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User-centred Design of the User Interface of a Collaborative Information System for Inter-municipal Dementia Team

In the Norwegian Health sector there are currently undergoing changes at local, regional and national level 
 
triggered by recent health reforms. Municipalities are facing for first time the duty of implementing new 
 
primary health services. Inter-municipal coordination (IMC) health care teams have been created to operate 
 
across borders to share costs, extend geographical range of operation and optimise resources. This study 
 
focuses on the development and evaluation of the user interface (UI) functional prototype of a collaborative 
 
information system for IMC dementia team in Norway. Employing a user-centred design approach, the 
 
interface prototype was built based on the information gathered on two workshops where the end-users 
 
described their current clinical workflow of dementia assessment and how the UI would best fit into their 
 
daily work. The outcome of the workshops creatively informed the design of a working prototype that was 
 
qualitatively usability tested. Results showed that the UI effectively and efficiently supported the work of 
 
the IMC dementia team, with a sufficient level of satisfaction among the end-users. The resulting prototype 
 
established the foundation for the system implemented in the FP7 EU project United4Health.