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A Pebble into the Pool . Organizational Considerations on the Process of Introduction of ICTs into the Italian Civil Courts

Our paper aims at describing the features and organisational implications of a process of ICT introduction within the Italian Civil Courts-System. The innovation process is described according to a "Pebble into the Pool" perspective: once "thrown" into the Court organisation, new technologies could produce waves that are not limited to the level of mere working procedures, and encompass broader managerial and institutional levels. On the other hand, the shape, size and obstacles found within the organisation are likely to influence the actuality, intensity and form of the waves. Thus, it is suggested, innovation within the Courts cannot be deterministically forecasted or planned; on the contrary, it must be dealt with according to a field-based through strategy