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A Target Enterprise Architecture Approach for New Mobility Services in Demand-Responsive Public Transport

Demand-responsive public transport, such as new mobility solutions (NMS), like car sharing, urban bikes or e-scooters, have become increasingly popular in big cities. NMS have started to influence the way people move in urban areas, but they are also expected to impact public transport operators and especially their IT landscape. The purpose of this paper is to present and evaluate this issue from a first enterprise architecture (EA) as a target/reference architecture based on ArchiMate (V.3.1). Although EA management is recognised as relevant for public transport companies, there is a lack of an overall architecture fulfilling requirements of needs-oriented local public transport (especially NMS). The purpose of the research and in particular of this paper is to contribute to this area by (a) highlighting the strategic necessity including the required capabilities, (b) presenting a first target architecture and (c) concretising it in a section using the example of the area of planning and resource deployment.