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"That Sweet Spot, Where Technology Is Just Mature Enough to Be Stable": A Case Study on the Right Timing for Cloud ERP and Blockchain Adoption

The adoption of disruptive technologies like Cloud ERP and Blockchain has been a topic of ongoing research. Oriented on the TOE framework and informed by recent literature on the adoption of these technologies, we conducted a qualitative analysis within an international company on the threshold of integrating Cloud ERP and on the point of discussing the potential of Blockchain. Interviews revealed most of the TOE factors as equally important for both technologies, thus underlining the importance of the TOE framework and the explanatory power to describe the contextual factors for technology adoption. At the same time they gave evidence for a deficiency in the explanatory power of this model: The right timing for technology adoption must be explained by more dynamic aspects. The interviews pointed to the maturity of the technology and the market demand as paramount for the timing decision. This paper contributes to the body of knowledge by expanding research on the timing decision of technology adoption and recommends to improve the explanatory power of the TOE framework by taking the maturity level of the technology into account. As the evidence given by a single use case is too small, further research is required to confirm the results.