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Major Mystery Makes Dangerous Leap Forward

Organizational learning (OL): isn’t it a wonderful mystery? Some of us spend the best years of our lives puzzling over it. Life is full of compelling mysteries and we have been drawn to this one. Some of the great mysteries of life are posed by an unforgettable image—a sunset, the new spring blossoms, a pendulum swinging, the gears of a clockwork engine, a gothic cathedral, a newborn . . . But we who struggle to understand the mystery of OL have no clear image or evidence of the miracle that poses the mystery. What is OL? How would we recognize it when we found it? Our task is more like the search for dark matter or antigravity than the search for Paleolithic remains or some villain on the most wanted list. At least they know what they are looking for. But who knows what OL looks like? In this context it seems to me a good cause for celebration that this article has discovered, described, and labeled nine different examples of our mysterious subject matter. Within the extended case study of the New York City Police Department (NYPD) in Silverman’s (2001) monograph can be found data on (what I claim to be) nine distinct versions of OL (see Examples 1 through 9 in table 3). Nine examples of OL: