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Rethinking information literacy: A practical framework for supporting learning

when moving reference staff from behind the desk in the academic library and embedding them into campus departments and programmes both physically and virtually. Kokkinos, Papadatou and Sisamaki consider the use of marketing research methods for the evaluation of information literacy services, focusing on this new application for an existing research method. In contrast, Ross uses grounded analysis to investigate the use of a public library network by non-residents, with the aim of exploring the full use of the library network and ‘how public library directors perceive the value of non-resident use for their libraries and communities’. Ross outlines the results of the completed research and identifies areas where further data needs to be gathered to fully answer the initial research questions. In addition to this volume being an important contemporary resource on researchmethods in libraries in its own right, it also serves to fuel interest in the possibilities of other library research and the following of or attendance at future iterations of the QQML Conference. Those with the most to gain from this volume are librarians and academics interested in the analysis and betterment of library service and functions, using qualitative and quantitative methodologies to provide the understanding and insight of how this can be achieved.