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Nurse acceptance of electronic health record technology: a literature review

Electronic health records are now being installed globally in healthcare organisations in an effort to provide a more efficient and safer healthcare environment. Regardless of the tremendous amount of attention paid to this area now, the benefits of the technology are often not fully realised. This may be the result of healthcare administrators not being able to implement electronic health records effectively due to inadequate user acceptance of the technology by the largest group of healthcare professionals – nurses. Using the technology acceptance model and the DeLone and McLean model for information system success, the authors have reviewed the published studies that have applied these models to both nurses and electronic health records. Results of the literature review suggest that a modification of the models may provide a better explanation of nurses’ acceptance of electronic health records.