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Impact of peer performance-evaluation on job satisfaction.

Job satisfaction in hospital pharmacists was measured before and after they participated in peer performance-evaluation (PPE). Job satisfaction questionnaires were administered to 35 staff pharmacists in three hospitals (a 500-bed hospital in Vermont and two Michigan hospitals of 234 and 446 beds). Items on the questionnaires reflected five facets of job satisfaction that directly relate to intrinsic reward and communication. Two weeks after the questionnaires were completed, peer performance-evaluation forms were distributed; subjects evaluated each of the other staff pharmacists at their hospital. Approximately six months later, peer performance-evaluation was repeated, followed by the posttest job satisfaction survey. The results of the PPEs were not divulged until after the posttest. Of the questionnaires returned, a matched sample of pretest-posttest questionnaires from 21 pharmacists was obtained. Analysis of the five facets showed that scores for two of the facets were significantly higher after PPE. PPE is one of many factors that may influence job satisfaction. In this limited study, certain aspects of job satisfaction seemed to increase after pharmacists participated in PPE.