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Innovation intermediaries: a process view on open innovation coordination

The paper reports an action study of seven innovation projects with collaborative partnerships in inter-organisational networks that are facilitated by innovation intermediaries. It contributes to open innovation literature the understanding of innovation processes as nested processes of co-creation on the one side and economic exchange on the other side. While innovation project management and (online) market places are well researched as distinct strategic positions, our observations suggest a third strategic position for innovation intermediaries as process coordinators with strategic innovation capabilities. The paper identifies matchmaking and innovation process design, management of collaborative projects, project valuation and portfolio management as three such strategic capabilities and identifies directions for future research on this emerging phenomenon.