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From user-centred design to security: building attacker personas for digital banking

A 10-step process model to build attacker personas borrowed from user-centred design is proposed and applied to digital banking in this work, with a focus on the procedural approach. A data set of publicly available secondary data sources and grounded theory analysis are used to build a hypothesis (attacker taxonomy) to base the attacker personas on. Benefits of attacker personas, for example raising security awareness, are outlined as well as current drawbacks, like a lack of integration into the wider security management environment. Future research topics such as methodological advancement, stakeholder verification and collaboration are also mentioned.