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A Role-based Typology of Information Technology: Model Development and Assessment

Managers aim to explain how and why IT creates business value, recognize their IT-based capabilities, and select the appropriate IT to enhance and leverage those capabilities. This article synthesizes the Organizational Information Processing Theory and Resource-Based View into a descriptive typology of IT roles. On the basis of these roles, the core features and functions of IT resources can be analyzed and linked to business objectives. Implications and areas for future research are discussed.