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Going for Gold

The Quality Assurance Agency's (QAA) External Subject Review process was not welcomed by the majority of UK academic departments in 2000. Peer review of learning and teaching was something new. The Information Science Department at Loughborough University was no exception. Immediately prior to the review process, the academic members of staff in the department were debating the very concept of peer review. This paper describes how departmental staff was brought together as a team to focus energy and effort into the QAA process to gain the maximum benefit from it. The team building is colourfully described and a resulting top score for the department was achieved.