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THE BUSINESS-IT RELATIONSHIP: TOWARDS A PARTNERSHIP RELATION

The relationship between top management and IT personnel or the business-IT relationship has been the subject of research for over 50 years since the relationship between them is often inefficient and prevents the effective use of IT in the company. This inefficient relationship is often denoted as a gap between top management and IT personnel. Due to the significance that business-IT relationship has on the success of IT implementation, the purpose of this paper is to contribute to understanding the business-IT gap and to improve the cooperation between them. The survey on IT management side and top management side will enable to present factors that cause the business-IT gap and even more, to present and expose factors that lead to different form of business-IS relationship, namely a partnership relation.