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MATLAB-based analysis of labor dispatch and work distribution: An example involving caseworkers in central Taiwan

The dispatching of labor and distribution of tasks among workers are important aspects of corporate operations. Labor dispatch refers to the dispatching of employees to meet with clients; however, dispatches commonly vary with time. This means that any analysis pertaining to labor dispatch and work distribution should also vary with time. In this study, MATLAB was used to analyze data from anonymous caseworkers in central Taiwan in order to identify relationships between the location of their offices and the homes of their clients. Our aim was to determine the rationality behind labor dispatch and work distribution. This led us to develop a novel method by which to dispatch labor in order to achieve a more equitable distribution of work. Simulations demonstrate the efficacy of the proposed scheme in improving labor dispatch and work distribution.