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What is Cybersecurity Automation?

Cybersecurity automation is the machine-based implementation of security processes that can programmatically detect, analyze, and remediate threats without much manual intervention. This capability is a part of the Security Orchestration,…

AWS Connect vs. Twilio Flex 2021

AWS Connect vs. Twilio is a common comparison that people have to decide between when choosing a cloud-based contact center solution. However, both offerings have various features which make them unique. So it's more of a question of whose…