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Improving Quality of Care: AVSC International's Experiences in Africa

As a result of its close collaboration with reproductive health organisations world wide, A VSC International1 developed a package of quality improvement approaches to encourage better use of human and physical resources. This paper focuses on A VSC's experiences in East Africa where the package of quality improvement approaches was first used. It describes each component of the package providing programme examples to illustrate how site staff and supervisors actually implemented the approaches.