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User Perception of Data and Medical Record Personalities

Data quality is an important and costly topic in modern society, and data quality and contextual data quality are important components of the human-computer relationship. As a long-term design imperative, the user interface needs to be improved to support better data quality. To design for better data quality, this exploratory study characterizes physicians’ opinions on their own data and the data produced by their colleagues. Through a regional survey and semi-structured interviews, the issue of data style and medical record personality was a dominant theme. A record’s personality impacts an individual user’s willingness to accept the data it contains. Future work will incorporate these results into modeling the data quality problem with cognitive work analysis, and will explore design elements to support the design for better data quality.