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Understand the Design and Implementation of Civic Technologies in Public Organizations

Designing and implementing civic technologies can be hard within public organizations such as government and nonprofit organizations. My dissertation research attempt to contribute towards understanding the socio-technical factors that influence the design and implementation of civic technologies using a practice lens. By studying three different cases of civic technologies design and implementation process (nonprofit social media use, civic hacking and data dive events), I aim to identify opportunity and challenges in designing and using civic technologies to support civic engagement.