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Leading through crisis

The COVID-19 pandemic, societal racial reckonings, and pressure from parents and the media have put education leaders in a crisis. Carole Learned-Miller of the Leadership Academy in New York spoke with school and education organization leaders who saw their organizations through a variety of challenges, including the pandemic, racial inequities, a teacher strike, and a financial crisis. These leaders shared some of the principles that helped them through. These include building relationships, communicating clearly, listening to other views, having trusted advisers, being true to their values, and staying hopeful. Leaders describe how these principles helped them weather difficult times.