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Coordination and technology in the Supply Chain

In this chapter, we discuss how lack of coordination leads to a degradation of responsiveness and an increase in cost within a supply chain. We describe various obstacles that lead to this lack of coordination and exacerbate variability through the supply chain. We then identify appropriate managerial levers that can help overcome the obstacles and achieve coordination. In this context, we also discuss actions that facilitate strategic partnerships and the building of trust within the supply chain.