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Information gathering: The information behaviors of line-managers within a business environment

The information needs faced by managers are not always clear and straightforward. Therefore, the motivation behind a manager's information gathering behavior is not easily defined. In this research study it is suggested that managers have a tendency to seek and accumulate information for which they have no explicit or known need. This tendency to accumulate informatio enables managers to behave as they do, for example, making rapid decisions, jumping from problem to problem and foregoing the formal information search process that non-managers may follow when seeking to close a gap in knowledge. Three hypotheses will be empirically tested by statistically comparing line managers to non-managers. A questionnaire is used to gather quantitative data on the line-managers' perceptions and information behaviors. The results offer some evidence to the difference in behavior between managers and non-managers.