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Constructing a knowledge management maturity model from perspective of knowledge management

In the knowledge-based economy, knowledge has become an important asset in an organization and consequently, knowledge management has emerged as an issue that managers have to deal with. Therefore, this paper aims to construct a knowledge management maturity model to evaluate the differences of organizations' knowledge management practices. A commercial bank will be taken as an example to illustrate the application of this model and discuss how to support the practices at each maturity level in a certain organization by using this model.