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An Assessment Center Examination to Select Administrative Interns

BARRY L. WAGMAN INTRODUCTION The "administrative intern" job classification is one of the most critical in Philadelphia's position classification plan. It is defined as work of a training nature designed to develop knowledges, skills, and abilities in the areas of management and fiscal analysis and operations. The training period lasts one year and consists of planned rotational assignments, seminars, and other learning experiences. The only requirement for admittance to the test is the completion of a master's degree program in certain fields-for example, public administration or business administration. Traditionally, the city has relied exclusively on oral tests to evaluate candidates for this job. These tests were highly structured and were administered by a panel of experienced public administrators under the guidance of an examinations technician. They typically consisted of four or five standardized items setting forth hypothetical problematic situations likely to be encountered by administrative interns. The test normally consumed approximately 45 minutes. On the basis of this small behavioral sample, the panel was required to judge the relative fitness of each candidate, using a standardized rating scale. Although oral tests have made an acceptable contribution to the selection process over the years, increased concern regarding job relatedness and fairness has made improvement in this area a major goal. It was toward the achievement of this goal that the city developed and administered an assessment center examination.