial technology diagnosis. The application of the procedure streamlines the decision-taking process for technology innovation and management in a small company, enhancing its production performance. The progress of the survey also helped bridge the gap between academic theorization and corporate pragmatism, with specific input spurring local and regional development. As a result, it would be appropriate for future research projects to explore the impacts caused by the implementation of the procedure on the technology management indicators of small businesses in this sector.