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Role of Employee Empowerment and Organizational Trust

This chapter presents the relationship and impact of employee empowerment on organizational trust. The purpose of this study is to analyze the relationship between employee empowerment and organizational trust in the IT industry. This study examines the difference between the empowerment level and organizational level of male and female employees. The questionnaire employed in this study consisted of empowerment by A. K. Mishra and G. M. Spreitzer and organizational trust variables by P. Mishra. The sample for the study consisted of 475 IT professionals from five IT organizations. Simple random sampling was used as a sampling technique, and this study was an ex-post in nature. Data were analyzed using t-test, correlation, and multiple regression. The result revealed that employee empowerment had a positive and significant impact on organizational trust. There is no significant difference in the empowerment of IT industry employees. It means that both male and female employees were equally empowered in their jobs. Male employees are more trust in their jobs as compared to female employees.