quickbooks error company file path Could not start QuickBooks can't connect company file file explorer explorer ERROR: Could Not Start QuickBooks

If your QuickBooks Company File is stored in a Shared Folder and you are attempting to connect the LMN Sync Tool for the first time and receiving the following error message:


The following workaround may assist:

  1. Open up your File Explorer (or search for 'File Explorer' on Windows).
  2. Click File Explorer.
  3. Locate your Quickbooks Company File (typically along the lines of Drive:\Users\Public\Documents\Intuit\QuickBooks\Company Files\XXXXX.qbw) and keep this window open.
  4. If the LMN Quickobooks Sync tool is open, close it down and re-launch it. 
  5. On the LMN Quickbooks Sync tool, click Step 2 > Next > Choose > your Shared File should appear now.

If this does not resolve your issue, click HERE for another possible workaround solution.

NOTE - some 3rd party antivirus applications (ie. BitDefender, Norton Antivirus) could be blocking the connection between the LMN Sync Tool and your QuickBooks company file. Try disabling/uninstalling that software and attempt to reconnect the Sync Tool. 

If your problem still persists, please contact Support for further troubleshooting.


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