Does ecobee SmartThermostat with voice control work with 5 GHz networks?

Yes, it is compatible with both 5 GHz and 2.4 GHz Wi-Fi connections; i.e. it is dual-band compatible. In choosing which Wi-Fi connection is best for your ecobee, it's important to note the differences between the two bands to make sure your ecobee SmartThermostat with voice control has the best possible Wi-Fi connection.


2.4 GHz band

The 2.4 GHz band has a longer range, which makes it ideal for devices that are placed further away from your router/access point. However, the 2.4 GHz has lower bandwidth which makes it slower than your 5 GHz Wi-Fi connection.


5 GHz band

The 5 GHz band has a much shorter range than the 2.4 GHz. However, it does have faster bandwidth to make up for its lack of reach. This band is ideal for data-intensive devices that are situated closer to the router/access point.


Setting up your device

Once you've chosen the ideal Wi-Fi connection for your SmartThermostat with voice control thermostat, follow the steps provided in our Wi-Fi setup guide and select the SSID or Wi-Fi name of the band you would like to connect to.

If your 2.4 GHz and 5 GHz Wi-Fi networks share the same name/SSID, the thermostat will pick the signal with the best strength to optimize Wi-Fi functionality.

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