April 8 , 2020

Requests during your stay to prevent the spread of Coronavirus infections

Dear Guests,

Thank you very much for choosing our hotel.

In response to the outbreak of coronavirus worldwide, the government and the Ministry of Health, Labor and Welfare Quarantine Station designated those who entered Japan on flights arriving from China, South Korea, Iran, Italy, and the Republic of San Marino (Where the region is designated as an endemic area of the coronavirus infection) to have 14-day activity limitation from the date of entry.

For those guests who have been traveling during the 14-day period, we request that you contact the hotel in advance.

Also, in order to reduce the potential risk of spreading the infection, we kindly ask such guests to stay in their guest room for 14 days after check-in and refrain from going outside.

In addition, in the event of guests experiencing any unusual physical condition such as fever during their stay, please immediately report to the Front Desk.

Please kindly note that if the guest does not follow the above requests from the hotel or if the hotel does not accept a guest for the above reasons, the hotel will consult with the relevant administrative organization and take necessary measures.

We appreciate your kind understanding and cooperation.

* Please note that the designated regions by the authorities may change at any time.

Shin Yokohama Prince Hotel

General Manager