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How to measure age-specific competencies.

According to standards issued by the Oakbrook Terrace, IL-based Joint Commission on Accreditation of Healthcare Organizations, age-specific competencies must be defined for all caregivers who assess, treat, or provide care to patients of different ages. Case managers must know the principles of growth and development over the life span, be able to assess clinical data relative to patient age, and interpret information needed to identify patient needs relative to age-specific needs. With written standards and policies that reflect age-specific care, the organization has a means to measure case managers' performance and criteria that serve as a foundation for competency determinations.