lexmark troubleshooting guide

Lexmark Troubleshooting Guide

The general troubleshooting steps given in the printer manual in any Lexmark printer is as follows. Paper jam issue, Ink cartridge issues, driver issue, printing problems, scanning issue, and connectivity issue. The printer may cause some trouble because of the constant use of the Lexmark printer. It is advisable to refer to the Lexmark troubleshooting guide or the printer manual to fix the issue. Below is the detailed troubleshooting guide of the Lexmark printer. Follow this general guide for troubleshooting any issue in Lexmark printers.

Quick Steps For The Lexmark Printer Troubleshooting Guide

  1. Check whether the Lexmark printer is turned on and it is not in Hibernate mode.
  2. Check the connecting cords of the Lexmark printer and the network connection.
  3. Clear the paper jam error in the Lexmark printer.
  4. Load the input tray of the Lexmark printer with appropriate paper.
  5. Replace the ink cartridge in the Lexmark printer.
  6. Check the print job settings of the Lexmark printer.
  7. Check the margins on the printed page.
  8. Check the ink toners levels of the ink cartridge in the Lexmark printer.
lexmark troubleshooting guide

Elaborate Steps For The Lexmark Printer Troubleshooting Guide

Use Lexmark troubleshooting guide, to check whether the power cord is connected to the printer and the electrical outlet. Ensure that your Lexmark printer is turned on and it is in a ready state. Verify that your printer is not in Sleep or Hibernate mode. Check if the cables connected to the Lexmark printer and the computer are inserted properly. Install the appropriate printer driver for your Lexmark printer. Always update the printer driver to the latest version. For a proper network connection, check whether the printer IP address is correct. Verify whether you are using a supported web browser. Check if the network connection is working. Also, verify whether the printer is connected to a wireless network.

Paper jams occur in the area of input tray, output tray, automatic document feeder, standard bin, duplex unit, front door, and the rear door. Remove the jammed paper in this area. The chances are that there were minute substances stuck in these areas. Try to remove those substances.

While loading the paper in the input tray, make sure are loading the input tray with appropriate papers. Always load the new paper in the input tray. Don’t use the paper which is curled or damaged. Don’t mix the paper types, size, or weight in the same tray. Also, load the input tray with sufficient paper.

Install the ink cartridges into their slots. Replace the empty ink cartridges with Lexmark ink cartridges and Lexmark troubleshooting guide. If you can refill the ink cartridges, refill those ink cartridges with genuine ones. Initially try resetting the print job if it does not print properly. If the issue persists, check whether the printer is connected and turned on. Check the USB ports of the printer. Try to uninstall the printer software and re-install it. If the print job takes a long time, go to the general settings of the printer and choose the Eco-mode or Quiet mode. If you find that the printer is turned on, switch it off.

Align the print margin of the printer. Don’t use the same print margin pattern for printing, scanning, and faxing. Adjust the paper guides then and when you load the different paper in the input tray. Based on your operating system, set the preferences in the printer’s control panel. Check for the ink level on the control panel of the printer. If you find that the ink tank is empty. Replace or refill the empty ink toners. You can also adjust the toner darkness. On the Lexmark printer control panel, go to the Settings. Then click the options Print-> Quality-> Toner Darkness. For non-touch screen printer models, tap OK to go to the settings. Adjust and apply the Settings.

Refer the above-mentioned Lexmark troubleshooting guide settings when you have the troubleshooting problem with the Lexmark printer.

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