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Improving Listening Power: the Payoff!

Listening is an integral part of the communication process because this activity takes up approximately half of one’s communication time. Many writers have called listening the most neglected aspect of communication. Most teachers of communication will agree that this is true; listening, though of vital importance, is a soft spot in their courses. Thus, seldom is there much accomplished toward improving the listening aspect of the communication process (Wells and Spinks, 1989). According to Cunningham and Cunningham (1976):