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An Incident Reporting, Investigation and Analysis Procedure for the Saint Croix National Scenic Riverway

2 The purpose of this study was to develop a formalized incident reporting, investigation, and analysis procedure for use at the Saint Croix National Scenic Riverway (SACN), and answer the five research questions created for this study. In order to develop these formalized procedures and answer the study's research questions, a review ofliterature was performed which presented the researcher with industry best practices and guidelines to follow in connection with incident reporting, investigation, and analysis. A questionnaire was then developed and given to SACN employees who are knowledgeable, involved, and have experience with incident reporting, investigation, and analysis and the safety management system employed at SACN. The questions generated for the questionnaire were aimed at answering the five research questions and allowing the participants to express their perspectives of SACN's current incident reporting, investigation, and analysis procedure.