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Data processing and Privacy policy (GDPR)

This document explains the procedure of collecting, using, sharing, storing data and disclosing user personal information. User data belongs to the user. You can change your privacy settings in your account or specific folder settings.

All user personal data stored in the service is protected in accordance with the laws of the European Union.

When using the service, this web site or applications, user agrees that Files.fm Ltd. carries out the processing of the respective user’s personal data within the meaning of the EU General data protection rules.

User data processing goal: To store and process user data according to his wishes, for example, for storing a photo, video, audio, text file or backups or for providing users a content sharing functions.

  1. Files.fm stores and processes data, files and certain user information, linking them together with personal data and activity data, if necessary.

  2. We use unique user identifiers or cookies to authenticate and authorize you, your computer or device, and to enable us to make the service usable. IT system logs store information about the used web browser, visited links, operating system and IP address.


  4. Our systems are not designed to associate personal information with your activities (such as pages you view or things you click on or search for), if there is no rational reason for it.


  6. We may store your specified geographic location.

  7. You can sign into your account to see any personally identifiable information we have stored, such as your name, email, address or phone number. You can also contact us by email to request to see this information. You can change or delete this information via account settings.

  8. We store personal data for an indefinite period of time - as specified by the user, or is it necessary to maintain the service and audit log.


  10. Ad companies may use and collect anonymous data about your interests to customize content and advertising here and in other sites and applications. Interest and location data may be linked to your device, but is not linked to your identity. Check to see company privacy policies and opt-out choices: Google Adsense.

  11. Your usage and location data can be used to link them to a particular device from which you work.

  12. If you have any questions or concerns about our privacy policies, please contact us: https://files.fm/contacts

  13. If you have given us contact information but do not want us to contact you with promotional or marketing information, you can opt-out by using Your profile settings under “My Account” tab. Please allow sufficient time for us to process your request.

  14. Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user. Check to see company privacy policies that govern their use of data: Google Analyticcs, Facebook Insights.


  16. Information we collect may be stored or processed on computers located in any country where we do business or where service user is located.



Frequently Asked Questions and Most Important Aspects

Who we are?

You and those whom you have given access to. In certain cases, also Files.fm employees, if it is necessary for the direct work duties - maintenance of the system or at your request.

Cookies and how we use them

This policy details how Files.fm uses cookies. If you visit our websites and your browser settings accept cookies, we consider this as acceptance of our use of cookies.

What are cookies and how do they work?

Cookies are small files that are sent to and stored in you computer by the websites you visit. Cookies are stored in your browser’s file directory. Next time you visit the site, your browser will read the cookie and relay the information back to the website. To learn more about these technologies and how they work, please see e.g. allaboutcookies.org.

How we use cookies?

Files.fm uses cookies to offer you a smoother experience. Cookies are used for the following purposes:

Basic functions
These cookies are essential for running our web sites and are the key to providing you a seamless experience. You can navigate uninterrupted e.g. by remembering language choices you’ve made and by preserving authentication to secure parts of the domain. These cookies also remember folders that you have uploaded and allow you to operate with them with additional permissions.

Site improvement
These cookies enable us to improve our websites by looking at how they are used. We do analytical research to understand how users use our website, e.g. which buttons or links are clicked.

Advertising systems use cookies to provide you a dynamic and relevant ads to display. Currently, advertising personalization service provides Google AdSense (more info here).

How can I manage cookies?


How long do we keep the information?

It depends based on the type of cookies. Session cookies expire when you close the browser. Persistent cookies have typical expiration dates ranging from two months up to a year.