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‘At risk of harm’? An exploratory survey of school counsellors in the UK, their perceptions of confidentiality, information sharing and risk management

ABSTRACT The primary objective of this study was to explore perceptions of UK school counsellors of confidentiality and information sharing in therapeutic work with children and young people, using qualitative methods. The research design employed a two-stage process, using questionnaires and follow-up interviews, with a small, non-random sample of school counsellors. Paper-based questionnaires were used initially to identify themes and sub-themes from respondents (n=13), and were followed up with face-to-face, semi-structured interviews, with a convenience sub-sample (n=6). Counsellors reported a lack of awareness of information-sharing policies, largely assuming a legal duty to report child abuse. Maintaining confidentiality was seen as valuable, in order to protect the therapeutic alliance, despite disclosures of risky behaviour by some young clients.