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Glossary of Logistics Terms

3PL Describes businesses that provide one or many of a variety of logistics-related services. Types of services may include public warehousing, contract warehousing, transportation management, distribution management, freight consolidation.

A 3PL provider may take over all receiving, storage, value added, shipping, and transportation responsibilities for a client and conduct them in the 3PL's warehouse using the 3PL's equipment and employees, or may manage one or all of these functions in the client's facility using the client's equipment, or any combination of the above.

Another term, 4PL, is sometimes used to describe businesses that manage a variety of logistics related services for clients by using 3PLs.

ABC, ABC Classification A strategy for classifying inventory or parts within a warehouse or system. Typically fastest movers are categorized as A items, though classification can be based on other factors as well such as margin.

Accessorial A supplemental activity or material, outside normal handling and storage, that is billable in accordance with the clients contract.

Accessorial Charge The amount charged to the client for providing accessorial service or materials.

Airbag An inflatable bag used to fill empty space on a load of product to keep the product from shifting.

Allocated Inventory Inventory that is reserved for a specific order, customer, promotional event or other purpose and is not to be used for standard order fulfillment purposes. Once allocated, this stock is no longer available as usable inventory for new orders. A sophisticated WMS (Warehouse Management System) will offer a variety of ways to indicate a reserved or on hold status for specified inventory.

Allocation Inventory is allocated to a specific order.

Anniversary Billing A method of billing where the client is billed for one month of storage once inventory is received. If this product remains in inventory, it will be billed an additional monthly charge each month on the anniversary of its arrival.

Annual Inventory Physical count of all product in the warehouse done on a yearly basis.

Apron The area outside the dock door which is used by delivery vehicles to park or position for loading and unloading. The Apron is specifically designed to a depth that will allow trailer floors to fit with the warehouse floor in a way that facilitates loading and unloading.

ASN An Advance Shipping Notice (ASN) is received from the client to inform LD of the contents of an inbound shipment prior to its arrival. The ASN is referred to in the LD Warehouse Management System as an "In-transit" (i.e. on its way). An ASN can be communicated by telephone, fax, email or EDI. It should include product detail and preferably also includes inbound vehicle information (trailer number, railcar number, etc.). The advance shipping notification provides details on the products being shipped such as roll or carton I.D. numbers.

Assembly Area Location in the warehouse where products and loads are collected and combined.

Available Inventory The amount of shippable product in the warehouse; does not include product designated as damaged, on hold, or pending shipment.

Bar Code A UPC code that identifies product. It consists of a series of black bars and is scannable. The bar code represents an identification number that is stored in the computer system along with other information about the product.

Back Haul When an outbound shipment is delivered, instead of coming back empty, a load is picked up from a destination close to the final stop-off and then delivered either back to the warehouse or a Consignee location near the warehouse. A Back Haul creates revenue as opposed to coming back empty which would be an expense.

Banding A type of plastic or metal strapping that helps support a load and hold it together. Can be used to strap and secure product on a pallet or skid.

Batch picking A picking method whereby one SKU is picked one time for all applicable orders and then distributed across multiple orders in a staging or packing location.

Bay An area in the warehouse designated by markings on the columns or floor.

Bay Storage Use of the bay for storage.

Beginning Inventory Inventory level and count at the beginning of a period.

Bill of Lading The Bill of Lading (BOL) is an official document that accompanies every shipment. It serves as the contract between the party that owns the freight and the carrier. The each driver prior to vehicle departure. When a driver for an outside carrier signs the Bill of Lading, he/she accepts responsibility for the shipment. Upon arrival at the destination, the consignee or customer signs the Bill of Lading to indicate that the shipment was received and all goods are present as itemized. This customer-signed Bill of Lading then serves as a Proof of Delivery (POD) document.

Bin A four-sided structure that is mounted on a pallet. A bin may or may not have a cover. Or, an area in the warehouse used for storage of inventory that is being staged or at rest.

Blind counts Blind counts are used during physical inventories to prevent counter bias. The location and item code are provided to the counter, but the counter must provide the quantity of the item found in the given location without knowledge of the desired quantity according to the WMS (Warehouse Management System) or inventory records.

Bonded Warehouse A bonded warehouse is one that has been approved by the U.S. Treasury Department who, due to observance of revenue laws, has put the warehouse under bond or guarantee. A bonded warehouse can also be a warehouse utilized for the storage of merchandise that is on hold until duty is paid.

Bottleneck Traffic or congestion in an area of the warehouse due to poor planning or insufficient resources.

Bubble Wrap Sheet of plastic with air bubbles that is used as a packing material.

Bulkhead A movable railcar partition that is used to secure a load.

Bulk Storage Storage of large quantities of product in shipping containers. May also be the storage of product that is not packed (loose).

Carousel Material Handling Equipment designed to bring product to picker so that the picker can remain stationed in a designated picking location without traveling. Ideally, order information is loaded or automatically transferred into the carousel system, and multiple orders are picked by multiple pickers at one time. Types of carousels include horizontal and vertical.

Carrier The carrier transports goods from the client to LD and from LD to the consignee. The carrier can be Logistics Depot, a transportation company, or the railroad. Responsibilities include carrying the goods safely, in good condition and in a timely manner.

Carton A unit of product, a protective casing around a product.

Chassis A frame with wheels that supports a container that is being transported over land. asdfasd

Chock To use a wood or metal wedge to block the wheels of a truck while it is being loaded or unloaded.

Clamp An attachment to a forklift that allows it to encircle and grasp product.

Clear Height The height pallets can be stacked while leaving clearance for product movement or for lights, sprinklers, etc., hanging from a ceiling.

Client The stock that arrives at our Distribution Centers is owned by the client, the companies that have made arrangements with Logistics Depot to store and distribute their products.

Commodity Product identified with specific clients (i.e. paper).

Concealed Damage Damage to product that is not obvious until the product is examined or the condition becomes apparent during storage or transfer.

Consignee The clients customers are referred to as the consignee. Just think of the consignee as the end user or the company where Logistics Depot ships the stock.

Consignment inventory Inventory that is in the possession of the customer, but is still owned by the supplier. Consignment inventory is used as a marketing tool to make it easier for a customer to stock a specific supplier's inventory. Read my article on Consignment Inventory. Consolidate Combine two or more shipments going in the same direction or to the same destination on a single trailer.

Container A container is a box that is used to transport product, and is widely used for international shipments. Marine containers or intermodal containers can travel on ocean liners, railroads, and on truck frames (chassis).

Contract A binding agreement between Logistics Depot and a client stating terms of the agreement, storage fees, transportation rates, and accessorial charges.

Contract warehouse. A warehouse operation managed by a third party logistics (3PL) provider for a specified period of time. The 3PL manages a client's inventory and order fulfillment processes. Pricing scenarios may vary, and storage, labor and equipment resources are typically dedicated to the client for the duration of the contract. The client may or may not share in the building and equipment expense.

Cross-dock Product or orders that are brought into the warehouse but not put-away. Instead of the stock arriving and being placed into storage, the stock is temporarily stored at the dock to be delivered or goes out immediately on another vehicle to be shipped. This stock is usually shipped immediately or within a day and does not go into storage.

Cross-Training Allowing employees to have experience in multiple tasks, job functions, or across multiple accounts in order to increase productivity and provide backup.

Cube Utilization Space utilized versus space available.

Customer Pick-up Load that is picked up at the warehouse by the customer (usually within the same day the order is placed).

Cycle Counting The physical counting of portions of inventory on an on-going basis. After a period of time all products have been counted. A cycle is then defined as the time it takes to count all inventory once.

Date Code A label that shows when a product was manufactured.

DC Abbreviation for Distribution Center. A warehouse that manages and distributes inventory per the direction of corporate systems and customer demand.

Dead Stock Product that has been in inventory for an extended period of time without being moved or ordered.

Deep-Lane Storage Product is stored more than one unit deep in an aisle.

Distribution Center Logistics Depot Distribution Centers are warehouse facilities that store, manage, and ship inventory on behalf of its clients. Inbound carriers bring product into the Distribution Center. Product can be immediately allocated to existing orders, or it can be placed into storage for the purpose of filling future orders. Outbound carriers transport stock from the Distribution Center to the end user. Logistics Depot Distribution Centers are strategically placed close to major transportation lanes (i.e. highways, railroads). Logistics Depot relies on outside carriers as well its own fleet of trucks to transport product.

Dock A warehouse door with an extending platform where trailers are loaded and unloaded.

Dock Face Outer wall of dock door.

Dock Leveler A plate at the dock door entrance that raised and lowered either manually or hydraulically to accommodate trailer floor heights.

Dock Light A light used to illuminate the inside of a trailer in order to aid in the loading and unloading processes.

Dock Plate A moveable metal plate that is placed between the warehouse dock door and a trailer or railcar and makes it easier/smoother to access a trailer or railcar with a forklift or similar equipment.

Double-Deep Storage Lane Method of storing product two loads deep in an aisle.

Drayage A container or piggyback is moved from a rail yard to another location (which is most likely a Logistics Depot Distribution Center) and then returning that piggyback / container back to the initial pick-up point, is known as a dray. It is important that these containers get unloaded quickly and returned back to the original point so not to incur detention charges.

Drive-In Rack Storage racking equipment that has side rails to enable warehouse operators to stack product high in deep rows. It provides access only from aisles.

Drive-Through Rack Storage racking equipment with side rails to enable warehouse operators toe stack product high in deep rows. Unlike Drive-In Rack, Drive-Through Rack allows access from either end of the row, as opposed to only being accessible from the aisle.

Dunnage Refers to packing materials such as cardboard, empty pallets, air bags, air pillows, packing peanuts, or other materials utilized to protect freight.

EDI (Electronic Data Interchange) Electronic Data Interchange refers to a computerized exchange of information with the client through the warehouse management system. It is a method of exchanging orders, invoices, shipping forms and other documents over the computer. By eliminating the clerical, mailing and other costs associated with paper-based information, EDI reduces costs, time delays and errors.

Emergency Order Also known as an expedited order, this order is placed and processed to be picked and shipped in an expedited manner.

Ending Inventory Inventory levels at the end of a specified period.

ERP (Enterprise Resource Planning) Refers to a wide range of activities supported by software with multiple modules (accounting, purchasing, inventory, manufacturing, etc.). Manufacturers and other businesses utilize ERP systems to manage various aspects of their businesses, including: product planning, parts purchasing, inventory management, supplier management, customer service management, and order tracking. A relational database system may be a necessary component for the effective use of an ERP system. Implementation of an ERP system can involve considerable business process analysis, user training, and a significant financial investment.

ESFR (Early Suppression, Fast Response) Ceiling-mounted sprinkler systems that started being used in warehouses around 1990 as an alternative to rack-mounted sprinkler systems. ESFR heads detect fire faster and are reported to start spraying with more speed than conventional sprinkler heads. They also output water at higher volumes (approximately 100 gallons per minute). Droplet size is typically bigger which delivers more water, with greater speed, to the fire source. ESFR systems reportedly extinguish fires faster and more effectively with less damage to product than in-rack systems.

Expiration Date Date when merchandise is no longer able to be shipped.

Facility The physical warehouse or plant where storage takes place.

FIFO (First In, First Out) Inventory allocation method whereby the first product stored is the first product that is utilized or allocated for the fulfillment of orders.

FILO First-in, last-out system of inventory.

Finished Goods Inventory Products that are ready to ship.

Finished Product Inventory Available products to ship to customers.

Floor Load Refers to product stacked directly onto the floor of a trailer without pallets or slip sheets; product must be unloaded manually without the use of a forklift.

Flow Rack Racking equipment that allows for the product to be stocked in through one side and removed for order fulfillment purposes from the other side. Product stored in Flow Rack is naturally allocated via FIFO based on the racking equipment design.

Forklift A warehouse vehicle, also called a lift truck, which is used for lifting and transporting pallets of product. A forklift may have a special attachment on the front for specialized handling of product.

Forks Lift-truck attachment used to move stock on pallets.

Freight Bill An invoice for transportation charges generated when a load is delivered.

Freight Charge Compensation paid to Logistics Depot by the client for transportation services performed.

Freight Cost This is the compensation paid to the contracted carrier by Logistics Depot for the transportation services performed.

Fulfillment The picking and processing of orders for shipping from a distribution or warehouse.

Full Truckload This term refers to a shipment comprising a full or almost full load on a truck. A full or almost full load is considered to be 39,000 44,000 pounds.

Gaylord Large corrugated carton that has the same length and width as a pallet. Gaylords are usually used to protect loose parts in bulk and are frequently used in manufacturing.

Gravity conveyor Type of conveyor that uses gravity to move materials. Skatewheel conveyer and roller conveyor are the most common types of gravity conveyor used, however, even a simple steel chute is essentially a gravity conveyor.

Gross Weight The total weight without deduction for tare (includes packaging and container).

Handling The labor involved in moving product received from the trailer into the warehouse dock and then into the storage location on the IN and moving the product out of the storage location and into a staging location to then be loaded onto a trailer on the OUT. The Warehouse Forklift / Clamp Operator moves product IN and OUT. If additional handling is involved such as opening on days off, pick packing etc., that are not the normal handling as defined in the warehouse contract, these would be defined as additional accessorial charges for handling.

Handling Charge Charge for normal warehouse handling (inbound or outbound, or both) to customer.

Handling Costs Cost to warehouse or 3PL for all handling operations.

Hand Truck Western hand truck is a device used to transport goods manually with wheels within the side rails. The Eastern hand-truck is similar except the wheels are outside the side rails.

HazMat Short for hazardous material. Material is deemed hazardous by the government or a carrier. HazMat may require special handling or special facilities. Not all warehouses or carriers will handle HazMat.

Hi-Lo AKA Forklift. References the ability of the truck to lift and put down freight.

Honeycombing The situation that occurs when a lot (see Lot) is partially depleted and the remaining space is wasted because it cannot be utilized.

Housekeeping Keeping the warehouse presentable, organized, and safe for all parties.

In-House Damage Damage to product that occurred while in the warehouse (i.e. water leak, dropped product, etc.).

Intermodal Intermodal means using 2 or more, modes of transportation: rail, truck or ship. The stock can move over sea by ship, over land by rail and then, at the main rail switch, the container is removed and put on truck chassis. The stock is then carried by truck to our Distribution Centers.

Initial Storage Warehouse storage charge for the month when product is received; it is typically billed when product is received.

Inner Packaging Also known as dunnage, includes materials such as foam, paper, or wood used to minimize movement within the container.

Inventory Turns The number of times inventory turns is calculated using the following method: a) Sum the Inventory In and the Inventory Out, and then divide by 2 to arrive at the Throughput. b) The number of Inventory Turns is equal to the Throughput divided by the Average Inventory.

JIT, Just-in-Time An inventory system that aims to coordinate the arrival of materials or supplies at a facility at the moment that they are needed in an effort to reduce storage and holding costs.

Kitting Assembly of product or parts within the warehouse.

Layout Design and set-up of warehouse storage.

Less Than Container Load (LCL) Shipments weighing less than required for the application of a full container rate. When the shipment is less than a full container load, the freight may be calculated as an LCL shipment.

Labels Some clients require inventory or shipment labels to be attached to packaging (i.e. box, case, pallet, etc.). Many labels contain bar-coded information, to allow scanning devices to quickly and automatically transfer the information into inventory systems. In some cases, labels are preprinted and pre-affixed by the manufacturer. In other cases, labels must be created and applied by the Distribution Center prior to shipment of the product in accordance with retailer or customer requirements.

Less Than Truckload (LTL) Shipments weighing less than required for the application of a truckload rate. A typical full truckload shipment is 39,000 44,000 pounds. Weight breaks may vary across LTL classifications and in some instances it is less expensive to apply a full truckload rate even thought the shipment size may be less than 39,000 44,000 pounds.

Leveler A dock plate that adjusts to the height of a trailer.

License Plate Number Otherwise known as an LPN, this is a number used to identify products and containers.

LIFO (Last In, First Out) Inventory allocation method that selects newest inventory first.

Lift truck A vehicle that is utilized to move and transfer product/freight in a distribution center, warehouse, terminal, manufacturing site, or dock. Often referred to as a forklift.

Live Rack Slanted rack that allows for easier picking. Items are put into the high end of the rack and then picked from the low end. Desirable for FIFO picking procedures.

Load The product that is picked and loaded onto a truck and transported to a consignee.

Location Each product has a specific location in the warehouse.

Location Audit Routine audit of location records to ensure that records are compatible with actual placement of product within the warehouse.

Locator System Locator systems allow for more effective inventory-tracking. Product can be stored in a way that makes sense for the warehouse, such as high demand product in more accessible locations. Locator systems assist in better accuracy with inventory tracking and control as well because it is all computerized.

Logistics The processes and services associated with planning and implementing flow of storage and shipments in a 3rd Party operation required to meet the customers needs in an efficient manner.

Loose Product remainder in a specific location or layer.

Lot A group of product with the same run or manufacturing date.

Lot Number Identification number assigned to specific product for tracking purposes that is usually tied to a date or a production run.

Lot Number Traceability The ability to trace items through their lot number. This is helpful when a specific product is needed or information about a specific product is required.

LTL, Less-than-truckload Transportation term that describes shipments that are less than a trailer load. LTL also is used to describe the carriers that handle these loads. LTL carriers generally use strategically placed hubs to sort and consolidate LTL shipments into full-truck-load shipments.

Lumper A contracted worker who assists in the loading and unloading process.

Manifest A document that lists all of the products being transported; used when loads are combined. The Manifests (Loading and Driver) are generated by transportation in Phoenix.

A loading Manifest will be printed to the Warehouse so that they know who will be picking up the load and how to properly load the trailer. A Driver Manifest will be auto-faxed to the carrier so that they know the order of the stop(s), the address and shipping requirements of the client(s).

Master Carton A large carton that is used to hold and protect smaller cartons or packages of product. Using a master carton reduces handling as one larger piece instead of multiple small pieces.

Master Pack A carton containing a specific number of product or multiple case quantities.

Material Handling The services and processes the warehouse must utilize to move, store and otherwise handle materials.

Man-up Lift trucks that raise the operator as well as the load. Two types of man-up lift trucks are turret trucks and order selectors.

Motorized pallet truck There are two different types of motorized pallet trucks, the Walkie and the Rider. The Walkie is built so that the operator can walk alongside it. The Rider is built so that the operator can stand and ride on the truck.

Narrow aisle (NA) Specialized lift trucks designed to be used in narrow aisles of 8 to 10 feet.

Net Storage Area Space in the warehouse (in square feet or meters) that is actually used for storage. This does not include aisles, docks, offices and staging areas.

Net Weight Product weight before being packed with materials or packaging. The total weight of the product with deduction for tare or packaging. For example, the net weight on a roll is the total weight of the roll less the fiber core and wrap.

Obsolete Stock Stock that has no useable purpose that remains in the warehouse.

On-Hand Inventory The amount of product in the warehouse. The product may be designated as shippable, damaged, on hold, or pending shipment (allocated to an order).

On Hold Refers to product that is designated as unable to be shipped; may be product with damage, questionable quality, expired shelf life, etc.

Order A directive, sent by the owner of the goods, to ship product out of the warehouse. An order specifies product, quantity, shipping date, and destination and may contain special instructions.

Order cost The cost of labor, time, and other activities needed in an instance that a product is ordered.

Order Cycle Based on demand and frequency for orders of specific product, the order cycle is a replenishment cycle that determines how often a product needs to sent as an inbound to the warehouse in order to keep up with demand.

Order selector Also known as an order picker, an order selector is a specialized lift truck that allows a person to ride on it with the pallet in order to pick from various locations and levels.

O.S. & D. Over, Short and Damage; it refers to the condition of a load of product which arrives in a defective condition, or whose quantity does not match the bill of lading (cases over or short).

OSHA Occupational Safety & Health Administration, a branch of the US Department of Labor.

Overage When more has shipped on a load than was intended or was indicated on the BOL.

Over the Road Carrier A truck or trailer used in hauling freight by road to destinations outside a 70 mile radius of the Logistics Depot facility.

Packing List The packing list is created in the Distribution Center. The packing list identifies the quantity and weight of each product on the order and each individual item # (unit ID, serial number, etc.) if applicable. It is a comprehensive list identifying exactly what is being shipped on the order.

Pack Size Describes how a product is packaged such as 20 cartons per pallet or 6 units per carton.

Pallet A wooden or plastic base upon which layers of product are stacked for storage and transporting with a forklift or pallet jack.

Pallet ID The bar code tag that is placed on a pallet for tracking purposes.

Pallet inverter. A machine that aids in the transfer of product from one pallet to another. The pallet inverter flips over the pallets and product in order to put the product on the new pallet and take off the old.

Palletize To put materials and product onto a pallet.

Pallet Jack Material handling equipment consisting of pallet forks on small wheels that is used in the warehouse to move cases of product. It may be a motorized unit guided by an operator who stands on a platform; or it may be a motorized or manual unit guided by an operator who is walking behind or beside it.

Pallet Tag Refers to the bar code sticker placed on a pallet of product.

Paper-roll clamp Designed specifically for the handling of large paper rolls, the paper roll clamp is a lift truck attachment that clamps around the roll and also allows for a full 360 degree rotation.

Partial Less than a full pallet of product.

Perpetual Inventory System A continuous inventory tracking method where inventory taken out is recorded with each outbound order and new inventory is recorded with each inbound order.

Physical Inventory A physical count of everything in the warehouse.

Physical inventory Refers to the process of counting all inventory in a warehouse or plant. Operations are usually shut down during a physical inventory.

Pick/Pack A warehouse operation that involves picking individual items from cases and putting them together a carton or pack for shipment.

Picker The person in charge of picking specific stock for orders.

Picking Picking is the movement of stock from a storage area to a staging area. The Fork Lift / Clamp Operator will pick the stock which is assigned to a particular order. The Fork Lift / Clamp Operator must pay close attention and match the items listed on the Pick Ticket to the information on the product.

Pick Time The time it takes to pick and document specific stock for an order.

Pick Ticket The Pick Ticket is a document used by the Forklift / Clamp Operator or picker in the Distribution Center who will be locating the stock for the order. The Pick Ticket contains information such as, product location, quantity, lot numbers, serial numbers or unit numbers.

Pick Slot Location in warehouse where dedicated stock is stored. Also known as a primary location.

Pick-to-clear Warehouse picks from locations with the least amount of product on hand in order to clear the area.

Pick-to-light Used in high volume piece picking, technique where pickers are directed to product by lights.

Piggy Back The process of transporting a trailer on a railroad flatbed; the trailer is then hauled to its final destination by truck.

Pig A type of trailer that can be transported on a rail car and also pulled by truck.

Pinwheel Pinwheeling is a process of arranging pallets on a truck or product on a pallet to make the best use of space when dealing with items of different sizes.

Plugging Plugging is a method of switching direction, stopping, or slowing down without using a break on electric industrial vehicles.

P.O.D. Proof Of Delivery; a signed bill of lading.

Pool A combination of less than truckload (LTL) freight built to form a full or almost full truckload. By sharing space in a vehicle, the client and Logistics Depot can minimize cost.

Private Warehouse Warehouse that is operated by the owner of what is being stored inside of it.

Product Code A series of characters assigned by the manufacturer to identify each of its products. This is usually the SKU.

Pro Number A number assigned to a shipment by the carrier for tracking purposes.

Push-back rack A rack system that pushes stored product up an inclined ramp in order to provide for deep pallet storage.

Push sorter Device used with conveyer systems, a push sorter moves product on the conveyer using a stationary device with an arm that can push and sort.

Put-to-light. Similar to pick-to-light. Lights are used to guide which container the picked item is to be put into.

Public warehouse. A business that provides the use of space for storage to a variety of clients. This space can be leased for varying amounts of time determined by the contract set by both parties.

Putaway Movement of stock from the time it is unloaded to the time it is put in its final location.

Quality Assurance, Quality Control The inspection of product as it comes in or goes out of the warehouse in order to ensure quality.

Queue time. Amount of time before set-up or processing of a job.

Rack Metal framework in the warehouse used to store products several levels high.

Radio frequency (RF). A data system made up of devices that use RF to transmit information into a host system from different locations or from on the job.

Ramp Inclined area that connects to the warehouse to facilitate easier movement in and out of the warehouse by trucks and other equipment.

Random location storage A storage method where product is stored randomly. A benefit of random storage is that it allows more productive utilization of space, however, using this strategy may decrease accuracy as like product is not necessarily together.

Rate Sheet A schedule of warehouse or transportation charges for a client.

Reach truck. The reach truck is a narrow-aisle (8-10) lift truck specially designed for racked pallet storage. It is also known as a stand-up reach, straddle reach, or double-deep reach. The reach truck is designed with outriggers in front and telescoping forks controlled by a hydraulic mechanism. This mechanism allows you to pick up the load and pull it back over the outriggers in order to reduce the overall truck and load length. It is helpful for turning down a narrow aisle. The reach truck has a mechanism that allows for extended reach in order to store pallets two-deep in a double deep rack.

RDC Retail Distribution Center which replenishes to stores.

Real Time Information is updated and saved instantaneously.

Receiving Report A record of the condition of all inbound stock as it arrives.

Receiving Tally A list of all the inbounds received in an effort to ensure accuracy.

Recurring Storage An amount charged to a client for monthly storage; it is based on the amount of product stored in the warehouse on the first day of the month or specified by the contract.

Refrigerated Warehouse Temperature controlled warehouse that serves well for storage of food and other perishable products.

Release Authorization to ship.

Re-order point. Inventory reaches a specific point based on demand where it is set for replenishment.

Repack Packaging material differently than how it arrived. Example: making a pallet of 60 cartons into 3 pallets of 20 cartons.

Replenishment Refilling of a picking location.

Return Authorization Permission given to a carrier or consignee to return product to Logistics Depot.

Return Authorization Number This is usually a number supplied by the client authorizing the return of product from a consignee to Logistics Depot (i.e. RPC or RMA).

Reverse Logistics The logistics needed to plan return of product or a load. This may include a return order, transportation, and put-away.

RF Radio Frequency scanning and transmission of data.

RF Gun A hand-held radio frequency terminal with a screen, a keypad, and a scanner that is used by warehouse personnel to scan pallet tags and location tags.

RFID, Radio frequency identification An alternative to barcodes, an RFID is a device on an object used to transmit data to an RFID receiver. RFIDs vary in size depending on the object and hold more data than the standard barcode. They are also advantageous because the data stored on the RFID can be easily changed as they do not require line-of-site in order to transfer this data.

Roller conveyor A conveyer that uses rollers to move product either by gravity or automation.

Safety stock. Used to ensure availability of stock in case of deviations in supply or demand. These are calculated by using past deviations. To determine the optimal safety stock level, a required service level multiplier is needed.

SCAC Standard Carrier Alpha Code; a unique 2 to 4 letter code assigned to transportation companies for identification purposes. SCAC codes are required for EDI, and are printed on bills of lading and other transportation documents.

Serial Number Number assigned to a single item in order to identify and differentiate it from others.

Scheduling Logistics involves daily shipments of stock into and out of the Logistics Depot Distribution Centers. There are a limited number of docks / doors where outbound vehicles can be loaded and inbound vehicles unloaded. There also may be limited people and equipment to handle these tasks. Consequently, resources (people and equipment) and vehicle traffic must be managed to avoid bottlenecks and inactivity. This can be achieved through the use of the Appointment Log in the Phoenix System (RE.01).

Shipment Freight that is transported from one location, such as a regional distribution center (RDC) or manufacturing site, to another, such as a consignee.

Ship To Delivery address for the consignee.

Shrinkage Reduction in inventory measurement (often referred to as a result of loss or theft).

Shuttle A load transported from one customer-related facility to another; does not include product shipped to a consignee.

Skate wheel conveyor Conveyer that moves product using wheels.

SKU Stock Keeping Unit; a product code assigned by the owner of the goods.

SKU (Stock Keeping Unit) A number (product code) assigned to a single item or items by the manufacturer.

Slip Sheet A sheet of cardboard on which product is stacked; used instead of a pallet.

Slip Sheet Attachment An attachment to the front end of a forklift that is used to handle product on a slip sheet.

Slotting Approach used to determine the best placement and locations for products in the warehouse depending on its dimensions and how often the item is picked.

Soft Allocation Initial allocation of inventory to an order which will commit the inventory to the order but not specifically pull it from a certain lot.

Spot To place a trailer in a designated location or warehouse door.

Split Month Billing Split month billing is a variation on monthly billing. The client is charged: A regular rate for inbound storage in the first half of the month, and A reduced rate (i.e., 50% discount) for inbound storage with a receipt date after the 15th of the month. This billing option can address client resistance to monthly billing (having to pay for a whole months storage for inbound stock that arrives later in the month).

Split Shipment A partial shipment where the remainder of the order is on backorder and the warehouse cannot fulfill the entire request.

Spot Check Inspecting a sampling of containers in a shipment to determine if the quality of the entire shipment.

Spotter A Logistics Depot driver who moves trailers in and out of dock doors.

Spotting Horse A specialized tractor used only to move trailers around the warehouse facility and place them at doors where they can be loaded or unloaded.

Stack Height The number of pallets rolls & skids that can be safely stacked on top of each other; the client supplies this information.

Stacking Placing stock on top of other merchandise in order to more efficiently use space.

Staging The process of getting product from its storage area and placing it near the loading area for later shipment; or in cross docking, the process of unloading product and organizing it for immediate shipment.

Staging Area A designated area of the warehouse near the loading dock where product is placed or arranged for shipment.

Stencils Stencils are markings placed on the product with the ID information required by the customer for the product that they are receiving. This can be in different forms dependent on the specifics for the customer. It can be a label or just a chalk inscription with the product ID.

Stretch Wrap Clear plastic film that is wrapped around a pallet of product to secure it.

Stock Inventory.

Stock Allocation When the computer looks for and allocates stock, it checks to see if it is available. Available stock can be used to fill the orders. When an order is input, the system will automatically look for available stock and allocate the stock to the particular order.

Stock Rotation Way of prolonging shelf-life by moving or replacing product in a warehouse.

Storage Charge Charge to client for holding stock that has not moved.

Storage Rate Charge to client for all storage costs, usually on a month-to-month basis.

Strap Loading Product is loaded onto a pallet and then secured with strapping.

Strapping Used for securing goods onto a pallet. Can be metal or plastic.

Tag A way to recognize a shipment or particular item.

Tally A count performed when shipments are received in order to track and record their condition.

Tare The weight of the wrapping holding the goods. For rolls, the tare consists of fiber core and the wrap. For pallets, the tare consists of the pallet and the wrap. The tare is the difference between the net weight and gross weight.

Terminals Break points for carriers to strategically reload freight for delivery to the final destination.

Third Party Warehouse Warehouse operated by a 3PL Company that houses the products of their clients.

Throughput Method of calculating average product movement.

Tie Units per Layer

Trailer An enclosed vehicle, towed by a truck, which is used for transporting product. There are a few different types of trailers. These include tractor trailers, semi-trailers, flat beds and reefers (refrigerated trailers). Most trailers are 45, 48, or 53 long.

Tractor The truck that pulls a trailer.

Transaction Set A group of data elements that represent the information on a business document, like a shipment order, and which are transmitted through EDI.

TMS, Transportation management system System used by the transportation department which aids in such tasks as manifesting shipments, finding rate quotes, and managing carriers.

Traceability Ability to track a shipment from the time it leaves the warehouse until the time it arrives at the consignee.

Trackable Total quantity of weight, space, and pallets.

Transportation Tariff A document published by a carrier that describes charges for transportation between 2 or more points, and contains other terms and conditions governing the transportation activity.

Truck Door Area in the warehouse that is used to accommodate the loading and unloading of trailers.

Turret truck Type of man-up lifrt truck with a rotating fork that can turn 90 degrees in either direction.

Unitization To take individual items and ship them as a single larger item.

Unit load Otherwise known as a unitized load, a unit load is any arrangement of materials that are moved by material handling equipment, such as a lift truck, as a single unit (example: palletized loads).

Unit of measure. (UOM) The type of measurement unit used to track inventory such as pallets or eaches (individual units) in your system.

Unit-of-measure conversions Necessary when working with multiple units of measures such as pallets and eaches. Requires a conversion such as eaches per pallet in order to make the load uniform.

Uprights Vertical numbers used in the storage rack for identification purposes.

Value-Added Value is added to the distribution process when there is a contribution made to the functionality, value, or usefulness of a product.

Value Added Services Extra services that a distribution center will perform in order to meet the needs of their customers. Typically refer to special assembly, packaging, or picking services.

Vendor-managed inventory In a 3PL, this describes the instance of a client (vendor) controlling the inventory at the 3PL warehouse. This type of inventory control can be managed in multiple ways including a periodic physical check of inventory by the vendor in order to determine what needs to be supplied to the warehouse. The vendor can also have remote access to the warehouses inventory control system (MRP) and order based on the levels of supply and demand visible electronically.

Warehouse Receipt Receipt for product received into the warehouse.

Wave picking Method of picking for multiple item orders where all zones are picked simultaneously and the product is sorted later. This method of picking is often used when picking shipments for specific carriers so that the product for each carrier is in the same place and can be sorted after it is picked.

WMS, Warehouse Management System WMS is a software designed to function around three main components: putaway, replenishment, and picking. By directing these three components, the system can logically manage the movement and storage of product in the warehouse.

Zone Zones are locations in the warehouse where usage is determined by the characteristics of the product being stored such as special handling, or special inventory management requirements.

Zone picking Method of order picking where the warehouse is divided into pick zones. Items are picked from each zone and then transferred on a conveyer system from one zone to the next.