Knowledge Center

What Communication Style Is Effective in Software Testing?

As the software testing industry constantly grows and develops, each testing company gets a chance to take a noticeable place in this niche.

Certainly, it is worth remembering that the software quality is the formula for success on the software market. Thus, one should not neglect the testing services.

It does not really matter what testing should be executed: mobile testing, website testing or desktop application testing – for each of them such aspect as communication is undoubtedly important.

Sometimes communication can be even the key factor because if the testers do not communicate with the developers or clients, then the achievement of mutual understanding and high working quality cannot be always guaranteed.

Many clients prefer to pay more attention to the building and establishing of the team, and also to the permanent feedback connection in the very beginning of the project because they realize that the final result may depend on this. But it is not always so easy to organize the general communication model which would satisfy both – clients and testers.

5 Peculiarities of the Constructive Communication in Software Testing:

  1. Politeness
  2. Distinctiveness
  3. Brevity
  4. Correctness
  5. Fullness

While performing automated testing or manual testing, testers and test automation engineers can face with the very severe errors and issues in the functional.

Naturally, alike questions have to be under discussions within the team and during the meetings with the clients. Keeping politeness and correctness in the communication with each other, brevity, distinctiveness and fullness in the issue’s description, the testing team can fulfill its work effectively and professionally.