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Book Review: Dangerously Sleepy: Overworked Americans and the Cult of Manly Wakefulness, by Alan Derickson

For example, the worker with the pseudonym Maggie described how she tried to connect with compassion and sympathy to visitors when she was “stationed in the commanding officer’s house” and found herself “listening to men tell their stories about being in Europe in World War II, with tears streaming down their faces” (p. 100). In exploring the difficulty in assessing visitors’ intellectual preferences, Tyson presents statements of Fort Snelling workers that illustrate how they try to infer whether each visitor wants to interact with the historic characters through quiet oneon-one conversations, through loud and dramatic historic soliloquies, or through silently observing demonstrations of time-specific skills. Guessing incorrectly—such as initiating a conversation, and thereby bringing into the action, a visitor who wants to stand back and be entertained—can cause both distress for the visitor and feelings of disconnect and failure for the worker. And this all must be done while self-censoring out any modern-day speech, maintaining high energy and cheerfulness, and welcoming visitors throughout the summer heat while wearing layers of past-era clothes. This book would be useful for a labor studies class, particularly in generating discussions of the vast array of jobs that require some level of emotional labor. Each of the chapters can be read on its own, without requiring knowledge from earlier parts of the book to understand later portions.