Philippines Philippines

What information does Remitly require and why?

Sometimes we will ask you to verify your identity. This is to keep you safe – ensuring you are the only one with access to transfer funds from your account – and to comply with anti-money laundering regulations.

For your convenience, we will use the information you provide when you join Remitly to verify your identity electronically. However, in some cases we may need additional documentation. The type of documentation we ask for depends on where you are sending money from.

Documents we may ask for include:

  • Driver's license
  • Passport
  • Bank statements
  • Mail

There are some instances where we may ask about the nature of your remittance. We know that sharing this information can feel uncomfortable, but our goal is to protect you, while meeting regulatory obligations.

Rest assured any information you provide to Remitly is securely stored in accordance with our privacy policy.