Frequently Asked Questions

Need help? The following should cover most of your questions.

General Help

How does the DatingBuzz Lesotho site work?


What is the difference between a member and a subscriber?


Is it free, or is there a catch?


Why can't I send messages?


Is my privacy respected?


Is the content censored?


  • Contain contact information such as email or Skype addresses, telephone numbers, addresses, etc.
  • Are racist, or attack other groups or religions.

Please refer to our terms of use for full details.

How do I get to the Home page?

Select the DatingBuzz Lesotho logo at the top of the page to go to the Home page.

Login Help

I've forgotten my login details. How do I find them?



Can I change my password?

Yes. Select the profile icon (at the top right of every page). Go to the Account Details page of your profile and follow the edit instructions.

How do I log out?


Profile Help

Why must I set up a profile to use the site?


Do I have to pay to set up a profile?


How do I set up my Profile?

If you are not yet a member, start by joining DatingBuzz Lesotho for free. If you're already a member, just click on Edit Profile.

Can I change my Username?

Yes. Select the profile icon (at the top right of every page). Go to Account Details and follow the edit instructions.

How do I edit my Profile?

Select the profile icon (at the top right of every page). Go to Edit Profile and follow the edit instructions.

Can I hide my profile from public view?



Yes. From the moment you complete your profile on one of our services, our aim is to help you find as many other people as possible that match the type of person you are looking for. This means that as well as being able to see members of DatingBuzz Lesotho, you may also have access to other member profiles from other carefully selected Network Services and vice versa. You can find details of these services Network Services. Remember, our two-way matching process helps all of our members select suitable profiles, so even though yours may be seen by other users of the services listed, generally they will only see your profile if you both match what you are jointly looking for.

Bear in mind that any mail or correspondence you receive through our system will always appear in your profile inbox in the normal way irrespective of which service the sender is a member of. Please note, for security reasons your log in details will only work on the service you originally joined.


How do I delete my profile?


Photo Help

How do I add a photo to my profile?

Go to My Photos and follow the guidelines for uploading photos.

Does my photo automatically show on my profile?


Are there any specific requirements for adding photos?


Why did my photo disappear from my profile?


How do I invite someone to view my private photos?


Search Help

How do I search?

For a quick and basic search, use the Basic Search. You can do a more detailed search with Advanced Search.

In addition, we offer a wide range of options for you to find people. Discover your matches, fans or people who've viewed your profile in Connections or see who's new, online or celebrating their birthday in the Find section.

How do I search for a specific member name?

Easy. Using the Username Search page in the Find section, enter the other person's username or part of their name and click 'Go'.

Why do I not get any results when I search?


What is a match?


How do I refine my matches?


How do I add someone as a favourite?


How do I see when a member was last online?


Can I remove an unwanted fan or match?


How do I add notes and ratings?

Simply select the 5 stars in a member's profile. A popup will appear for you to add a rating and/or a note.

How can I view notes/ratings that I have recorded?

To view profiles you've rated or added a note to, go to Notes or Ratings in the Connections section.

How do I edit a note or a rating?

Follow the same steps as you would rate or add a note by selecting the 5 stars in a member's profile. When the popup appears, edit the note and/or rating. To remove a rating, select the 'Clear rating' link and save.

Contacting Other Members

How do I contact another member?

From search results or while viewing someone's profile, select the message (envelope) icon. Type your message and hit Send.

Will any of my details be exposed?



The easiest way is to follow the link provided in the email you received. That will take you directly to their message. Remember, unless the person who sent you the message is a premium subscriber, you will need to be a subscriber to reply.

Must I be a subscriber to receive messages?

No, you will receive messages even if you are not a subscriber. However, unless the person who sent you a message is a premium subscriber, you will need to be a subscriber to reply.



How do I stop receiving messages from a specific member?

While viewing the message or the profile of the person you no longer want to receive messages from, select the 'Block Him/Her' option from the More (...) dropdown. Blocked members are not able to send you any messages. You can remove this block at any time.





Subscription Help

What does it cost to subscribe to DatingBuzz Lesotho?




What will appear on my credit card account?

Payments will be shown as a purchase from Dating Lab Ltd., which is the company that operates the site.

Will my subscription automatically be renewed?




Will my profile remain on the site after my subscription ends?


Why am I being asked to verify my card details?


What is the difference between a standard and premium subscription?


Safety and Privacy Help

How do I block someone?

While viewing a member's profile, select the Block Him/Her option from the More (...) dropdown. Blocked members cannot see your full profile and will not be able to contact you.

How do I report someone?


DatingBuzz Lesotho App

Does DatingBuzz Lesotho have an app available?

Yes, it's called TDL Connect and it's currently available for iOS on the App Store and for Android on Google Play. Download it for FREE.

Why is it called TDL Connect and not DatingBuzz Lesotho?

DatingBuzz Lesotho is one of many websites operated by The Dating Lab. The Dating Lab has created one app, TDL Connect, for users of all its websites. When you first download TDL Connect, you will see the TDL Connect branding and logo. Once you log in with your normal username and password, you will see the familiar DatingBuzz Lesotho branding and logo.

Why use the app instead of using the site on my mobile web browser?

With the TDL Connect app, you get instant notifications whenever someone sends you a message or shows interest in your profile. You'll never have to miss out on a new fan or new message again.

How do I log in with my Facebook account?

Unfortunately you cannot log in with your Facebook account on TDL Connect. To log in to TDL Connect, first log in as per normal on the web and reset your password on the Account page of your profile. Once you've reset your password, you'll be able to log in to TDL Connect using your username and new password.

How do I manage my notification settings?

While logged in via TDL Connect app, manage your notification settings on the Settings page in the profile section.

How do I cancel my subscription's automatic renewal on Android/Google Play?

The following instructions apply to subscriptions purchased with a Google Play app store account.

From your Android device:
  1. Open the Google Play Store.
  2. Tap Menu > Account > Subscriptions
  3. Select TDL Connect.
  4. Tap Cancel.

From your computer:

  1. Go to (You may need to sign in.)
  2. Select TDL Connect.
  3. Click Cancel Subscription.

Important: Uninstalling an app will not automatically stop your subscription. You must cancel your automatic renewal to end your subscription. If you uninstall the app without cancelling your subscription, you will still be charged.

How do I cancel my subscription's automatic renewal on iOS/iTunes?

The following instructions apply to subscriptions purchased with an iTunes app store account.

From your iOS device:
  1. On the Home screen, tap Settings.
  2. Tap iTunes & App Store.
  3. Tap your Apple ID at the top of the screen.
  4. Tap View Apple ID. (You may need to sign in.)
  5. In the Subscriptions section, tap Manage.
  6. Tap TDL Connect.
  7. Turn off Automatic Renewal/Continuing subscription to cancel your subscription.
  8. From your computer:

    1. Open iTunes (You will need to be signed in.)
    2. Go to Account > View My Account. You will be asked to enter your password.
    3. In the Settings section, click Manage displayed on the right of Subscriptions.
    4. Choose TDL Connect.
    5. Turn off Automatic Renewal/Continuing subscription to cancel your subscription.
