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A Survey of Computer-Aided Techniques for Extracting Usability Information from User Interface Events

This survey examines computer-aided techniques used by HCI practitioners and researchers to extract usabilityrelated information from human-computer interaction events. A framework is presented to help HCI practitioners and researchers categorize, evaluate, and compare the strengths and limitations of approaches that have been, or might fruitfully be, applied to this problem. An agenda for future research in this are is also presented.