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Intensive care units must be more patient-friendly.

Why is it that specialist intensive care units (ICUs) give the impression that they are divine, hightech, inhuman, all-powerful sanctuaries? Surely there are ways we can make ICUs more friendly, personable and merciful for all concerned. Unfortunately, many designers of ICUs have difficulty creating an appropriate environment for staff, patients and relatives. For example, it seems that all you need for the average ICU is an open space, with enough power points and room for beds. Numerous units have been designed in this way, either converted from old Nightingale wards or built on the modern warehouse method of maximum space. If one was going to build the ideal ICU then the best people to ask about the design are the staff and those who would use it.