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Baptism by Fire: How the COVID-19 Pandemic Advanced North Carolina’s Health IT Capabilities

Faced with the COVID-19 pandemic and the imperative to address health equity, North Carolina strengthened its health information technology capabilities and rapidly evolved in areas such as telehealth. Gains were made in using data to address health disparities and using health IT platforms to address social determinants of health. Policymakers have the opportunity to leverage the learnings of 2020 to build a resilient, coordinated, and more flexible health IT infrastructure.