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Human Factors Training for Aviation Maintenance Personnel

There is a growing awareness within the aviation industry that new levels of safety and efficiency can be achieved through attention to the human factors in maintenance. The result is that many airlines are creating human factors training courses for maintenance personnel. At the same time there is an increasing number of consultants offering human factors courses. This paper discusses the growing demand and rationale for training related to human factors in maintenance. The paper describes various course offerings — content, instructor qualifications, course length — and experiences of the author as a provider of maintenance human factors training.