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Integrating Voice over Internet Protocol (VoIP) Technology as a Communication Tool on a Converged Network in Nigeria

Telecommunications in recent years has been undergoing a rapid growth all over the world. Prominent among the advancements of telecommunication is the evolution of modern converged network that provides the trio of data, voice and video network on a single network platform. The converged technology uses the internet as a medium to transmit data, voice and video packets using packet switching. This comes with numerous benefits by providing add-ons to both the service providers and users. The VoIP technology has been widely accepted and has received a boost in most western countries like the US and UK where users are now migrating from the legendry Public Switch Telephony Network (PSTN) to VoIP because of the numerous benefits it offers but unfortunately the business environment in Nigeria is yet to key into this promising technology. This study therefore focuses on introducing and implementing this technology in a converged network in Nigerian environment. It will also showcase VoIP’s numerous advantages and look at issues likely to be encountered during its implementation. It is hoped that it will help to serve as a tool in decision making process by converging the VoIP network with the already available data network.