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The action research case study approach: A methodology for complex challenges such as sustainability in aviation

Action research was chosen to investigate the interface between economic and environmental factors in the aviation sector. A variant of the methodology was developed which combined the ethos of action research with the prescriptive mechanism of case study analysis. This was found to be particularly appropriate for the situation encountered, where the parameters of the central problem are clearly defined and an outline solution can be identified but how to persuade stakeholders of a way forward is uncertain. The research had three phases beginning with the preparatory phase which examined the situation in depth to be able to propose a feasible solution. The second phase involved seeking ideas from another sector with similar characteristics. The third phase consisted of engagement with stakeholders across six stakeholder groups. It is suggested that the ‘action research case study’ is particularly suited to the challenge of sustainability and may have wider utility.