Firehouse Subs – Firehouse Rewards

Firehouse Subs is a chain of sandwich shops offering tasty food with a charitable twist you can feel good about. Founded by brothers and former firefighters, Chris and Robin Sorensen, the chain donates a portion of every purchase to the Firehouse Subs Public Safety Foundation which provides lifesaving equipment and training to first responders. The company has donated more than 55 million dollars through the foundation by the start of 2021.

If you’d like to support a great company and earn some tasty free subs and other bonuses while doing it, the Firehouse Subs Firehouse Rewards Program is for you.

How does the Firehouse Subs Firehouse Rewards program work?

Once you’ve become a member of the Firehouse Rewards program, you can earn points using the app or your phone number every time you make a purchase. You’ll earn points on every dollar which can be redeemed for free subs, salads, meal upgrades, and even catering trays.

What are the benefits of joining Firehouse Rewards?

Members of the Firehouse Rewards program earn points on every dollar spent at the restaurant. They’ll also receive a free large drink (with the purchase of a sub) when they sign up, and a free medium sub of their choosing as a birthday reward.

How do Firehouse Rewards points work?

Members will earn one point per $0.01 spent on purchases made through the app or using their phone number. Earn rewards by entering your phone number or making a purchase through the app. Once you’ve accumulated enough points, you can redeem them for a variety of rewards of meal upgrades.

Points cannot be earned on the purchase of gift cards or charitable donations made through the restaurant.

Does Firehouse Rewards offer a sign-up bonus?

When you join the Firehouse Rewards program, you’ll receive an offer for a free large drink with any sub purchase.

Are there any other benefits to joining Firehouse Rewards?

In addition to earning points on every cent spent and receiving a free large drink when you sign up, members will also receive a free medium sub on their birthday with no additional purchase necessary.  If you didn’t provide your birthday when you signed up, you can add it to your account at any time, including on your birthday.

How do you join the Firehouse Rewards program?

You can sign up to become a member of the Firehouse Rewards program using the app or through the website. You’ll need to provide your first and last name, email, phone number, zip code, password and birthday to get started.

How do you check your Firehouse Rewards points balance?

Checking your points balance is simple, just sign in to your account on the app or website and navigate to the rewards tab to see your points balance, currently active rewards, and your available reward options.

Can you add points later if you forget at the checkout?

If you forget to claim your points through the app or phone number when your order, you don’t need to worry! As long as you have the receipt from your purchase, you can take a picture and submit it through the app(iOS/Android) under the More tab. You can also submit a copy of your receipt via email to [email protected]

How do you redeem Firehouse Rewards points?

If you are ready to redeem your points and claim a reward, you can apply it automatically when you place your order through the app. You can also select the reward of your choosing through the app or website and redeem it on your next visit by providing your phone number at check out.

Do Firehouse Rewards points expire?

Firehouse Sub Reward points do not currently expire, but birthday rewards will expire within 6 days after your birthday, so be sure to stop in and claim your free medium sub!

Getting the most out of Firehouse Rewards

If you want to get the most out of your Firehouse Rewards membership, the best way to do so is simply to make sure you claim your free medium birthday sub before it expires. The program may also occasionally offer members exclusive offers and discounts, so keep your eyes open for limited-time deals that can help you earn more points and rewards.

What are the members saying?

The Firehouse Subs Firehouse Rewards program app ranks at 94 in the food and drink category on the app store and has a 3.5-star rating after nearly 2000 reviews. While the app isn’t rated as highly as some other restaurant apps, the program itself is quite popular. App Reviews also highlight that the customer support staff is excellent at resolving issues regarding the app, points, or offers quickly. If you should have any difficulties using the program through the app, you can also use the website or your phone number to place orders and claim points.


Firehouse Subs offers a solid rewards program, and you can feel good about every dollar you spend there knowing that you are contributing funds to help first responders get the training and equipment they need to stay safe and save lives. If you like tasty subs made to order with fresh and unique ingredients, the Firehouse Rewards program is for you.