Laurelwood Frequently Asked Questions

Q: How long does someone stay if admitted to Laurelwood?
A: The average length of stay for a patient at Laurelwood is 3 – 5 days. A patient’s response to treatment and the development of a safe discharge plan influences the length of stay.

Q: What is the process to be admitted to Laurelwood?
A: An intake specialist will conduct a confidential assessment to gather information from you. After this assessment, the intake specialist will speak with a physician to review the information provided. The physician will determine if inpatient treatment is necessary or if other treatment options are available.

Q: Are patients in Laurelwood allowed to smoke?
A: No. Laurelwood is a tobacco-free campus.

Q: Will Laurelwood accept my insurance?
A: Most insurance plans are accepted at Laurelwood, including Medicaid and Medicare. Our intake specialists will verify insurance benefits before any services are provided.

Q: If I need help, where do I go to get an assessment?
A: You will need to go to the Laurelwood Intake lobby for an assessment. The lobby is located near the ER on the main campus of the hospital. The lobby is open 8:00 am – 5:00 pm Monday through Friday. If you need assistance outside of these hours, you will need to go to the ER. Please know that you will be charged for the ER visit.

Q: How much does the assessment cost?
A: The assessment provided by a Laurelwood Intake Specialists is offered at no charge to the patient.


Please call 770-219-2888 if you have any additional questions about our services or policies.
