Organizational Behavior and Leadership Quiz

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Employees A and B work together on the same project team. When the team faces a complex and difficult problem, the team leader usually asks B to generate alternative solutions for the team to consider. Experience has shown that B actively searches for additional information and is more likely to take initiative and to feel that the team can effectively influence the outcomes of its actions. Employee A tends to do well on jobs that are well structured and routine and feels that the outcomes of the team's actions are determined by luck or chance. Employee A exhibits an external locus of control, and employee B exhibits an internal locus of control.

Employee B was upset by Employee A's behavior at the department's planning meeting. Which
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Which stage of the five-stage group development model is characterized by developing close relationships and cohesiveness? Norming

What defines a set of expected behavior patterns attributed to a person occupying a given position in a social unit? Group norm

Which type of group is defined by the organization's structure? Formal group

Management has noticed that the quality improvement work group is struggling because members seem to be working in different directions. Which suggested action can the company take to increase group cohesiveness? Physically isolate the group

To resolve a conflict between the department staff and the janitorial staff, the department head informs the department staff of a new policy prohibiting the eating of food at the desk. Which type of conflict resolution technique does this represent Altering the human variable

What is an advantage of a group that is not very cohesive?
When performance norms are high, productivity will be higher than in a cohesive group
Which term describes the tendency for individuals to expend less effort when working collectively than when working individually? Social loafing

What is a strength of group decision making?
Increased diversity of views

Which statement is true about work teams
Members of the group generate positive synergy through coordinated effort

What type of team is formed when employees from about the
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