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Exploring the experiences and identity recognition of the crime victims support center workers

The purpose of this study was to explore the perception of the identity of the crime victim support center based on the experience of the crime victim support center workers. For this purpose, data were collected and analyzed using a phenomenological approach from eight workers at the Crime Victim Support Center. As a result of the study, 2 themes, 5 phenomena, and 20 subcomponents were derived. Study participants recalled “an experience of the past days struggling in a barren land.” The study participants 'contemplated what's right' while 'continuing to ask themselves about the reality they have been adapted to'.‘Although I felt ‘a sense of disparity between heavy responsibility and poor treatment’, Even in a difficult environment, they was “challenging to be recognized for his professionalism.” through these experiences, they are one step closer to “establishing our identity as a victim support center”. Research participants are experiencing “confirming the value of existence”, and through this, We searched for alternatives to take root as a victim support center. Based on these research results, it is hoped that the Crime Victim Support Center will be able to solidify its identity as a specialized victim support organization by suggesting practical and policy alternatives that can improve the understanding of the identity of the Crime Victim Support Center.