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INFORMATION SUPPORT FOR CONDUCTING ONLINE SURVEYS OF STUDENTS

In this scientific work, two versions of the survey are considered: 1) a survey based on the resource "One question - many opinions"; 2) a survey based on the virtual learning environment of the Lviv Polytechnic National University. The questions concerned the situation within the group, the cost of training, and the time of classes. Appropriate diagrams have been created to better understand the processes in the interaction and data flow. The created diagrams will provide an understanding of how entities interact with each other and what analysis processes the information received from the target audience takes place. To achieve this goal, current research on this topic was analyzed. Surveys are an important component of creating appropriate working and learning conditions through feedback between the university and students or employees. The COVID-19 pandemic has forced a rethinking of the role of online services in creating conditions for education and work. Thanks to the implementation of these services in the process of interaction with students, it became clear that such technologies have certain advantages and their further use will have a positive effect on the activities of the department and the university in general. The article contains a simulation of a situation when it is necessary to find out the opinion of students, an approach to its solution, and the result. These models of situations make clear the importance of communication between the university and students, thanks to such surveys, students can influence the activities of the department, which will make the learning process more comfortable and productive. Anonymous surveys allow you to find out students' opinions about things that can sometimes be difficult to say directly. This article shows that when students were asked about bullying, such questions should be answered candidly, and anonymity would facilitate this. The information obtained will indicate whether a conversation about the dangers of bullying should be held to prevent various dangers. Online survey services are becoming indispensable tools, as can be seen from the conducted research, the university receives important information, and based on the results of the received answers, activities in these areas will be formed.