With COVID-19, care providers need to wear masks and other PPE (personal protective equipment) that prevent spread of the disease – but masks can also cause communication challenges, particularly for older adults living with dementia. This 20-minute video shows simple, effective ways to communicate while wearing a mask.

Experts share practical tips to use voice, gestures, body position, communication boards, and modified PPE to ease communication and help older adults feel understood and supported while everyone stays safe.