1. To transfer to your bank account, first you must link your bank account:

a) Go to 'Settings' - Cog top right

b) Select 'Linked Banks' tab and click button 'Link Bank Account'

2. USA customers can choose between Standard and Rapid bank transfer

3) For rapid bank transfer, link your bank account using your debit card details.

3. For standard bank transfer link your bank account using your bank details

c) Complete the form being very careful to enter correct bank account details. Errors can lead to transfers 
being returned up to 10 days later. If at the end the status says 'pending', don't worry.  Try deleting and 
relinking - double checking the information you entered is correct. If it remains at 'Pending' please check 
if it has been linked in 24 hours. If the information you provided is incorrect, we will alert you to update.

4. Click 'Transfer' button to transfer your funds.

Now you have linked your bank account select 'Transfer' button. Follow the on screen  instructions to

transfer to your linked bank account. Rapid bank transfers are instant, standard bank transfers takes 1-7 

business days depending on where you live and your bank. Remember banks don't operate at weekends

or holidays for bank transfers.


on your bank.

Rapid Bank Transfer

Standard Bank Transfer