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Reducing Human Error in Aircraft Maintenance Operations with the Maintenance Error Decision Aid (MEDA)

The Maintenance Error Decision Aid (MEDA) is an event-driven tool that assists a maintenance investigator to identify contributing factors and corrective actions that will prevent airplanes from being dispatched with error-induced discrepancies. MEDA attempts to influence the user to think differently about how he views and investigates maintenance error by supporting a human-centered, error investigation.