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Touchscreen questionnaire patient data collection in rheumatology practice: Development of a highly successful system using process redesign

While questionnaires have been developed to capture patient‐reported outcomes (PROs) in rheumatology practice, these instruments are not widely used. We developed a touchscreen interface designed to provide reliable and efficient data collection. Using the touchscreen to obtain PROs, we compared 2 different workflow models implemented separately in 2 rheumatology clinics.