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The impact of team and work characteristics on team functioning

In this article, the authors seek to strengthen the theoretical foundation of team and cell formation through the inclusion of human factors. They distinguish three types of team characteristics: global, shared, and compositional attributes. In this last category, they also deal with diversity in teams by addressing three types of variables: demographic characteristics, skills and knowledge, and personality traits. In addition, the authors address the relevance of the structure of diversity in cells. For each of the above‐mentioned groups of team characteristics, their potential impact on team functioning is worked out and discussed with simultaneous consideration of the characteristics of the team task. Three industrial examples are included to illustrate the importance of including worker, team, and work characteristics when designing manufacturing cells. © 2006 Wiley Periodicals, Inc. Hum Factors Man 16: 1–15, 2006.