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On Some Uses and Abuses of Topology in the Social Analysis of Technology (Or the Problem with Smart Meters)

This paper examines the limits and possibilities of topological approaches in the social analysis of technology. It proposes that topology should be considered not just as a theory to be adopted, but equally as a device that is deployed in social life in a variety of ways. Digital technologies help to make clear why: these technologies have facilitated the spread of a topological imagination, but they have also enabled a weak form of topological imagination, one that leaves in place deterministic ideas about technology as the principal driver of social change. This paper examines this situation and alternatives to it through an empirical case, that of smart electricity meters. On the one hand, these technologies enable only a limited ‘expansion of the frame’ on technology, one in which the primacy of technology is maintained. But they are also used to render relations between technology and society more complexly. I explore topological devices deployed in this second way, such as the digital visualization tool of tag clouding and propose that this device enables an empirical mode of critique: here, topology does not just help to foreground the entanglement of the social and the technical, it also helps to dramatize the contingent, non-coherent unfolding of issues.