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My experience as a Quarantine Officer welcoming Syrian refugees.

I have been a nurse with the Public Health Agency of Canada for nearly 15 years. Last fall, I received an email requesting volunteers to support and assist quarantine officers during the arrival of Syrian refugees at the Montréal and Toronto airports. I asked myself, “Why not get out of my cubicle and my comfort zone and submit my name to help?” I sent in my application and soon after participated in quarantine officer training offered by the Agency’s Office of Border Health Services Quarantine. During the training sessions, quarantine officers from various parts of the country presented the basics of training (such as our obligations under the Quarantine Act) which we had to learn and apply. Our days were filled with case simulations in small groups, where we discussed the procedure to follow for different scenarios. We practiced wearing personal protective equipment and were fit tested for the N-95 respirator. I then returned to my regular job and waited to hear whether I would be needed and if so, when and at which airport.