Productivity Training

Improving productivity in Microsoft software

Computer Coaching is the real world approach to IT Training. We provide short, sharp programs focusing on productivity gains that users can immediately apply to their personal work. We upskill a wide range of users, whether beginners, intermediate, super users or administrators in a variety of Microsoft applications.

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We Come to you

Our trainers come to your office to provide group training.  There is no need for wasted travel time in what is usually a full day out of the office.
One on one follow up at user’s desks embeds learning, ensuring knowledge is being applied to day to day work.
Our programs are customised and designed to minimise disruption to your business (a few hours on site as opposed to a full day out of the office).

How Adults learn

People learn in different ways, that’s why we blend instructor teaching with practical hands on doing … we encourage them to try new things, with our coaches experienced at overcoming resistance to change.  We know unless users apply learning immediately they never will.
People aren't used to sitting in a classroom for a whole day. Most haven't been in full time learning for many years, so in a full day course people often tune out and think about whats happening back at work, home, the weekend....  So we typically provide 90 minutes of instructor led group training and then get them back to work where we coach each person one on one.
We know users can only cope with 8-10 new ideas at a time, so we focus on high value content that will make their lives easier.  If learning isn't relevant and can be applied, people switch off.
We know people don’t like to be talked down to so we use trainers, not technicians.

Practical in the real world

We don't teach lifeless theory.  We customise content according to the specific needs of your teams, focusing learning on what will help them every day. Unlike typical classroom training, we teach users on their computer with their software using their data.  So there is no risk of learning on a different version, setup or view that impedes the user applying day to day.  The teaching examples we use are real world situations, so everyone easily "gets it" and can apply the learning immediately.
Which is what they do.  Back at their desk, we help them apply their new learning so it is locked into their mind and their routine.