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INCIDENT MANAGEMENT: THE KEY TO SUCCESSFUL TRAFFIC MANAGEMENT IN TORONTO

Significant benefits can be produced by a freeway traffic management system coupled with an effective incident response program. Some measures can be introduced without major increases in capital or operating budgets. Many of the more sophisticated measures will require a major ongoing budget commitment. It is noted that interagency cooperation, an openness to innovation, and a conviction that it is worthwhile to reduce motorist delay, are key ingredients to successful incident management. The article describes COMPASS, greater Toronto's freeway traffic management system. The system consists of 3 strategies: detection and confirmation; incident management; and motorist advisory. The details of each of these areas are described.