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Comparing resident–patient encounters and case presentations in a family medicine clinic

Oral case presentations following resident–patient interactions provide the primary mechanism by which faculty supervisors assess resident competence. However, the extent to which these presentations capture the content and quality of resident–patient communication during the encounter remains unknown. We aimed to determine whether: (i) the resident–patient encounter content matched information conveyed in the case presentation; (ii) the quality of resident–patient communication was accurately conveyed, and (iii) supervisors addressed effective and ineffective communication processes.