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Denials drop when CMs, MDs act as a team.

A study at Good Samaritan Hospital in Dayton, OH, determined that denial rates are lowest when case managers (CMs) and physicians collaborate on patient status. - Study analyzed denials during three different arrangements for determining patient status. - Biggest number of denials occurred when physicians acted alone. - When CMs set status, denials dropped in 7 of 10 DRGs with 2% or more denials.