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A Low-resource Aware Framework for ICT Service Development in Rural Africa

Technological innovation and information & communication technologies (ICTs) are considered enabling factors for social and economic development, even in very poor parts of the world. However, successful ICT deployments in low-resource regions, with low levels of literacy and poor infrastructures are scarce. In this paper we argue that a user-centered, iterative approach, bridging the gap between developers and local users, is the path to successful, contextualized ICT service development, in benefit of local needs and goals. Based on field experimentation in rural regions of West Africa we present a framework to iteratively and collaboratively develop ICT systems, adapted to local needs and context.