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Innovation Adoption and Adaptation in Air Traffic Control: Interaction of Organizations

With the increased demand for the air travel the air traffic control (ATC) systems have been improving over the years. Today, the advances in the technology can enable even more capacity and better performance for the air travel. With those goals in mind, two distinct, but similar programmes are striving to develop new ATC systems: Next Gen in the USA and SESAR programme in Europe. Both programmes aim at developing new systems for the implementation around the year 2020. The innovation adoption and adaptation is illustrated by the story of User Request Evaluation Tool development and implementation, followed by the discussion of main lessons. First, the lessons learned from the innovation process of the tool itself are discussed, to be followed by the discussion of the interaction of various organizations that were involved.