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Leveraging ICTs for Better Lives: The Introduction of an Index on Digital Life

Digitalization has revolutionized the way we live. eGovernment (e.g., pay fishing license online), mTransportation (e.g., train schedule online), eEducation (e.g., MOOC courses), Facebook, Uber, are just some of the examples of how our daily lives have been transformed with digitalization. Based on the “Internet- for-all” philosophical underpinning, we suggest that the impact of digitalization must be investigated at a societal level. We posit that a successful digitalization picture of a society must include an evaluation of the capabilities and welfare of its people as a result of digitalization, not just the measurement of the success of its economy. A conceptual framework, labelled Digital Life, is developed to depict Digital Openness, Digital Confidence, and Digital Entrepreneurship. Digital Life thus has components that address government, markets, institutions, individuals, and businesses. Using comparable data for 34 countries, we constructed a composite index on Digital Life. The results of the index have policy implications.