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Transient User Profiling

Our work in the past five years on modeling user actions on the Web has shown that a great deal of information about user actions can be recovered from the informational cues processed by the user during navigation. We call these informational cues by the name of “Information Scent.” We have shown in various papers that Information Scent can be used as a methodology for clustering a group of user profiles [Chi02], simulating a collection of users navigating thru the Web with an information need [Chi03], and providing navigational cues to users with transient information goals [Olston03]. We argue in this position paper for a CHI2004 workshop that more research in user profiling should be done for user goals that are transient in nature.