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A Survey of Student Assessment in Hospitality Education: Implications for the Future

The purpose of this study was to determine the current usage of student outcome measures in hospitality education and the attitude of administrators toward their usefulness. The results of this study will be useful to those in higher education who are being pushed to provide assessment data from a variety of sources. A questionnaire was sent to 122 hospitality program chairs. Widespread usage was found among the 56 respondents who believed output measures were the most useful. Nearly all of the responding chairs (92.6%) believe that assessment will increase in the future with pressure coming primarily from accrediting bodies and university administrators. Key Words: assessment, student outcome, attitudes toward assessment.